Reviews for E and L Pet Insurance Reviews

Guest's review has yet to be rated - Be the first!
Report this review

I always had trouble actually speaking to someone.I am very annoyed at how long my claim took to sort out.It was all very straight forward.
Then to learn that e&l are now excluding alot of things my horse has never had!How can they do this after I have paid my years insurance..covering everything??? ...

lrcxcmc's review has yet to be rated - Be the first!
Report this review

I insured my 3 year old boxer with E&L because my premium had gone up quite a lot with Virgin insurance (who I never made a claim with). At the age of 4 Charlie was diagnosed with heart disease. It is very serious and is costing a great deal of money in treatment and ongoing drugs. E&L seemed hel ...

Edna Mode's review has yet to be rated - Be the first!
Report this review

I am so fed up with E&L. I have never had to claim to date, so can't comment on their ability to pay out or not, but I am absolutely sick to death of their constant adding things to your monthly premium - so much so that for one of my cats the cost of insuring it went up from £5.80 to just ov ...

dublin10's review has yet to be rated - Be the first!
Report this review

i had insurance for both dog and horse,unfortunatly my dog needed treatment for lameness,she was refered to cambridge vet college,my bill was over £500,i put a claim in with eandl,to be told 3 months after putting claim in that they would not pay because her lameness was conjenital!!,ive had m ...

Guest's review has yet to be rated - Be the first!
Report this review

I have unfortunately had to make two claims in the first year that I have used E&L. The service from this insurance company is appalling. My first claim took 3 months for a payment to be made and I am still waiting for a claim made in July. It is impossible to speak direct to the claims department ...

Guest's review has yet to be rated - Be the first!
Report this review

How they get away with their terrible and uncaring service I fail to know.Fortunately (for them) our last retriever lived to 10years (no claim)Our new!!! retriever is now 11 and requires drugs running more than a year. Forget it ,avoid this company you have been warned.Read their small print if you ...

Guest's review has yet to be rated - Be the first!
Report this review

AFTER FOOLISHLY TAKING A POLICY WITH PET INSURANCE.CO.UK (AGAINST THE ADVICE OF FRIENDS AND THE PROFFESSIONALS),I HAD TO SUBMIT A CLAIM. I HAVE NOW BEEN WAITING FOR 39 DAYS FOR MY MONEY BACK ON A SIMPLE CLAIM. THEY CAN T TELL YOU ANY INFO ON YOUR CLAIM OR WETHER OR NOT YOUR GET A CHEQUE BACK THIS D ...

Guest's review has yet to be rated - Be the first!
Report this review

First claim made 8 weeks ago - have been with them for 6 years. They have found excuse not to pay up. Customer Service is absolutely non existent. They bump the price up each year and going by what I have been told in a letter today advising they will not be paying out that when you get your rene ...

Guest's review has yet to be rated - Be the first!
Report this review

E and L Pet Insurance are disgraceful and embarrassing. We're currently disputing a totally legitimate claim which E&L are refusing to pay out for. Admittedly it's come of no surprise to find they are trying to find any excuse they can to not process our claim after our vets warned us of their rep ...

milo9albion's review has yet to be rated - Be the first!
Report this review

When you do finally get through to E and L Pet Insurance they are extremely rude which makes me think that they are used to people complaining to them. I am going to make it my aim in life to pass on the message about this awful company on to as many people as possible.they may be cheap but so is th ...