Reviews for E and L Pet Insurance Reviews

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E and L Pet Insurance Reviews

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  • Big dud 28th Mar 2008

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    I was insured with E and L Pet Insurance for eight years My payments for the final years were £18.00 a month My dog had operation in November I am still waiting for the cheque which they say they have posted twice.
    All the reviews I've since read about this company are appalling
    I have just ...

  • Guest 18th Mar 2008

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    After my dog had been suffering for an allergy for sometime I decided to get a referral from my vet to a dermatologist to get to the bottom of his complaint, E and L Pet Insurance duly sent a claim form(which I completed and returned within the time limit) then after a telephone call they sent a con ...

  • Guest 15th Mar 2008

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    Total disgrace my pet got sick and died in early dec 07 i still have not received my cheque for the vets bill although i was told it would take 10 days after my agreement. I would never deal with this company again

  • denisea 13th Mar 2008

    Reviewer rating: 1 stars


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    I thought I was being treated unfairly by E and L Pet Insurance in not receiving settlement for a pet bill for £100+ in reasonable time. ie letter of settlement in January with no cheque to date.

    That was until I read the mass of similar stories on this page.

    Time to get tough. I will be giv ...

  • Guest 12th Mar 2008

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    My dog has required a fair amount of treatment after becoming paralysed in one of his rear legs total cost of the treatment has been in excess of £5000 all of which has had to be paid up front . Having had to deal with a number of vets in the process all without exception they will not invoice ...

  • JACKIE22 11th Mar 2008

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    I paid £14.35 a month for 4 years and had to make a claim in October as my dog had an eye ulser. In February i still wasn't paid out and got no help on the phone to them. I called the financial ombusman, within 4 days, e and l phoned me and asked if i would like my cheque next day delivery o ...

  • p parris 29th Feb 2008

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    We have been waiting since the beginning of November for our E and L Pet Insurance claim to be settled, was told in January that the claim was sorted out and we would be paid out, every time i phone up they say they have a xmas backlog,.and it will come soon.

  • Zigi 25th Feb 2008

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    E and L Pet Insurance did pay out in the end but half of what was expected and in the end you feel so exhausted you just cannot be bothered to fight for the rest. The end being two and a half years of chasing - "in the post" scenario's, "the cheque is in for being signed, I cannot do any more than ...

  • Guest 20th Feb 2008

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    Been waiting 5 months now to receive my cheque.
    They admitted liability back in NOVEMBER 07, for an operation on my dog costing £800 at the beginning of October 07. The vets told me I had to pay upfront when I told them who my insurance company was. I have been with this company for 6 years, f ...

  • Guest 8th Feb 2008

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    Very bad and rude customer service and refused to pay out insurance.