Tesco Clubcard Reviews

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★★☆☆☆
2.3 / 5
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  • Quality of Incentives

  • Value For Money

Summary

The Tesco Clubcard is perhaps the best-known supermarket loyalty card. With clubcard points available on anything from Tesco Car Insurance to Tesco petrol purchases, this loyalty card is extremely popular.

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★☆☆☆☆

“Legoland pass”

Written on: 30/05/2013

Applied for an annual pass and paid £84.00. No pass arrived in time. I offered to pay myself for a recorded delivery and this was nto accepted by Tesco. So I wait with baited breath for the second time pas to arrive. Frankly, I wouldn't use this next time!… Read Full Review

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★☆☆☆☆

“deals of little value”

Written on: 18/05/2013

trying to redeem a fair number of points that have accumulated, gone are the days of a practically free weeks holiday.,waste of time , late deals and online discounts more than cover the miniscule amount now allowed with the Tesco loyalty points. Obscure overpriced specialist holiday companies with so many conditions its not worth it, what a way to loose customers. A new credit card methinks… Read Full Review

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★☆☆☆☆

“ABSOLUTE RIP OFF!!!”

Written on: 08/05/2013 by Hassall42 (1 review written)

Having used my vouchers for the last 4/5 yrs to stay in one of the Britannia Hotels in Blackpool i find that this year Tesco's own rates that they put in themselves are disgusting for a 3 night stay midweek booking.com quote £175.00 the hotel direct or online ask for £195.00 but will match booking.com's price. Tesco's own rate is £225.00. I have £30.00 worth of vouchers x 3 = £90.00. As if its not bad enough you used to get x 4 voucher value plus double points in store (thats now reduced… Read Full Review

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★☆☆☆☆

“Please join facebook group”

Written on: 28/03/2013 by syhendry (1 review written)

I have created a group on Facebook so we can all joint together to fight this giant who steps on us. I've tried complaining about their 'reward' to no avail. They just think they can do what they want. My expected £60 worth of vouchers (£180 via rewards) turned out to be worth £56 - not even face value. Please search for Tesco Clubcard Rewards (or not) on Facebook and join my group. Maybe we can get enough members to make them think!… Read Full Review

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★☆☆☆☆

“Ferry Booking Rip Off”

Written on: 15/03/2013

I travel a lot between England and Ireland to visit family and saved up mu vouchers to get 4 times the value towards my ferry booking. However, the ferry companies (Stena and Irish Ferries), have a different pricing scheme for clubcard deals to that which they have for regular online bookings. So whilst honoring the £40 off for every £10 of vouchers exchanged the discount is off a far higher price. In my case the clubcard prices were 30% higher than the regular prices. I took the matter… Read Full Review

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Syhendry's Comment

Written on: 28/03/2013

Please join my Facebook Group

Tesco Clubcard Rewards (or not)

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★☆☆☆☆

“Tesco Clubcard Reward Rip-off”

Written on: 08/03/2013 by Gwarchotgi (1 review written)

You need to be very wary about using Tesco Clubcard reward vouchers. We had £30 of vouchers that we thought would reduce the cost of the Stena ferry on a visit to Ireland. What we didn't realise is that using the vouchers would result in various surcharges being applied. This put the price up by £50 – some "reward" for loyalty!! So we ripped up the vouchers and bought standard tickets ... and saved ourselves £20… Read Full Review

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★★☆☆☆

“TESCO MONEYBACK VOUCHERS”

Written on: 06/03/2013

I receive my moneyback vouchers online via email. The last 2 lots I have received have arrived with no barcode so I cannot use them instore. As I do not use the online shop I couldnt understand why. I contacted Tesco and informed them I needed the vouchers to be useable instore as I do not use their shop online service. The email I received was very polite and nice and was informed this will be changed immediately. Low and behold and get an email again, your vouchers are available! Good I… Read Full Review

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★☆☆☆☆

“Don't exchange Clubcard points for Park Resorts vouchers!”

Written on: 14/02/2013

I consider myself to be pretty on the ball with money saving schemes etc but I've come unstuck with this one! I exchanged £12.50 in Clubcard vouchers for £50 in Park Resorts vouchers in February 2013. I read the t & c beforehand and thought it looked ok. What I didn't do was check the price of the break on Park Resorts website (big mistake!) Here's the issue: * 3 nights in a Gold Plus caravan, 22/03/13 £136 website price. * Same break, £185 to Tesco Voucher holders. You cannot book… Read Full Review

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★★★★★

“Excellent Scheme upto 4 x value in some circumstances”

Written on: 02/12/2012 by Mum26boys (1 review written)

I love receiving my Tesco clubcard vouchers and working out how to get the most out of them. We had a lovely meal out at Ask recently where £10 in clubcard vouchers gave us £40 to spend on food in the restaurant. There are plenty of ways to make them go further too from Days out to gift purchases and Magazine subscriptions. Sometimes there are short term special offers, where the voucher goes further... last year we got a Thorpe Park ticket for £10 in clubcard vouchers. The clubcard… Read Full Review

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★☆☆☆☆

“What a waste of time”

Written on: 14/11/2012

What a total waste of time the voucher scheme is - can't spend any other denomination unless it add up to a fiver but then the goods have to be more. Wanted to convert £9 to £18 but couldn't - item was £19.99 therefore I could only swap £5 into £10 as price was under the £20 !!! Then tried using some online for tesco direct - item was not included and voucher added but nothing taken off bill - couldn't use vouxher on anything else - had to waste more time on to call centre who… Read Full Review

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Agnes77's Comment

Written on: 07/02/2013

He he he!! Somebody doesn't know how to make the most use of those vouchers!
I think it's a great scheme for people with brains!.
We've got Armani's watches, which would cost us over £800, for £30, also baby stuff, including a really decent quality cot-completely for free. Now we are going to use some vouchers with cottages4you and have a week in Italy for £500 including the flights and a hire car for a family of 3. So, as you can see a little bit of thinking doesn't hurt!

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★★☆☆☆

“con on clubcard top up for voucher exchange scheme”

Written on: 09/11/2012

Very dissapointed with the way Tesco won't allow you to use the money that you top on your clubcard for the voucher exchange scheme!!!! I topped my card up with an extra £50 before the cut off date, believing that i would have extra money on my clubcard for the voucher exchange for christmas, oh no it states on those vouchers that they cannot be used for the voucher exchange scheme, would have much rather kept my hard earned cash and spent it elsewhere… Read Full Review

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★☆☆☆☆

“Tesco beauty expert exchange is too much like hard work”

Written on: 20/10/2012

Nice idea, but definitely, definitely, definitely not worth the time and hassle - no matter what I tried, the Beauty Expert site wouldn't accept my tesco voucher codes. I've had to phone an 0844 number and email Beauty Expert so many times to get this sorted and still have not been able to place an order because the credit that they promised to apply to my account was not applied. Today, I find that I cannot even log in to my Beauty Expert account at all...pretty soon my Tesco vouchers will… Read Full Review

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★★★★★

“flexible and rewarding”

Written on: 01/09/2012

Although not the simplest this is definitely the most rewarding card giving you a huge amount of choice as to how to use your vouchers from spa days to magazine subscriptions to restaurants to airmiles to alton towers. Much better if you save your vouchers for a deal than spending in store. You just need to give yourself the time to read into the deals and understand them Tesco could improve through making the vouchers simpler… Read Full Review

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★★★☆☆

“Beware the Clubcard Exchange! Mistakes can't be corrected!”

Written on: 16/08/2012

If you're doing the Clubcard voucher exchange, be VERY VERY careful what you order. I have just exchanged £45 of points for £90 in vouchers, only to find that I have made a mistake and ordered in-store vouchers for something that can only be bought online. Have just wasted several hours arguing with the Tesco in-store helpdesk and several helplines, who are absolutely adamant: They cannot change the vouchers. They cannot refund my points. The vouchers must be spent on small electrical… Read Full Review

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★★★★★

“The best reward scheme ever”

Written on: 18/07/2012 by vicky.conner (3 reviews written)

I been a member of the Tesco scheme from the outset and I couldn't recommend it enough. It still amazes me that I see people in the shop who haven't got a club card when it's basically free money! I've used mine for discounts, vouchers, cinema tickets and to get some amazing days out for my family. The beauty of the clubcard is that it's a very straightforward rewards programme and you can use it on the biggest shop you do. I even used to get double points by marrying it with a Tesco credit… Read Full Review

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★☆☆☆☆

“Hotel Breaks don't bother”

Written on: 03/07/2012 by Caroline0263 (1 review written)

Ordered tokens to part pay for Hilton Hotel. Checked on website of flexible bed and breakfast rate for 2 nights - total was £196, the best rate was for £142 for 2 nights. I ordered my Tesco tokens and then went on to book the hotel, I was told that because I was using Tesco vouchers it would actually cost £339 for the two nights, I only had £120 worth of tokens and I would then have to pay £229 by debit/credit card. Tesco customers are paying almost double the rate and penalised for… Read Full Review

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Rogie's Response to Caroline0263's Review

Written on: 19/12/2012

Absolutely totally agree - on the front of it seems like a great deal as everyone now buys their hotel rooms on the web and we researched our rates on the web before exchanging vouchers. We were told that this rate on the web was an offer and our vouchers could not in conjunction with another offer. W T F, that is your prices, who books their rooms any other way??

Now you also dont need a maths degree to work out that with the above figures you end up spending more money topping up the vouchers than if you book direct online or through laterooms.com. We have now lost £80 in tesco clubcard vouchers which would have bought a fortnights shopping!!

Also without meaning to sound arrogant, this isnt going to wreck my financial situation but for someone who plans this as a weekend away I want them to see this review and spend their well earned money on something else rather than waste their clubcard vouchers which could but a family their weeks shopping.

I havent checked to see if Tesco would refund these vouchers back to normal ones I can spend in store but I would imagine that they probably wouldnt!!!

Find another deal that you research throughly or just use them to buy your shopping.

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★☆☆☆☆

“exchange promotion what a con! ”

Written on: 30/06/2012 by brendamae (1 review written)

exchanged my vouchers in double up promotion and ordered a buggy from tesco direct. After a few days I was informed that the buggy was discontinued even though it was still available on the website! Told I would get a refund but this has still not materialised 2 weeks after the promotion ended. therefore not able to order an alternative one within the promotion time what a con Customer service gave inaccurate information as well. Still waiting for balance to be refunded to credit card 3 weeks… Read Full Review

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★★★★★

“ink cartridge recycling”

Written on: 08/06/2012

dont bin that ink cartridge yet log on to tesco check out the recycling ink cartridge program and see if your old ink cartridge is worth 100 tesco club points if it is pop into tesco on your next visit and pick up the free envlope and then fill in the slip pop in your cartridge sit back and wait check in a weeks times by logging into your tesco club card account and you will 100 points in your account. Remember to check to see if your ink cartridge is on the list tho and you can only recycling… Read Full Review

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★☆☆☆☆

“Tesco wont help”

Written on: 20/05/2012

In a nutshell, exchanged vouchers to use on phone deal. Made a mistake and they are to spend instore rather than online. No tesco anywhere near me so rang customer services to see if they could be transferred back to spend online. Apparently this is impossible to do so £20 worth of vouchers wasted. Got a rude customer services rep spouting the usual terms and conditions apply spiel. I had been spending over £100 a week online in Tescos and thought a goodwill guesture wouldnt be that… Read Full Review

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★★☆☆☆

“exchange vouchers deal”

Written on: 20/05/2012

I do not recommend exchanging your vouchers online definately visit the store I had £30 of vouchers which should have gave me £60 to spend and I was sent £40 the website is very confusing to use and the staff at the call centre even less helpful and very rude making out I was not doing the process probably and its my fault I lost the £20 think i,ll start shopping at asda… Read Full Review

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