Moonpig Review, www.moonpig.com uk

★★★★☆
3.5 / 5
65% of users recommend this

Summary

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“Fast, Efficient Service!”

Written on: 01/09/2013

I'd left it a little late in the day to choose a card and present for my husband, so decided to try Moonpig as my son and daughter had used you before with impressive results. Lots of gift and card choices - very impressed. Chose and ordered both late Wednesday evening ready for the Thursday delivery. I didn't expect them to arrive for the Friday but they did!! Great gift, a personalised mug and great card, easy to personalise. I'll definitely be using Moonpig again and again. Thank you!… Read Full Review

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“Excellent service, presents and cards well recieved.”

Written on: 01/09/2013

All of the cards that I ordered arrived on time to the recepient. I ordered some flowers and card for an Anniversary present which was well recieved. Im happy with the service and shall shop again, sometimes it takes the element of personally writing a card and taking the time to shop for that perfect gift away, however on this occasion for me, time was a problem and for that case shall always shop via Moonpig more often now. I've even mentioned to my husband (who only shops with me on the… Read Full Review

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“Moonpig are out of this world!”

Written on: 01/09/2013 by Crowfrickner (1 review written)

What can I say! The website is so easy to use. The choice of cards is awesome and the editing software flawless. The cards themselves are beautifully printed on good quality card and (so far) have always arrived in time (although as the delivery is down to a third party, if it went wrong, I couldn't blame Moonpig). I would recommend Moonpig to anyone… Read Full Review

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“mark annette shaun”

Written on: 01/09/2013 by donna1w (1 review written)

I love using Moonpig...very easy....and have always been pleased with them...I have also had flowers etc sent to me from family and friends so I know that they are well presented.....unfortunately last month....they sent my friend the wrong flowers - she sent me an e-mail with the photo of them....I phoned moonpig and explained the situation....they were very apologetic and very kind on the phone and asked me if I would like my money back or have the correct flowers sent to my friend....I had… Read Full Review

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“Electronic Calendar”

Written on: 01/09/2013 by Buntyonhersofa (1 review written)

I have a medical condition which makes getting out and about somewhat difficult; my memory is also affected by my condition and Moonpig's emails letting me know that somebody's birthday/anniversary is imminent area sultry invaluable. I have not missed a single occasion since having a Moonpig account. The sheer choice of cards available is amazing in itself. The site, however, is mapped in such a clear and easy to understand manner so that the on-line quagmire that a number of other similar… Read Full Review

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“Because I never know what day it is...”

Written on: 01/09/2013 by Tipsymillers (1 review written)

I have used Moonpig many times. Cards arrive on time, the quality is excellent and I can set up delivery of several cards in advance and not have to worry about posting them. Having lost count of the times a stamped addressed card has made several journeys in my handbag Moonpig is a real boon to me. On the one occasion that a card did not arrive [and this turned out to be the fault of Royal Mail who had elastic banded it to a package for next door] the Moonpig telephone agent I spoke with was… Read Full Review

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“Unbelievable ”

Written on: 01/09/2013

Ordered two weeks in advance of my wife's birthday and asked for the flowers to be delivered to her office and the surprise my wife had was well worth the cost and the flowers were absolutely fantastic!! Will use them again and again and would recommend to the family… Read Full Review

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“a cards that always get framed”

Written on: 01/09/2013

I love moonpig, my family love the cards and frame them as they are one offs. The best thing about the cards is you can use photos which is a hit with children.Also when I visit family and friends you can always see your card stand out. more is there to say. Excellent… Read Full Review

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“Great items Great Service”

Written on: 01/09/2013

Cards were great, T-Shirt was fantastic love putting our own photos on cards. Thanks… Read Full Review

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“No fresh bouquet (and broken stalks also)”

Written on: 01/09/2013

I ordered a bouquet of flowers. I was a little disappointed. Flowers were not fresh. Two roses were to broken stalks. Bouquet of in three days landed in garbage. For 30 pounds I had bigger expectations. Unfortunately bouquet was a the quality of supermarket after the reduction… Read Full Review

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“Be very careful”

Written on: 01/09/2013

You can create beautiful cards, BUT, be very careful if you have to make any changes, to text etc. I just made a lovely card for my nephew's 18th birthday. It arrived on time...perfect. My sister text me the next day, another 3 had arrived !!! I am a very regular Moonpig customer and maintain an account, what I didn't check was that my balance had dropped, as I obviously didn't want FOUR cards. I did contact customer care and they refunded 50% of the cost of the cards. :( disappointed about… Read Full Review

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“Moonpig is AWESOME!!”

Written on: 01/09/2013

Moonpig is ace. Can personalise. Change font. Add pics!! An they have soooo many designs to choose from. Overall a lovely service. And iv had no problems with them so far. I would defo let family and friends know about this and they will love it i know! Iv used moonpig or a number of years and have had no issues. Even once the order has one through you can alter anything by ringing them soon enough… Read Full Review

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“Buy one get one free........ I don't think so!!!”

Written on: 31/08/2013 by jlogg (1 review written)

I placed my order for a Birthday card and was offered another card free, after going through everything, choosing the card and writing my message I then went to the checkout where I had the same card down twice for the same person. I tried and tried to get it right but each time I had the same result. Buy one get one free, I don't think so. Sounds like a good offer but it does not work… Read Full Review

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“Not happy with recent order”

Written on: 31/08/2013 by 19583419 (1 review written)

I have used moonpig for a long time now, BUT on the 21st of August I ordered a large card which cost £6.94. My card never came, I phoned moonpig up and got a refund, and the card still hasn't come and it's now 31st August . I don't feel very confident in ordering cards from moonpig now. Moonpig will have to pull out all the stops to improve, to make sure card do arrive on time especially when you spend quite a lot… Read Full Review

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“Satisfied customer”

Written on: 31/08/2013 by AlinaAc (1 review written)

I have used Moonpig on a couple of occasions and both times was happy with their products and service. The latest I used Moonpig was for Silver wedding anniversary card for my sister. It was a wonderful design which I could personalise, and my sister and her husband simply loved it… Read Full Review

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“Love moonpig”

Written on: 31/08/2013

I love the photographic moonpig cards,the quality is excellent, and the ðelivery service is fast to Ireland . Having been using this account for the past few years and will continue to do as they keep adding new products, so no 2 cards ever look the same. You can add birthday to your account and moonpig send a reminder for that birthday, no excuse for being late with a card,as they post them to the recipident!… Read Full Review

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“More than happy”

Written on: 31/08/2013 by dodylolo (1 review written)

The only negative thing about Moonpig is that it encourages me to be lazy - no need to find a stamp or walk to the postbox. Friends and family who have received Moonpig cards have always responded positively, so I hope they are using the site too… Read Full Review

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“Great Experiance”

Written on: 31/08/2013 by Saniahanif12 (1 review written)

I overall think my koonpig experiance was a great succes i shall be using moonpig again and would tell my freinds and family its a very good website the order came exactly on time and everythi g was pitch perfect thanks you… Read Full Review

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“Delivered a day late”

Written on: 31/08/2013 by Diddyditri (1 review written)

On the last 2 occasions I have used Moonpig the order has arrived at least a day later than agreed. I would rather use another company next time as I want the card or gift to arrive on the date stated,not to celebrate a couple of days later… Read Full Review

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“iPhone issues ”

Written on: 31/08/2013 by AntoniaH (1 review written)

The website is very simple and easy to use and the delivery was very prompt on the birthday card I sent, however I wanted to also send a canvas with a picture on it and I only have use of an iPhone with the picture stored on there. Unfortunately, iPhones don't feature the software needed to upload a camera picture onto moonpig for a canvas so I was not able to do this. A moonpig app with this issue addressed would be fantastic!… Read Full Review

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