Moonpig Review, www.moonpig.com uk

★★★☆☆
3.4 / 5
1150
62% of users recommend this

Summary

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“Me and my family have received several Moonpig cards...”

Written on: 06/05/2011

Me and my family have received several Moonpig cards over the years and have always enjoyed gettingpizza1 them.

Today was my daughter's 20th birthday, the first birthday she has had when we couldn't be with her (she is at university), and we thought a Moonpig card would cheer her up. Only it didn't quite work out like that....

Designing the card was fun, and I was excited about her receiving it. Only she didn't. What she actually received was a different card to someone called Laura. Goodness… Read Full Review

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“my daughter got me a birthday card from moonpig got it...”

Written on: 05/05/2011 by marie hardy (1 review written)

my daughter got me a birthday card from moonpig got it 4 days late how up set was i went to wrong address get your own cards and seen them at least thay get there not a happy person… Read Full Review

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“Very good for customized cards!! quick delivery, you...”

Written on: 19/04/2011

Very good for customized cards!! quick delivery, you can pay through paypal, which it is always great!
quick delivery from the UK to the Netherlands!! and a great price too!!
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“The last few times i have tried to use Moonpig the...”

Written on: 15/04/2011

The last few times i have tried to use Moonpig the site has crashed as I tried to secure the order. Is this a deliberate ploy by the company to keep customers' money or are their site problems beyond their control? If it's the a;ltter they should close the site until their website problems are sorted. I will not use them again as I waste too much time and want an easy way to order cards online… Read Full Review

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“My daughter sent me flowers from Moonpig and they were...”

Written on: 09/04/2011

My daughter sent me flowers from Moonpig and they were disgusting. They were not the flowers she ordered and not secured in the box. They arrived battered and bruised and mostly dead. The lillie's were fully open and crushed, the gypsophilia were brown and dry. I was angry and dissapointed as was my daughter and we both emailed a complaint which took a few days before they answered asking for photo's. She got a refund of sorts - she is given credit against anything she buys from them. She wont… Read Full Review

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“Very Unhappy customer!!!!!!Mothers day blunder. ”

Written on: 04/04/2011

Very Unhappy customer!!!!!!Mothers day blunder.
We ordered flowers my my mother and mother in law. We spent near £70.00 on flowers and cards. We paid special delivery for saturday. One lots of flowers arrived which were half dead and look like they had been picked from the local park. The others didnt arrive until today (monday) even though we ordered these in plenty of time.
We have emailed moonpig and tried to call and have had no reply or nor been able to speak to any advisors.
Yet i was… Read Full Review

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“Ordered a card and novelty mug for my elederly mum on...”

Written on: 04/04/2011

Ordered a card and novelty mug for my elederly mum on Mothers day. The order cost me £20 and I have just called her and she has still not received her presents. You can not get in touch with the company by telephone, they cut you off . I will not be using this company again… Read Full Review

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“Ordered a mothers day card with special delivery and...”

Written on: 04/04/2011

Ordered a mothers day card with special delivery and the card has yet to arrive, still no response from Moonpig after three emails and a phone call. The £10+ it has cost me to order the card has been taken from my bank account very efficently though.

Will not be using again… Read Full Review

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“Ordered flowers in plenty of time for Mother's day. ...”

Written on: 02/04/2011

Ordered flowers in plenty of time for Mother's day. On order page said delivery 2nd April. No delivery. Found out subsequently that they wouldn't be delivered until the following Monday. They were called Mother's Day flowers. Won't be ordering from Moonpig again… Read Full Review

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“my son has just sent me flowers and a card from...”

Written on: 01/04/2011

my son has just sent me flowers and a card from Moonpig for Mother's Day (received April 1st) The note with the flowers said "white tulips and freesias" What arrived were PURPLE LIMP tulips and freesias. The phone number on the dispatch box doesn't respond. Altogether a very bad show!… Read Full Review

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“I have just received VALENTINES DAY flowers over a...”

Written on: 24/02/2011

I have just received VALENTINES DAY flowers over a week late and DEAD very poor! i do NOT recommend. It was a good laugh around the work office and the smell is awful I can not beleive they still delivered them in that condition!… Read Full Review

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“Sent a Valentine's Card to my partner, it is now two...”

Written on: 16/02/2011

Sent a Valentine's Card to my partner, it is now two days after Valentine's Day and no card has been received and £3.50 has been taken from my account. Can't get through to anyone on customer services and even if they do send it now, it has missed Valentine's Day. Not impressed at all… Read Full Review

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“Used to purchase flowers. Brilliant quality and...”

Written on: 07/02/2011

Used to purchase flowers. Brilliant quality and arrived on time!… Read Full Review

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“Have ordered 3 times from Moonpig now. 2 cards and...”

Written on: 24/01/2011 by Tafkar66 (25 reviews written)

Have ordered 3 times from Moonpig now. 2 cards and one a card and gift. All arrived bang on time - including the Xmas one. Excellent condition.

Best part is being able to create your own card using poem etc from elsewhere.

Have already recommended to others… Read Full Review

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“Up till now my experience using Moonpig has been very...”

Written on: 16/12/2010

Up till now my experience using Moonpig has been very good,cards arrive on time,relatives happy.Just sent several Christmas cards,interesting how long it will take for them to arrive this busy season especially with this weather.Quite hopefull based on previous experience!!!… Read Full Review

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“Will never use Moonpig again. Was fobbed off by...”

Written on: 08/12/2010

Will never use Moonpig again. Was fobbed off by customer services saying that my cards have been sent and it is Royal Mail's fault despite sending xmas cards second class and them arriving before the first class cards sent with moonpig. All my cards were going to differnt places around Britain and none of them arrived and am still waiting for a refund!… Read Full Review

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“Spent 50 pounds on flowers and card from moonpig ....”

Written on: 07/11/2010

Spent 50 pounds on flowers and card from moonpig . ..To not been received. .Can't get a hold of anyone on moonpig site...a

s site is down… Read Full Review

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“The site access is rubbish. When you eventually get in...”

Written on: 01/11/2010

The site access is rubbish. When you eventually get in and spend 10 minutes composing your card,the site crashes and you cannot use the view card! A complete waste of time, I do not see how anybody could rely on them to deliver on time if the technical issues are not resolved… Read Full Review

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“Moonpig is fantastic if you are stuck overseas and...”

Written on: 21/09/2010

Moonpig is fantastic if you are stuck overseas and have left it too late to send a card. But oh so frustrating the website problems. Access to the actual website if variable, and when you have the funds tied up in Moonpig you want to spend them there, not go out and spend more money.
Very good idea when it works… Read Full Review

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“I really wanted to find somewhere to express my...”

Written on: 20/08/2010 by Nicola82 (1 review written)

I really wanted to find somewhere to express my feelings for Moonpig.com. Although the ad's are slightly annoying they are working as I now use the site for all my cards for all occasions. They are always on time, good quality and the site is easy to use. And on most occasions cheaper than purchasing a standard card in a shop + Stamp.

Today however I love them even more! I was 4 mins late for the cut off for todays 2pm delivery slot for first class or next day business recorded delivery, I… Read Full Review

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