Moonpig Review, www.moonpig.com uk

★★★☆☆
3.5 / 5
1117
64% of users recommend this

Summary

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“Have ordered 3 times from Moonpig now. 2 cards and...”

Written on: 24/01/2011 by Tafkar66 (25 reviews written)

Have ordered 3 times from Moonpig now. 2 cards and one a card and gift. All arrived bang on time - including the Xmas one. Excellent condition.

Best part is being able to create your own card using poem etc from elsewhere.

Have already recommended to others… Read Full Review

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“Up till now my experience using Moonpig has been very...”

Written on: 16/12/2010

Up till now my experience using Moonpig has been very good,cards arrive on time,relatives happy.Just sent several Christmas cards,interesting how long it will take for them to arrive this busy season especially with this weather.Quite hopefull based on previous experience!!!… Read Full Review

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“Will never use Moonpig again. Was fobbed off by...”

Written on: 08/12/2010

Will never use Moonpig again. Was fobbed off by customer services saying that my cards have been sent and it is Royal Mail's fault despite sending xmas cards second class and them arriving before the first class cards sent with moonpig. All my cards were going to differnt places around Britain and none of them arrived and am still waiting for a refund!… Read Full Review

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“Spent 50 pounds on flowers and card from moonpig ....”

Written on: 07/11/2010

Spent 50 pounds on flowers and card from moonpig . ..To not been received. .Can't get a hold of anyone on moonpig site...a

s site is down… Read Full Review

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“The site access is rubbish. When you eventually get in...”

Written on: 01/11/2010

The site access is rubbish. When you eventually get in and spend 10 minutes composing your card,the site crashes and you cannot use the view card! A complete waste of time, I do not see how anybody could rely on them to deliver on time if the technical issues are not resolved… Read Full Review

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“Moonpig is fantastic if you are stuck overseas and...”

Written on: 21/09/2010

Moonpig is fantastic if you are stuck overseas and have left it too late to send a card. But oh so frustrating the website problems. Access to the actual website if variable, and when you have the funds tied up in Moonpig you want to spend them there, not go out and spend more money.
Very good idea when it works… Read Full Review

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“I really wanted to find somewhere to express my...”

Written on: 20/08/2010 by Nicola82 (1 review written)

I really wanted to find somewhere to express my feelings for Moonpig.com. Although the ad's are slightly annoying they are working as I now use the site for all my cards for all occasions. They are always on time, good quality and the site is easy to use. And on most occasions cheaper than purchasing a standard card in a shop + Stamp.

Today however I love them even more! I was 4 mins late for the cut off for todays 2pm delivery slot for first class or next day business recorded delivery, I… Read Full Review

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“i ordered two cards from moonpig 5 days ago for my...”

Written on: 20/08/2010

i ordered two cards from moonpig 5 days ago for my husbands 40th birthday, and guess what they never arrived despite being told by customer services they had been sent them, they wer no help at all at customer services and just stated that i could ring up for a refund if they didnt arrive in time, which really is no help is it!i have heard from friends who have also been let down before but trusted them with my order what a big mistake, i will never use them again nor will i advise anyone else… Read Full Review

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“ my husband thought he would use moonpig to send me an...”

Written on: 27/07/2010

my husband thought he would use moonpig to send me an anniversary card for our 20th anniversary as he works abroad, although the card arrived on time it has the wrong couples name and anniversary date on the front, what a disapointment moonpig will not be using you again and would never recomend… Read Full Review

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“I have used moonpig in the past, and thought the site ...”

Written on: 12/07/2010

I have used moonpig in the past, and thought the site was slow but now it is impossible to make a purchase or even view a card. I have tried several different machines, and different internet servers and I still cannot access it. I find it very very frustrating if moonpig are having problems with the site, do something....frustrated of Bristol. hint at the bottom says what would you have liked to know before you made your purchase...what purchase?… Read Full Review

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“I would recommend- I ordered a card to send to Spain...”

Written on: 06/07/2010 by asianrose (2 reviews written)

I would recommend- I ordered a card to send to Spain on the evening of 1/7/10 and today its 5/7/10 and my husband has received it.Quality is not bad and you do not even need to leave the house to send a card-good thing is you can send a card almost any where in the world.I think i would use again-nice thing about them you can personalise them with your photographs… Read Full Review

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“I have ordered cards from Moonpig a good few times...”

Written on: 17/06/2010 by C2010 (1 review written)

I have ordered cards from Moonpig a good few times now. Today I received my Father's Day card for my dad (I chose for it to be posted back to me so I could write in it) and guess what? they forget to put an envelope (for the card) in the parcel!!! AND this is NOT the first time this has happened to me! Moonpig once before 'forgot' to put the cards envelope in with the parcel, so I had to give my mum a birthday card with no envelope... how unprofessional of a Card company.

£5.99 for a card… Read Full Review

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“I recently received an e-mail regarding my prepaid...”

Written on: 16/06/2010

I recently received an e-mail regarding my prepaid account, reminding me to use the credit before it expires. However, I've been trying for 3 days to get onto the website but it is not loading. I cannot get onto the website even though the advert is still on the TV. Does anyone know what is happening?… Read Full Review

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“best dad in the world thank u for tikeling my...”

Written on: 14/06/2010 by mark gartley (1 review written)

best dad in the world thank u for tikeling my bark.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx… Read Full Review

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“Best website I have found, so easy to use and takes...”

Written on: 08/06/2010

Best website I have found, so easy to use and takes all the strain out of remembering all the anniversaries/birthdays & special thoughts.
Last minute cards are there next day.
The search bar is a great help, just type in 'poppies' for instance and your choice is there, no dragging round stationers trying to find a poppy card!
Only problem I have had is adding Ipoints/maximiles,but get there eventually.
Well done & thankyou… Read Full Review

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“I see that there are a few bad reviews here, but I can...”

Written on: 08/06/2010

I see that there are a few bad reviews here, but I can honestly say that I am very happy with the service. The card was exactly as I wanted, it arrived when I wanted and it was a good quality item. I would definitely recommend them… Read Full Review

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“The service has gone downhill massively since they...”

Written on: 08/06/2010

The service has gone downhill massively since they started posting cards from Guernsey.

They previously used to post them from within the UK mainland and delivery was pretty certain for the next day. Now they post them from Guernsey (presumably to avoid paying VAT) and its often two days before you receive a card.

The website is also not as easy to navigate as it used to be.

Postage and packing charge of 48 pence is a bit of a rip off too.
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“I ordered 2 card and neither of them arrived. ”

Written on: 01/04/2010

I ordered 2 card and neither of them arrived.

When I complained I was told this could happen. I did not get a sorry and I have to ask for a refund.

I would be wary of ordering from this company… Read Full Review

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Guest's Comment

Written on: 05/06/2011

Same thing happened to me, it left me absolutely furious!! Left me running around during a 30 min lunch break then I had to drive to the recipients house miles away after a stressful day at work to ensure she got it!. I now just order from eBay as you get answer to your questions instantly, just look round and make sure you are not just buying a peace of photo paper. The girl I buy from is fab great quality and better personalisation then moon pig. I will also add this happened to my workmate before me so I shouldn't of purchased. AVOID!

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“Dear Moonpig. ”

Written on: 30/03/2010

Dear Moonpig.
As you can see i placed a delivery for the 29th a birthday card. On the 26th at 7.0clock to be delivered for monday the 29th ! it still hasn't arrived ? i have rechecked the address plus phoned my friend to confirm if she received it. (NO STILL NOT RECEIVED IT). Im hugely diserpointed with the service and feel let down by Moonpig
it was rather expensive too. Its now the 30th and still no card.................
I therefore would like my money back' As i… Read Full Review

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“I want to let everyone know that I have had a reply...”

Written on: 18/03/2010 by karen peart (2 reviews written)

I want to let everyone know that I have had a reply back from moonpig regarding my late mothers day card and are going to credit my account. I appreciate that they did reply and their kind gesture of crediting my account. They do care… Read Full Review

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