Moonpig Review, www.moonpig.com uk

★★★★☆
3.5 / 5
65% of users recommend this

Summary

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“Very happy with the service, the card was of good...”

Written on: 17/03/2010

Very happy with the service, the card was of good quality reasonably priced, delivered on time, I would certainly use this company again. I have seen the other reviews and would like to make the comment that the Royal Mail cannot always be relied on… Read Full Review

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“I ordered a Mothers day card and it arrived 2 days...”

Written on: 16/03/2010 by Lisa Cartlidge (1 review written)

I ordered a Mothers day card and it arrived 2 days late, i contacted customer services to be told they have no control over Royal Mail, if this is the case they should not be selling cards for special occasions telling you to order before 2pm for delivery, i did put this back in an email to them but i have been totally ignored. Would never use them again!!… Read Full Review

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Karen Peart's Response to Lisa Cartlidge's Review

Written on: 17/03/2010

Pleased to hear I wasn't the only one to order a mothers day card and it was delivered late. I have also emailed my complaint and asked for a full refund but have been ignored. They're customer service department, well if they have one need to read all comments and act on them to avoid bad feedback, not good for the company. The cards come from Guernsey, not the far east. I too will not be using the company again and will be passing on my comments to friends and family.
<br/>Karen Peart, Newcastle upon Tyne

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“My Son sent me flowers for Mothers Day. They were in a...”

Written on: 16/03/2010

My Son sent me flowers for Mothers Day. They were in a box too big for the size of the bouquet, and so were thrown about during transit losing the water they were kept in and they were damaged. I emailed Moonpig customer services to tell them how disppointed I was and my complaint has been totally ignored… Read Full Review

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“My son organised and paid for a card and flowers to be...”

Written on: 15/03/2010

My son organised and paid for a card and flowers to be sent on Mothers Day. Neither arrived on the day. The flowers arrived a day late, seriously lacking water so drooping badly. The card has yet to arrive!… Read Full Review

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“moonpig is taking money under false pretences, I...”

Written on: 15/03/2010

moonpig is taking money under false pretences, I wonder how many mothers days were ruined by cards not arriving, or other special days for that matter!… Read Full Review

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“Absolute rip off , bought a bunch of flowers for...”

Written on: 15/03/2010

Absolute rip off , bought a bunch of flowers for mothers day for £25 , got £3 worth of flowers , not at all like in the picture or the flowers that was discribed in the bunch terrible… Read Full Review

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Kunal Patel's Comment

Written on: 20/03/2010

hi i had the same problem. i paid £25 for flowers and apparently my mum said they were probably worth £5. i have emailed them again and again and i really dont know what to do. i want to settle this and i dont really want them to get away with what seems like its been done to more than one person. i may pop down to thier office in london.

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“this is the 3rd time i have ordered flowers and cards...”

Written on: 14/03/2010

this is the 3rd time i have ordered flowers and cards and they have not arrived, i did make a call todasy to be told they deliver up until 7o/c . its now 10pm and still no FLOWERS OR CARD… Read Full Review

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“What a waste of time - Everything seems ultra cheap...”

Written on: 14/03/2010

What a waste of time - Everything seems ultra cheap and tacky .. The card I recived was not the one I bought and they said they would not change the card I had!
Poor quality cards and poor quality service..

Not Again will I shop there , no matter how many adverts they have… Read Full Review

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“always had a pleasant eperience using this site until...”

Written on: 08/03/2010

always had a pleasant eperience using this site until today site shut of due to maintenance?? and im thinking how convenient 5 days before mothers day they must be losin a lot of business!! what ashame… Read Full Review

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“I thought that the moonpig website was ok as i had...”

Written on: 08/03/2010

I thought that the moonpig website was ok as i had several issues. But designs of the cards and the things you can do with them are good. Although unfortunatly i think that it isnt as good as it seems advertised.x… Read Full Review

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“Moonpig (trading name Moonpig.com Limited) offers a...”

Written on: 06/03/2010 by anonymili (4 reviews written)

Moonpig (trading name Moonpig.com Limited) offers a very cool concept in sending greetings cards and more recently has started branching out into other gift areas.


MOONPIG?

Moonpig has been around since 2000 and offers a very wide variety of greetings cards including: birthday, wedding, Valentine's Day, condolences, etc. The cards are all produced in their own hi-tech facility in Guernsey and can be sent directly to the recipient for whom the card is intended for or to you at your chosen… Read Full Review

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“I have used Moonpig for every occassion in the last...”

Written on: 05/03/2010

I have used Moonpig for every occassion in the last few years.Had great fun composing the card,they always arrived on time even to Australia,and the recipients delighted.However i do feel its time to have new cards for selection… Read Full Review

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“You might just be better off going to get a proper...”

Written on: 02/03/2010

You might just be better off going to get a proper card from the high street.. far better choice as well!
Slow service, naff site, quality was rubbish. Don't bother… Read Full Review

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“I have used moonpig twice and will be for future...”

Written on: 27/02/2010

I have used moonpig twice and will be for future birthday cards too. It was easy to do, fast delivery and the cards are great with your own design. The people who recieve them were very appreciative.
This is a great idea and can all be done from the comfort of your sofa!

Nothing i didn't like, just wish i discovered it sooner!!… Read Full Review

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“ This site is the best site for Law jobs.This...”

Written on: 21/02/2010 by kavya30 (1 review written)

This site is the best site for Law jobs.This site contains legal job openings from every employer career webpage in Los Angeles, California.It plays an important role for everyone's career.This site also contains lot of law jobs,attorney jobs such as compliance law jobs,litigation attorney jobs,patent law jobs,employment law jobs.This website shows new jobs very quickly from tens of thousands of employer websites and job boards and that having access to every new job in the market.This… Read Full Review

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“Used these on several occcasions great company to deal...”

Written on: 20/02/2010 by Gemma Basile (2 reviews written)

Used these on several occcasions great company to deal with always delivered on time. Will use them at all times now… Read Full Review

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“Please reply mails when they are sent to you. My...”

Written on: 19/02/2010

Please reply mails when they are sent to you. My fiance kept on sending mails about the order he made for valentine but nobody seem to bother to reply. U7JTCZ, that was the order number. 3 out of 8 cards were withheld and also a package. i sent a mail only to be told that it was not my account so my request would not be attended to but i am the recipient of these cards. When the owner of the account finally sends an e-mail, no one bothered to reply him despite the repeated mails and complaints… Read Full Review

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“Ordered flowers and card to be sent to my partners...”

Written on: 17/02/2010 by roadstar (10 reviews written)

Ordered flowers and card to be sent to my partners work on Valentines day.They arrived on Monday instead.The courier said that they dont deliver to business premises on Sunday in case they are closed.Nothing in Moonpigs Terms state this. £12.99 for delivery,a complete ripoff.I emailed Moonpig to complain but had no reply.I wont be using this company again… Read Full Review

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“I am not a lazy, thoughtless person as a previous...”

Written on: 14/02/2010

I am not a lazy, thoughtless person as a previous reviewer assumes that users of Moonpig must be, but am somewhat immobile at the moment. I thought this would be the answer to a surprise Valentine for my partner. Ordered Thursday morning, the big surprise is no card in time for the day! Moonpig do not live up to their advertising, a complete waste of money… Read Full Review

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“I have used Moonpig for cards. They despatched the...”

Written on: 13/02/2010 by rholyoak (2 reviews written)

I have used Moonpig for cards. They despatched the card the same day and it arrived first class. The card was made of a thick high quality card and the glossy finish looked great. I particularly like the customisations that can be applied to the card when selecting your order. The standard cards aren't much more expensive than those found in the shops, but I only gave 4 stars overall because the large cards are quite expensive… Read Full Review

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