Moonpig Review, www.moonpig.com uk

★★★★☆
3.5 / 5
65% of users recommend this

Summary

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“Flowers poorly”

Written on: 25/09/2013

Flowers were sent to me as a gift, arrived late afternoon, all closed up when arrived, despite putting them in water they still haven't recovered. I don't know how much my friend paid but I have had fresher. Anon… Read Full Review

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“Website doesn't work on tablets!”

Written on: 25/09/2013

I will not be using Moonpig again. I tried to buy champagne with a personalised label for friends who were getting married. Although they were quite happy for me to go through all the steps when I tried to purchase it kept going back to the home page. Apparently this is because on a tablet there is no flashplayer and you need this. I held for seven minutes on their helpline to be told they don't tkae orders over the phone. What a waste of time!… Read Full Review

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“Slow and stressful”

Written on: 19/09/2013

When I tried to create a card on my laptop the Moonpig website was slow to load and the button you select to personalise your card and to pay for your order do not always work and it took me 25 to 30 attempts before I was able to select the card of my choice and then pay for it. Overall it took me 2 hours to produce a card that should have took me no more than half an hour. This was extremely time consuming, stressful and frustrating. However, once I eventually ordered my card the delivery… Read Full Review

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“Not received”

Written on: 18/09/2013

I ordered a card which was said to be dispatched on 27th August. I have still not received this, despite a phone call and an email to Moonpig. I have already been charged for this card which is for my grandson's 1st birthday! I am still waiting!… Read Full Review

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“No Card”

Written on: 18/09/2013

Ordered a card for my Brother who lives in Germany on the 24th Aug to arrive for his B/day on the 1st sep. He didn't get it. My mum posted a card from Scotland to Germany and it got there in 3 days, so think I will use the good old way in future. :(… Read Full Review

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“Fantastic Website ”

Written on: 18/09/2013

I have been with Moonpig now for quite a while and have found the service exceptional and the cards are just brilliant. I use it for international birthdays and special occasions as well as within the UK. I have never had a problem with this site at all and love the fact that you can prepay on your account and then just get cards whenever you want without the worry of having to pay each time, fantastic facility. I would recommend Moonpig to all my friends and family (if I had any lol). Thanks… Read Full Review

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“Cards I got were fab but took some looking.”

Written on: 18/09/2013

I had to look and look for a card for a 9 & 11 yr old. There were no age appropriate character or humour cards. I found 2 card which I personalised and both boys loved them… Read Full Review

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“Delivery times”

Written on: 18/09/2013

Sent three cards - one arrived the next day - the other two did not arrive till 3 days later! Too late for the event I am afraid. I have used Monpig on many occasions but always trusted cards to arrive on time - now I will be a bit more sceptical… Read Full Review

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“Moonpig Review”

Written on: 18/09/2013

Moonpig is easy to you use and has a fantastic range of cards for all occasions and ages. I would definitely recommend moonpig to friends and family in the future because not only are there a great range of cards but the prices are reasonable and the delivery system is fantastic too… Read Full Review

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“excellent, fast service”

Written on: 18/09/2013

Excellent service, with good quality cards and speedy service… Read Full Review

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“fast fab fantastic”

Written on: 18/09/2013

I use moonpig for special family and friends cards ( mainly photo cards recieved a few myself ) always on time and reciepient is always delighted ! Bonus is they never end up with same cards as my daughter ended up with 4 cards the same one year as high street are limited with nice attractive cards . Moonpig is awesome for value , delivery and choice there is nothing i dislike about the service moonpig offer and personally i love that the photo cards are nice little keepsakes… Read Full Review

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“Fantastic service”

Written on: 18/09/2013

Beautiful cards, fantastic service, so much nicer than store bought cards, especially when you can personalize them - Love it! Great for any occasion and it feels so much more extravagant and thoughtful… Read Full Review

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“Amazing cards and being able to create a personalised...”

Written on: 18/09/2013

Had a promlem, phoned and it was sorted out straight away, with out any hassle. People are nicely spoken to you and very helpful. Love the website think is brilliant… Read Full Review

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“Great quality and delivered on time”

Written on: 17/09/2013

Ordered two cards for my children's birthdays. Thick card with great gloss finish and printing all as I had ordered. Despatched on day I requested and delivered next day. And the children loved their cards. Perfect… Read Full Review

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“Great choice”

Written on: 17/09/2013

I personalised a birthday card for my grandson. The card ( iron man) is my grandsons absolute favourite. So a personalised Iron Man card was perfect. The card was sent direct to him. It ordered the card on a Thursday evening. And by Saturday morning it was with my grandson. All ready to open for his birthday on the following Monday. I would recommend Moonpig to anyone. So easy to do and pay for. Thankyou Moonpig. You made my grandsons birthday G Smith … Read Full Review

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“great again”

Written on: 17/09/2013

second time to use for a card only. Had the card delivered to me before sending on so I knew it would arrive on time. Fantastic card and fast service. Was cheaper than card shop and with the design options I was able to personalise to suit the occasion. Really happy with the end result and will be back for more… Read Full Review

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“good stuff again”

Written on: 17/09/2013

it is third time i purchased a card from moonpig.com , and again it was as i designed it! received on time in a secure way. i will definitely use it again! recommended… Read Full Review

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“un happy! never got my card or flowers! ”

Written on: 17/09/2013

i order flowers and a card witch were never sent!!! all though you took the money for the after emailing moon pig 3 times!!! no one has got back to me. i am in Spain and thought moon pig would be good to send flowers and cards to loved ones as im not in the UK how wrong was i!!!! i wouldn't used you again . i had to put money in my mums account for you to get her own flowers not the same!!!!… Read Full Review

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“Very happy with your service”

Written on: 17/09/2013

I live overseas, and it is not always easy to get suitable cards and ensure that they arrive on time. I started using Moonpig to enable me to keep in touch with friends and family, and have never been disappointed. I dont know how I would manage without your service now that I have found you!! Keep up the good work....... Only problem initially was that you dont accept 'paypal' , but that was soon overcome… Read Full Review

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“presents”

Written on: 17/09/2013

hi, cards are lovely, and no problem if sent soon enough, but we cant seem to send flowers to Australia, and get nice presents delivered ,hope this will be soon changed , well done moon pig for keeping us in touch with our loved ones… Read Full Review

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