Blue Mountain www.bluemountain.com Reviews

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★☆☆☆☆
1.1 / 5
5% of users recommend this
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Blue Mountain www.bluemountain.com
Blue Mountain www.bluemountain.com

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★☆☆☆☆

“This company has become a total scam. There is...”

Written on: 28/11/2009

This company has become a total scam. There is absolutely no way to contact them with any customer service issues. I was a member for several years but now it is awful and I cannot get my money back, get anyone to resolve my problems or use the service… Read Full Review

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★☆☆☆☆

“Customer Service does not exist so don't waste your...”

Written on: 27/11/2009

Customer Service does not exist so don't waste your time. Don't EVER sign up for a membership. There are no words to describe how despicable the policies of this company are. BE WARNED - YOU ARE AT YOUR OWN PERIL!!!… Read Full Review

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★☆☆☆☆

“I cannot reach a person to straighten out my account...”

Written on: 31/10/2009

I cannot reach a person to straighten out my account with the Blue Mountain
website… Read Full Review

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★☆☆☆☆

“Whatever you do, don't get involved with this scam...”

Written on: 26/10/2009

Whatever you do, don't get involved with this scam company. They have your money and no contact info. You can't even access the site once you have paid. Call your credit card company and cancel further annual payments from being stolen out of your account. All was well until I bought into the membership. The person(s) running this is a thief(s) in the lowest of orders. Someday he(they) will stand before their maker and give an account of their dirty games! This company is suppose to be… Read Full Review

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★☆☆☆☆

“BEWARE of this site! Horrible customer service. They...”

Written on: 23/10/2009

BEWARE of this site! Horrible customer service. They automatically charge you and there is no way to get your money back or dispute the charge. Their 888 number is a run around which in the end sends you to their customer service email address. I have emailed them three times over the course of one month and have received NO response… Read Full Review

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★☆☆☆☆

“I cancelled my subscription and they are still...”

Written on: 10/10/2009

I cancelled my subscription and they are still charging me a year later, i cannot get an email address to cancel. dont EVER sign up to blue mountain… Read Full Review

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★☆☆☆☆

“I triet to cancel my Membership,with no results.Im...”

Written on: 07/10/2009

I triet to cancel my Membership,with no results.Im realy upsett
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★☆☆☆☆

“DO NOT sign up for a Blue Mountain e-card "free trial...”

Written on: 28/08/2009

DO NOT sign up for a Blue Mountain e-card "free trial membership". You will be billed for a different service called "create and print". This is not made clear anywhere during the e-card "trial membership" sign-up process, and is instead buried in the terms of service. Boycott this dishonest company… Read Full Review

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★☆☆☆☆

“Blue Mountain is a scam. They get your credit card...”

Written on: 25/08/2009

Blue Mountain is a scam. They get your credit card number and continue to charge you year after year with no useful information in regards to canceling your subscription. I only clicked one start because I had to!… Read Full Review

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★☆☆☆☆

“ Blue Mountain charge your acount 3mths be for its...”

Written on: 28/05/2009

Blue Mountain charge your acount 3mths be for its due and you have know way of finding out why… Read Full Review

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★★★★★

“Blue Mountain renewed my subscription without...”

Written on: 18/05/2009 by gladnews (1 review written)

Blue Mountain renewed my subscription without authorization. I requested my subscription to stop 6 months in advance of ending but they ignored my request… Read Full Review

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☆☆☆☆☆

“I too cannot log into my account on Blue Mountain. I...”

Written on: 18/05/2009 by MSMMTM (1 review written)

I too cannot log into my account on Blue Mountain. I get the error message about cookies on 2 different computers. Even though I follow their instructions for allowing cookies, I still cannot log in. And there is no phone number contact or email to contact for customer service. I sent a card out a month ago from the same computer and all worked fine. Something has happened to their system and there is no way to contact them… Read Full Review

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☆☆☆☆☆

“We had an account on BlueMountain.com and tried to...”

Written on: 10/05/2009

We had an account on BlueMountain.com and tried to send a Mother's Day card. When we couldn't, we assumed it was because maybe the account was out of date, so we created another account (another $20) and the same thing happened. The process takes the user around in circles and doesn't let you send anything. AND there is no way to contact anyone. Worst experience we've had… Read Full Review

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☆☆☆☆☆

“Blue Mountain charged me the annual fee even though I...”

Written on: 21/04/2009 by runheatherrun (1 review written)

Blue Mountain charged me the annual fee even though I cancelled my account the same day I opened it. Navigating their website to find a contact number or email is both pointless and frustrating. Also beware of the automatic renewal of your account without notice after one year has passed. … Read Full Review

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★☆☆☆☆

“After finding my "free" cards from Blue Mountain, I...”

Written on: 30/03/2009

After finding my "free" cards from Blue Mountain, I went to "Sign up" for the one month free membership -- HA! Then they would not let me past a certain point in the process unless I told them how to BILL me! Some "free" service. I tried to back up then and erase all my details but they had them all by then, and sent me an e-mail saying the process was interrupted -- but it was a no-reply email and so they wouldn't get my reply if I tried to tell them why I stopped signing up! Nice cards… Read Full Review

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★☆☆☆☆

“I cannot get signed on to my Blue Mountain account;...”

Written on: 22/03/2009

I cannot get signed on to my Blue Mountain account; I've followed their directions and still cannot access my account. I found no way to contact them now that I need help. The web site links take you around in circles. After reading others' reviews, I'm going to "TRY" to unsubscribe and call the money gone.
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☆☆☆☆☆

“Nice cards. Easy to use. Great results, can even use...”

Written on: 28/02/2009

Nice cards. Easy to use. Great results, can even use your own photos if you like. Every aspect of the website is good except for the way they treat you when you have a problem. I had service with Blue Mountain for over 3 years and when I got my credit card statement this month they had charged me $45.98. More than 3 times my normal renewal price. It took me over three hours to finally get a human on the phone and get the problem resolved… Read Full Review

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☆☆☆☆☆

“Blue Mountain automatically charged my account when I...”

Written on: 24/12/2008

Blue Mountain automatically charged my account when I signed up, and I cannot contact them on their website to correct the problem as far as I am aware. Unable to make contact with company to resolve issue it seems. VERY unhelpful customer service this for me! Therefore I do not recommend BlueMountain.com… Read Full Review

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★☆☆☆☆

“Despite the title of their website the cards were not...”

Written on: 01/09/2008 by prittenhouse (1 review written)

Despite the title of their website the cards were not free. I bailed out of their membership process after giving out my email address when they asked for my credit card. They didn't even tell me how much I would be billed for!
I tried to contact them to complain but they sent the email with an invalid reply-to address and there is no contact info (address, phone number or email) on their site… Read Full Review

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★☆☆☆☆

“First, I had to call an 888 number to cancel. The...”

Written on: 24/07/2008

First, I had to call an 888 number to cancel. The reason likely is to make more difficult in my opinion, and I had a salesperson try to convince me not to leave.

Second, if was a a member for ONE day outside the trial period, I was charged for an entire year and it's nonrefundable. A whole year!

Notice there is no "contact" page anywhere that I can find?

The cards aren't were not that good in my opinion, and the service was the same I felt therefore I do not recommend bluemountain.com… Read Full Review

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