NatWest Online Banking Reviews - www.natwest.com

Click here if this is your business
★★★☆☆
3.0 / 5
56% of users recommend this
Click here if this is your business
  • Ease of Use

  • Value For Money

Summary

If you use Natwest Online and Natwest Internet banking then leave your reviews here. Natwest banking online and Natwest Online Business banking reviews can also be found here to see which banks offer the best online and internet sites for their customers.
? Ask our helpful community of experts about this product or company
NatWest Online Banking - www.natwest.com - Ask a question now

Media Gallery for NatWest Online Banking - www.natwest.com

NatWest Online Banking - www.natwest.com
NatWest Online Banking - www.natwest.com
NatWest Online Banking - www.natwest.com
NatWest Online Banking - www.natwest.com
NatWest Online Banking - www.natwest.com
NatWest Online Banking - www.natwest.com
NatWest Online Banking - www.natwest.com
NatWest Online Banking - www.natwest.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Banks come in for a lot of critism recently,but i...”

Written on: 07/11/2009

Banks come in for a lot of critism recently,but i cannot fault nat west on line banking,the staff are always pleasant and helpful in the branches as well.100%.Recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I am currently using Firefox 3.6 and IE8. Neither are...”

Written on: 06/11/2009

I am currently using Firefox 3.6 and IE8. Neither are currently acceptable to NW. It seems I cannot use a service I have been happily using for 3-4 years without specially installing Opera or Safari for NW use only (I have tried both before but returned to FF fairly quickly) or reverting to a possibly less secure version of FF… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I have just transferred form the Halifax to NatWest...”

Written on: 03/11/2009 by MRJOHNSTEPHENS (2 reviews written)

I have just transferred form the Halifax to NatWest and have found NatWest very accommodating, friendly and approachable.
The Person with whom I dealt was very understanding and understandable whilst being professional and business-like.
No line was overstepped yet I felt quite free to talk about anything.
This was quite the first time in along time since I have felt thay I was being dealt with as a humanbeing and a valued customer.
I had hints of the 'old ' bank-manger type to the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“online banking has worked fine for me but i do have...”

Written on: 02/11/2009

online banking has worked fine for me but i do have reservations about the logging in as it does not always work 1st time for me no matter how many times I enter the information correctly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I Have just joined Natwest and registered with...”

Written on: 01/11/2009

I Have just joined Natwest and registered with Advantage Gold. It offers a lot of things, Yet I am paying the extra money a month for the phone insurance. My Phone has Recently Broke and I have filled in the claim form like told to do so and sent it off but still not heard anything back. I have been without a phone now for about a month and still paying the extra a month and not heard anything back. I think this is bad seeing as if I missed a payment they would be onto me within days yet taking… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I've been using Nat West Online banking for about a...”

Written on: 28/10/2009

I've been using Nat West Online banking for about a year now after joining before and forgetting all my registration details! Its pretty simple to set up . You just use the online registration form and they will send you a reference number by post which usually comes in about 3-4 days then you follow instructions and your off!
Following your accounts around the site and making transfers from one to the other is dead easy. Its a little more difficult transferring to another (outside) account but… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“after 40.yrs. a natwest costomer, i changed to a local...”

Written on: 27/10/2009

after 40.yrs. a natwest costomer, i changed to a local building society bank. i found them available more hours daily @ saterdays also.
the iterest rate on the current account is much better.
I
I have to say i am chuffed with the change, Should have done it years ago… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I have used natwest online for quite a while. It is...”

Written on: 24/10/2009

I have used natwest online for quite a while. It is very convenient, easy to use and I now rarely have to visit my branch in person. I can access my account 24/7 transfer money from one account to another and keep track of incomings and outgoings from day to day without waiting for paper statements. I can also make payments to third parties' bank accounts which during the present mail strike is very helpful. I do not wish to tempt fate but can honestly state that I have experienced few… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Perfectly useful service for all your basic banking...”

Written on: 22/10/2009 by degbert (120 reviews written)

Perfectly useful service for all your basic banking needs such as checking balances, moving money around, setting up payments etc.

Web site by no means ground-breaking in terms of 'user experience' or even functionality, but secure, simple, and perfectly adequate.

As a client of one of their premium services, the people on the phone behind the system are equally as good… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“it is absolutly fantastic.”

Written on: 22/10/2009

it is absolutly fantastic… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I think it was really easy and straight foward and I...”

Written on: 15/10/2009

I think it was really easy and straight foward and I would recommend to anyone who uses banking. It also helped my son save up money for his car and his college fees. I liked how it it was easy and didnt find anything i didnt like… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“I've been using Natwest Online Banking for five or six...”

Written on: 09/10/2009 by Frosteee (69 reviews written)

I've been using Natwest Online Banking for five or six years having been a Natwest customer for 17 years, since my student days.

Whilst I haven't always been the biggest fan of Natwest as a bank I have to say that the online service is pretty good. It's simple, but secure to login with a separate PIN and Password. Major account changes are extra secure as you have to use a little PIN gadget (can't remember the proper name). You slide your card into a calculator sized device and enter your… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pruplanet's Response to Frosteee's Review

Written on: 17/10/2009

I found this review very helpful because I am thinking of changing bank accounts. Internet banking is the most important part of my daily business banking and it is crucial that things should run smoothly and efficiently.
<br/>
<br/>Thanks for you help

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★☆☆

“More convenient way of dealing with bank account”

Written on: 04/10/2009

More convenient way of dealing with bank account… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“I find it very easy and straightforward to use. I can...”

Written on: 29/09/2009

I find it very easy and straightforward to use. I can keep a check on everything, including direct debits. I pay all my bills online and have never experienced any problems. I don't know what i'd do without it!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I opened an E-Saver account on 14 October last year...”

Written on: 21/09/2009

I opened an E-Saver account on 14 October last year advertised at 4% + 2.10 % bonus fixed for 12 months and made my first substantial deposit on 4 November . The rate rapidly tumbled, of course, till it was only .5% +2.10% bonus. The bonus is only paid at the end of the month following the first month in which interest was due so I only got the first bonus at the end of December 2008. I have queried with both my branch and On-Line banking when the 12 months Fixed expires. My branch couldn't say… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Overnight on Tuesday 15th September NatWest changed...”

Written on: 17/09/2009

Overnight on Tuesday 15th September NatWest changed their browser access codes and denied on-line banking to Google Chrome users without prior notification. When challenged they claimed 'Never to have supported Chrome'. Nobody is asking them to support it, just let us use what many of us consider to be the safest and most secure browser out there. Grrrrrrr!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“i like banking with natwest because it is good to get...”

Written on: 23/06/2009

i like banking with natwest because it is good to get on with and the pople are good to talk to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“NatWest Online Banking is very average”

Written on: 16/06/2009

NatWest Online Banking is very average
Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“I have been a NatWest customer for years and while I...”

Written on: 12/06/2009

I have been a NatWest customer for years and while I have been irked here and there have always been more or less satisfied with their service ... until now.

It seems to be possible to accidentally transfer large amounts of money to your disused credit card instead of another account with a different bank at the touch o f a button ... without NatWest alerting you about this.

Now, I've been talking for half an hour before I (!) noticed the money had gone into the credit card (now +500 £ in credit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
☆☆☆☆☆

“Tried to log in to NatWest Online Banking for the 1st...”

Written on: 11/06/2009

Tried to log in to NatWest Online Banking for the 1st time! laptop froze. took 30 mins to shut down. tried again and would not accept supplied log and activation codes...(i use vista)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview