Reviews for Barclays Bank Reviews

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Barclays Bank
1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 66 reviews

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Barclays Bank Reviews

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  • missmalodi 25th Nov 2007

    Reviewer rating: 3.5 stars


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    I have been with Barclays for nearly 10 years and whilst their bank charges and fees have been extortionate (I did reclaim these successfully though), generally the customer service I have received has been very good, in branch and telephone banking. I'm not sure the internet banking is always relia ...

  • pinkdog Rank: Lance Corporal 13th Nov 2007

    Reviewer rating: 0 stars


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    Having had to move to Barclay's Bank, I much preferred Woolwich online banking service, as they had much better layout and it was easier to find and edit payments etc. I accidentally made two payments to the same company with Barclay's online (not changing company on drop down list!) I called them s ...

  • confusedbrit Rank: Lance Corporal 1st Nov 2007

    Reviewer rating: 0.5 stars


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    All in all, it has been very expensive and frustrating for me to move to Barclays. I cannot see how it has become such a large and world famous institution, I suppose they trade on the Barclaycard name now. I never asked to be a Barclays customer, and this is shameful. Bring Back the Woolwich!

  • spencersj 22nd Sep 2007

    Reviewer rating: 0.5 stars


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    I am closing my account first thing on Monday. I rang telephone support staff three times, and the experience has been identical. I have not been so insulted in a very long time. Staff are not professional in the slightest. I cannot trust Barclays to manage my accounts. After 19 years, it's bye bye. ...

  • owentonks 20th Sep 2007

    Reviewer rating: 0 stars


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    From personal experience Barclays bank is the most terribly run organisation I have ever come across. The customer service is absolutely terrible. I would like to know how the staff get the job in the first place and then, who trains them because none of them seem to know what they are doing!

    Per ...

  • bullets0ftears Rank: Sergeant 14th Aug 2007

    Reviewer rating: 5 stars


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    Barclays Bank do what they say. Overall a very easy efficient company and definately would recommend.

  • myrap 2nd Aug 2007

    Reviewer rating: 0 stars


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    May have been OK to original Barclays customers who were not used to the woolwich, but for us No Go.

  • mjtopping Rank: Corporal 2nd Aug 2007

    Reviewer rating: 4 stars


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    I've been with Barclays for about 50 years and overall am satisfied although have been tempted to switch when things have gone wrong. When the service is good, it is very good, and (fortunately) a personal visit to a more convenient branch usually gets results.
    When it is bad it is very bad and o ...

  • ushert Rank: Sergeant 30th Jul 2007

    Reviewer rating: 4 stars


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    Pretty good overall and the personal service almost always available at Barclays however not enough staff.

  • ammirza Rank: Staff Sergeant 18th Jul 2007

    Reviewer rating: 1.5 stars


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    Unless you put in a lot of money every month, forget about getting good services from this bank. This is purely for people who earn a lot of money. If you are a student, they treat you miserably.