Reviews for Barclays Bank Reviews

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Barclays Bank
1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 68 reviews

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Barclays Bank Reviews

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  • Guest 26th Jul 2008

    Reviewer rating: 1.5 stars


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    Barclays Bank kept me waitng for an advisor to become available for 60 minutes & then cut me off no help received.
    Really poor customer service, have now emailed & will see what response I get.

  • LUCYGESSO 2nd May 2008

    Reviewer rating: 0 stars


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    Had Direct Debit problems which have been set up but never shown on the online banking. However Barclays claim that I have cancelled this d/d and reinstated it on various occasions and have produced audit reports making me out to be a liar!!! Has anyone had these problems!!! I had to close my a/c ...

  • mikeywills83 Rank: Lance Corporal 21st Apr 2008

    Reviewer rating: 0 stars


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    Surely everytime I talk about my bank, i shouldn't have to swear uncontrollably?!?!Thoroughly disappointed in every single way with Barclays Bank.

  • Guest 14th Apr 2008

    Reviewer rating: 0 stars


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    I emailed them and the auto response said I would hear back with-in 48 hours. A week later I was e-mailed back they said they would not help me. E-mails back and forth and ended with me paying the HIGH fees and paid off the balance so I could not get anymore fees. When they received my payment they ...

  • Guest 11th Apr 2008

    Reviewer rating: 1.5 stars


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    It would be useful if Barclays Bank made it easier for customers to contact them by adding the full address and e-mail, either on the regular bank statements or on the online banking page.
    Perhaps take on board that not everyone can get to the Branch easily and employ more people to answer the ph ...

  • chancedub Rank: Lance Corporal 11th Mar 2008

    Reviewer rating: 4 stars


    On average, people found this review very helpful

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    In reading all of the Barclays Bank reviews, one thing seems to stick out - people don't seem to understand how their products work, they haven't read their small print, or they are simply the very definition of indignant: upset at what they PERCEIVE to be poor treatment.One of the big complaints se ...

  • Guest 9th Mar 2008

    Reviewer rating: 0 stars


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    I have been kept waiting on the automated customer service line for 57 minutes already tonight!!!! I have heard an automatic message every 50 seconds thanking me for waiting and telling me that my call WILL be answered when a customer service advisor becomes available. All I can say is that Barclay ...

  • R jones 19th Feb 2008

    Reviewer rating: 0.5 stars


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    Barclays has gone down hill.Live in a strong Welsh community and unable to make an appointment with a welsh speaker to discuss and open new accounts. Would have to wait over a week to see a so called Branch Manager (English Speaker) who is not based out our Branch and appointments after 3.15pm not a ...

  • Guest 12th Feb 2008

    Reviewer rating: 0 stars


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    worst bank ever been customer for 18 years and there service is rubbish just one example wanted to increase overdraft for one month to take into account a payment that was going to come out which would have put me over the limit but they said no so when they rang me to tell me i was over my limit an ...

  • Guest 10th Feb 2008

    Reviewer rating: 1 stars


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    Why oh why do Barclays keep messing up? First some numb nut changed the date of birth on my account, I had to send them a copy of my passport as proof of my D.O.B, it was their mistake, but as the customer I had to do something about it.Then last night, whilst at the checkout of the local supermarke ...

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NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a