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Barclays Bank
1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 68 reviews

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Barclays Bank Reviews

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  • jndack Rank: Lance Corporal 26th May 2009

    Reviewer rating: 1.5 stars


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    I went overdrawn by £1.36 for less than 24 hours with barclays bank and was charged £22, which they flatly refused to refund. I admit I was at fault, but the amount of charge is far too high, I have since moved banks because of their poor service

  • jndack Rank: Lance Corporal 26th May 2009

    Reviewer rating: 0.5 stars


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    Barclays Bank lies to you - never follow up on a exsisting querry you may have - pass the buck - poor customer service skills - more importantly you pay money into their bank in which they provide absolutely zero service for it!!

    The one good thing is that if you can get past the mine field of cust ...

  • Guest 15th May 2009

    Reviewer rating: 0.5 stars


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    Bad customer service, I came across quite a few employers that there were unable to reply to simple questions. Barclays Bank phone service for instance, it took them over 15 minutes to find out the IBAN number of my account. They claimed that IBAN was sufficient for an international transaction when ...

  • Guest 3rd May 2009

    Reviewer rating: 1 stars


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    I live abroad, and have tried, unsuccessfully, to manage my account in the UK with Barclays. My card is frequently frozen, I spend hours at long-distance rates trying to get telephone service, and an explanation for why my card is frozen. I am then, repeatedly, told that my card has had activity out ...

  • glenc Rank: Lieutenant-Colonel 21st Apr 2009

    Reviewer rating: 0.5 stars


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    I've been a member of Barclays for 2-3 years now and I've got to say I've not yet had anything approaching good service.We set up a mortgage with them which turned out to be a long and torturous process, riddled with inefficiences, mistakes and general calamity.The call centres are pretty appauling ...

  • D1lemma 15th Jan 2009

    Reviewer rating: 1 stars


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    I banked with Barclays for over 20 years, but this apparently means nothing to them. My account went into the red when an error on their part took money out of my current account which went over my limit by a £1 or so. I spent so much time and effort trying to rectify their mistake. No comp ...

  • Guest 7th Dec 2008

    Reviewer rating: 1.5 stars


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    We have banked with Barclays for over thirty years starting in London, then in our local branch and then it was recommended that we move accounts to an offshore branch for inheritance tax and non-residency purposes. In the beginning of the move, everything went smoothly and they assigned us a superb ...

  • spenny123 31st Oct 2008

    Reviewer rating: 2.5 stars


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    I was very pleased with Woolwich before Barclays Bank took over, and by and large, the transition was pretty seamless.
    We have had great difficulty in setting up direct debits. We keep getting them returned by the bank, even though we definitely have sufficient fund to pay. The reason they are givin ...

  • lisamorris07 28th Oct 2008

    Reviewer rating: 0.5 stars


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    After having my computer hacked into I reported not known transactions going out of my bank account. I had to cancel my card and was told I would receive my new one in 3 to 5 working days. That was 12 days ago. I have rung the bank everyday for the last week and keep being fobbed off. I had all of t ...

  • silviaveiga 2nd Sep 2008

    Reviewer rating: 5 stars


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    im a costumer for 5 years and by the time i dont have enything to say they delivery a exlent job