Reviews for John Lewis Reviews

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We paid £600 for a samsung tv a month ago. I had to ring tech dept as the picture doesn't seem correct, every one is short and fat. Assistant told me that it is because I am viewing analogue (I found this not very helpful) If I want an engineer to call out and it is not a fault I will be c ...

tommo2006's review has yet to be rated - Be the first!
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We asked for a new buggy to use with a buggy board. We needed something that folded down very small. We were shown the buggy that folded down the smallest and bought that and a buggy board.When I got home and fitted the buggy board I discovered that the board being fitted meant that the buggy wouldn ...

kjp1949's review has yet to be rated - Be the first!
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I ordered a TV, DVD player, stand and Scart cable from John Lewis Direct. None of which were delivered when specified. In fact I had 4 deliveries. The DVD player was left outside in the rain. The stand was the wrong one and John Lewis would not change it (I made it fit). The TV went wrong and it too ...

msclairell's review has yet to be rated - Be the first!
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I purchased a HP laptop and chose free delivery. I expected the laptop to be delivered within 5 days. I was very pleased to receive it in perfect condition within less than 24 hours. My shopping experience has been excellent.

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We ordered a £600 piece of furniture from John Lewis and it was explained that it would take up to 6 weeks as it was hand made. Not a problem. We were given a receipt with an A4 sheet attached. On the way home we read the sheet and it explained that they would debit the money when informed ...

minnie56's review has yet to be rated - Be the first!
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The worst customer service I have ever experienced. Goods not received, did not receive any return phone calls, no one has seemed to take ownership of the problem, money debited from credit card although goods not despatched.

Item in question was a sofa, so not cheap. I spent 2 days making several ...

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I paid 7 pounds for a "named delivery day" with John Lewis, waited all day. Turns out the van could not find the location so went back to the depot, seemingly without trying to call to get directions. As I can't take days off from work on such a regular basis, I had to cancel the order.

manj1's review has yet to be rated - Be the first!
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They said it would take up to 28 days but I still don't have my cot after 48 days and still no sign of it yet!

I would not recommend buying a cot from here unless they have it in stock and can deliver it when you state. Now my precious baby doesn't have anywhere to sleep.

brucenewmansmith's review has yet to be rated - Be the first!
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I purchased a Samsung TV in June 2006 from John Lewis for £640 in July 2008 it developed a fault. Returned the TV 2 weeks later received a letter back apologising that it could not be repaired but not to worry we can offer you a replacement. Both replacements offered were nearly £300 l ...

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We purchased a Panasonic Plasma TV from John Lewis because they offer free 5 year guarantees on all their TVs and they price match other Brick-and-mortar retailer's in-store prices. Free delivery too. We were extremely pleased with the TV which is superb but 14 days after we ordered it, John Lewis h ...