Simply Be Reviews - www.simplybe.co.uk

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“I bought 3 pairs of shoes, all different brands, for...”

Written on: 04/03/2011

I bought 3 pairs of shoes, all different brands, for "wide feet" (E fitting) that looked very pretty on the website. However when they arrived, they weren't wide at the ball of the feet and the toes like normal "wide shoes" (they pinched my toes, and I fit into wide childrens shoes). Instead they gave room around the ankle and sides of the feet and are obviously for larger ladies who carry some weight on their feet. They looked ridiculous on me. I don't understand why they aren't able to… Read Full Review

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“First order arrived on time but one item too small,...”

Written on: 25/02/2011

First order arrived on time but one item too small, arranged return via website, no one came for two weeks. Emailed customer services, who apologised and arranged courier. However, I was then charged as this was over the 14 day free returns agreement. Other item poor - buttons fell off on first day of wearing.

Second order told me, after I placed the order, awaiting stock. RAGING!! Finally told me they'd dispatched it two weeks later, it never turned up. I logged it, they called it a 'missing… Read Full Review

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“Of all the companies I have ever dealt with this one...”

Written on: 06/02/2011

Of all the companies I have ever dealt with this one is the worst. I recently lost my job and all the other companies have been very understanding. Simply be harrass you with recorded calls every day 3 to 4 times, evening, weekends and then when you call them for assistance they have no understanding. I would never recommend then to anyone.

They add charges on top of charges and my bill has gone from £150 TO £350… Read Full Review

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“I was pleasantly surprised when I tried on the 32 inch...”

Written on: 24/01/2011 by susanebarnes (3 reviews written)

I was pleasantly surprised when I tried on the 32 inch length black pencil skirt and the grey pinstripe pencil skirt. Perfect fit on the waist due to elasticated sides. Being just five foot tall and a size 18 I very rarely manage to buy skirts that are the correct length but both skirts reached just below the calf, exactly where I like them to. Ideal for the office and for smart non-formal wear. The skirts matched the descriptions perfectly… Read Full Review

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“Had problems once before but gave them second chance....”

Written on: 29/10/2010

Had problems once before but gave them second chance. Totally wrong item delivered and required item now shows on site as no longer available! No courier returns label so tried web site but this does not allow you to choose a day for collection. Customer service said to use post office which I've done. Very hard to get items even from new catalogues as constantly showing out of stock or awaiting stock. Telephone staff friendly but I won't order again from them as can't trust them to get things… Read Full Review

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“First order late but okay, second order paid up front...”

Written on: 02/10/2010

First order late but okay, second order paid up front as it was a big one. Never arrived but documented as returned goods so p&p charged as well as late returns. No card left from courier.
Am now waiting for my card to be credited with my money.
Will not use again… Read Full Review

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“I would just like to share my awful experience of...”

Written on: 01/10/2010

I would just like to share my awful experience of shopping with Simply Be. I bought some shorts and tunics for going on holiday and these did not arrive. I called to say I had not received the goods and now 3 months later have resolved this issue. I was told the items had been delivered but I still did not have the goods. I know there is procedures to follow but every phone call I made I was told a different story and phone calls from supervisors did not happen. I have now proved I never… Read Full Review

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“Nothing special. Item was out of stock for 3 weeks and...”

Written on: 27/09/2010

Nothing special. Item was out of stock for 3 weeks and when it arrived looked very cheap and poorly finished so ended up returning it. Wouldn't bother again… Read Full Review

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“I have used simplybe several times over the years. The...”

Written on: 30/08/2010

I have used simplybe several times over the years. The quality is relatively good, but it's the cost that I find harder to bear.

Why does a pair of crop trousers cost £25 for example, when you can get 2 pairs of size 20 crops for £16-20 at other outlets. I often look on the site and think 'nope, too expensive, will go elsewhere...' and do. I find the same with Evans too - their prices are higher. I wonder if it's discrimation against the larger frame!… Read Full Review

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“Never had any problems with them at all. Clothes are...”

Written on: 15/07/2010

Never had any problems with them at all. Clothes are good quality, delivery does take 5-7 days but they do tell you this and you can go for next day delivery, Saved me a fortune on bras as they do bigger cup sizes for such good prices… Read Full Review

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“Good quality underwear but took over a week to arrive....”

Written on: 11/05/2010 by suzisue250 (4 reviews written)

Good quality underwear but took over a week to arrive. For £3.95 postage i'd expect a quicker turnaround… Read Full Review

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“My first and last order with Simply Be. Being in my...”

Written on: 11/05/2010

My first and last order with Simply Be. Being in my 20s and loving clothes I thought I would buy some Gok Wan undies. These where ordered 6 days ago and although postage is not free I am still waiting for part of my order (for some reason my order of 2 items were split and are to be delivered separately).
I have called customer services and when I informed the person on the phone that I had no "account number" she kindly hung up on me. I then called again and managed to give in my post code. I… Read Full Review

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“The only thing I can say about this site is do not use...”

Written on: 22/11/2009

The only thing I can say about this site is do not use it. The catalogues look cheap and horrible, the clothes are pretty much the same, and the customer service is diabolical. I ordered several different items of clothing for a new job I was due to start and not only did two of them never arrive, but I was pretty much called a liar when I phoned them to get my money back. Since then, I have not used the catalogue, but they still call chasing me for money I do not owe, they cold call me at all… Read Full Review

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Keefyy's Comment

Written on: 26/04/2010

I found this review very helpful because...it pritty much sums up my girlfriends experience with them.The only thing I would add is that even after they have been informed of my girlfriends death they still phone me asking to speak to hur which is somewhat upsetting to say the least.This has been going on for over a week now so I think its now time to look into reporting them for making Nuisance phone calls.

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Elizebowers's Comment

Written on: 14/08/2010

I found this review very helpful because...I too had very similair experiences with some of my ordered items being replaced by very obviously inferior items which I then had to take to the post office to return.I am now in dispute wih them over a £20 bill which has risen to £162+ talk about a licence to print money or so they think as I will be counter sue them when they take me to court.not worth the stress or the hassle may even diet to fit ordinary shop bought clothes though that is pushing it.....

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“easy shopping once you are loogged in.Delivery quite...”

Written on: 14/11/2009 by don partridge (1 review written)

easy shopping once you are loogged in.Delivery quite quick… Read Full Review

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“I'm not plus size so I can't judge the clothing but I...”

Written on: 12/11/2009

I'm not plus size so I can't judge the clothing but I have terribly wide feet so I decided to try Simply Be out and order some shoes (it's very difficult to find fashionable triple E fit shoes!). I got myself some slippers, and my sister ordered a couple of pairs of boots, transferring the money she owed me straight into my account to save on delivery.

As I am disabled I am on a tight budget, especially in the middle of each month. However, I am very careful with money because of it, and… Read Full Review

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Elizebowers's Comment

Written on: 14/08/2010

I found this review very helpful because...similar problems items had to be returned as they were not the same items I had ordered glad I never gave them my bank account customer care is very obviously c*a*

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“Do not order if you want your items anytime soon. ”

Written on: 17/07/2009

Do not order if you want your items anytime soon.

next day delivery - ordered on wednesday, now friday evening still not here , maybe on monday (great when im sleeping due to nights this weekend).

Simply Be items are changed from being in stock to awaiting stock.

colour of items are changed without them asking you, i rang them they informed me they had changed my suit from black to ivory as they didnt have any, now im sorry ivory and black are as far apart from each other you can get.

this… Read Full Review

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“I had nothing but problems with Simply Be from the...”

Written on: 12/06/2009 by ellienellie (3 reviews written)

I had nothing but problems with Simply Be from the very start.
Ordered Items were cancelled without notifying me, when I ordered a replacement, it was a huge confusing mess.
Delivery times were terribly slow and customer services were rather offhand… Read Full Review

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“I love Simply Be I find that customer services are...”

Written on: 06/09/2008 by samanthaanderson (1 review written)

I love Simply Be I find that customer services are very good and understanding, I cant complain. I am very happy with them can't fault them in any way. Thank you for being great… Read Full Review

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“I have ordered massive amounts from simply b, but am...”

Written on: 19/07/2008

I have ordered massive amounts from simply b, but am constantly disappointed as the fit is terrible on me! Too big in the wrong places and too long etc. i am young and size 20/22 and consider myself very fashionable having worked in the fashion industry. i struggle to get the clothing i want to wear and have to customise most of my clothes. I think simply b tries but just does not get it right! Too boring with too many items with silly embroidery motifs! i can accessorise my self… Read Full Review

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“I have been a Simply Be customer for about a year, my...”

Written on: 11/07/2008

I have been a Simply Be customer for about a year, my bill was down to £15.31 and I missed a monthly payment because I never received the bill which reminds me to make a payment.
Simply Be contacted me and informed me that they had put a £24 late payment charge onto my account, i thought this was excessive and even though i promptly cleared my outstanding bill (for my goods only) they wouldn't drop or negotiate this excessive charge. I don't mind a fair charge to cover the cost of them… Read Full Review

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