Simply Be Reviews - www.simplybe.co.uk

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“Horrifyingly SLOW shipping, products not worth the $$”

Written on: 30/05/2013

DO NOT WASTE YOUR TIME WITH SIMPLY BE!! Their clothes appear very cute online. However, they are not so great in person. The dress I ordered was suppose to be a soft floral print, once I actually got it, its bright and not at all like it appeared online!! I am so disappointed as the dress was meant for graduation. I also ordered what I thought was a very cute shirt. When I received it, it was twice as short as it looked online, and was not cute by any means. Shipping and customer service, was… Read Full Review

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“Minor order issues, nice clothes!”

Written on: 23/05/2013 by Glimtipper (2 reviews written)

Positives: Clothes of a good quality, accurate sizing, easy return, on-time and quick delivery, some good discounts. Minuses: Hard pull of credit report (a bit random?), issues with two orders being cancelled without my knowledge. Customer service sorted my cancelled orders shortly after contacting them, so I did not find it too bothersome. I am aware many others have had issues with this online store, however I have both ordered, returned, re-ordered and contacted customer service. All… Read Full Review

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“Credit Account and Customer Service???????”

Written on: 09/05/2013

I opened a credit account with Simply Be in February 2013 and was quite surprised at being given a limit of £125 due to having a previously poor credit rating so was quite pleased I could begin repairing it. I ordered and had delivered an average in quality chest of drawers. I received my first statement and paid half of the balance immediately. I came to order another set of drawers (for my young daughters)and received confirmation of the order. When I looked on the account a few days… Read Full Review

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Traiceyanne's Comment

Written on: 11/07/2013

The same thing has just happened to me. I've been a customer for two years now. Have a £2000 credit limit. Needed a new laptop for my son. Ordered it. It was accepted. I checked the order status a few days later and it had been cancelled. No phone call. I rang and spoke to a very rude lady who told me the same thing as you were told.
I'm disgusted that they would treat loyal customers like this. I've always paid my bill on time every month.
Going to pay account off and close it.

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“RUBBISH Quality clothes AND somehow they opened a...”

Written on: 22/04/2013

SIMPLY BE..... What DISGUSTING SERVICE. I ordered items late one night, happy to pay cash for all. They arrived and were rubbish - still all in the bag 3 months later. I started getting loads of post fro them, which I just ignored as junk mail... then the other day opened a letter looking like a bank, to find out that half the items were put onto a store account - that I did NOT apply for! I have no desire to have any store cards.... I do not have any others. I rang them to be put through to… Read Full Review

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Miss_Marie's Comment

Written on: 03/07/2013

It clearly says that orders act as a request to open a credit account. When you go to checkout, It asks how you would like to pay and gives you 2 options: Pay via personal account or credit/debit card. The bag it comes in clearly says, tear/cut here to open. If you open it properly, you can fold it over and selloptape it.

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“Deception”

Written on: 14/04/2013

Ordered a set of speaker which said they would come in 2 days which I thought was amazing. I then get check to see whether it had been dispatched and it hadn't. I then check the item itself to see that it said 1/5/2013 which was almost a month away. I won't be buying anything from them again… Read Full Review

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“Dont Understand it!”

Written on: 13/04/2013

Simply Be are your average catalogue company. If you are smart with what you buy and how you pay it off they can never come after you for any more money. Their delivery service is OK, takes on average 2 days for my items to be delivered which is fine for me. But you can't rely on the service as there are always outside influences (weather etc) just like with the Post Office and any other delivery service. If you are desperate for an item and need it asap, why order online? Go to a shop!? I… Read Full Review

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“Absolutely ridiculous”

Written on: 12/04/2013 by SaraJane86 (1 review written)

Never received my items despite being charged for them and delivery costs. Then when I complain, they send me a letter that I have to return to them so they can investigate but I have to pay to return the letter! It might only be the cost of a stamp but why should I pay when I have already been charged for my items and delivery and then they don't arrive. They are in the wrong but I'm being charged more money to retrieve my items. Shoddy company. Will never order from them again… Read Full Review

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“Next day delivery”

Written on: 12/04/2013

I have just spent the day awaiting a parcel which did not arrive. I am really fed up. Tracking info for parcel is useless. I will never again pay extra for this 'service' and will be complaining to simply be tomorrow… Read Full Review

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“Why dont Trading Standards close this company down?”

Written on: 05/04/2013

I thought that I had finalised my account on 29.1.12. Now they are after me for more when they agreed to left me off the total amount. Simple Be makes sure that we do not go whole heartedly into internet buying as they have no desire to give a quality service or have a good name. Where is Trading Standards when you want them?… Read Full Review

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“Complete Rubbish not the clothes the experience after”

Written on: 25/03/2013

I returned all the items and they are still trying to charge me £6 , i have emailed and asked why and they dont bother emailing you back, there should be a nil balance or maybe postage charges but nothing else, this site is a complete rip off and people need to be aware of the hidden charges that they add on......BUYER BEWARE OF SIMPLE BE would never order from them again… Read Full Review

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Francesca619's Comment

Written on: 27/03/2013

so sorry for you

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“Next day delivery doesn't exist.... ”

Written on: 25/03/2013 by Lesley1210 (1 review written)

For the first time ever, I've dragged myself into the 21st century and placed an order online. I ordered a selection of items from Simply B - all in stock - and paid a premium for next day delivery. It's now 3 days later and no sign of my order...however it should be with me within the next 3 days = total 6 days! The very friendly and polite customer services young lady can see no reason as to why my items haven't been dispatched.......basically they just haven't and there's nothing I can do… Read Full Review

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Francesca619's Response to Lesley1210's Review

Written on: 27/03/2013

how did you order them

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“worst service ever”

Written on: 21/03/2013

If i can give them a -5 i would! Beware what the website represents is not what they have in stock. They will tell you an item is on backorder then tell you that the item is on back order until 4 months later. They wont do anything but keep telling you sorrry.. sorry sorry. I will NEVER order from them again!… Read Full Review

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Francesca619's Comment

Written on: 27/03/2013

why wouldn't you order from their again

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“Nice but could be better.”

Written on: 02/02/2013 by Kimmylu (1 review written)

These nighties come in great colours. They are a nice length and a good fit apart from the necklines. I gave one star less for the huge gaping necks which I have had to alter, the nighty was constantly slipping off my shoulders until I made the alteration. They lost another star for the writing all over them, had they been v neck and without the totally unnecessary text, which adds nothing to the design, then it would have been five stars… Read Full Review

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“Sheer Brilliance”

Written on: 02/02/2013 by Stepanieb (1 review written)

I joined last year and I have to say the first time I ordered was because I was cold and I bought an electric blanket although the product at first seemed to only heat the bottom of my bed I now look forward to going to bed as the heat rises and is very addictive I payed for my item using their credit scheme and then after I payed my first 2 months my credit was increased I used it to buy home furnishings on their buy one get one free deals they have a lot of good deals just a case of looking… Read Full Review

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“Charged Upfront for Backordered Item with a Moving...”

Written on: 31/01/2013 by Stonel (1 review written)

I had high hopes for the online retailer however the combination of poor clothing quality, archaic methods of doing business, and lousy customer service have convinced me to look elsewhere and never be a returning customer. I ordered a few items on 11.15.2012 - one of which was a back ordered item that was expected to ship before 12/25/2012, then changed to early January 2013, then late Janaury 2013 and now 2/6/2012. Simply Be has had my payment for the item while I have no product. All… Read Full Review

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“Delivery rip off!......”

Written on: 25/01/2013

I ordered 3 items & on the checkout page you see the total for your items &. standard £2.99 p&p, then when you are taken to the next page the website "defaults" to next day delivery @ £6.98!!!, if you don't spot the change in the delivery then according to their customer services that's tough! Returned the items & cancelled my account, they are underhand… Read Full Review

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“Unbelievable!”

Written on: 09/01/2013 by baileys-coffee (1 review written)

This was my first and last order with simply be. I finally found the style of jeans I was after and absolute bargain! I chose next day delivery and they were due to arrive today. I got home to find the standard card through the door from Hermes. I read on the card my package had been left on my DOORSTEP!! I looked around but couldn't see any package and my partner hadn't picked them up on his way in. I contacted simply be and wait straight to their complaints department. I was offered a… Read Full Review

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Blue4Bear's Response to baileys-coffee's Review

Written on: 11/04/2013

You got off lucky. My order came straight away and a cheaper, sleazier, more ill-fitting load of rags I have never seen. The few things I chose not to return are hanging in my closet, never to be worn. Also returns are very difficult with a large order...one item might have 3 different names.

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“Terrible customer service”

Written on: 23/12/2012 by Onoir (1 review written)

Was just told that I would have to pay for my own return shipping on an order that Simply Be messed up. I have to pay for their mistakes? Really?… Read Full Review

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“I was worried - but it came within DAYS”

Written on: 10/12/2012 by kthmiles (1 review written)

I bought 2 different orders from simplybe because they had a special going for one day only. I didn't look at the reviews before I ordered (dumb me), so when I started seeing people freaking out on the blog about the reviews, I had a bad feeling. They have my credit card number! To my surprise, both orders came on the 10th day! And the quality of the items are superb. I ordered a women's Mickey mouse pajama set, black socks, and 5 piece men's boxer set. I love them all. … Read Full Review

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“Pleasantly Surprised!”

Written on: 10/12/2012

After reading some of the more fantastically negative reviews, I was nervous about making my order with Simplybe. It turned out however, that there were no issues with my order. I was charged the correct amount from my paypal account, and received my merchandise in 10 days. The quality of the merchandise is good, but it wouldn't be good at full price. I had a coupon code that made my deal a real bargain. The only thing I didn't care for was that, from what I read, they do a hard pull of your… Read Full Review

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