Simply Be Reviews - www.simplybe.co.uk

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“Complete Rubbish not the clothes the experience after”

Written on: 25/03/2013

I returned all the items and they are still trying to charge me £6 , i have emailed and asked why and they dont bother emailing you back, there should be a nil balance or maybe postage charges but nothing else, this site is a complete rip off and people need to be aware of the hidden charges that they add on......BUYER BEWARE OF SIMPLE BE would never order from them again… Read Full Review

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Francesca619's Comment

Written on: 27/03/2013

so sorry for you

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“Next day delivery doesn't exist.... ”

Written on: 25/03/2013 by Lesley1210 (1 review written)

For the first time ever, I've dragged myself into the 21st century and placed an order online. I ordered a selection of items from Simply B - all in stock - and paid a premium for next day delivery. It's now 3 days later and no sign of my order...however it should be with me within the next 3 days = total 6 days! The very friendly and polite customer services young lady can see no reason as to why my items haven't been dispatched.......basically they just haven't and there's nothing I can do… Read Full Review

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Francesca619's Response to Lesley1210's Review

Written on: 27/03/2013

how did you order them

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“worst service ever”

Written on: 21/03/2013

If i can give them a -5 i would! Beware what the website represents is not what they have in stock. They will tell you an item is on backorder then tell you that the item is on back order until 4 months later. They wont do anything but keep telling you sorrry.. sorry sorry. I will NEVER order from them again!… Read Full Review

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Francesca619's Comment

Written on: 27/03/2013

why wouldn't you order from their again

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“Nice but could be better.”

Written on: 02/02/2013 by Kimmylu (1 review written)

These nighties come in great colours. They are a nice length and a good fit apart from the necklines. I gave one star less for the huge gaping necks which I have had to alter, the nighty was constantly slipping off my shoulders until I made the alteration. They lost another star for the writing all over them, had they been v neck and without the totally unnecessary text, which adds nothing to the design, then it would have been five stars… Read Full Review

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“Sheer Brilliance”

Written on: 02/02/2013 by Stepanieb (1 review written)

I joined last year and I have to say the first time I ordered was because I was cold and I bought an electric blanket although the product at first seemed to only heat the bottom of my bed I now look forward to going to bed as the heat rises and is very addictive I payed for my item using their credit scheme and then after I payed my first 2 months my credit was increased I used it to buy home furnishings on their buy one get one free deals they have a lot of good deals just a case of looking… Read Full Review

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“Charged Upfront for Backordered Item with a Moving...”

Written on: 31/01/2013 by Stonel (1 review written)

I had high hopes for the online retailer however the combination of poor clothing quality, archaic methods of doing business, and lousy customer service have convinced me to look elsewhere and never be a returning customer. I ordered a few items on 11.15.2012 - one of which was a back ordered item that was expected to ship before 12/25/2012, then changed to early January 2013, then late Janaury 2013 and now 2/6/2012. Simply Be has had my payment for the item while I have no product. All… Read Full Review

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“Delivery rip off!......”

Written on: 25/01/2013

I ordered 3 items & on the checkout page you see the total for your items &. standard £2.99 p&p, then when you are taken to the next page the website "defaults" to next day delivery @ £6.98!!!, if you don't spot the change in the delivery then according to their customer services that's tough! Returned the items & cancelled my account, they are underhand… Read Full Review

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“Unbelievable!”

Written on: 09/01/2013 by baileys-coffee (1 review written)

This was my first and last order with simply be. I finally found the style of jeans I was after and absolute bargain! I chose next day delivery and they were due to arrive today. I got home to find the standard card through the door from Hermes. I read on the card my package had been left on my DOORSTEP!! I looked around but couldn't see any package and my partner hadn't picked them up on his way in. I contacted simply be and wait straight to their complaints department. I was offered a… Read Full Review

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Blue4Bear's Response to baileys-coffee's Review

Written on: 11/04/2013

You got off lucky. My order came straight away and a cheaper, sleazier, more ill-fitting load of rags I have never seen. The few things I chose not to return are hanging in my closet, never to be worn. Also returns are very difficult with a large order...one item might have 3 different names.

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“Terrible customer service”

Written on: 23/12/2012 by Onoir (1 review written)

Was just told that I would have to pay for my own return shipping on an order that Simply Be messed up. I have to pay for their mistakes? Really?… Read Full Review

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“I was worried - but it came within DAYS”

Written on: 10/12/2012 by kthmiles (1 review written)

I bought 2 different orders from simplybe because they had a special going for one day only. I didn't look at the reviews before I ordered (dumb me), so when I started seeing people freaking out on the blog about the reviews, I had a bad feeling. They have my credit card number! To my surprise, both orders came on the 10th day! And the quality of the items are superb. I ordered a women's Mickey mouse pajama set, black socks, and 5 piece men's boxer set. I love them all. … Read Full Review

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“Pleasantly Surprised!”

Written on: 10/12/2012

After reading some of the more fantastically negative reviews, I was nervous about making my order with Simplybe. It turned out however, that there were no issues with my order. I was charged the correct amount from my paypal account, and received my merchandise in 10 days. The quality of the merchandise is good, but it wouldn't be good at full price. I had a coupon code that made my deal a real bargain. The only thing I didn't care for was that, from what I read, they do a hard pull of your… Read Full Review

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“Was great--now awful!”

Written on: 07/12/2012

Ordered a dress for a Christmas party, got a confirmation code and my paypal was debited. Ok so far? Well, no. I then got a cancellation invoice saying the order was cancelled. No one reason was offered, instead a list of half a dozen of possible reasons, which could have been anything from not in my size to my payment didn't go through. But which was it? I sent about 5 emails asking what was going on--the payment had gone through--I checked that. Turns out, the dress was no longer in… Read Full Review

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“Learn From My Mistake”

Written on: 28/11/2012

This company is a scam and I wish I'd come here and read the terrible reviews first. Their stuff is cheaply made, you'll get charged a fee by Customs, it takes forever to arrive and then if you return the items they will not refund any of your money. It's impossible to get hold of anyone by phone and they will not respond to any of my countless emails. I can honestly say this was the worst experience I've ever had and I guarantee you will bitterly regret it if you buy anything from them. Simply… Read Full Review

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Helsa's Comment

Written on: 03/12/2012

For the second time in as many months they have failed to deliver items I ordered a couple of months ago. I checked to see if the order that I was told to expect this week was on its way only to find it had been cancelled without anyone telling me. I now need to check they have reinbursed me as I have not been emailed to that effect. Absolutely useless customer service and I am now so frustrated I feel I won't use them again.

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“Rubbish customer service, rubbish deliveries, rip off ”

Written on: 27/11/2012 by JAX764 (1 review written)

Deliveries missing several times cannot speak directly to courier have to go through SimplyBe but have to wait 5 days first!! before claiming a missed delivery in the meantime will be put onto your account. Rude customer service staff not understanding and cant wait to get you off the phone! BUYER BEWARE DO NOT BUY FROM THEM if you already have an account CLOSE IT… Read Full Review

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“Buyer Beware!”

Written on: 24/11/2012

Just FYI....hope you are reading these reviews before you order. I'm another one who never spends money online without checking reviews and (unfortunately) did not do so before spending around $300 at Simply Be. The clothing looked great in the catalog and I have to say the quality of the fabric was nice when my shipment arrived. The design, however, on all--the jean skirt, the sweater, and the dress--was goofy to say the least (looked nothing like the pics in the catalog!!), and the tights fit… Read Full Review

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“No problems at all”

Written on: 20/11/2012

It took it about three days to be released for shipping, and a week and a half later it arrived at my door. In fact, it arrived the same day as an order from a US company placed the same day and located much closer to me. I ordered extended calf boots and they were great… Read Full Review

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“Some issues, but not that bad. ”

Written on: 16/11/2012

I've had an account with them since 2006 and have never had any major issues. Shipping times are usually fine. Once I paid for Next Day delivery but the courier messed up (very obvious from the parcel tracking info) they refunded me the difference in shipping costs immediately one I requested them to via email. They do bother you over the phone occasionally when you don't order for a while and you account is paid off. They'll offer you discounts and whatnot to place an order right there and… Read Full Review

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“A bunch of thieves”

Written on: 06/11/2012 by Carmie (1 review written)

Do not buy from these people, you will never receive your merchandise or money back from them. I had to file a dispute with my credit card company and district attorney's office. My over was for over $300 too. The clothes and shoes look nice but it is all a scam. BUYER BEWARE!!… Read Full Review

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“Black Mark On Credit File for oweing them £0.00 ”

Written on: 30/10/2012 by LindseyD (1 review written)

Last year I look out an account with Simply Be. I ordered 3 items, then returned the 3 items as they were faulty. I called their helpline who confirmed that I would not be charged for delivery or any other charges. In August I recieved a letter from a company called UK Search Limited, demanding that I pay £111.95 to them as I owed Simply Be the money. I called them to dispute this, but all they said was "pay up" I then called Simply be, and after almost an hour on the phone, was told that it… Read Full Review

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“Slow Shipping For The Few Items Not On Backorder!!”

Written on: 23/10/2012

The shipping is VERY SLOW! You have to wait weeks for an item, if you receive it at all! The first time I tried them was almost 3 years ago and I ordered two pair of jeans. The first pair took forever to arrive and the second pair never showed up at all. My experience with customer service wasn't bad, in fact they were very polite and issued a refund relatively quickly. I'm in the US so I can kind of understand long waits, but I've ordered stuff from as far away as Japan and Thailand and… Read Full Review

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