Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
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★★★★★

“Brillante Thank You ”

Written on: 29/05/2014 by MacKenziekx1956 (1 review written)

Thank You for taking the pain out of travelling for me and for getting me a great deal .!!… Read Full Review

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★★★★★

“Helpful and patient”

Written on: 28/05/2014 by Tzouliet (1 review written)

The staff were very helpful researching flights and hotels as I continued to dither how to spend my two prize winning vouchers. My first trip to Budapest went without a hitch, and I'm now looking forward to my next trip to Krakow. It's good to deal with people who have actually stayed at the same place as I am going to. Personal recommendations are always better than researching on the internet. … Read Full Review

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★★★★★

“Humans Not Robots!”

Written on: 28/05/2014 by nashleighman (1 review written)

The title says it all. I've been using Dial A Flight for ages without complaint. But, as ours is a consumer society, I still check other websites from to time to see if I can get a better deal. After wasting ages online going round in circles and filling in interminable 'e-questionaires', I always seem to default to Dial A Flight. Then, quite simply, the hassle part is over as ever helpful but NOT pushy sales agents take it on. Not only that, once you've paid for the flights, they don't lose… Read Full Review

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★★★★☆

“GOOD FAST SERVICE FROM PEOPLE WHO CARE”

Written on: 26/05/2014 by AllisonPerkins (1 review written)

PHONE ALWAYS ANSWERED QUICKLY BY A REAL PERSON! GOOD SERVICE FROM STAFF WHO ARE KNOWLEDGEABLE AND WHO LISTEN TO WHAT IS REQUIRED....THE PERSONAL TOUCH EVEN EXTENDS TO A CURTOSY CALL JUST BEFORE TRAVEL DATE TO CHECK ALL IS WELL .....THIS IS WHAT MAKES DIAL A FLIGHT DIFFERENT FROM OTHER COMPANYS WHO DO NOT HAVE ANY AFTERCARE... … Read Full Review

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★★★★★

“Customer Service”

Written on: 26/05/2014 by Holsaj1234 (1 review written)

Dealt with same person again this year, brilliant that you are recognised and welcomed back year after year. Brilliant service. Was called few days before holiday to check all was well, was in the middle of sons wedding preparations and agent asked how that was all going, was genually interested not just filling gaps in conversation. Had a few problems with British airways this time, cancelling a flight and losing a case, but again agent came up trumps and helped as much as he could. Well done… Read Full Review

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★★★★★

“Did what it said on the tin”

Written on: 23/05/2014 by GaryRichard007 (1 review written)

First rate service. Delivered what I asked for. It was my sons honeymoon who summed it up by saying a cracking holiday. The hotel staff were helpful and went out of there way to make the holiday enjoyable. The sunbeds were arranged for them every day. Well done H… Read Full Review

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★★★★★

“Never,ever go anywhere else!!”

Written on: 20/05/2014 by Graybumb (1 review written)

These people understand that we all look for quality with the best price available. The individual you deal with will take your holiday seriously they really ensure that you get what you are looking for. You even get a call a couple of days prior to going to make sure that you have all the travel vouchers you need. Never have had this experience any where else, never feel it's just about the sale… Read Full Review

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★★★★★

“Thank Goodness”

Written on: 19/05/2014 by Perlaz398 (1 review written)

The difficulties of organising flights to Varna, Bulgaria, at reasonable expense were solved at a stroke by Dial-a-Flight. They even managed to get me from EDI to LHR cheaper than I could find on the internet. Highly recommended… Read Full Review

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★★★★☆

“Excellent Service, friendly stall and efficient.”

Written on: 18/05/2014 by BlakeHarrison312 (1 review written)

I contacted DialaFlight on recommendation from a friend who regularly travels to Japan. I was going to the USA (I'm a regular traveler to the States. I found the service of DialaFlight to be very efficient, friendly and informative. I received a telephone canal two days before departure to make use everything was OK and to ask me if I had any further questions. Whilst the airfare was slightly more expensive than through my normal channels for booking, the overall booking, confirmation and sense… Read Full Review

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★★★★★

“Fantastic Customer Service Experience!”

Written on: 17/05/2014 by 176Barrett (1 review written)

The care and attention to detail on my booking was best in class! Great price, exceeded my expectations and the genuine customer service care to my booking was so good I will definitely be booking my next holiday with them. Very highly recommended… Read Full Review

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★★★★★

“second to none”

Written on: 13/05/2014 by SarahBroussard1992 (1 review written)

first time i used dial a flight great service great price to thailand and a courtesy call the night before traveling to make sure every thing was in order, what more do you want.They also called me abraod in thailand when i wanted to change the flight dont know of any companies that gives this service anyway booking again shortly to go thailand again, wont bother with any other company its dial a flight for me… Read Full Review

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★★★★★

“Trip to Maseru”

Written on: 12/05/2014

The phone was answered quickly on every occasion, salesman was knowledgeable, helpful, efficient, courteous. Emphasised we were not choosing the cheapest package of flights. His advice about choice of seats, time lapse between flights etc. was helpful and worked well. Subsequent slightly anxious phone calls from us re transfers, luggage weight, etc. were responded to quickly with the same courtesy and efficiency. Chose this firm on recommendation and because price quoted cheaper than others… Read Full Review

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★★★★★

“Ecerllent service from Dial A Flight”

Written on: 11/05/2014 by Gibbonsrt1992 (1 review written)

For a forthcoming trip to South Africa,my wife and I decided to contact Dial A Flight,to see,if they could help with the Flights. As my wife is disabled,we needed wheel chair support all the way through to our destination. The chap at the other end of the phone was very helpful.Not only did he organize the Flights,but he also made sure help and Wheelchairs were available on our arrival.This was exceptional service,which made a long journey a lot less worrying. Top marks go out to Dial A… Read Full Review

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★★★★★

“Simply The Best ”

Written on: 09/05/2014 by 1993Lyons (1 review written)

Phone is always answered within seconds. Extremely helpful and attention to detail . Should they need to ring you back rest assured that they will ring you when they say they will. Have used their services about 4 times now, already getting ready to call again. Call The Proffesionals. Sorted out our Australia visa's and flights without a hitch… Read Full Review

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★★★★★

“Fantastic service from Micky”

Written on: 08/05/2014 by Tori16 (2 reviews written)

For my last few trips to New York I have contacted Micky at Dial A Flight as he was recommended to me by a friend. He has always been friendly, efficient and professional and has taken the hassle out of every trip. I would highly recommend him. From the start, he found the best price for me and kept me updated right up until the day before the flight, reminding me to get my ESTA sorted, telling me about the app, reminding me to check in online 24 hours before...he was fantastic. I will always… Read Full Review

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★★★★★

“superb service”

Written on: 07/05/2014 by Shields330 (1 review written)

How fantastic to get through to a person, rather than an automated service, even at the weekend! Our daughter was travelling alone and a nervous flyer. Every effort was made to make her journey as stress free and easy as possible. From follow up calls to e-mails. To say it put our minds at rest is an understatement. to top it all the trip was a great success from start to finish. Thank you so much, … Read Full Review

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★★★★★

“FIRST CLASS SERVICE”

Written on: 06/05/2014 by GILLWALSH (1 review written)

Exceptional service, nothing too much trouble. Had to change the travel plans a couple of times, due to circumstances. However, the travel associate from dial a flight, was always cheerful, and nothing was too much trouble. He always ended the call with "if you need anything, do not hesitate to call me back. He always returned my calls, and never failed to deliver. Would not hesitate to use again, and to recommend to friends and family. THANKYOU DIAL A FLIGHT… Read Full Review

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★★★★☆

“Sandals Grand St Lucia - Booked via Dial a Flight”

Written on: 04/05/2014 by nelly0 (1 review written)

We have used Dial a Flight for the last eight or nine years and have NEVER had any issues with our holiday's and we can be VERY specific regarding some of our requirements. The staff have always delivered and in some cases exceeded our expectations. Give them some holiday parameters and they will come up with a suitable holiday. Our latest holiday we booked using an agent and as on previous occasions he facilitated the whole package, without a glitch. If you are looking for a company to… Read Full Review

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★★★★★

“Superb Level of Service!”

Written on: 04/05/2014 by TiannaHodges (1 review written)

It's the first time I've used Dialaflight for flight/car booking and was recommended to use them by a friend - I was not disappointed. The service I received was first class from start to finish and nothing was to much trouble for them. I spoke to various advisors and everyone was so helpful and friendly. In this day-and-age customer service is essential and they've got it just right. I love the fact that the phone is answered in 3 seconds - that's brilliant!! I would highly recommend them to… Read Full Review

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★★★★★

“Always excellent service”

Written on: 30/04/2014

Having used Dial a flight in the past,I was more than happy to use their services again recently. I was having trouble booking flights to both Tenerife and Barcelona from Birmingham,and Sally suggested trying from Gatwick or Heathrow as alternatives. This proved excellent advice, and we saved a considerable amount of money by using these alternatives. The follow up reminders were also very useful !… Read Full Review

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