Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
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★★★★★

“Great service ”

Written on: 21/06/2014 by Salvador83 (1 review written)

Have booked a couple of times with dial a flight and have always had super service with excellent sales reps who obviously knew their stuff and cared about getting the right holiday for me. Can highly recommend especially Sale office. Don't hesitate to use them! … Read Full Review

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★★★★★

“Brilliant First Class Service”

Written on: 20/06/2014 by HappyHalliday (1 review written)

I booked my trip to Las Vegas with Scott from Dial-a-Flight - the package was flight and hotel stay. I was able to book with a deposit with the balance to be paid sometime after. As the details of the trip looked to change Scott was extremely helpful and provided me with various options which meant I would still get a great deal. I really couldn't fault the service that I was provided with. I have already recommended Dial-a-Flight to all that will listen and I will no doubt book my long haul… Read Full Review

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★★★★★

“First class customer service”

Written on: 19/06/2014 by mikeraff1952 (1 review written)

The best customer service I have ever received, I rang a number of company's looking for a flight to Australia and received poor info and service then I rang Dial A Fight, your agent was 100% honest from day one she gave me all the info I needed and went the extra mile to help me. But it did not stop their she called me back on time as she said she would do and did every thing for me at no extra cost and keep in touch until the day of the flight, and then on return from our trip E mailed to see… Read Full Review

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★★★★★

“Great deals great staff great service”

Written on: 19/06/2014 by ritch_holden (1 review written)

Staff were able to offer much better deals than anything else I could find, very professional operation even when ringing on different days speaking to different members of staff, they consistent with the offers made and always very polite. Can not find anything to dislike about the service… Read Full Review

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★★★★★

“Turkey 2014”

Written on: 15/06/2014 by Surreys1 (1 review written)

For year's I have booked with Dial-a-flight, I have always been satisfied and tend to use the same sales manager to handle my bookings. The service is second to none, I was given their details via my sister in 2000 and I have not looked back since. I travelled to Turkey this month and on arrival they were trying to put me in a basic standard room. Thanks to the thorough information on my documents from Dial-a-flight I was able to have that rectified in no time to the upper level twin balcony… Read Full Review

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★★★★★

“Superb!! Fantastic friendly Service Dial-a-flight”

Written on: 15/06/2014

I have been trying to sort out my perfect family holiday to Orlando/Miami/Caribbean cruise for the last 2months, it has took a lot of planning & preparation. The advisor from Dial-a-flight has made it so simple & been a real pleasure to deal with, i cant recommend her enough. We have dealt with Dial-a-flight for the last 3 years & she has got to be the best i have to say by far, What a super star she has been. We have spoken nearly every day to finalise the holiday & just when we thought we… Read Full Review

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★★★★★

“Excellant service and advice”

Written on: 12/06/2014

My friend recommended Dial a Flight as she had booked flights/trip to Australia with him this year. We had to take a very short notice trip for business (just one week!). The advisor was really helpful and honest with his flight appraisals. We also had to book it around school half term. I have always want to go to Aus and this was my first opportunity made really easy and stress free with Dial a Flights help. We are planning our next trip down under ( a little longer this time) and will be… Read Full Review

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★★★★★

“Satisfied customer”

Written on: 12/06/2014 by Choate440 (1 review written)

Just returned from Calgary Canada, with my flight organised by Roy at DialAFlight. Best experience I have had for ages so glad I decided to use them again. Can't rate them highly enough. Advice and help was second to none, will certainly be using them in the future… Read Full Review

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★★★★★

“Flights to Australia via Hong Kong”

Written on: 12/06/2014

From initial contact to eventual booking, I found the sales representative most helpful - particularly when I altered the return journey dates. Their friendly and helpful assistance is to be commended and the customer is treated as an individual rather than a client. I have used Dial A Flight before and will certainly use them again… Read Full Review

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★★★★★

“Excellant customer service ”

Written on: 11/06/2014 by JaneAB123 (1 review written)

This is the 3rd time i have used dialaflight & wouldn't hesitate to do so again in the future The initial call was helpful & informative & my many questions were answered with patience and exstensive knowledge I was called back on time each time i was promised & kept up to date with emails & post re each step of my holiday Making it an even more pleasant experience… Read Full Review

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★★★★★

“no problems”

Written on: 11/06/2014 by JaredSanders416 (1 review written)

would use again and this was the first time I've ever made my own holiday and being of advance age I was a little concerned but just sailed thru all the various flights. Well done. Vivien… Read Full Review

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★★★★★

“Perfectly planned”

Written on: 09/06/2014 by Cognac (1 review written)

I gave my details to Ashley Cole at DialAFlight and he came up wit the perfect package. Great flights,fantastic resort in the Maldives and all at a superb price. I would recommend them to all my friends and will defiantly deal with them again in the future… Read Full Review

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★★★★★

“Exellent service and care”

Written on: 07/06/2014 by Ernestof92 (1 review written)

From the time of booking my trip to the date of departure I received a first class service. I experienced great assistance at the time of booking and my contact at Dial A Flight was extremely helpful. I was then contacted at regular intervals to ensure all was going smoothly right up until the day before my trip. All arrangements for my trip including flight and hotel were superb… Read Full Review

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★★★★★

“Excellent Service”

Written on: 05/06/2014 by 162Crockett (1 review written)

Wow how fantastic to speak to a human being and the same one through out the process. Strange that this is now exceptional service and not the normal!! Like the rest of the human race, I hate automated call systems and having to explain everything all over again every time you eventually get to speak to a person, At dial a flight they answer the phone immediately & by a real person and explain and give lots of advice about your trip and they also offer very good prices, so I would recommend… Read Full Review

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★★★★★

“Peace of mind”

Written on: 01/06/2014

Excellent service. First time with Dial A Flight, but will definitely return. Cannot praise the staff too highly, all our questions and problems were handled in the most professional manor. Thanks again folks… Read Full Review

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★★★★★

“Brillante Thank You ”

Written on: 29/05/2014 by MacKenziekx1956 (1 review written)

Thank You for taking the pain out of travelling for me and for getting me a great deal .!!… Read Full Review

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★★★★★

“Helpful and patient”

Written on: 28/05/2014 by Tzouliet (1 review written)

The staff were very helpful researching flights and hotels as I continued to dither how to spend my two prize winning vouchers. My first trip to Budapest went without a hitch, and I'm now looking forward to my next trip to Krakow. It's good to deal with people who have actually stayed at the same place as I am going to. Personal recommendations are always better than researching on the internet. … Read Full Review

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★★★★★

“Humans Not Robots!”

Written on: 28/05/2014 by nashleighman (1 review written)

The title says it all. I've been using Dial A Flight for ages without complaint. But, as ours is a consumer society, I still check other websites from to time to see if I can get a better deal. After wasting ages online going round in circles and filling in interminable 'e-questionaires', I always seem to default to Dial A Flight. Then, quite simply, the hassle part is over as ever helpful but NOT pushy sales agents take it on. Not only that, once you've paid for the flights, they don't lose… Read Full Review

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★★★★☆

“GOOD FAST SERVICE FROM PEOPLE WHO CARE”

Written on: 26/05/2014 by AllisonPerkins (1 review written)

PHONE ALWAYS ANSWERED QUICKLY BY A REAL PERSON! GOOD SERVICE FROM STAFF WHO ARE KNOWLEDGEABLE AND WHO LISTEN TO WHAT IS REQUIRED....THE PERSONAL TOUCH EVEN EXTENDS TO A CURTOSY CALL JUST BEFORE TRAVEL DATE TO CHECK ALL IS WELL .....THIS IS WHAT MAKES DIAL A FLIGHT DIFFERENT FROM OTHER COMPANYS WHO DO NOT HAVE ANY AFTERCARE... … Read Full Review

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★★★★★

“Customer Service”

Written on: 26/05/2014 by Holsaj1234 (1 review written)

Dealt with same person again this year, brilliant that you are recognised and welcomed back year after year. Brilliant service. Was called few days before holiday to check all was well, was in the middle of sons wedding preparations and agent asked how that was all going, was genually interested not just filling gaps in conversation. Had a few problems with British airways this time, cancelling a flight and losing a case, but again agent came up trumps and helped as much as he could. Well done… Read Full Review

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