Dial A Flight Reviews - www.dialaflight.com

Click here if this is your business
★★★★★
4.8 / 5
95% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Dial A Flight - www.dialaflight.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Great Travel Agents!”

Written on: 23/08/2014 by FrannieC (1 review written)

In the age of internet, cheap flights, search engines and such, it is so refreshing to be able to pick up the phone and talk immediately with a real person who is polite, efficient, friendly and helpful and resolve your query or purchase right there and then. I think Dial-A-Flight has hit the nail on the head by providing the old fashioned personalised service combined with the efficiency and speed of today's technology which we all know and love. The result is a winner. Am very happy with my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“dialaflight provide great customer service and good prices”

Written on: 23/08/2014 by xoForbes26 (1 review written)

I received excellent sales advice and support from my rep. The whole process of booking my holiday to Thailand was swift, I got the exact package I was after and the price was good (I would only have saved maybe £20 by booking all the flights and hotels myself from the internet). Dialflights iPhone app worked incredibly well and provided loads of useful info. I'd recommend booking through dialaflight - I'll certainly use them again in future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“BEST HOLIDAY EVER!”

Written on: 22/08/2014 by Rose308 (1 review written)

We were given great options deals by dial-flight staff members. They ctered for our needs and supported and helped until we flew off… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good Job”

Written on: 22/08/2014 by Asanail (1 review written)

Dial A Flight was very efficient in booking my flight and I did not feel stressed or pressurized at any time. When the airline cancelled my return flight they were very capable and just got on with finding me the best alternative flight. The staff I communicated with had excellent customer service skills and the whole experience makes me feel as if my next booking with them will be hassle free. Thanks guys… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast, Friendly and Efficient!”

Written on: 22/08/2014

We have used Dial A Flight for our bookings over 10 years and have always received a fast, friendly and efficient service. We have established a great relationship with the advisors, who are always able to answer any questions or point us in the right direction. They are able to make informed suggestions and offer alternatives that we may not have thought of. The email we receive just before we depart always makes us feel that they take pride and an interest in our booking. A great service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent customer service”

Written on: 22/08/2014 by Maurice55 (1 review written)

DialAFlight was recommended by a friend and the service I received from my travel advisor and his colleagues was excellent. I bombarded him with questions regarding flight arrangements, seating, meals and car hire, constantly wanting to alter arrangements. He implemented changes quickly and effectively. He was also reassuring and knowledgeable when questioned about ESTAs, US customs and the like. All in all a great experience for my first foray into planning a holiday for my young children and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent customer service and great value for money”

Written on: 20/08/2014

I contacted Dial A Flight to enquire for return flights from UK to Boston. The staff were very helpful finding me the best flights and best prices. Every aspect of the booking ran smoothly and was excellent. I would definitely use Dial A Flight in the future and also recommend them to friends, colleagues and family. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service as Always”

Written on: 20/08/2014 by Loubylou1970 (2 reviews written)

We have used Dialaflight several times now for trips to the USA and they have never let us down - and they certainly didn't this time. Thanks to Penny our trip went seamlessly, she helped us to create a holiday which gave us plenty of fantastic family memories and quality time :-) We would certainly use again and recommend to anyone who has doubt's about booking their trips in individual part's instead of through a big agent like Thompson or First choice etc. Saves, money and time, their… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Top rate service”

Written on: 20/08/2014

We needed help to book a short notice trip to Chicago. We saw Dial A Flight on the internet &,having found they were competitively priced,gave them a call. The lady to whom we spoke initially &,subsequently,her colleagues could not have been more helpful & polite. We will certainly use Dial A Flight again should needs arise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Nothing's too much trouble”

Written on: 20/08/2014 by 373Vance (1 review written)

My travel agent was efficient, polite, did what I asked of her and went above and beyond!!! Great prices too Well done Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Los Angeles and Vegas”

Written on: 19/08/2014

Our flights and accommodation were excellent and even our seats were prebooked.We were contacted just before we left to make sure that we were happy about everything. We had never been to Vegas before and we were booked in to the Encore Wynns Hotel which was amazing. Everything about the holiday was amazing. I can't fault the attention to detail… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Efficient and effective service”

Written on: 19/08/2014 by Lindsayb222 (1 review written)

The service was very efficient and reassuring. Having a named contact personalised the service and he identified the best flights in terms of balance between cost and convenience very quickly and got back to me immediately. The follow up service was excelleng as well and I would fully recommend Dial a Flight… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very competative prices and always happy to talk”

Written on: 18/08/2014 by AracelyMcKinley (1 review written)

From start to finish Dial-a-flight were an absolute pleasure to communicate with. Of course, it all started with their very competative prices which was why we're talking to them in the first place. I have now discovered that these guys follow up with a very helpful customer service which is a lot to offer from a website company these days. What also impressed us was that we called a couple of weeks later to ask if they could book a hotel room for our family that was close to the Bangkok… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I have been using Dial a flight for bookings for...”

Written on: 18/08/2014 by Ckhalfa (1 review written)

I have been using Dial a flight for bookings for several years now. I have never been disappointed. They have helped me with several very difficult bookings. The staff have always been very patient and helpful. I will continue to use Dial a Flight and can highly recommend them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Trip to Vegas and New York”

Written on: 16/08/2014 by MichelleB1234 (1 review written)

Dial a flight was recommended to us by a friend from the first phone call the service was excellent. The person I dealt with knew who I was and all the details of my booking just from my name, I never felt just like a number. The smart phone app was particularly useful. It was great being able to look at all my holiday details whenever I wanted. We went on a 10 day trip to Vegas and New York my travel specialist booked the flights and recommended and booked the hotels which where superb. We gad… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Delightful Dial A Flight.”

Written on: 16/08/2014 by Great12345 (1 review written)

Have used this company on more than one occasion due to the great customer service and this time customer service representative even tried to get us cheaper flights and phoned to ask us about this. Nothing was too much trouble. Easy and straight forward correspondence. Would definitely recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“An excellent and professional service.”

Written on: 14/08/2014 by Emmalee288 (1 review written)

The service was outstanding from the speed of the initial response, their ability to pull up my information from past trips, their willingness to hunt down suitable alternatives to the flight we wanted (our original planned route was fully booked), the very fast delivery of the booking confirmations, and the excellent follow up to check that all was OK prior to our departure. A very friendly, personal and efficient service. We will be using their services for future bookings. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Customer Service and value for money”

Written on: 13/08/2014 by clare.breen.37 (1 review written)

There was no reason to worry about using this internet site to book our once in a life time trip. Our initial contact point was maintained throughout, with prompt replies to our queries. We explained what we wanted for our family trip to Auz - a decent stop over/hotel/ transfers and seating together on the plane(s) - all were sorted without any hassle. Even our visas for Auz were sorted. Thank you Dial a flight for your reassurances after the issues with Malaysia Airlines - everything worked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Such a great service! I was very pleased indeed.”

Written on: 13/08/2014 by Colourful (1 review written)

My daughter is 15 and I was sending her to visit a friend in the States. It was her first time away from home and I am not used to travelling, so I was nervous about booking online and sending her, the papers... I called Dial A Flight and booked through them. It was a relief talking to someone who understood me and who cared. I talked to them several times as I was unsure of the papers she needed and each time they put my mind at rest and were very friendly. I would recommend them to anyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service ”

Written on: 12/08/2014 by Bernardv453 (1 review written)

We booked our current holiday to Florida through Dial a Flight who were able to achieve a very far and reasonable price for our holiday. The team were very patient and extremely helpful and thorough Every aspect of our flight was and booking was handled with care. Our telephone calls also were dealt with consideration Thanks again Dial a Flight… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview