Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.8 / 5
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★★★★★

“Excellent service”

Written on: 09/06/2015 by Jones292 (1 review written)

Our Agent at Dial a Flight did a fabulous job in sorting out our itinerary to California. We had to change the date of the whole holiday due to a family member's work commitments and this was done without any problem. We used our own and the TA's recommendations on certain hotels and all were excellent. We had upgraded our Virgin flights to premium on the return journey and our Agent made sure we got the seats we wanted. All in all, we had a fabulous holiday with thanks to our Agent for… Read Full Review

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★★★★★

“Excellent Service”

Written on: 08/06/2015 by LeahRich (1 review written)

Just back from a holiday in Las Vegas and used Dial a flight to book my flights. The service was quick and efficient, they found me a great deal - better then the ones I had found myself in the internet. It's great to find a company that takes customer service seriously. My agent  was really friendly and helpful and happy to reassure me and answer my queries. And, no long hold times!! I will be using the service again. Thanks for your help!… Read Full Review

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★★★★★

“Excellent service ”

Written on: 08/06/2015 by seedenzil1 (1 review written)

Dialaflight, West Malling/Maidstone - I planned a holiday for 11 of my family to Orlando, Florida with two of my party needing special assistance. At times it was very stressful as I had people dropping out and then wanting to come but with the wonderful customer service I received they took it all in their stride and sorted out all the arrangements for us. We stay in Holiday Inn Grand Vacations, Orange Lake Resort and it was an amazing base. We had 3 studio apartments and managed to get us a… Read Full Review

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★★★★★

“Excellent service, can't be faulted”

Written on: 08/06/2015 by downbythejetty (1 review written)

I needed to visit Iceland at short notice to attend a family funeral. Trying to arrange flights and a hotel so that I could arrive on the day in time for the funeral was a nightmare. I found Dialaflight on the web; I hadn't heard of them before. I called and talked to a guy who sorted me out very quickly, booked flights and a hotel. Couldn't have been more helpful. I especially liked that I was given his name and colleague's name and their phone numbers in case of a query. They have a useful… Read Full Review

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★★★★★

“Holiday to Florida”

Written on: 08/06/2015 by DaphnePhilllips (1 review written)

One call which was picked up in seconds, and our flights, hotel accommodation and car hire were booked. Even better, a call several weeks later changed our flights from two stops to Orlando, being the cheapest, to a direct flight on BA, at only an extra $47 per person. We have used this company several times over the years for holidays to the US and have always been very satisfied with the service and customer care… Read Full Review

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★★★★★

“Will use again.”

Written on: 08/06/2015 by Yadira1986 (1 review written)

Have booked flights through Dialaflight several times and will use again. I have family in Dominica, which involves at least 2 flights, and the Dialaflight agent has been very helpful in the past with alternatives, best connections, hotels and generally the best deals. My sister has also used them and was also impressed. Friendly and helpful, and always answered calls and emails promptly… Read Full Review

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★★★★★

“Efficient and helpful ”

Written on: 07/06/2015 by Shairoz (1 review written)

I had to go suddenly to Toronto and used Dial a Flight. I was impressed with their efficiency and their competitive rates they were very helpful and met every requirement at short notice. Thank you for a great service!… Read Full Review

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★★★★★

“Wonderful Service”

Written on: 04/06/2015 by Beckie21 (2 reviews written)

Dial a Flight were wonderful in making the travel and hotel arrangements for my wedding in St Lucia. My agent was very helpful and put my mind at rest when various questions arose. I will definitely look at using Dial a Flight again… Read Full Review

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★★★★★

“Trip to Dubai”

Written on: 04/06/2015 by HelenDawkins (1 review written)

I was really pleased with the service I received on my flight booking. I received the booking details in advance and it was clear to read. Everything was done for me with regard to the seat allocation and meal bookings for my children. It gave me one less thing to think about on my holiday… Read Full Review

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★★★★★

“Dialaflight is Brilliant”

Written on: 03/06/2015 by harleyjack (1 review written)

I was recommended to Dialaflight by a good friend and he was dead right about this Company.When I called I was put through to an agent who was friendly and efficient. He sorted our flights to Pheonix, Arizona quickly and even got me 3 days car hire free! the agent called me and emailed me to make sure everything was OK and made sure I had my visa waivers. All in all very satisfied with Dialaflight's efficiency and friendliness!… Read Full Review

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Baker44's Response to harleyjack's Review

Written on: 05/06/2015

In addition to this, the agent called me the day after our return to see if all went well. Great aftersales.

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★★★★★

“Best honeymoon ever!!! Thanks ”

Written on: 03/06/2015 by clairere (1 review written)

Just got back from the best honeymoon ever. They provided the best service I have ever experienced with booking a holiday. From start to finish everything was perfect. I would most certainly use dialaflight again & I;m looking forward to booking two holidays for next year already. Even a phone call a few days to wish us well on our honeymoon was much appreciated. Keep up the good Marco....very impressed. Thanks for making a hard job stress free. … Read Full Review

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★★★★★

“First class service from a dedicated team”

Written on: 03/06/2015 by DurhamIrene (1 review written)

I was recommended to use Dial a Flight by friends who have used them for many years - and they are very frequent flyers. From the outset, I was given excellent advice about booking my flight to Vancouver, travelling from North East England and with my son who was travelling from London. The agent saved me almost £300 by recommending I fly from Newcastle, meeting up with my son at Heathrow. I had intended to travel by train to London but the flights from Newcastle and then Heathrow worked out… Read Full Review

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★★★★★

“Helpful and friendly staff”

Written on: 02/06/2015 by JoannaFlies (1 review written)

Everyone I spoke to at Dial A Flight was helpful. They answered phones promptly and got back to me with information when I requested it. They helped me to find the best deals possible, as well as giving me guidance on things to see and do at my destinations. Highly recommended… Read Full Review

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★★★★★

“Booking with Confidence”

Written on: 01/06/2015 by iristhomas (1 review written)

11 years ago I was widowed and had never flown alone anywhere in my life. I desperately wanted to visit an old friend in Australia but I was really scared of attempting the trip. Luckily I saw an advert for Dial a flight and was fortunate enough to speak toa guy. I explained my circumstances and that I would like to fly from Manchester, he assured me that I could leave all the arrangements to him. Not only did he get me well timed flights at very competitive prices, he arranged a three day… Read Full Review

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★★★★★

“Flight no problem”

Written on: 31/05/2015 by Tarryrat (0 reviews written)

One call flights organised just say when and where you want to go. If you want to go through Europe or London. No stress answer within minutes. Follow up calls about 14 days before you fly asking any problems and enjoy your holiday. This time had a problem with my printer no bother stickers were sent to my home address next post excellent service… Read Full Review

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★★★★★

“the very best”

Written on: 29/05/2015 by Kaiyae453 (1 review written)

the service we have received over the years is second to none I recommend dialaflight to all my friends and family… Read Full Review

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★★★★★

“great service”

Written on: 27/05/2015 by number9 (1 review written)

we have recently returned from Bhari Italy and would like to mention the good service that we had from them, they helped us transfer to another hotel very efficiently when we arrived find the hotel which we had booked into was in the middle of building works to the swimming pool and gardens not what we expected after a tiring journey-the transfer was sorted and they carried on sorting things out keeeping us updated with little disruption to the rest of our stay-well done-have already… Read Full Review

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★★★★★

“Great service, can't fault it”

Written on: 27/05/2015

The agent was so helpful from the word go. He explained everything really clearly and made sure I understood what I was buying. He also contacted me prior to going to check that all was ok. I was in great hands, thank you!… Read Full Review

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★★★★★

“Great servioce, good price!”

Written on: 26/05/2015 by pwit (1 review written)

First time I have used Dial A Flight, and very impressed. Excellent communications, both written and verbal, and felt they proactively kept in touch throughout the extended timescale from booking to actual flights. Will definitely use again… Read Full Review

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★★★★★

“Flight to Chicago May 2015”

Written on: 23/05/2015 by Paulgrantham (1 review written)

I have been really inpressed with the service I received especially from their agent . Helpful supportive calm and a good listener he saved me £200 against another quote. He also helped in my hotel and ESTA waiver. I will always contact them first in future… Read Full Review

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