Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
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★★★★★

“Fantastic Customer Service Experience!”

Written on: 17/05/2014 by 176Barrett (1 review written)

The care and attention to detail on my booking was best in class! Great price, exceeded my expectations and the genuine customer service care to my booking was so good I will definitely be booking my next holiday with them. Very highly recommended… Read Full Review

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★★★★★

“second to none”

Written on: 13/05/2014 by SarahBroussard1992 (1 review written)

first time i used dial a flight great service great price to thailand and a courtesy call the night before traveling to make sure every thing was in order, what more do you want.They also called me abraod in thailand when i wanted to change the flight dont know of any companies that gives this service anyway booking again shortly to go thailand again, wont bother with any other company its dial a flight for me… Read Full Review

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★★★★★

“Trip to Maseru”

Written on: 12/05/2014

The phone was answered quickly on every occasion, salesman was knowledgeable, helpful, efficient, courteous. Emphasised we were not choosing the cheapest package of flights. His advice about choice of seats, time lapse between flights etc. was helpful and worked well. Subsequent slightly anxious phone calls from us re transfers, luggage weight, etc. were responded to quickly with the same courtesy and efficiency. Chose this firm on recommendation and because price quoted cheaper than others… Read Full Review

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★★★★★

“Ecerllent service from Dial A Flight”

Written on: 11/05/2014 by Gibbonsrt1992 (1 review written)

For a forthcoming trip to South Africa,my wife and I decided to contact Dial A Flight,to see,if they could help with the Flights. As my wife is disabled,we needed wheel chair support all the way through to our destination. The chap at the other end of the phone was very helpful.Not only did he organize the Flights,but he also made sure help and Wheelchairs were available on our arrival.This was exceptional service,which made a long journey a lot less worrying. Top marks go out to Dial A… Read Full Review

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★★★★★

“Simply The Best ”

Written on: 09/05/2014 by 1993Lyons (1 review written)

Phone is always answered within seconds. Extremely helpful and attention to detail . Should they need to ring you back rest assured that they will ring you when they say they will. Have used their services about 4 times now, already getting ready to call again. Call The Proffesionals. Sorted out our Australia visa's and flights without a hitch… Read Full Review

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★★★★★

“Fantastic service from Micky”

Written on: 08/05/2014 by Tori16 (2 reviews written)

For my last few trips to New York I have contacted Micky at Dial A Flight as he was recommended to me by a friend. He has always been friendly, efficient and professional and has taken the hassle out of every trip. I would highly recommend him. From the start, he found the best price for me and kept me updated right up until the day before the flight, reminding me to get my ESTA sorted, telling me about the app, reminding me to check in online 24 hours before...he was fantastic. I will always… Read Full Review

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★★★★★

“superb service”

Written on: 07/05/2014 by Shields330 (1 review written)

How fantastic to get through to a person, rather than an automated service, even at the weekend! Our daughter was travelling alone and a nervous flyer. Every effort was made to make her journey as stress free and easy as possible. From follow up calls to e-mails. To say it put our minds at rest is an understatement. to top it all the trip was a great success from start to finish. Thank you so much, … Read Full Review

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★★★★★

“FIRST CLASS SERVICE”

Written on: 06/05/2014 by GILLWALSH (1 review written)

Exceptional service, nothing too much trouble. Had to change the travel plans a couple of times, due to circumstances. However, the travel associate from dial a flight, was always cheerful, and nothing was too much trouble. He always ended the call with "if you need anything, do not hesitate to call me back. He always returned my calls, and never failed to deliver. Would not hesitate to use again, and to recommend to friends and family. THANKYOU DIAL A FLIGHT… Read Full Review

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★★★★☆

“Sandals Grand St Lucia - Booked via Dial a Flight”

Written on: 04/05/2014 by nelly0 (1 review written)

We have used Dial a Flight for the last eight or nine years and have NEVER had any issues with our holiday's and we can be VERY specific regarding some of our requirements. The staff have always delivered and in some cases exceeded our expectations. Give them some holiday parameters and they will come up with a suitable holiday. Our latest holiday we booked using an agent and as on previous occasions he facilitated the whole package, without a glitch. If you are looking for a company to… Read Full Review

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★★★★★

“Superb Level of Service!”

Written on: 04/05/2014 by TiannaHodges (1 review written)

It's the first time I've used Dialaflight for flight/car booking and was recommended to use them by a friend - I was not disappointed. The service I received was first class from start to finish and nothing was to much trouble for them. I spoke to various advisors and everyone was so helpful and friendly. In this day-and-age customer service is essential and they've got it just right. I love the fact that the phone is answered in 3 seconds - that's brilliant!! I would highly recommend them to… Read Full Review

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★★★★★

“Always excellent service”

Written on: 30/04/2014

Having used Dial a flight in the past,I was more than happy to use their services again recently. I was having trouble booking flights to both Tenerife and Barcelona from Birmingham,and Sally suggested trying from Gatwick or Heathrow as alternatives. This proved excellent advice, and we saved a considerable amount of money by using these alternatives. The follow up reminders were also very useful !… Read Full Review

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★★★★★

“Dialaflight = Excellence”

Written on: 29/04/2014 by KeithThompson (1 review written)

My brother has used dialaflight to organise his trips each year to Australia. He is the sort of person who does lots of research into these things, so I trusted his recommendation. I am so glad I did. Right from the first phone call to the advisor she made the whole process easy and answered all my questions. We wanted to stop over to Aus at Singapore going and on return to break up the journey, but had no idea how best to arrange this or decide where to stay or which airline to use. She took… Read Full Review

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★★★★★

“Dial a Flight inspire confidence, efficiency & keen...”

Written on: 29/04/2014 by cgRowe487 (1 review written)

The advisor was a knowledgeable listener who provided thoughtful solutions. Third time dealing with Dial a Flight. I always do the shopping round first but they come up trumps each time and provide the clearest instructions and travel advice which is necessary when you are flying halfway round the world… Read Full Review

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★★★★★

“Great advice and fantastic customer service! ”

Written on: 29/04/2014 by Karengzc (1 review written)

We recently did a fly drive tour of California, and although I had an idea of my itinery, I needed advice with exactly where to stay. The advisor at Dialaflight discussed my requirements and made some recommendations. For example I would have stayed on the wrong side of LA considering the places I had in mind to visit! All the hotels he chose were exactly what we hoped for, in perfect locations, and the holiday went without a hitch. Dialaflight will do as much or as little as you want, I… Read Full Review

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★★★★★

“Top Quality Service”

Written on: 26/04/2014 by Alison71 (1 review written)

My recent trip to visit family in Australia was made so much easier and helped to manage my stress levels enormously due to the care and diligence of the trip advisor at dial a flight. As a novice traveller he explored flights from 3 airports and stop over destinations, times and airlines to find the package that was perfect for my family. We went on the Emirates A380 for all legs of the journey which added to our comfort greatly. Dail a flight even organised our Visas and checked at key… Read Full Review

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★★★★☆

“Billy is always efficient and helpful.”

Written on: 26/04/2014 by AbrahamRandall1968 (1 review written)

The only element I do not like about DialAFlight is the fact that they are pricier thn their competitors, other than that everything else is always satisfactory… Read Full Review

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★★★★★

“Fantastic holiday super service by dialaflight again.”

Written on: 26/04/2014

Just returned from Florida, had a fantastic holiday the flights, hotel and transfer booked through Dial a flight was excellent. Would recommend them to family and friends.. This is the second time we have booked with Dial a Flight and we would definitely book with them again. The staff member who booked our holiday was very good in suggesting different hotels and best location to be in… Read Full Review

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★★★★★

“You've tried the rest, Now try THE BEST !”

Written on: 26/04/2014 by HaleyCochrane (1 review written)

Having tried to book tickets for my family to travel to Florida during the Easter holidays with no success , I stumbled on Dial A Flight. I cannot recommend them more highly. The representative who answered my call was extremely helpful and really went the extra mile to ensure that dates and flight times fitted our requirements. The family were really happy with all the arrangements and had a wonderful holiday . I have no reservations on recommending them to all my friends and they will… Read Full Review

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★★★★★

“Great service”

Written on: 23/04/2014 by JulieRoyall (2 reviews written)

Trip to Florida, flew to Miami then hired car, hotel in Miami for 3 nights, then drove to Orlando, stayed there 13 nights, car back to Orlando airport, flew home via Dallas, much cheaper this way, saw lots more and had trip of life time, all made so easy thanks to dial a flight. Lucas was so helpful, I rang a good few times to change things, he always helped, nothing was too much trouble and was always available to help. Great price, great flights, car and hotel. Would defo use them and ask for… Read Full Review

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Sheila122's Response to JulieRoyall's Review

Written on: 27/04/2014

Dial a flight has been most helpful with our late booking for our holiday to Colorado he got us the best possible deal and made sure we had every thing we wanted. He has also sorted out three other holidays for us one to Texas, another to Florida with a full package and also one to come to Australia also with a full package and at a very reasonable price for 6 people, he managed to save us a lot of money by telling us to fly another way. I would highly recommend Dial a Flight to anyone else who wishes to go any where in the world. Try them first you never know they might by able to help you get a good deal as well.

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★★★★★

“number one company to use”

Written on: 23/04/2014 by 18O'Leary (1 review written)

Well I travel alot and have used many companies to organise. Sometimes I book myself through google search. My time and money are precious. I no longer waste time and certainly save money. I never book flights with any other company now. Just one phone call and by the way always answered in seconds and you talk to a real person. Not someone who is just interested in the sale but someone who is knowledgeable and just may offer you an alternative to something you may not have considered. I had a… Read Full Review

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