Dial A Flight Reviews - www.dialaflight.com

Click here if this is your business
★★★★★
4.8 / 5
646
95.4% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Dial A Flight - www.dialaflight.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Happy Christmas in New York”

Written on: 08/01/2015

We've just returned from a fantastic Christmas in New York which we booked via Dial A Flight. Our Travel Manager Curtis has been fantastic from start to finish, finding us a great deal on flights and accommodation. He responded professionally and quickly to our requests and we were over the moon with the arrangements he made. Our flights times suited us perfectly and our hotel was in a great location with excellent facilities - we were even upgraded to e better room on arrival. We are now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good service from just one call.”

Written on: 07/01/2015 by john.tiley.9 (1 review written)

Used Dial a Flight for the first time to book our Christmas flights to Los Angeles and arrange car hire. All went smoothly and the price was reasonable. Great service and will use this company again. Reminder e-mails and prompts nearer flight time were helpful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“fantastic service”

Written on: 06/01/2015 by lutondave (1 review written)

i have not used dial a flight for 4 years due to not being able to take a holiday for this time. I was happy to find that they are as good now as they always were. From my first call they called me straight back and within 10 minutes i had a flight booked at a fantastic price and on the dates i wanted. As i was flying the next week i was amazed.Everything was explained fully and clearly and the team member ensured i got all info i needed and that i was getting exactly what i wanted. The follow… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“very good and helpful”

Written on: 04/01/2015

i will be booking with dial a flight again very soon. had a little problem when i gave him the wrong flight number to book my flight but he sorted it out in minutes… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“prompt efficient srevice”

Written on: 03/01/2015 by Pembodog (1 review written)

It was a pleasure to have everything done for flight to Cyprus. Quick and straightforward booking arrangements at a good price. Everything seemed too good to be true that I phoned in to check and was assured that I had got correct details. Near the time when we needed to make check-in we got a tmely reminder and another just before we departed reminding us to check details on our tickets to avoid problems at airport. All this seemed very personal and we will use Dial A Flight again. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Travel Advice from Dial A Flight”

Written on: 03/01/2015 by SydneeMcCabe54 (1 review written)

My wife and I have visited South Africa on eight occasions and we've been to Seattle and the North West coast of America umpteen times. On every occasion we have booked our flights with the help of Dial A Flight. They have always found the cheapest flights for us either via Bristol, London, Amsterdam, Paris, Frankfurt or Iceland. On some occasions they have arranged road tours and accommodation and recommended places to visit. We have never been anything other than entirely happy with the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Professional service”

Written on: 30/12/2014 by Lmbert (1 review written)

Honest and professional service, highly recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Stop trying to book trips yourself”

Written on: 22/12/2014

You can't fault the service that Dialaflight provide. So tempting nowadays to try and do it all yourself online and avoid talking to people. But don't bother. Phone pretty much any of the reps at Dialaflight and it's like having a mate who's a travel agent book your holiday for you. Give them a bit of a precis about what it is your looking and they come up with various options and recommendations. Take a bit of time to think about the info they send you, give them another ring to talk things… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service for a First Time User”

Written on: 19/12/2014 by Shyla415 (1 review written)

The service provided by Dial-A-Flight was faultless. I had seen them advertise in the Sunday newspapers for years and always felt a bit put off to use them; seemed a bit gimmicky. This was the first occasion, as in the past I have booked my own personal travel. Will definitely use again. The person I dealt with was very helpful, friendly and efficient. So well done all......I can see why your company is so highly rated. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kathleen300H's Comment

Written on: 02/01/2015

I agree with these comments. We had excellent customer care from the staff. We got an excellent deal for flights and car hire in Florida. We received several courtesy calls and emails to check that we were happy with everything we will definitely use Dial a Flight again

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Personal Service - How Refreshing!”

Written on: 17/12/2014 by 61Parrish (1 review written)

Utility companies, banks and airlines - Why can't you give such a service?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Reactive, professional service”

Written on: 17/12/2014 by LondynHurst (1 review written)

Just used Vincent at DialaFlight for the first time, though as a family we have used the company before. He was great, responding to all my needs telephonically and swiftly, making good suggestions and ensuring that transit times were ideal and stress-free. One tip, though, think about whether you need hold baggage when you speak to them - the default for short trips seems to be cabin baggage only, resulting on this occasion in an extra payment required at the airport… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Provided a fantastic deal and great service”

Written on: 12/12/2014 by hypercat (3 reviews written)

First time we've used them but won't be the last. We were looking for a package to Barbados. Their advisor was terrific - he really took on board what we wanted (self catering, location, type of facilities etc.) then came back with a pretty amazing deal for Port St. Charles. We'd not even considered it as being in our price range.Flights and accommodation were sorted effortlessly and I really felt as if the advisor was a personal friend by the end of the process. Everything went incredibly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Amazing service”

Written on: 10/12/2014 by Girlhappy (1 review written)

I have used dial a flight twice know and they have been an amazing company to deal with. They answer the phone extremly quick never left hanging on.The lady whom I dealt with the second time was just fabulous I told her exactly what flights I wanted and didn't try and push anything else on me. Even down to reserving a window seat for me, nothing was any trouble. When asked about my seat she advised me to call back at the beginning of November but out of the blue I received an email to say that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Templer1's Response to Girlhappy's Review

Written on: 15/12/2014

I recently went back to Dial a flight who I hadn't used for several years and I don't know why! Anyway I was lucky enough to remember I had dealt with Rupert in the past and all these years later he is still very efficient and helpful.
I needed to change my flight back from the USA by a week and he was on it quickly and sorted it.
I recommend this company highly.
Mrs Jenny Scott
London

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Best customised flight/car/hotels provider available”

Written on: 07/12/2014 by JasonDitton (1 review written)

Been getting best deals ever from Damian at Dialaflight for well over a decade now. Just returned from Florida trip (awkward from Glasgow) that he arranged after he had found a total price package less than half the cost I was able to discover from days of personal searching on the net. As always with him, everything perfect… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Trip Down Under via Singapore”

Written on: 04/12/2014 by dfRalston137 (1 review written)

Having had no previous experience of booking long hail flights, I was recommended to Dial A Flight by a family member who had used them before. I couldn't have been more delighted with the service I received. The adviser I dealt with was excellent, demonstrating a thorough knowledge of the airlines and options for stop overs. Nothing was too much trouble for them often exceeding my expectations, keeping me informed and up to date at all times and even processing our visa requirements for entry… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“The 'Flight Price' Jungle”

Written on: 03/12/2014 by BWF25 (8 reviews written)

The 'Flight Price' jungle We all know that in terms of 'getting there' our World is shrinking. Airline companies, both full service and budget, are increasing in number, as are the passengers. So, having decided a destination, how do we go about choosing who is to fly us there? In today's exponentially growing use of the Internet to source information and compare prices about airlines, we are faced with a virtual plethora of invitations from the airlines own websites plus the hoard of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Bit wary at first, but have to admit the best thing we...”

Written on: 02/12/2014 by Masonp69 (1 review written)

Bit wary at first, but have to admit the best thing we have ever done!!! The help we received from the adviser and everyone else was overwhelming. From start to finish, emails reminding us of things to do right up till the date we flew. As for everything else, it went so smooth!! Holiday was enjoyed by all 10 of us!! Certainly be using DialaFlight again the future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service was provided.”

Written on: 02/12/2014 by BrianJillTaylor (1 review written)

Dialaflight provided excellent and caring service for our holiday to K.L. and Australia. Our seats were booked on all flights for us, all we had to do was turn up and fly. Thank you so much it helped the travelling go smoothly. Will certainly travel with them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“WELL DONE DIALAFLIGHT!”

Written on: 28/11/2014 by BizzieBobDaisy (1 review written)

A FRIEND RECOMMENDED DIALAFLIGHT. I AM SO GRATEFUL THEY DID AS FROM THE MOMENT I SPOKE TO THE SALES PERSON I KNEW I WAS IN GOOD HANDS. THE SALES PERSON LISTENED AND UNDERSTOOD WHAT I REQUIRED FOR MY TRAVEL AND WAS SO EFFICIENT THAT MY TICKET WAS ORGANISED LITERALLY WITHIN MINUTES. ALL EFFORTS WERE MADE AND ACHIEVED WITH ABSOLUTE PROFESSIONALISM AMD THE ADDED PERSONAL TOUCH… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good service and good prices”

Written on: 21/11/2014 by iwBlake422 (1 review written)

Very professional and friendly service. Got a good deal and UN unexpected courtesy call from the adviser before the flight to check all was well and to call if there was anything else they could help with. My sister also uses DialAFlight and she travels a lot more that me. Siobhan, Bristol… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview