Dial A Flight Reviews - www.dialaflight.com

Click here if this is your business
★★★★★
4.8 / 5
651
95% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Dial A Flight - www.dialaflight.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Dial a Flight, a new name for excellent service”

Written on: 08/11/2013 by AndyHallam (2 reviews written)

We have just come back from Orlando. The flights were booked through Dial a Flight . Their service was excellent! They booked us with Delta Airways who were also fantastic. Our seats were prebooked at no extra charge. Every thing went smoothly not one hiccup on any flight. Dial a Flight emailed me a couple of days before we travelled to remind me to check in on line and told me how to. They also emailed separately to see if we needed any more help, then the girl who did the bookings phoned me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“exerlent service and very helpfull at all times”

Written on: 08/11/2013

ive used Dial a Flight twice now and they have been very helpfull on both ocasions, especialy the last time when i was taken ill and my insurance would not pay out as i booked the holiday after i had seen a doctor (good old insurance companys eh!)any way dial a flight helped me and gave me a chance on 2 ocasions to change the flightwitch we did, it was realy appreciated a big thank you guys… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service”

Written on: 08/11/2013 by MikeFreedman (1 review written)

Dialaflight were recommended to us and we were not disappointed. Our contacts by phone and email were handled in a friendly and efficient way. They researched several options for our trip and the paperwork for our choice arrived quickly and in good order. We especially appreciated the "bon voyage" message we received the day before our departure. We shall certainly use Dailaflight again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service”

Written on: 08/11/2013 by Afanydd (1 review written)

Dial a Flight offer five second phone response which they live up to even when something goes awry overseas. My friend and I were given inferior rooms to the ones we were expecting when we flew to Madeira. I called the office (the person dealt with the problem on that ocasssion) the phone was answered in five seconds despite being overseas. I outlined the problem and he promised to call me back in ten minutes. He called me as the woman from reception was informing us that two rooms had become… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service and Expertise makes Dial A Flight a success”

Written on: 07/11/2013 by MissGranadaWelling (1 review written)

We travel abroad about six or seven times a year and now only use Dial A Flight to organise our trips. Their expertise and level of service, particularly in responding to phone calls and emails is excellent. Would thoroughly recommend them. Some of our trips are complex, involving many stopovers, tours and visits to places off the beaten track. Dial a Flight staff are always helpful and happy to accommodate the many changes that we often decide to make… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service from Sonny”

Written on: 06/11/2013

We booked two trips to Goa and St Lucia, brilliant service from Sonny Tanna and team. Friendly, honest and always happy to take calls. They worted out flights, hotels and transfers. Dealth with all the details and provided info on emails and the app (which is great). We would def use again, really happy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“VEGAS HOLIDAY OCT 13”

Written on: 06/11/2013 by KeithandSueSmith (1 review written)

This is the 3rd time we have used Dialaflight to arrange our trips to Las Vegas and every time we have tried a different hotel/airline. Thanks to the super efficiency of Gavin at Dialaflight our holidays have gone smoothly, without a glitch. He always has comments on the availability of hotels on the Strip and offers the best deals on flight/hotels, with car hire as well. We haven't always gone for the cheapest deal, but for the one that best suits our requirements. Gavin had all the answers to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Worldwide Flights”

Written on: 06/11/2013

We have used the services of Dial-a-flight for many years. Booked flights to New York 3 times and Africa also. The level of expertise and service have been very courteous, efficient and professional. This is best understood when there is a problem or mistake. We experienced the high level of customer service and efforts to resolve the issue when we dealt with one of the Managers, Ravi. We have felt in good hands and well looked after, as we are sure you will! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Secure professional service”

Written on: 05/11/2013 by BYRONHAYWARD (1 review written)

Many thanks to Harry from dial a flight for a fast and totally professional service. I was impressed by the accurate information regarding my booking as I was flying into and out of different airports in the USA. It saved me a great deal of time and effort in finding a reasonable price, which I was very happy with. I would recommend this service to anyone wishing to make a fast, reliable and competitive booking… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great to speak to someone who knew his job”

Written on: 05/11/2013 by JimCookstownNIreland (1 review written)

My daughter put us in touch with Dial-a-flight when we were thinking of visiting my son in Australia. I had already looked at some websites but there was such a range of flight options on offer I didnt know where to turn. Right from my first contact with RAVI I was really impressed with the way the company operated. Ravi gave me a great range of options to suit my needs, I wanted time to think about these, he put on no pressure and when I rung back he booked all I wanted. He had a good… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Professional service with a personal touch”

Written on: 05/11/2013 by gail23456 (1 review written)

First time with Dialaflight and would have no hesitation is using them again or recommending them. Booked flights for a surprise trip for our mother's 80th - straightforward, no hanging around on the phone and quick response to any queries we had. Thanks to Rupert for his help and courtesy call wishing us a lovely holiday. (which it was). Gail Scott… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Always delivers good service and no hidden extras!”

Written on: 05/11/2013

I have used dial a flight several times. On two occasions my trips were in countries I had never visited and I was able to talk to a representative who helped me to plan the trip. He was knowledgeable and I felt he was very understanding and took on board all the things I said I wanted to do. Both trips were fantastic. During my latest trip I had a slight problem in that I did not have all the documents I needed to pick up a hire car and in a panic emailed my representative who was reassuring… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Trip to Japan October 2013”

Written on: 05/11/2013 by JapanOct (1 review written)

We approached Dial A Flight after seeing a 2-week tour of Japan on their website. From the start they were extremely helpful and gave all the information we needed to put the trip together. Once we had finalised the details regarding the flights and the tour, they continued to communicate in a friendly and professional manner, which made the whole experience easy and pleasant. We would have no hesitation in using their services again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Holiday to Mauritius”

Written on: 05/11/2013 by Sunshinefun (1 review written)

Dial a Flight were excellent as was the advisor who took our booking and assisted us throughout. I would have no hesitation in recommending Dial A Flight. Try them and see. We will certainly use their services again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Easy to do business with”

Written on: 05/11/2013 by Cocobeaniesdad (1 review written)

I was impressed and delighted with the support and customer service I received for my flight arrangements to Houston Texas. I felt The customer service and attention to detail of my needs gave me the confidence in booking our flight. Well done to the agent and please continue to listen and understand your customer and their needs. Please maintain the standard and I will continue to use you and recommend you to my friends and family… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“I'll be back!”

Written on: 05/11/2013 by humphreypercy (1 review written)

Having got nowhere with Air Mauritius-the computer says no etc-I called DialAFlight and explained the problem. What problem? She made us flight reservations for the dates we wanted to Mauritius via Paris on....Air Mauritius. I thoroughly recommend DialaFlight and especially the person we spoke to: bright, personable and capable. What more could one want?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Wayne at Dialaflight is super efficient”

Written on: 05/11/2013 by wdrspens (2 reviews written)

If you are making a journey involving multiple flights I cannot recommend Wayne at Dialaflight more highly. He has always been professional, careful, helpful and patient and helped to make what could have been a stressful journey more pleasant… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A COMPLICATED JOURNEY MADE EASY!”

Written on: 05/11/2013 by Lynnpurves (1 review written)

There were 3 of us wanting a holiday in Tioman Island and then to go on to Singapore to visit my daughter with one passenger returning earlier than the other two. I had tried to book this independently but decided I needed help! DialAFlight sorted it all out for us with no fuss or problems! We flew with Emirates to Kuala Lumpur and a hotel was booked for 1 night and the following day we flew with Berjaya Air to Tioman. A week later we flew from Tioman to Singapore and then Singapore home!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“met with all usual expectations”

Written on: 03/11/2013 by engo (1 review written)

booked our flights with dial a flight every thing made so simple for us F lights and times excelant will certainly be booking with them again Passed their expertise on to all our friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Trip to New England”

Written on: 01/11/2013 by peterpumpkin (1 review written)

We always book our travel arrangements independently but after concerns over travel companies going "bust" we decided to book through an agent. I was unsure about dial a flight but I have to say from the first phone call they have been brilliant, taking care of everything and checking at every stage all was well. We did not at any time feel pressurised to make decisions and the speed of answering the phone was amazing, no long waits or listening to rubbish phone music. The sales… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview