Dial A Flight Reviews - www.dialaflight.com

Click here if this is your business
★★★★★
4.8 / 5
743
96.0% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Dial A Flight - www.dialaflight.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“Service so good I thought it was a hoax”

Written on: 06/01/2014

I needed to book a flight to New York at the end of November, but was due to travel in December, between Christmas and New Year. I phoned Dialaflight and within 10 minutes of the call was booked on a direct flight at an excellent price given the lateness of the booking. Anything else I found on line was much more expensive and involved long stops in Canada. The staff I dealt with were polite and seemed as keen as I was to get a good deal and a direct flight. I had to call a couple of times to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I have used Dialaflight for booking flights and...”

Written on: 05/01/2014 by JIHay (1 review written)

I have used Dialaflight for booking flights and accommodation in South-East Asia on numerous occasions, and found they got me the best deal flying out with Emirates (tho no cheaper than if I had booked direct, however they saved me the hassle as it was all done over the phone very courteously by a member of staff familiar with the region). They also found me a wonderful hotel with a far better rate (almost half price) than I ever could have got otherwise (or locally on arrival). On the last… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Thankyou once again,made Australia simple!”

Written on: 05/01/2014 by Travellingpat (1 review written)

Have used Dialaflight several times and always find they do what is asked. They are always prompt and are willing to do any extra organising ,they come up with competitive quotes - I like to do some research myself !! I like the reminders they send, always useful if you carry an iPad or iPhone .We travel quite a lot and deal with package tour operators/airlines and some of the other big travel companies but Dialaflight seem to come over as more personal and interested, being a mature customer I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“went as planned”

Written on: 05/01/2014

had a 3 week stay in Thailand over Xmas. 3 people all went to plan with no problems. Have used Dialaflight before and will do again. more flexibilty than online booking!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Barney dealt is number one”

Written on: 04/01/2014 by schnuki (1 review written)

My friends and I booked our flights to Bangkok with Barney it was a pleasure to deal with such a professional young man.He certainly goes to great lengths to be helpful.He phoned the day before our flight to make sure we had every thing in order for our flight such a pleasant change to get such good service.Will defenatelly deal with him in future.Thank you BARNEY and keep up the good work. Patricia Jarrold… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brendan & Dial A Flight got me home for xmas for CHEAP!!!”

Written on: 04/01/2014

I've been travelling back home to Toronto for the past 7 years, sometimes twice in a year which adds up and which is why I always dread booking flights back home to visit. This year was no exception as it was coming up to Christmas except I was super busy at work and it literally slipped my mind (as it does when one's literally trying to avoid things). Anyways, I looked online & nearly cried as flight to Toronto were going for a ridiculous amount like £800 to £1000+?!?!? Seriously?!?..to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best service ever”

Written on: 04/01/2014

Calls really are answered promptly! Great to be able to converse with a person. Instills confidence. Nothing too much trouble. Definitely use dial a flight again! My friend recommended them to me having used them herself! They maintained regular contact through email and telephone and when I was unable to checkin online they did it for me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Exceptional Personal Service”

Written on: 03/01/2014

I was very satisfied with all aspects of dealing with Dial A Flight. The experience was stress free throughout. Professional yet friendly personal touches made me feel valued as a customer. The staff member who dealt with my travel arrangements gave me confidence that should I encounter a problem he would be personally available to deal with my concerns. Just prior to my flight he telephoned me to wish me a pleasant flight and to offer assistance with on-line check in etc. I would definitely… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superstar Stacey of DialaFlight”

Written on: 03/01/2014 by mrstaps (1 review written)

I have had the pleasure of arranging and booking several flights with the advisor over the last few years. She is always happy, very knowledgeable, incredibly proffesional and always goes the extra mile to answer queries and sort things out...........faultless !! I will hopefully be dealing with her again in 2014, unless she is overwhelmed by new business due to this review. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best Service Ever”

Written on: 02/01/2014

I would like to tell everyone about the amazing service I received from DialAFlight. It started from the first call through to solving a problem while I was on holiday. Nothing was too much trouble for any of the staff and I was able to deal with just one person each time. Its the best service ever. I have already recommended them to lots of friends and family and I won't use any other company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A good Company run proficiently”

Written on: 02/01/2014 by Mistie17 (1 review written)

I have used Dial A Flight on several occasions and each and every time they are extremely prompt in answering the phone, no hanging about for ages and no 'option buttons and messages' to trawl through. You get straight through to a rep who is more than happy to go through your holiday requirements with you - I have found that they are very helpful and patient until the exact holiday you are searching for is found, they do all the booking efficiently and will keep in contact with you to iron-out… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“one month in Thailand”

Written on: 01/01/2014 by golfer16 (1 review written)

I booked my Emirates plane tickets ( via Dubai ) through dialaflight.com, well the phone was answered instantly by a human, rare these days, then the human checked availability and price almost effortlessly, and presented the information in perfect brain sized chunks.... the flight was booked without fuss, but with understanding, (and some humour) there and then. The company could not do too much for you, nothing seemed to bother them, even what seemed like stupid questions. I would recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Beaten LIAT Yeah!”

Written on: 01/01/2014 by wiltshiremj (1 review written)

Getting to Tortola is never easy,but on this occasion it was straight forward thanks to the help and efficiency of Dial a Flight team.Definitely use them again, as they seem to get LIAT connections right.Always polite and friendly, and phone back when they say they will… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Totally satisfying experience”

Written on: 01/01/2014 by Sueako (1 review written)

This is the second time we have used Dialaflight and both times we could not fault the attention we received. From the prompt answering of our call to the fast and efficient dealings with our requests, was everything we could have wished for. We would certainly not hesitate to recommend this company and to call again. There was nothing negative about our experience and the call we received prior to our departure to ascertain that everything was as we wished, was much appreciated… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick and efficient”

Written on: 30/12/2013 by stubbsie (1 review written)

How good is it not to have to wait a long time to be dealt with ? Absolutely top class service and efficiency in handling my requirements, and then in dealing with changes that needed to be made for an urgent return flight. Would thoroughly recommend DialaFlight to anyone looking to travel via air… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Excellent service”

Written on: 30/12/2013

Recently travelled to Cape Town for. A Christmas holiday, all arrangements where made by Dial a Flight, and I cannot fault them, after booking we made several amendments, all where dealt with efficiently and without fuss. We had a wonderful holiday and this was down in a large part to the hassle free arrangements. Whenever I had cause to call Dial a Flight the organiser was friendly helpful and I always felt I was dealing with an old friend. I would have no hesitation on recommending Dial a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“First Class Travel, First Class Service”

Written on: 24/12/2013 by Claire111087 (1 review written)

Thank you.  Freindly, Professional, First Class service - three months after we booked you called me up to wish me a fantastic holiday! Special touches like that make for an extra special service! Speak to you when I need to book the next one!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb, as ever.”

Written on: 23/12/2013 by Martin1767 (1 review written)

I can't praise this company highly enough, and this from someone who is not slow to voice displeasure with poor customer service. I always use them now, they remember me when I call, she remembers where I have traveled previously, she gets me bargains, she calls you back when she says she will (if not sooner), they answer the phone immediately - EVERY TIME - and there is no recorded gumph to go through. This is how business SHOULD be done over the phone. BT, Apple, Sky, British Gas, Lloyds… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic as always!”

Written on: 22/12/2013

Always a very proffesional service with a personal touch...experts at personal details… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great travel arrangements”

Written on: 20/12/2013

Just back from Australia & New Zealand. I made a call and the service given from that moment on was of the highest standard. Always their to answer any questions and every part of my travel arrangements were the best I could have hoped for. My time in Australia seeing relatives I had not seen for years was great. Although a bit expensive for eating out in both places I still enjoyed my holiday. I plan to travel to New Zealand next year and without doubt I know who I will phone to make my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview