Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
94.6% of users recommend this
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★★★★★

“Happy Bookings Again!”

Written on: 24/09/2013

Having used Dial A Flight on many occasions we are completely satisfied with the courteous manner in which we have been dealt and the consistent follow-up information ensuring trouble free holidays. We will certainly use them again and recommend them to our friends… Read Full Review

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★★★★★

“Las Vegas September 2013”

Written on: 24/09/2013 by tquinn (1 review written)

We have recently returned from a weeks stay in Las Vegas which was booked through DialAFlight after a friend had recommended them. We were really impressed with the hotel that they had suggested and they even went the extra mile by booking an 8th day for free when the hotel had a promotion on nearly 4 months later to prevent an early check out. The sales advisor always took his time to explain each element of the holiday and was very quick to respond to any queries. We have thoroughly… Read Full Review

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★★★★★

“Marakesh holiday”

Written on: 23/09/2013 by Ramkissoon (1 review written)

We booked a family holiday to Marakesh with Dial A flight in September 2013. Joanne the sales adviser did all the necessary arrangements such as flight, transfers and hotel booking.We were kept updated until the eve of our departure.We had a great time. I would recommend Dial A flight to anyone booking any type of holidays.Speak to Joanne the sales adviser who I am sure will get you the best deals. Happy holidays with Dial A flight… Read Full Review

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★☆☆☆☆

“We were/are planning a trip to Los Angeles for the...”

Written on: 25/06/2013 by sarbear282 (2 reviews written)

We were/are planning a trip to Los Angeles for the summer of 2013. So we rang Dial A Flight to get an estimate. And since we thought we were getting a good deal we booked it. It wasn't until that evening we found out we could of saved £500 on flights alone. So we managed to cancel the flights within 24 hours of initial booking free of charge and were offered a better deal on our choice of hotel and car hire. However 2 days later when our final bill came though we were not given a better deal… Read Full Review

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★★★★★

“Dial-a-Flight,Thailand September 2011”

Written on: 17/04/2013

As a retirement treat I travelled with my 20 something sons to Thailand. I was happy to spend a little more than I would normally contemplate. Even so I scoured the internet for good value and pieced together a holiday combining a stay in Bangkok (Dusit Thali) and a week in Hua Hin ( Banyan Tree.) I then rang dial a flight to see if they could tie the destinations into a package which would give us more protection in the event of problems. I had taken my daughter to New York for her 18th… Read Full Review

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★★★★★

“Our trip to Sunny South Africa”

Written on: 26/03/2013 by ChesHarding (1 review written)

Dial A Flight organised our trip to South Africa to celebrate my 70th! We went to stay with our son, a week in the Cape and a fortnight in Mpumalanga. We flew from Heathrow to Johannesburg, then to George. On our return journey we flew from Mpumalanga to Jo-burg, then back to Heathrow. Our agent was brilliant, we could contact him at any time and he sorted out our queries quickly and confidently. Everything went perfectly. Thanks, Dial A Flight, WE'LL BE BACK!… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 13/03/2013

We have booked several holidays with DialAFlight and were very impressed with the hotel they recommended. Lady called [name removed] always take her time to explain, she is patient and cheerful on the phone. We have enjoyed Dubai, Cape Town and Thailand holidays we booked through Sophie. Speak to her she is really helpful. I would recommend this company prices were reasonable… Read Full Review

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★★★★★

“Excellent Service would recommend”

Written on: 14/02/2013

I called dial a flight after I got fed up trawling the internet searching for the best deal for a trip to New York. My call was answered very quickly by a friendly agent who took time to listen to my request and ensure he knew exactly what I wanted from my trip. He was very informative and offered me a number of different options. I eventually booked a trip which was most suitable for me and got a much better price than I was finding myself online. I was most impressed with the knowledge of the… Read Full Review

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★☆☆☆☆

“Do not book with Dial-a-Flight”

Written on: 05/01/2013

In 2011 myself and some friends booked a flight with Dial a flight and were happy with the journey and the service. We were aware that the deal they had arranged wasn't the cheapest but were content that we had let someone else arrange everything for us. In 2012 we booked again for a trip to Gran Canaria. The flights and the hotels were booked and we were happy with the details but I was uncertain about the prices. I went online and I discovered that the entire trip was £1000 more expensive… Read Full Review

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★★★★★

“The most helpful travel company I have ever found”

Written on: 19/12/2012

When I called DialAFlight I was only looking for a flight to Sydney, but once I got through to them they were so helpful and knowledgeable I ended up booking a week in a hotel and car hire all in one phone call! MUCH easier than booking online and the best price I had seen. I honestly don't know how they get thier prices so low. Definitely recommended… Read Full Review

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★★★★★

“Very Happy with Service”

Written on: 12/11/2012 by Malkenny (1 review written)

My daughter and I booked return flights from Manchester to New York with British Airways. We had never booked flights over the internet before but were extremely satisfied with Dial A Flight. Everytime we rang with questions they were courteous and helpful. They sent us emails to remind us to book Visas etc and even rang us the day before our departure to wish us a good trip. We would definitely book with them again. We just couldn't fault them… Read Full Review

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★★★★★

“Dial a Flight Fantastic...”

Written on: 16/09/2012

Dial a Flight have been excellent in booking our past two maion holidays to the USA.Grant our contact at Dial a Flight has been helpfull,communicative and politeeven after our money had been paid!! He even kept the booking a secret from our children when he made contact with me as it was a surprise for them.We were given adivse on the best way to book,accommodation etc as we were doing a fly dive to the USA and wanted to get the best from our deal and holiday which we did, the holiday was… Read Full Review

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★★★★★

“Super Customer Services”

Written on: 23/08/2012 by tonyboy1950 (1 review written)

I contacted Dial A Flight earlier this year to book a return flight to Bangkok for my wife and her friends daughter, and I have to say that the company representative called Jason , who dealt with us was absolutely superb at his job, in every way. He quoted us an excellent and very competitive air fare and even managed to give us some discount.All stages of the booking procedure were handled most professionally by Jason, and I have no hesitation whatsoever in recommending Dial A Flight to… Read Full Review

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★☆☆☆☆

“Do not use Dial A Flight”

Written on: 20/08/2012

Whatever you do - do not use this company. I bought a return ticket from Dial A Flight in 2008 from Manchester to Brisbane. Eventually I did not need the return part of the ticket so I wrote to Dial A Flight to ask them if they could cancel this ticket. They said I was entitled to a refund of £100.50. I emailed and asked them what I needed to do to claim this. I did not get a reply. I emailed them for the next year and only in 2009 did I get another response. I gave up and then earlier this… Read Full Review

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★★☆☆☆

“Helpful until they have taken your money!”

Written on: 17/08/2012 by MrRoberts (1 review written)

Long story please read! I booked a fly drive with dialaflight for myself and my husband which included flights to new Canada, car hire 4 nights in a hotel and return flights from Orlando 14 days later it took a lot of tooing and frowing as I checked flights on skyskanner and made sure that I was getting a great deal which I did. They took £200 deposit from us. Then after a bad family holiday we felt guilty leaving the children so we called and asked if we could carry the deposit over and… Read Full Review

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★★☆☆☆

“Very nice and helpful until I challenged them”

Written on: 03/08/2012

Had a really helpful agent who found us a great deal to usa, he followed up with a call and email quote and offered to hold the flights while I checked with my husband and booked dates off at work. In the meantime I also checked sky scanner and got an even better deal with opodo. I wanted out of courtesy to check back with the agent to see if they offered a price match and wish I hadn't bothered, I got a load of abuse basically slagging off opodo and sky scanner and saying they made his job… Read Full Review

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★★☆☆☆

“nightmare”

Written on: 18/06/2012 by netball123 (1 review written)

We booked a holiday this year in april. our internal flight was cancelled and we were booked onto another one 7 hrs later, this did not fit into our plans as we were on very tight schedules as our holiday was short. I rung them countless number of times, they basically said that the airline had the right to do it, after explaning that we would like to be put on an earlier flight and explaned the situation, as we had already paid for these flights in full, they still would not do anything as… Read Full Review

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★☆☆☆☆

“Once they've got your money...”

Written on: 08/05/2012

I've used dial a flight several times over the past 5 years - they've always been great. I made a big mistake this time, though - I paid for the flights in full, although we're not travelling for 5 months - Manchester to Delhi and then Goa to Manchester. The idea being, they would come up with flights from Delhi to Goa and some accommodation. It doesn't look as though there's much commission to be made in that part of my booking because, once they'd had the money for the main flights, they… Read Full Review

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★☆☆☆☆

“3 x the normal rate of the flight from the Airline Company”

Written on: 21/04/2012

Oman Air fly Dubai to Muscat return many times a week. There are seats still on the flight I have booked. The price Direct return is 80 pounds from Oman Air printed in the price schedule with the flight times. Not a special offer. Not a promotion. Not a new fare. Dialaflight charged me 249 pounds for the same return flight. When questioned about the fare on my bank statement the reply is that the fare paid is non refundable. I feel I have been stung. I have used them before and would say… Read Full Review

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★☆☆☆☆

“Terrible.Not Helpful .”

Written on: 06/04/2012 by Rukh75 (1 review written)

I called Dial a Flight for a quote and was told that it was the best price i could get,i said that i will get back to them.Few minutes later they called back and put pressure that it was the last 5 tickets left. I fell for it and purchased 5 return tickets to Dubai,the flights ware not direct but with 5 hour stopover. After calling few other airlines found out that i could have got direct flight with four kids with a same amount of money.We couldn't fly on the day due to a problem with the… Read Full Review

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