Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
93.8% of users recommend this
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★★★★★

“The most helpful travel company I have ever found”

Written on: 19/12/2012

When I called DialAFlight I was only looking for a flight to Sydney, but once I got through to them they were so helpful and knowledgeable I ended up booking a week in a hotel and car hire all in one phone call! MUCH easier than booking online and the best price I had seen. I honestly don't know how they get thier prices so low. Definitely recommended… Read Full Review

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★★★★★

“Very Happy with Service”

Written on: 12/11/2012 by Malkenny (1 review written)

My daughter and I booked return flights from Manchester to New York with British Airways. We had never booked flights over the internet before but were extremely satisfied with Dial A Flight. Everytime we rang with questions they were courteous and helpful. They sent us emails to remind us to book Visas etc and even rang us the day before our departure to wish us a good trip. We would definitely book with them again. We just couldn't fault them… Read Full Review

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★★★★★

“Dial a Flight Fantastic...”

Written on: 16/09/2012

Dial a Flight have been excellent in booking our past two maion holidays to the USA.Grant our contact at Dial a Flight has been helpfull,communicative and politeeven after our money had been paid!! He even kept the booking a secret from our children when he made contact with me as it was a surprise for them.We were given adivse on the best way to book,accommodation etc as we were doing a fly dive to the USA and wanted to get the best from our deal and holiday which we did, the holiday was… Read Full Review

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★★★★★

“Super Customer Services”

Written on: 23/08/2012 by tonyboy1950 (1 review written)

I contacted Dial A Flight earlier this year to book a return flight to Bangkok for my wife and her friends daughter, and I have to say that the company representative called Jason , who dealt with us was absolutely superb at his job, in every way. He quoted us an excellent and very competitive air fare and even managed to give us some discount.All stages of the booking procedure were handled most professionally by Jason, and I have no hesitation whatsoever in recommending Dial A Flight to… Read Full Review

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★☆☆☆☆

“Do not use Dial A Flight”

Written on: 20/08/2012

Whatever you do - do not use this company. I bought a return ticket from Dial A Flight in 2008 from Manchester to Brisbane. Eventually I did not need the return part of the ticket so I wrote to Dial A Flight to ask them if they could cancel this ticket. They said I was entitled to a refund of £100.50. I emailed and asked them what I needed to do to claim this. I did not get a reply. I emailed them for the next year and only in 2009 did I get another response. I gave up and then earlier this… Read Full Review

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★★☆☆☆

“Helpful until they have taken your money!”

Written on: 17/08/2012 by MrRoberts (1 review written)

Long story please read! I booked a fly drive with dialaflight for myself and my husband which included flights to new Canada, car hire 4 nights in a hotel and return flights from Orlando 14 days later it took a lot of tooing and frowing as I checked flights on skyskanner and made sure that I was getting a great deal which I did. They took £200 deposit from us. Then after a bad family holiday we felt guilty leaving the children so we called and asked if we could carry the deposit over and… Read Full Review

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★★☆☆☆

“Very nice and helpful until I challenged them”

Written on: 03/08/2012

Had a really helpful agent who found us a great deal to usa, he followed up with a call and email quote and offered to hold the flights while I checked with my husband and booked dates off at work. In the meantime I also checked sky scanner and got an even better deal with opodo. I wanted out of courtesy to check back with the agent to see if they offered a price match and wish I hadn't bothered, I got a load of abuse basically slagging off opodo and sky scanner and saying they made his job… Read Full Review

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★★☆☆☆

“nightmare”

Written on: 18/06/2012 by netball123 (1 review written)

We booked a holiday this year in april. our internal flight was cancelled and we were booked onto another one 7 hrs later, this did not fit into our plans as we were on very tight schedules as our holiday was short. I rung them countless number of times, they basically said that the airline had the right to do it, after explaning that we would like to be put on an earlier flight and explaned the situation, as we had already paid for these flights in full, they still would not do anything as… Read Full Review

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★☆☆☆☆

“Once they've got your money...”

Written on: 08/05/2012

I've used dial a flight several times over the past 5 years - they've always been great. I made a big mistake this time, though - I paid for the flights in full, although we're not travelling for 5 months - Manchester to Delhi and then Goa to Manchester. The idea being, they would come up with flights from Delhi to Goa and some accommodation. It doesn't look as though there's much commission to be made in that part of my booking because, once they'd had the money for the main flights, they… Read Full Review

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★☆☆☆☆

“3 x the normal rate of the flight from the Airline Company”

Written on: 21/04/2012

Oman Air fly Dubai to Muscat return many times a week. There are seats still on the flight I have booked. The price Direct return is 80 pounds from Oman Air printed in the price schedule with the flight times. Not a special offer. Not a promotion. Not a new fare. Dialaflight charged me 249 pounds for the same return flight. When questioned about the fare on my bank statement the reply is that the fare paid is non refundable. I feel I have been stung. I have used them before and would say… Read Full Review

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★☆☆☆☆

“Terrible.Not Helpful .”

Written on: 06/04/2012 by Rukh75 (1 review written)

I called Dial a Flight for a quote and was told that it was the best price i could get,i said that i will get back to them.Few minutes later they called back and put pressure that it was the last 5 tickets left. I fell for it and purchased 5 return tickets to Dubai,the flights ware not direct but with 5 hour stopover. After calling few other airlines found out that i could have got direct flight with four kids with a same amount of money.We couldn't fly on the day due to a problem with the… Read Full Review

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★★★★★

“Pleased with arrangements”

Written on: 06/04/2012

I booked with Dialaflight for a journey to Australia with my sister, and we were both Very pleased with all the arrangements, also the Hotel we booked in Singapore, everything worked out very well So thank you to Marian who did all the bookings for us, we would book with Dialaflight again. Once again Thank you… Read Full Review

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★★☆☆☆

“Big Trick Booking”

Written on: 05/04/2012

I recently booked to go to USA with diaaflight. I called and made provisional booking which i thought was a good deal. I made arrangement to call later with my credit card details. When I called to confirm and pay, I was told by the sales person, I was informed then that the hotel booking is not confirmed, but there is a good chance it will be fine. I paid for the package, however, About ten minutes later I had another call from the same agent stating that the hotel is not available and… Read Full Review

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★★★★★

“Brilliant service always”

Written on: 02/03/2012 by Shanti3 (1 review written)

I've been a regular customer of dial a flights for about 10 years now , I take groups of people abroad I use dial a flight because I trust them , they are reliable and reasonable prices and they do what they say they can do, I would recommend them any time for any destination… Read Full Review

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★★☆☆☆

“Misleading the public”

Written on: 14/02/2012

I booked a flight, with dialaflight.com on Friday 11th febuary, to Malaysia, to go on the 30th November 2012 and return on the 29th febuary 2013. The sales advisor, told me that this was a great price of £546 per person, and would not get this price anywhere else on the market?, if i don't book it now the price will go up, so he made me book the flight, thinking i was getting a bargain?, what rubbish. I went on line 2 hours later, after been talked into the sale, and guess what?, i found the… Read Full Review

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Guest's Comment

Written on: 22/04/2012

I absolutely agree with you. It happened to me, they booked me a holiday and when I receved the confirmation it was completely different deal that the one we paid for.
PEOPLE, DO NOT BOOK WITH DIAL A FLIGHT, YOU GONNA BE SORRY!

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Runtings's Comment

Written on: 20/08/2012

I'm having the same issue RIGHT NOW with them, I'm not gona leave it there. What was the end result, did you get any money back?

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★☆☆☆☆

“TERRIBLY DISAPPOINTED in DIAL A FLIGHT”

Written on: 13/01/2012

Truelly disappointed in this company. I have used them previously but ages ago. Service has gone down dramatically since. We recently booked a trip to South Africa through them. Price was good but that was about all. Immediately payment was taken that is where the service ended. Calls were never returned and when we did get through to the Consultant (Toby) it was just short of dismissal. I have been thoroughly disappointed and to the point of disgusted by them. After spending a small… Read Full Review

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★★★★★

“so helpful, really suprised”

Written on: 16/07/2011 by beca (3 reviews written)

LONDON-MUMBAI-BANGKOK RETURN. me and my boyfriend had our stuff stollen in cambodia and really didnt know if we would make it to bangkok in time, or get out of the country for a while due to having to buy passports and visas etc... because we were at the embassys all the time we couldnt get to a phone or internet easily, so worryingly i had to ask my dad to try and help at his end. to my suprise dial-a-flight were awsome! they told my dad that we could change the flight even on the day as long… Read Full Review

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★★☆☆☆

“Price keeps going up”

Written on: 22/06/2011 by kgovender (1 review written)

I rang dial a flight to get a price of ticket for a family of four to South Africa and was given a price of £2700 so I searched online and got the same flights for £2400 when I called back to cancel they said they will match the price and I do not have to pay the total cost just a deposit and can pay monthly and total to be paid 3 months before travelling. The chance of airport taxes can go up. So we have been paying monthly and so everytime we call they say we have to pay more because… Read Full Review

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★★★★★

“Fantastic company. Very comeptitive prices for long...”

Written on: 18/05/2011

Fantastic company. Very comeptitive prices for long haul destinations. Recently travelled to Australia and also the Maldives with them and they beat competitors by a few thousand pounds!! They really do try and get you the best deal and totally understand your needs. Will be using in the future and would certainly recommend them to others… Read Full Review

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★★★★☆

“customer service perfect! just been on phone with...”

Written on: 25/04/2011

customer service perfect! just been on phone with shane to look at a multi stop trip out to vietnam. although he could not manage to beet the price given by another company he could match that from the airline. he explained to me why the other company was so cheap and advised me to make sure there are no hidden costs. but for piece of mind is an extra £70 worth it? will keep this company in mind for future travel. total phone call was just a little over 4 mins and i feel he understood exactly… Read Full Review

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