Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
94% of users recommend this
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★★★★★

“Sabbatical Year”

Written on: 29/09/2013

Having decided to take a year out to travel, I contacted Dial a Flight sales team. I had used them before and had made our journey so easy the previous trip that when organising something a bit more complicated I knew they would be very helpful. They recommended the best way to cover all I needed and send me a proposed schedule the same day. In no time at all I had a great trip organised and a clear structure to my travels. They even got my visa for Cuba ! I had a great year away and my return… Read Full Review

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★★★★★

“singapore f1 trip”

Written on: 29/09/2013 by satisfiedcustomers3 (1 review written)

contacted dial a flight in September 2012 to book flights to Singapore, which they did getting me a very good price. whilst on the phone with them they told me that they could arrange accommodation for us at discount rates so we let them do this. then in January 2013 they called me informing me that they had been reviewing my booking and that they could upgrade our flights to Emirates airlines at no extra cost and were we interested, we took them up on this offer and it turned out to be… Read Full Review

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★★★★★

“Flights to Borneo”

Written on: 27/09/2013 by kaztcro (1 review written)

Excellent service from dial a flight. We had emails or if not phone calls with updates of our flights. We had one of our flights changed on our return journey home from Borneo which meant we had 13 hours in Singapore before our next flight. Dial a flight arranged for us to have a room at the transit hotel in Singapore which was no expense to us, also pick up the hotel voucher at Heathrow on our journey out. It was all sorted out hassle free and also had new e-ticket updated with time change and… Read Full Review

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★★★★★

“Darwin, Australia”

Written on: 27/09/2013

From start to finish I have had the best attention. Offered brilliant flights to and from Darwin Australia from London and only 20 hours!!!! other airlines quoted me 33 hours. Was contacted on occasions to check that everything was all correct and even the Australia Visa was completed by them - brilliant. Cannot fault the service that I have had and would recommend them to my friends. Many thanks… Read Full Review

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★★★★★

“Great Value and Personal Service”

Written on: 27/09/2013

I love the fact that it's an actual person that answers the phone when you call, and not a machine keeping you on hold. It's all UK based so there are never any problems with accents. They find you flights at a price you are happy to pay. (Try looking for the same flight yourself and you'll see the prices are the same.) They can also get you things like hotels and other flights that you may have sourced that they haven't got already listed, and then provide the whole package ATOL protected… Read Full Review

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★★★★☆

“Fast, customer focused and very friendly”

Written on: 27/09/2013

I heard their customer service is great and knows a few people who swears by Dialadlight and I can clearly see why. I was pleased to be served by Vincent, who knowledgably answered all my questions, resolved any issues and queries I had after the booking was made and also referred me onto knowledgable members of his team. I have no complaints at all!!!… Read Full Review

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★★★★★

“What a great consultant and company”

Written on: 26/09/2013

After stuffing about for days trying to organise flights to Cape Town via Dubai - thinking I had booked after receiving a confirmation email showing flight status confirmed and then being 'phoned and asked to pay an extra £160 - I find dialaflight. What a relief! Professional, courteous and so helpful I had the whole trip booked within 10 minutes and at a cost that was less than previous quotes from other companies. The after care I received before we left was great and, as promised, bassinet… Read Full Review

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★★★★★

“Fantastic Dial A Flight Service”

Written on: 26/09/2013

Booking my flight with Dial A Flight and thereafter, revising the schedule could not have been easier. The sale assistant was the same throughout so one did not have to explain at great length my booking. He also contacted me prior departure and on return of the flight to check if everything was in place and if the journey was trouble free. This was a professional service and much appreciated. Highly recommended company *****… Read Full Review

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★★★★★

“Our trip to Florida! ”

Written on: 25/09/2013

The travel agents were excellent and sent reminders regarding important information such as ESTAs necessary for our trip. They were extremely helpful sorting out pre booking Seats and Paying for holiday and then help with the online checkin Servixe. Overall they couldn't have been more helpful. … Read Full Review

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★★★★★

“AMAZING TRIP TO LAS VEGAS!!”

Written on: 25/09/2013 by kquinn (1 review written)

We recently went to Las Vegas to celebrate my Husbands 40th Birthday, Dialaflight arranged the whole trip plus a day trip to the Grand Canyon. Everything went so smoothly, all on time and very professional. I could not fault anything.Fabulous service and will not book with anyone else… Read Full Review

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★★★★★

“Happy Bookings Again!”

Written on: 24/09/2013

Having used Dial A Flight on many occasions we are completely satisfied with the courteous manner in which we have been dealt and the consistent follow-up information ensuring trouble free holidays. We will certainly use them again and recommend them to our friends… Read Full Review

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★★★★★

“Las Vegas September 2013”

Written on: 24/09/2013 by tquinn (1 review written)

We have recently returned from a weeks stay in Las Vegas which was booked through DialAFlight after a friend had recommended them. We were really impressed with the hotel that they had suggested and they even went the extra mile by booking an 8th day for free when the hotel had a promotion on nearly 4 months later to prevent an early check out. The sales advisor always took his time to explain each element of the holiday and was very quick to respond to any queries. We have thoroughly… Read Full Review

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★★★★★

“Marakesh holiday”

Written on: 23/09/2013 by Ramkissoon (1 review written)

We booked a family holiday to Marakesh with Dial A flight in September 2013. Joanne the sales adviser did all the necessary arrangements such as flight, transfers and hotel booking.We were kept updated until the eve of our departure.We had a great time. I would recommend Dial A flight to anyone booking any type of holidays.Speak to Joanne the sales adviser who I am sure will get you the best deals. Happy holidays with Dial A flight… Read Full Review

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★☆☆☆☆

“We were/are planning a trip to Los Angeles for the...”

Written on: 25/06/2013 by sarbear282 (2 reviews written)

We were/are planning a trip to Los Angeles for the summer of 2013. So we rang Dial A Flight to get an estimate. And since we thought we were getting a good deal we booked it. It wasn't until that evening we found out we could of saved £500 on flights alone. So we managed to cancel the flights within 24 hours of initial booking free of charge and were offered a better deal on our choice of hotel and car hire. However 2 days later when our final bill came though we were not given a better deal… Read Full Review

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★★★★★

“Dial-a-Flight,Thailand September 2011”

Written on: 17/04/2013

As a retirement treat I travelled with my 20 something sons to Thailand. I was happy to spend a little more than I would normally contemplate. Even so I scoured the internet for good value and pieced together a holiday combining a stay in Bangkok (Dusit Thali) and a week in Hua Hin ( Banyan Tree.) I then rang dial a flight to see if they could tie the destinations into a package which would give us more protection in the event of problems. I had taken my daughter to New York for her 18th… Read Full Review

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★★★★★

“Our trip to Sunny South Africa”

Written on: 26/03/2013 by ChesHarding (1 review written)

Dial A Flight organised our trip to South Africa to celebrate my 70th! We went to stay with our son, a week in the Cape and a fortnight in Mpumalanga. We flew from Heathrow to Johannesburg, then to George. On our return journey we flew from Mpumalanga to Jo-burg, then back to Heathrow. Our agent was brilliant, we could contact him at any time and he sorted out our queries quickly and confidently. Everything went perfectly. Thanks, Dial A Flight, WE'LL BE BACK!… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 13/03/2013

We have booked several holidays with DialAFlight and were very impressed with the hotel they recommended. Lady called [name removed] always take her time to explain, she is patient and cheerful on the phone. We have enjoyed Dubai, Cape Town and Thailand holidays we booked through Sophie. Speak to her she is really helpful. I would recommend this company prices were reasonable… Read Full Review

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★★★★★

“Excellent Service would recommend”

Written on: 14/02/2013

I called dial a flight after I got fed up trawling the internet searching for the best deal for a trip to New York. My call was answered very quickly by a friendly agent who took time to listen to my request and ensure he knew exactly what I wanted from my trip. He was very informative and offered me a number of different options. I eventually booked a trip which was most suitable for me and got a much better price than I was finding myself online. I was most impressed with the knowledge of the… Read Full Review

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★☆☆☆☆

“Do not book with Dial-a-Flight”

Written on: 05/01/2013

In 2011 myself and some friends booked a flight with Dial a flight and were happy with the journey and the service. We were aware that the deal they had arranged wasn't the cheapest but were content that we had let someone else arrange everything for us. In 2012 we booked again for a trip to Gran Canaria. The flights and the hotels were booked and we were happy with the details but I was uncertain about the prices. I went online and I discovered that the entire trip was £1000 more expensive… Read Full Review

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★★★★★

“The most helpful travel company I have ever found”

Written on: 19/12/2012

When I called DialAFlight I was only looking for a flight to Sydney, but once I got through to them they were so helpful and knowledgeable I ended up booking a week in a hotel and car hire all in one phone call! MUCH easier than booking online and the best price I had seen. I honestly don't know how they get thier prices so low. Definitely recommended… Read Full Review

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