Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.8 / 5
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★★★★★

“Christmas & New Year trip to New Zealand ”

Written on: 13/02/2014

I have just spent five incredible weeks in the North and South Island of New Zealand. The flight was with Malaysian Airlines - we even had a traditional Christmas meal on board! Dial a Flight worked so hard to make it a successful and happy trip and I would certainly recommend them to anyone. The one down side was that we did not leave enough time to see the South Island; it is larger than you think, and the driving is quite a challenge at times, but go for it if you can. Even though it was… Read Full Review

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★★★★★

“Well Done Dial A Flight ”

Written on: 12/02/2014 by BANGKOK2014 (1 review written)

Just Returned from my Trip To Thailand {Bangkok} Via Dubai Had a great Flight on the the A380 Airliner.. All went smooth Driver Greeted us at Airport when we Landed to Transfer to hotel.Great hotel Excellent Food and Location No concerns in ThaiLand with saftey There was some Disruption At The Primary Train Station in Silom But we were well out of the way and Very Peacefull at out Hotel.. Excellent Hotel We Selected Montien in The Heart of the Papong Night Markets In Silom 2 mins from Main… Read Full Review

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★★★★★

“Excellent service at the very best price”

Written on: 12/02/2014

We have been using Dial-a-Flight for over 10 years now and we have always enjoyed their professional, friendly service. Every booking we make through Dial-a-Flight gives us travel arrangements that are exactly what we want, completely trouble free and at the most competitive price on the web or the high street. We have recommended Dial-a-Flight unreservedly to all our family and friends and their experiences have always been of the best service at the best price; which is particularly gratifying… Read Full Review

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★★★★★

“Dreading the long flight to Australia and making...”

Written on: 11/02/2014

Dreading the long flight to Australia and making arrangements to and from home and airports a call to Dial aFlight took all the worry away. Staff were extremely helpful and arranged everything for us. Would definitely recommend them and will use them in the future… Read Full Review

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★★★★★

“No hassle - very helpful ”

Written on: 10/02/2014

I had used dial a flight on previous occasions and found them to be very helpful. Therefore I had no hesitation in contacting them again to help me source a return flight to Miami and accommodation. Nothing seemed to be to much trouble, even though I changed certain details several times re flight dates / times and accommodation requirements. I would definitely use dial a flight again… Read Full Review

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★★★★★

“no stress booking”

Written on: 09/02/2014

My husband and I recently arrived back in the U.K.after visiting New Zealand, as my husband is disabled and requires extra assistance at the airports and we have to take his mobility scooter on the aircraft I need to be confident that the travel agents we book our flights with can be relied upon and give me the reassurance that I do not have any added stress, this I found when I phoned Dial A flight and spoke to Max, he was pleasant helpful and very professional he followed up the flight change… Read Full Review

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★★★★★

“excellent service ”

Written on: 08/02/2014 by Karensidecar (1 review written)

I recently flew to Tenerife it was a last minute decision phoned dial-a-flight got a cheap flight straight away Dennis even phoned me the day before to let me know that the plane was still on time and was there anything else he could help me with i have used them before and will continue to do so… Read Full Review

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★★★★★

“Excellent Service”

Written on: 07/02/2014 by SimonODP (2 reviews written)

I recently visited Prague and 'Dial A Flight' ensured that this was a very good experience. I contacted them and established a excellent rapport with the advisor who discussed flights hotels and all other aspects of my journey. I was very impressed with the service provided and especially when they phoned me a couple of days prior to departure to ensure that all was ok. The travel arrangements were up to the very high standard of customer service and all aspects of my stay went very well. Since… Read Full Review

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★★★★★

“Flight to Sri Lanka”

Written on: 04/02/2014 by littlenell (1 review written)

My brother-in-law recommended Dial-a-Flight to me initially. I was a bit sceptical at first but thought I'd give it a whirl a couple of years ago. I wouldn't fly long distance in any other way now. I have received a service well above and beyond what I might expect - booking me an aisle seat on board way before booking was technically open for example. I like the pre- and post- contact as well. It shows an 'old fashioned' customer care that we generally don't receive as a rule. All in all, an… Read Full Review

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★★★★★

“Great Service”

Written on: 04/02/2014

The staff at Dial A Flight were exceptional in assisting me with the cancellation and re-booking of flights following the death of my mother. They were extremely courteous, understanding and incredibly efficient in all respects, in particular liasing with the airline to ensure the best possible terms could be obtained for the new booking along with the best possible flight dates and times. I would have no hesitation in recommending their services to family and friends… Read Full Review

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★★★★★

“The Best!”

Written on: 04/02/2014

I always get a better deal with DialAFlight than anything I can find online. Being able to have a conversation with a 'real person' and get questions answered is always more reassuring for me. I generally like to speak to the person who books my flights, but when that person is not there, the service I receive is seamless. It really doesn't matter who you speak to, the service will be efficient, correct and helpful. I always recommend DialAFlight whenever I have the opportunity. Thanks again… Read Full Review

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★★★★★

“first class service”

Written on: 02/02/2014

I booked a flight with dial a flight business class for 2 to Thailand. all I can say is fantastic. The advisor made all my arrangements for me and was at the end of the phone if I needed him. as my husband is disabled he sorted out all the wheelchair arrangements we never had to worry about anything at all it was all done for us. we highly recommend dial a flight to anyone and will most certainly be using them again. thank you so much… Read Full Review

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★★★★★

“Flights to Australia”

Written on: 01/02/2014 by Claremarie2483 (1 review written)

The service I got from dial a flight was second to none . From the moment I picked up the phone everything was put in place ,even the visas,they also kept me up to date with emails.and sent me a welcome back email. I would highly recommend dial a flight and will definitely use them again .the main thing I found great was that I was able to download all my flight information straight away, they even took care of my insurance. Once again thank you .as I had a brilliant holiday.everything I needed… Read Full Review

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★★★★★

“one stop flight and hotel solution...the best”

Written on: 31/01/2014 by bertiebeale (1 review written)

I have used DialAFlight for over 5 years. I came across them by chance and got a great deal. They always gave me a better deal than the best I could find for myself on the Internet. I don't look anymore, life is too short. I just dial DialAFlight… Read Full Review

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★★★★★

“Best place for booking a flight.”

Written on: 31/01/2014 by maureennoble (1 review written)

I find DialAFlight so helpful, I have used them for three long haul flights so far. My last flight was to New Zealand which I booked a year in advance so the return date kept having to be changed. Their staff were extremely helpful as usual and phoned up the airline twice for me to arrange for me to have a return date. One of the best things about this company is that you get to speak to somebody on the telephone which makes it all so much easier. I would recommend them to everybody. I also… Read Full Review

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★★★★★

“Excellent Proffesional Service”

Written on: 29/01/2014 by Rolyat10 (1 review written)

I can't be more happy to let others know from first contact the service given was nothing short than professional and friendly. Giving options and listening to my requirements with continue service being contact email updates and wishing a good holiday in addition the Dial a flight App is excellent and easy to use giving on going information on outbound and inbound flight details. Can't say anything bad about the service even the pricing is acceptable and they don't just give you one price they… Read Full Review

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★★★★★

“good service”

Written on: 28/01/2014

Excellant service from DialAFlight. Received the booking confirmation online within 10 minutes all laid out with flight numbers,dates, and how to do online check-in. On the day of departure I received a call from the specified agent whom I booked with, to check if everything was okay. I also received a 'welcome home' email to check everything went well with my trip. Would make them my first call if I have to book another holiday or flight… Read Full Review

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★★★★★

“Brilliant!!”

Written on: 26/01/2014 by AnnetteDunstable (1 review written)

I have been using Dial a Flight for the last 10 years, always without a hitch and always successfully. They are neither pushy nor flippant....even when I have asked the silliest of questions (realising afterwards....why did I ask that?????!!!!). Without their knowledge and expertise in this industry, I would feel lost-they make booking easy, they are reliable and I love the personal touch from their team. They never forget to ring you back,offer good advice when you are "in country" and, most… Read Full Review

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★★★★★

“Great job”

Written on: 25/01/2014

Used Dial a Flight regularly when working but this trip was the first time since retirement and the first time purely for leisure. I was very pleased to find that the standard of service was still very high and, in contrast to a couple of other sites I fused for comparison, the advice given  proved to be very accurate and well suited to us. Over the course of getting ready for this trip him and others on the few occasions he was not on duty proved capable and knowledgable. I have no… Read Full Review

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★★★★★

“Perfect Arrangements and Advice”

Written on: 24/01/2014 by Cardiffken (1 review written)

A friend recommended Dial a Flight as I was planning to visit Australia for the first time From the first phone call which was answered within 3 rings I was impressed with the friendly and extremely helpful attitude of the travel advisor.I only intended to book the flight but was given a better deal by also booking a hotel and advised by booking the package I would not have to pay until 8 weeks before I left Several hotels were suggested and details were immediately emailed to me I made my… Read Full Review

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