Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.8 / 5
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★★★★★

“Best service ever”

Written on: 04/01/2014

Calls really are answered promptly! Great to be able to converse with a person. Instills confidence. Nothing too much trouble. Definitely use dial a flight again! My friend recommended them to me having used them herself! They maintained regular contact through email and telephone and when I was unable to checkin online they did it for me… Read Full Review

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★★★★★

“Exceptional Personal Service”

Written on: 03/01/2014

I was very satisfied with all aspects of dealing with Dial A Flight. The experience was stress free throughout. Professional yet friendly personal touches made me feel valued as a customer. The staff member who dealt with my travel arrangements gave me confidence that should I encounter a problem he would be personally available to deal with my concerns. Just prior to my flight he telephoned me to wish me a pleasant flight and to offer assistance with on-line check in etc. I would definitely… Read Full Review

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★★★★★

“Superstar Stacey of DialaFlight”

Written on: 03/01/2014 by mrstaps (1 review written)

I have had the pleasure of arranging and booking several flights with the advisor over the last few years. She is always happy, very knowledgeable, incredibly proffesional and always goes the extra mile to answer queries and sort things out...........faultless !! I will hopefully be dealing with her again in 2014, unless she is overwhelmed by new business due to this review. … Read Full Review

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★★★★★

“Best Service Ever”

Written on: 02/01/2014

I would like to tell everyone about the amazing service I received from DialAFlight. It started from the first call through to solving a problem while I was on holiday. Nothing was too much trouble for any of the staff and I was able to deal with just one person each time. Its the best service ever. I have already recommended them to lots of friends and family and I won't use any other company… Read Full Review

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★★★★★

“A good Company run proficiently”

Written on: 02/01/2014 by Mistie17 (1 review written)

I have used Dial A Flight on several occasions and each and every time they are extremely prompt in answering the phone, no hanging about for ages and no 'option buttons and messages' to trawl through. You get straight through to a rep who is more than happy to go through your holiday requirements with you - I have found that they are very helpful and patient until the exact holiday you are searching for is found, they do all the booking efficiently and will keep in contact with you to iron-out… Read Full Review

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★★★★★

“one month in Thailand”

Written on: 01/01/2014 by golfer16 (1 review written)

I booked my Emirates plane tickets ( via Dubai ) through dialaflight.com, well the phone was answered instantly by a human, rare these days, then the human checked availability and price almost effortlessly, and presented the information in perfect brain sized chunks.... the flight was booked without fuss, but with understanding, (and some humour) there and then. The company could not do too much for you, nothing seemed to bother them, even what seemed like stupid questions. I would recommend… Read Full Review

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★★★★★

“Beaten LIAT Yeah!”

Written on: 01/01/2014 by wiltshiremj (1 review written)

Getting to Tortola is never easy,but on this occasion it was straight forward thanks to the help and efficiency of Dial a Flight team.Definitely use them again, as they seem to get LIAT connections right.Always polite and friendly, and phone back when they say they will… Read Full Review

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★★★★★

“Totally satisfying experience”

Written on: 01/01/2014 by Sueako (1 review written)

This is the second time we have used Dialaflight and both times we could not fault the attention we received. From the prompt answering of our call to the fast and efficient dealings with our requests, was everything we could have wished for. We would certainly not hesitate to recommend this company and to call again. There was nothing negative about our experience and the call we received prior to our departure to ascertain that everything was as we wished, was much appreciated… Read Full Review

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★★★★★

“Quick and efficient”

Written on: 30/12/2013 by stubbsie (1 review written)

How good is it not to have to wait a long time to be dealt with ? Absolutely top class service and efficiency in handling my requirements, and then in dealing with changes that needed to be made for an urgent return flight. Would thoroughly recommend DialaFlight to anyone looking to travel via air… Read Full Review

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★★★★☆

“Excellent service”

Written on: 30/12/2013

Recently travelled to Cape Town for. A Christmas holiday, all arrangements where made by Dial a Flight, and I cannot fault them, after booking we made several amendments, all where dealt with efficiently and without fuss. We had a wonderful holiday and this was down in a large part to the hassle free arrangements. Whenever I had cause to call Dial a Flight the organiser was friendly helpful and I always felt I was dealing with an old friend. I would have no hesitation on recommending Dial a… Read Full Review

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★★★★★

“First Class Travel, First Class Service”

Written on: 24/12/2013 by Claire111087 (1 review written)

Thank you.  Freindly, Professional, First Class service - three months after we booked you called me up to wish me a fantastic holiday! Special touches like that make for an extra special service! Speak to you when I need to book the next one!… Read Full Review

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★★★★★

“Superb, as ever.”

Written on: 23/12/2013 by Martin1767 (1 review written)

I can't praise this company highly enough, and this from someone who is not slow to voice displeasure with poor customer service. I always use them now, they remember me when I call, she remembers where I have traveled previously, she gets me bargains, she calls you back when she says she will (if not sooner), they answer the phone immediately - EVERY TIME - and there is no recorded gumph to go through. This is how business SHOULD be done over the phone. BT, Apple, Sky, British Gas, Lloyds… Read Full Review

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★★★★★

“Fantastic as always!”

Written on: 22/12/2013

Always a very proffesional service with a personal touch...experts at personal details… Read Full Review

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★★★★★

“great travel arrangements”

Written on: 20/12/2013

Just back from Australia & New Zealand. I made a call and the service given from that moment on was of the highest standard. Always their to answer any questions and every part of my travel arrangements were the best I could have hoped for. My time in Australia seeing relatives I had not seen for years was great. Although a bit expensive for eating out in both places I still enjoyed my holiday. I plan to travel to New Zealand next year and without doubt I know who I will phone to make my… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/12/2013

Very knowledgeable staff who were extremely helpful. Every thing was done with precision and was followed up to ensure there were no issues or problems. The best service I have ever had with truly experienced and friendly staff. I was even offered advice on places to visit on our holiday even though it was not part of our booking… Read Full Review

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★★★★★

“AWESOME SERVICE AGAIN”

Written on: 18/12/2013 by ToniDavidBrook (1 review written)

I have booked with DialaFlight for a number of years now and cannot fault their knowledge, service, professionalism and sense of humour. In truth, there is only one word "EXEMPLARY"… Read Full Review

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★★★★★

“Dialaflight is excellent, service second to none”

Written on: 17/12/2013 by Granandpap (1 review written)

Recently returned from Los Angeles. Right from the prompt answer of my initial telephone enquiry, to the day we departed Dialaflight rep was excellent. I was probably a bit of a nuisance as I had so many questions, but I was never made to feel anything other than a valued customer. I would have liked to have known we could have chosen our seats 90 days prior to departure, rather in check in day, but that is a minor matter. I wouldn't hesitate to recommend Dialaflight and will use them again… Read Full Review

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★★★★★

“4 Times to New Zealand”

Written on: 17/12/2013 by jonezee (2 reviews written)

I have booked four flights to New Zealand with the advisor who has always been most helpful and thorough. The first flight was fom Manchester with Singapore Airlines- Economy Class. The second from Heathrow with Korean Air - Business Class. On the third occasion we flew from Manchester again with Emirates - First Class. He always finds us a good deal and on this time he found us a First Class ticket for the same price as business class and we were delighted. Attention to detail is always… Read Full Review

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★★★★★

“BEST BUSINESS CLASS DEALS”

Written on: 17/12/2013

Very professional approach to my request for a Best deal Business Class flight LHR to Sydney. I requested the 380 all the way, and, a quick changeover. Got both. Changeover in Dubia one and a half hours either way. Always at the end of the line to deal with any queries I had, including seating requests. Shame I cannot name the member of staff because his professionalism and humour really made my day… Read Full Review

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★★★★★

“It felt as if I had my very own personal agent,...”

Written on: 14/12/2013

I felt from the very beginning to the very end, as if I had my own personal travel agent. He always retuned my calls asap and I could always get hold of him when I needed to. After everything was booked weeks later, I even had a call from him just a few days before we went away to wish us a good holiday and to make sure there were no last minute changes or concerns. How amazing is that. I honestly cannot say there was a thing I can say I disliked about my experience with using this company… Read Full Review

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