Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.8 / 5
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★★★★★

“Superb, as ever.”

Written on: 23/12/2013 by Martin1767 (1 review written)

I can't praise this company highly enough, and this from someone who is not slow to voice displeasure with poor customer service. I always use them now, they remember me when I call, she remembers where I have traveled previously, she gets me bargains, she calls you back when she says she will (if not sooner), they answer the phone immediately - EVERY TIME - and there is no recorded gumph to go through. This is how business SHOULD be done over the phone. BT, Apple, Sky, British Gas, Lloyds… Read Full Review

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★★★★★

“Fantastic as always!”

Written on: 22/12/2013

Always a very proffesional service with a personal touch...experts at personal details… Read Full Review

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★★★★★

“great travel arrangements”

Written on: 20/12/2013

Just back from Australia & New Zealand. I made a call and the service given from that moment on was of the highest standard. Always their to answer any questions and every part of my travel arrangements were the best I could have hoped for. My time in Australia seeing relatives I had not seen for years was great. Although a bit expensive for eating out in both places I still enjoyed my holiday. I plan to travel to New Zealand next year and without doubt I know who I will phone to make my… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/12/2013

Very knowledgeable staff who were extremely helpful. Every thing was done with precision and was followed up to ensure there were no issues or problems. The best service I have ever had with truly experienced and friendly staff. I was even offered advice on places to visit on our holiday even though it was not part of our booking… Read Full Review

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★★★★★

“AWESOME SERVICE AGAIN”

Written on: 18/12/2013 by ToniDavidBrook (1 review written)

I have booked with DialaFlight for a number of years now and cannot fault their knowledge, service, professionalism and sense of humour. In truth, there is only one word "EXEMPLARY"… Read Full Review

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★★★★★

“Dialaflight is excellent, service second to none”

Written on: 17/12/2013 by Granandpap (1 review written)

Recently returned from Los Angeles. Right from the prompt answer of my initial telephone enquiry, to the day we departed Dialaflight rep was excellent. I was probably a bit of a nuisance as I had so many questions, but I was never made to feel anything other than a valued customer. I would have liked to have known we could have chosen our seats 90 days prior to departure, rather in check in day, but that is a minor matter. I wouldn't hesitate to recommend Dialaflight and will use them again… Read Full Review

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★★★★★

“4 Times to New Zealand”

Written on: 17/12/2013 by jonezee (2 reviews written)

I have booked four flights to New Zealand with the advisor who has always been most helpful and thorough. The first flight was fom Manchester with Singapore Airlines- Economy Class. The second from Heathrow with Korean Air - Business Class. On the third occasion we flew from Manchester again with Emirates - First Class. He always finds us a good deal and on this time he found us a First Class ticket for the same price as business class and we were delighted. Attention to detail is always… Read Full Review

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★★★★★

“BEST BUSINESS CLASS DEALS”

Written on: 17/12/2013

Very professional approach to my request for a Best deal Business Class flight LHR to Sydney. I requested the 380 all the way, and, a quick changeover. Got both. Changeover in Dubia one and a half hours either way. Always at the end of the line to deal with any queries I had, including seating requests. Shame I cannot name the member of staff because his professionalism and humour really made my day… Read Full Review

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★★★★★

“It felt as if I had my very own personal agent,...”

Written on: 14/12/2013

I felt from the very beginning to the very end, as if I had my own personal travel agent. He always retuned my calls asap and I could always get hold of him when I needed to. After everything was booked weeks later, I even had a call from him just a few days before we went away to wish us a good holiday and to make sure there were no last minute changes or concerns. How amazing is that. I honestly cannot say there was a thing I can say I disliked about my experience with using this company… Read Full Review

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★★★★★

“Everything Spot On”

Written on: 13/12/2013

Right from the outset I knew we had made the right choice to use Dial A Flight. The advisor put in lots of effort on finding us the best way to get to St Maarten, and there were lots of options. We chose BA to Antigua then Liat. It was a shame that LIAT (LOST In Airport Terminal) let the side down yet again by losing our bags for 24 hours. They really are hopeless but there isnt much choice in the Caribbean. Thanks again though to Dial A Flight we will definitely be using them again… Read Full Review

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★★★★★

“Brilliant Customer Service ”

Written on: 13/12/2013 by Chim2784 (1 review written)

My friend recommended Dial A Flight for good priced long haul flights, I was really impressed with the service I received. I spoke to a couple of people and they were both really friendly and helpful and put my mind at ease (first time booked or traveling long haul on my own) they also rung me back twice with other flight and price options. They could not do enough to help me and made spending the money easier! I also got a phone call the week before my flight to make sure everything was in… Read Full Review

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★★★★★

“Very good service”

Written on: 12/12/2013

Recently booked a flight to San Fransisco , excellent friendly service, even a call the day before the flight making sure all documentation was correct, saved money too, was recommended to dial a flight by a friend and will definitely use it again. There is always someone on the end of the phone to answer any queries… Read Full Review

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★★★★★

“hot time in the Maldives”

Written on: 12/12/2013 by arachnidae (1 review written)

My son works and lives in the Maldives, and he encouraged us to visit him , totally free of charge. Just about to retire from long haul, I scanned the online companies, and, purely by chance, I selected DialaFlight, and have to say that, from the few seconds it took to connect, I have been delighted by the service I have received - from booking the flight to the possibility of postponing to queries about downloading the boarding cards - all advice pertinent and extremely helpful.At my age… Read Full Review

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★★★★★

“Fantastic Highly Recommend”

Written on: 12/12/2013 by clonard (1 review written)

The staff at Dial a Flight worked 110% to achieve our busy 4 and 1/2 week schedule to Dubai, Vietnam, Thailand , Brisbane and Sydney incorporating 12 internal / external flights and accommodation. The total trip ran like clockwork. 24 hours before departure we received a courtesy call from our travel consultant to wish us a safe trip and a good holiday and to advise us that they were there 24/7 if we needed them. The staff are friendly , helpful and very thorough. A huge thankyou to Dial a… Read Full Review

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★★★★★

“ Simply The Best”

Written on: 12/12/2013 by Olivebruce1 (1 review written)

I booked my holiday to New York 1yr ago. It was simple, I told the agent where I wanted to go how much of a budget and the hotel I wanted to go to. the agent said leave it with him and he would get back to me, true to his word he did. everything that we wanted, good flight times, date we wanted and the hotel. the price was within our budget so we booked it hassle free. The agent contacted me before the balance was due and an e-mail to remind us. He gave us all the details that was required for… Read Full Review

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★★★★★

“Faultless Service”

Written on: 11/12/2013 by Elizabeth438 (1 review written)

I have recently come back from a trip to Doha, Qatar and Dubai and cannot thank the staff at DialAFlight enough. From my first phone call I was made to feel important and from start to finish the whole experience was straightforward and stress free. I was offered several options for travel and, despite many changes and location additions, the advisor was knowledgeable and helpful and assisted me in making my travel decisions. The flights, with Emirates Business Class, can only be… Read Full Review

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★★★★★

“NO COMPETITION ”

Written on: 11/12/2013

No matter where I am going it's done by Dial A Flight. Don't need to go into great detail. It's simple. Best service, best price, best follow-up. Don't believe me? Give it a try. You will not be disappointed… Read Full Review

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★★★★★

“Would reccomend Dial a Flight to anyone”

Written on: 11/12/2013

I have dealt with Dial a Flight over the past 6 years or more with my trips to Australia and have always been more than satisfied with the excellent service I recieve. They always find the best deal and happy to search for the flights you require. I have contacted other travel agents who are not so willing to help. I no longer search but go directly to the person I always deal with at Dial a Flight and will reccomend her to family and friends. Thanks again Dial a Flight will be touch later in… Read Full Review

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★★★★☆

“prompt knowledgable professional”

Written on: 10/12/2013 by kgrumpyoldman (1 review written)

dial a flight never fails to provide an excellent service combined with competitive prices and the phone is ALWAYS answered pretty damn quick! The advisor has always been great but we've had excellent service from colleagues when she is not available… Read Full Review

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★★★★★

“Recognition of pure quality service”

Written on: 10/12/2013 by Brucethepi (1 review written)

Having used several travel agents over the years, chancing upon Dial A Flight was a most refreshing experience - the degree of information, care, attention and advice was over and above expectation of anything I have encountered to date. Finding the best deals and most convenient flights on the web can be a time-consuming and daunting experience but the friendliness and professionalism provided by Dial A Flight is a complete stress-buster. Being kept appraised of carrier schedule revisions… Read Full Review

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