Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
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★★★★★

“No fright with Dialaflight. (They're alreight)”

Written on: 12/10/2013

Spoke to Dialaflight sales adviser, who soon put me at ease and knew what he was talking about! (Hadn't flown for 12 yrs and was going to Ecuador...so a big step for me!). He still gave me the same service, attention and re-assurance when I called a couple of times after I'd booked, (my fears of what could go wrong!). As he said.. he'd arranged the seats, booked us in online.. all we had to do was turn up with our passports and relax..he was correct!! :-))… Read Full Review

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★★★★★

“excellent service”

Written on: 12/10/2013

Very efficient and friendly service. They tracked the holiday well and left nothing to chance. Would use again… Read Full Review

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★★★★★

“Hard to Beat”

Written on: 11/10/2013

I've booked flights with this company for the past 4 years. The prices have always been competitive. The Service has always been 1st Class, Courteous, Personal and Professional. I will continue to use this company in the future, and I would have no hesitation in recommending this company to my family and friends… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 10/10/2013 by LesleyMary (1 review written)

The service I received from Dial a flight representative was excellent. I was kept informed every step of the way. My queries were answered immediately. Car hire was very competitive. Would certainly highly recommend and would definitely use again… Read Full Review

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★★★★★

“First time Flights to New York”

Written on: 09/10/2013

Booked my first ever transatlantic flight, so as you can imagine a few stupid questions on my part. The advisor at dial a flight was polite and genuine throughout, answered all my questions without being patronising or condescending in any way. Got regular emails and even a call after booking to check everything ok, reminders about times, on line check in and visa requirement. Excellent service, definately use again and highly recommend to anybody… Read Full Review

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★★★★★

“Wonderful”

Written on: 09/10/2013

This was our 3rd holiday booked with DialAFlight again everything went very smoothly the villa was amazing every time I phoned with a question it was answered we hired a car which was waitin for us when we landed with direct instructions how 2 get to the villa I would highly recommend DialAFlight to anyone many thanks for making our holiday care free and easy… Read Full Review

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★★★★★

“First class Service”

Written on: 09/10/2013 by Andyfultom (1 review written)

Having never been to the states or had connecting flights we were a little worried our trip to New York.But after booking with dial a flight we will definately be doing it again! First class timing of the transfers at heathrow meant no hanging around at the airport and actually enjoying the journey:-) will be recommending them to everyone we know . We cant thank Dial A Flight highly enough… Read Full Review

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★☆☆☆☆

“Recommending unsafe areas”

Written on: 09/10/2013

We booked our 25th Wedding Anniversary with Dial a flight. We requested a 5* hotel within a busy location near all amenities in Thailand. What they recommended and booked us was a nightmare. It was a hotel in what you would call a quiet, dark back street away from everything. On our 1st night we were outside the hotel literally next door and my wife was mugged by men with big knives and dragged down the road by them on their motorbikes. We could not step out of our hotel for the duration of the… Read Full Review

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Dialaflight's Comment

Written on: 15/10/2013

I would now say how extremely sorry DialAFlight was to learn of your experience in Bangkok as we can understand that such an unpleasant incident has affected your time there. We do monitor the properties we offer by various internal methods, including reliable feedback sites such as Trip Advisor and alike. The In Residence is a 5* property and it is listed as 154 of 727 hotels which is a high ranking and non of the last 10 reviews on Trip Advisor mention any issue with security or the surrounding area. We have therefore sold the property to you in good faith and with no reason to believe there may have been a security risk directly outside the hotel.

DialAFlight offers millions of hotels worldwide and will remove the property from sale whilst we investigate the matter further. Bangkok, as in any large cosmopolitan city, will have an element of crime over which we would have no control. We are however extremely sorry that you were subject to this ordeal but DialAFlight can only assist you with a change of hotel had you advised us at the time of the incident and not upon your return to the UK. DialAFlight Customer Care Team

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★★★★☆

“flight and car hire to phoenix”

Written on: 08/10/2013 by gringoevo (1 review written)

Our flight to phoenix was perfect via philly was just great and the price of car hire was very competative with a free tank of fuel and unlimited drivers in the price.I was kept well informed all the way through from booking to take off,the trip back was just as good… Read Full Review

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★★★★★

“Fantastic”

Written on: 07/10/2013

I have had problems over the years trying to book holidays for myself and my husband as he is a paraplegic and needless to say travel companies usually don't go out their way to help you from past experience. THEN I FOUND DIALAFLIGHT, were can I start, after chatting to Dialaflight a good few years ago now explaining the difficulty we have faced in the past, they reassured me that they would deal with my problems and help to the best of their ability. They restored my faith back with a… Read Full Review

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★★★★★

“Top Notch Service”

Written on: 06/10/2013

Having 2 weeks off we were unsure about where to go but knew our budget so called Dial a flight (whom we've used before to great effect). Our consultant really listened to what we wanted and all our criteria before asking a couple of appropriate questions to get a good idea of the kind of people we were and what would suit us best. He then asked for a few minutes to work on what he could find for us and called me back after 15 minutes with some really great suggestions. We decided to go with… Read Full Review

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★★★★★

“long haul made easy”

Written on: 05/10/2013

We have been using Dial a Flight for approximately 16 years- since our son went to work in the Far East. They have always given us First Class service. Sometimes we only book the flights and then stay with our son but we have included a stay in a hotel which D A F has arranged. They do their best to get you a good deal and if your dates are flexable you are guaranteed one. We have just come back from 3 weeks in Brunei and by going 1 day later, as suggested by D A F we saved £200! What more… Read Full Review

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★★★★★

“A very good service”

Written on: 05/10/2013 by jones74 (1 review written)

Booking with Dial A Flight was relatively simple. We had to change our outward bound flight at short notice and the staff at Dial A Flight were extremely helpful… Read Full Review

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★★★★★

“good value great service.”

Written on: 04/10/2013 by anthonymichael (1 review written)

Dial-a-flight did just what we asked,a good price for two tickets to BWI USA,helpful advice regarding car hire hotels' etc;also information re:ESTA,we have used this company before and would do so again and will always recomend them… Read Full Review

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★★★★★

“Best service you can have”

Written on: 04/10/2013 by Malbon (1 review written)

Have used this company several times, mainly for trips to the USA, involving several flights. On each occasion, I have found at booking Knowledgeable & pleasant agent who has quickly found most convenient route, though commenting on others that may be cheaper, with competitive fares, & offer of travel insurance, car hire, hotel booking, but with no pressure if these were not needed immediately confirmed booking, & emailed itinerary. Before journey, follow up with information on esta… Read Full Review

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★★★★★

“Friendly and efficient”

Written on: 03/10/2013

I first used Dial a Flight a few years ago when booking a flight to Capetown. I dealt with an advisor who was very helpful and knowledgable and have used him to book flights for me since then. I would have no hesitation in recommending this company to anyone… Read Full Review

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★★★★★

“Everything went to plan............”

Written on: 03/10/2013 by 1Northbrook (1 review written)

I used Dial A Flight for the first time last month. Wasn't too impressed by the logo etc., but thought I would give them a try. The ticket was not for me but for my brother who works on a North Sea Oil Rig and has sporadic access to the Internet. I gave the details of the flights/dates etc.,that he could possibly connect with and right away I was impressed with the care and understanding that they applied to the complexity of this issue. Once we had established the confirmed dates etc… Read Full Review

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★★★★☆

“Good Value Travel”

Written on: 03/10/2013

Dial a flight offered a really good price on a decent airline, lots cheaper than through the main UK airlines I usually use for long distance travel. Was able to change flight dates (at a cost). Will use them again… Read Full Review

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★★★★★

“Great customer service”

Written on: 02/10/2013

In my opinion provides a great service and care about your needs. They keep in touch and make it a smooth process. I was not suprised to see other people at the airport holding Dail A Flight headed paperwork, it made me smile. I like the personal service. The stress free process and their flight prices are better than the regularly promoted comparison web sites! … Read Full Review

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★★★★★

“Flight to Singapore and Australia”

Written on: 01/10/2013 by Nicksott (1 review written)

Just to thank Dial a flight, I rang to enquire regarding flights to and from the above one return and two one way tickets. After talking to Dail a flight ended booking flights and accommodation which as they advised was the most economical option, Nothing was too much trouble and I was kept informed all the way through from booking to taking the trip. I have always either booked with a conventional shop based travel agent or with hotels and airlines direct but I will certainly call dial a… Read Full Review

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