Dial A Flight Reviews - www.dialaflight.com

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★★★★★
4.7 / 5
94.7% of users recommend this
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★★★★★

“All went like clockwork”

Written on: 15/11/2013 by cysafari (1 review written)

Needed return flights from London to Dar es Salaam. Discussed options / timings with sales guy. Chose flights - on hold for me while accommodation etc finalised - once that sorted, confirmed flight booking. Good price compared with my own research. Minor change made by Dial a Flight few weeks later to make first leg of return the main airline instead of code share. Ten minute later departure so no impact to me. Itinerary easily accessible online. Even a phone call from sales guy the day before… Read Full Review

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★★★★☆

“Trip to Dubai, New Zealand and Australia”

Written on: 13/11/2013

I would use Dial A Flight again the particular member of staff who dealt with our booking was very helpful, with excellent customer care skills. Our trip included flights to Australia and New Zealand including a stop over in Dubai. Everything went according to plan and the price we paid for the trip was cheaper than what we were quoted by another major travel agent. The member of staff at Dial A Flight also had plenty of knowledge regarding the airlines we used and the places we were… Read Full Review

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★★★★★

“Excellent Service! ”

Written on: 13/11/2013

Bradley at Dial a Flight was extremely helpful and a pleasure to deal with. Booking with Dial a Flight always takes a great deal of stress out of my travel arrangements. Decided to extend my trip and Bradley organised this cheaply and efficiently. I have never been able to find a cheaper comparative price. Would recommend Dial a flight to anybody and will most definitely be a returning customer! … Read Full Review

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★★★★☆

“Far East Trip”

Written on: 13/11/2013

I recently travelled to Indo-China and my flights were very efficiently organised by Dialflight. They responded quickly and positively to all of my requests. I have no hesitation in recommending his services… Read Full Review

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★★★★★

“I would confidently use Dialaflight again”

Written on: 12/11/2013

I am happy to recommend Dialaflight as the service I received was exactly what was required. A flight was quickly identified which matched my criteria i.e. Departure airport,cost, dates and times. I received detailed information about any questions I asked e.g. How do I navigate around Terminal 5 without getting lost? Follow up calls were received from the named Operator who initially took my call and emails with flight information were received. The most important thing for me was that my… Read Full Review

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★★★★★

“Excellent Service”

Written on: 11/11/2013

Staff advised on best flights, advised on tours and best place to book. How to log on to airline web sites and obtain best seating arrangements. a very excellent service. We will use them again… Read Full Review

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★★★★★

“Brilliant service from Tristan again!”

Written on: 11/11/2013 by ANewman (1 review written)

The advisor provided excellent information, guidance and support regarding our Floridian holiday for this year (2013). He has never let me down during the many years I have used the dial a flight service. This level of individual service will keep me coming back. I really like the fact that I can depend on him to find me the very best deal available. Ann Newman - Kent… Read Full Review

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★★★★★

“Excellent DialaFlight service, good value for money.”

Written on: 11/11/2013 by graculus71 (1 review written)

Obliged to visit Florida for a 90th birthday celebration, I handed the organisation of the trip over to DialaFlight - first time I had used them so didn't know what to expect. In the event they organised timely flights, a stayover and a hire car that all fitted exactly with our requirements and at a competitive price. Communications were excellent and a small change in plans was handled with minimum of difficulties. A single dedicated staff member dealt with everything, which I appreciate. A… Read Full Review

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★★★★★

“Bravo Craig..Excellent Service. No complaints.”

Written on: 10/11/2013

I am a frequent traveler and have used all sorts of services. Hand on heart DialAFlight is head and shoulders above the lot. The server (especially my agent Craig) was second to none. I will not only recommend him to friends and family but already look forward to dealing with him soon. Excellent Chap. Keep up the good work… Read Full Review

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★★★★★

“It was my first time using dialaflight and must say it...”

Written on: 10/11/2013

It was my first time using dialaflight and must say it will not be my last. I found the staff helpful and could not do enough to help, i even had a phone call just before my holiday to see if everything was ok.....well done dialaflight… Read Full Review

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★★★★★

“Successful trip to Dubai”

Written on: 09/11/2013

The advisor was recommended by one of our party travelling to Dubai. He has arranged many flights for Mr and Mrs Lifford.He was polite and easy to talk to.Everything worked out without a hitch,and as we were travelling with our daughter and son in law plus their nine month old baby we needed seats at the hub of the aircraft with a bassinet which they got. Thank you,as frequent long haul flyers we will use you again and as we like to fly business class hope you will get us a good deal. … Read Full Review

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★★★★★

“Dial a Flight, a new name for excellent service”

Written on: 08/11/2013 by AndyHallam (2 reviews written)

We have just come back from Orlando. The flights were booked through Dial a Flight . Their service was excellent! They booked us with Delta Airways who were also fantastic. Our seats were prebooked at no extra charge. Every thing went smoothly not one hiccup on any flight. Dial a Flight emailed me a couple of days before we travelled to remind me to check in on line and told me how to. They also emailed separately to see if we needed any more help, then the girl who did the bookings phoned me… Read Full Review

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★★★★★

“Dial a Flight, a new name for excellent service”

Written on: 08/11/2013 by AndyHallam (2 reviews written)

We have just come back from Orlando. The flights were booked through Dial a Flight . Their service was excellent! They booked us with Delta Airways who were also fantastic. Our seats were prebooked at no extra charge. Every thing went smoothly not one hiccup on any flight. Dial a Flight emailed me a couple of days before we travelled to remind me to check in on line and told me how to. They also emailed separately to see if we needed any more help, then the girl who did the bookings phoned me… Read Full Review

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★★★★★

“exerlent service and very helpfull at all times”

Written on: 08/11/2013

ive used Dial a Flight twice now and they have been very helpfull on both ocasions, especialy the last time when i was taken ill and my insurance would not pay out as i booked the holiday after i had seen a doctor (good old insurance companys eh!)any way dial a flight helped me and gave me a chance on 2 ocasions to change the flightwitch we did, it was realy appreciated a big thank you guys… Read Full Review

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★★★★★

“Great Service”

Written on: 08/11/2013 by MikeFreedman (1 review written)

Dialaflight were recommended to us and we were not disappointed. Our contacts by phone and email were handled in a friendly and efficient way. They researched several options for our trip and the paperwork for our choice arrived quickly and in good order. We especially appreciated the "bon voyage" message we received the day before our departure. We shall certainly use Dailaflight again… Read Full Review

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★★★★★

“Excellent Service”

Written on: 08/11/2013 by Afanydd (1 review written)

Dial a Flight offer five second phone response which they live up to even when something goes awry overseas. My friend and I were given inferior rooms to the ones we were expecting when we flew to Madeira. I called the office (the person dealt with the problem on that ocasssion) the phone was answered in five seconds despite being overseas. I outlined the problem and he promised to call me back in ten minutes. He called me as the woman from reception was informing us that two rooms had become… Read Full Review

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★★★★★

“Great Service and Expertise makes Dial A Flight a success”

Written on: 07/11/2013 by MissGranadaWelling (1 review written)

We travel abroad about six or seven times a year and now only use Dial A Flight to organise our trips. Their expertise and level of service, particularly in responding to phone calls and emails is excellent. Would thoroughly recommend them. Some of our trips are complex, involving many stopovers, tours and visits to places off the beaten track. Dial a Flight staff are always helpful and happy to accommodate the many changes that we often decide to make… Read Full Review

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★★★★★

“Excellent service from Sonny”

Written on: 06/11/2013

We booked two trips to Goa and St Lucia, brilliant service from Sonny Tanna and team. Friendly, honest and always happy to take calls. They worted out flights, hotels and transfers. Dealth with all the details and provided info on emails and the app (which is great). We would def use again, really happy… Read Full Review

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★★★★★

“VEGAS HOLIDAY OCT 13”

Written on: 06/11/2013 by KeithandSueSmith (1 review written)

This is the 3rd time we have used Dialaflight to arrange our trips to Las Vegas and every time we have tried a different hotel/airline. Thanks to the super efficiency of Gavin at Dialaflight our holidays have gone smoothly, without a glitch. He always has comments on the availability of hotels on the Strip and offers the best deals on flight/hotels, with car hire as well. We haven't always gone for the cheapest deal, but for the one that best suits our requirements. Gavin had all the answers to… Read Full Review

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★★★★★

“Worldwide Flights”

Written on: 06/11/2013

We have used the services of Dial-a-flight for many years. Booked flights to New York 3 times and Africa also. The level of expertise and service have been very courteous, efficient and professional. This is best understood when there is a problem or mistake. We experienced the high level of customer service and efforts to resolve the issue when we dealt with one of the Managers, Ravi. We have felt in good hands and well looked after, as we are sure you will! … Read Full Review

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