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Written on: 26/04/2010
Even if you call and cancel your card will be charged. They won't refund either. Even if you haven't used the membership you didn't know you had in the full year. These guys are about profit NOT about customer service… Read Full Review
Written on: 30/03/2010
This is basically a scam. You can sign up online, you can change your address or credit card information online. But they will not let you cancel your account online for "security reasons". You have to call a 1-800 number and fight with the retarded automated answering system. (It kept asking for my phone number even though I had not given a phone number when I originally signed up.)… Read Full Review
Written on: 17/02/2010
I too have been ripped off yet again by AMERICAN GREETINGS MSN ECARDS. I must have given my info for the free card, and now for the 2nd year in a row they have stolen $16.94 from my account. I tried to get it cancelled last year, and thought I was successful, only to check my account today and see they pirated money out of my account yet again, for services I have NEVER USED! My bank tells me JPMORGAN CHASE is their bank and by calling them I can obtain a phone number for A.G. Here is the… Read Full Review
Written on: 11/02/2010 by geosbride (1 review written)
If I could rate it LESS than one star I would!
One might not think website customer service is all that important on an ecard site, but on AmericanGreetings.com it's necessity.
That's because it's required to sign up for a 'free' trial in order to send any of the halfway decent cards, but--oops--the trial's only 14 days and--oops--now it's charged to your credit card and it NON-REFUNDABLE!
Isn't that lovely....
And, if even one chooses (willingly) to have/keep their membership, just… Read Full Review
Written on: 06/11/2009
I too purchased two packages (8 each) of baby shower invitations depicting a giraffe, elephant and monkey from Target. This design requires printing party information on small sheets of vellum. After searching for the template on american greetings website, I finally found it, entered my information, but I was frustrated that my standard HP printer did not like the small sheets of vellum provided with the invitation. Four small rectangles of vellum are provided with a perforation down the… Read Full Review
Written on: 01/06/2009
Yahoo american greetings plays about when I try to cancel my membership. First of all, finding how to cancel membership is hidden and on-line cancelation is not allowed. I have waited 20 minutes on the phone and after connection I had to go thru another 10 minutes sales pitch.
I am so disappointed at yahoo and I will not subscribe anything at yahoo… Read Full Review
Written on: 13/05/2009
I too have been trying to get someone live or by email at American Greetings to respond to my inquiries. they had no problem decucting the membership from my account ,immediately- but respond to a need - No one Home. I think a call to the Attorney Generals office might be in order… Read Full Review
Written on: 11/05/2009
I bought invitations from American Greetings to print, and had a horrible time finding the template. In fact, I am thinking of just taking them back to the store, and forgeting "your" template. It is NOT easy… Read Full Review
Written on: 09/04/2009
I am so disappointed!! I purchased some Baby Shower Invitations at Target on Tuesday in Bangor, Maine. The instructions of the box of invitations directed me to www.americangreetings/stationery. so that I could print my own invitations. I have been tried for nearly 2 hrs and I have been unsuccessful. I spent nearly $14.00 for these invitations and they are no good to me. I will not be buying from this company again!… Read Full Review
Written on: 02/03/2009 by amgreet (1 review written)
American Greetings makes it extremely difficult to cancel a membership. You can't speak to a live operator and it is difficult to find the information online… Read Full Review
Written on: 14/01/2008
I disliked the fact that as of yet I cant seem to get intouch with them about account I have been trying for weeks to get mine straightend out. I liked it before when it was just yahoo cards, never had to sign in.... Now I just dont seem to get the service… Read Full Review
Written on: 09/05/2006 by Susan Wall (1 review written)
You think your signing up for a $1 something ecard and then American Greetings send you a bill for $13 and say you automatically signed up for their service. The terms of service are given in their contract, but they are not totalled in a user-friendly way… Read Full Review
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