Southall Travel Reviews

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★★★☆☆
3.4 / 5
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★★★★★

“I booked a holiday to the Maldives with Southall...”

Written on: 03/03/2008 by nazneen worster (1 review written)

I booked a holiday to the Maldives with Southall Travel in December 2007. I checked this website only after I'd made the booking, and to be frank, was a little worried given the comments that have been posted. In case anyone has also done this .. don't panic like I did ... I truly have absolutely no complaints regarding the handling of my booking. Southall's Agent's were knowledgeable and patient with my many questions. Even when I thought they were wrong regarding flight times (comparing… Read Full Review

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★★★★☆

“Overall, although being concerned about using Southall...”

Written on: 27/02/2008

Overall, although being concerned about using Southall I had no major problems with them. I was very worried about using Southall Travel and only checked the review pages AFTER booking. The only problem was that they only took part of my full amount of my card and then told me I had to pay the remainder into a Barclays account in CASH. I was very worried about this but needn't have worried as the e-tickets were issued shortly after I deposited the money into the account and in hindsight I feel… Read Full Review

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★★★★☆

“overall the service that was provide was very qood.”

Written on: 18/01/2008 by cyberimz (1 review written)

overall the service that was provide was very qood… Read Full Review

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★★★★★

“I booked flights through southall travel on 9/01/08 as...”

Written on: 11/01/2008 by bellagio68 (1 review written)

I booked flights through southall travel on 9/01/08 as they were by far the cheapest price available. I then read the reviews on hear and became extremely worried by the numerous bad reviews. I am pleased to say these worries were unfounded. I received a phone call the following morning from southall travel to inform me they were unable to issue e-tickets due to a system problem and would i be happy for paper tickets to be sent out. The tickets were sent out by recorded delivery and i received… Read Full Review

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★★★★☆

“I would say the main credit goes to the guy who dealt...”

Written on: 25/12/2007

I would say the main credit goes to the guy who dealt with my enquires throughout. He was very helpful and responded straight away with any enquiries I had. I would recommend people to try them out and see for themselves.
Overall the fares and accommodation was the best quote I got then anywhere else. The flight was direct which is a plus point and the accommodation was perfect… Read Full Review

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★★★★☆

“I think I got lucky. In my case, everything was fine...”

Written on: 27/07/2007 by saintjohnny (1 review written)

I think I got lucky. In my case, everything was fine with Southall Travel. They sent me the travel details when they said they would and even rang me when some changes had to be made by the airline. Perhaps they have taken on board the bad press they seem to have been getting and decided to do something about it?… Read Full Review

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★★★★★

“My trip went without a hitch, everything was spot on,...”

Written on: 21/05/2007 by peterburns1972 (1 review written)

My trip went without a hitch, everything was spot on, the flights were on time, the meeting coach was on time. Orchard Hotel was very nice and a good location, all in all a wonderful holiday. I would like to thank Southall Travel very much for sorting everything for me and will have no hesitation in giving people their details for such travel requirements. My next trip will be with them for sure. Once again, I would like to thank Southall for excellent service… Read Full Review

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★★★★★

“I would like to thank Southall travel for arranging...”

Written on: 27/01/2007 by Jonathanb (1 review written)

I would like to thank Southall travel for arranging our fabulous
holiday to Sun Island in the Maldives in October. We had an
absolutely wonderful time and the Island was truly paradise.
I was hesitant in taking the suggested flight and the agent was correct in saying that, our little boy did sleep well on the plane so my fears of a screaming baby were unfounded.

The holiday was perfect in every way. They worked hard to help in making sure we get the Island we wanted and even a bungalow in the… Read Full Review

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★★★★☆

“Our trip to Thailand couldn't have gone more smoothly,...”

Written on: 24/01/2007 by bladerunner777 (1 review written)

Our trip to Thailand couldn't have gone more smoothly, thanks to Southall Travel. We saved lots of money compared to prices quoted by other agents. I will certainly be booking with them in the future… Read Full Review

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★★★★☆

“I was planning my trip to Thailand. Southall booked my...”

Written on: 12/01/2007 by sheena1 (1 review written)

I was planning my trip to Thailand. Southall booked my package. I told them about my requirements and the agent suggested other destinations in Thailand, which I can say were real get-away destinations. Southall is so well versed with the World and holiday destinations, that one can relax just after telling them the place one wishes to visit… Read Full Review

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☆☆☆☆☆

“My holiday of a lifetime was ruined by Southall...”

Written on: 24/06/2006 by Lindas0759 (2 reviews written)

My holiday of a lifetime was ruined by Southall Travel. They made no attempt to contact me to tell me there was a problem, and they just cancelled my flights the day before I was due to fly to the other side of the world.

I booked flights to Brisbane with Southall Travel Agents, and I paid a deposit of £550. I received an invoice asking me to pay the balance by 19/4/06. I telephoned Southall on 18/4/06 to pay the full outstanding balance on my credit card. I received no notification from… Read Full Review

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Guest's Response to Lindas0759's Review

Written on: 25/06/2011

Gosh, I have just book,ed lets hope it doesnt hapen to me

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★★★★☆

“The price Southall Travel Agents quoted beat all...”

Written on: 03/05/2006 by shcsg (1 review written)

The price Southall Travel Agents quoted beat all others by nearly £200 - I can't really afford not to go with them. Make sure you get the person's direct number and name so you can nearly always get hold of them; the guy I dealt with was very friendly and put up with my stupid questions (have never booked a flight before...). Received invoice within a week as they told me, and have just phoned them to ask them to send me the e-ticket now (I'm travelling in June) so we'll see!… Read Full Review

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★★★★★

“I was planning for holiday with my family to Dubai. My...”

Written on: 20/03/2006 by amitjain (1 review written)

I was planning for holiday with my family to Dubai. My friend told me about Southall travel and hence I contacted them. Their services were outstanding. They planned my holiday. It was a hassle free trip. From transfers to city tours everything was on time etc. and all this in much affordable price than any other travel agency. Now I know whom to contact when we need a break… Read Full Review

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★★★★★

“This was the first time I bought my tickets from...”

Written on: 14/02/2006 by Hatish (1 review written)

This was the first time I bought my tickets from Southall. These people not only helped me in UK but also in India. I need to change my return date and want to comeback early airline was of no help. I called Southall Travel customer service and they spoke with the airline and got the change done. I know how important it was for me to come early. I'll only trust them… Read Full Review

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★★★☆☆

“I booked flights and paid for Southall over the phone....”

Written on: 12/01/2006 by Eloise44 (1 review written)

I booked flights and paid for Southall over the phone. After receiving no form of confirmation despite the money having gone from my account I began to think the worst. I made several unhelpful calls to customer services, each time to be told confimation would arrive in 5-6 working days. I was sure I was being fobbed off. However, my confidence was restored when confirmation AND flight tickets arrived 3 weeks after booking… Read Full Review

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★★★★★

“I see the two negative responses to Southall travel,...”

Written on: 18/10/2005 by daleyboy (1 review written)

I see the two negative responses to Southall travel, but I have used them a dozen or so times and never had a problem with them. They always supplied a first class service to both myself and my friends who have used them, and I would recommend them… Read Full Review

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