Southall Travel Reviews

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★★★☆☆
3.2 / 5
179
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★★★★★

“I booked our tickets to South Africa ( 4 in all) for...”

Written on: 08/06/2010

I booked our tickets to South Africa ( 4 in all) for April, the service I received was fantastic, when I emailed Jay he got straight back to me with anything I asked. I was given a number for Egypt air to call and book our seats and she booked them for us out and home with no problem what so ever will definately be using them again for next year… Read Full Review

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★☆☆☆☆

“This has to be the worst travel agency ever in UK. I...”

Written on: 19/05/2010

This has to be the worst travel agency ever in UK. I feel they have rude advisors and all they want is short term benefit and quick sale. I would recommend every one not to buy tickets from southall travels ever even if they offer you the cheapest price. End of the day, they are in the service industry and they know nothing about service.DO NOT EVEN THINK OF TRYING SOUTHALL… Read Full Review

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★☆☆☆☆

“I have used Southall Travel on 4 separate occasions to...”

Written on: 03/05/2010

I have used Southall Travel on 4 separate occasions to book tickets to India and they are always the cheapest, and never any problems. That's probably because I've only had to deal with the website and not had to call them!

However, more recently (September 2009) I used them to book a holiday to Dubai and they were just awful. I was very stressed right up until the day I was leaving! I called them up to book the holiday over the phone, only to find that the price and offer I saw online was no… Read Full Review

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★☆☆☆☆

“Nightmare, very disonest poeple. Booked a flight to...”

Written on: 22/04/2010

Nightmare, very disonest poeple. Booked a flight to Egypt, through Egypt Air, after paying, told by phone, coming back is another company, asked about baggage allowence, they give me a wrong advice, changed to another airline, then phoned Egypt air, told me I would still qualify for their weight allowence, tried to chang booking again, told me at least 300 pound fine? they offer you no benefits but harm!before making my purchase, they should have told me on their web site, that is adifferent… Read Full Review

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★☆☆☆☆

“In my opinion, AWFUL COMPANY. DO NOT USE IF YOU CAN...”

Written on: 16/04/2010

In my opinion, AWFUL COMPANY. DO NOT USE IF YOU CAN HELP IT. I booked through them for my emigration to Australia. Compnay intially bugged me when i was thinking about deals even ringing me at 11pm yes 2300 hours. Once deposit was paid they no longer replied to emails or phone calls. Customer service is horrendus. Use Dial a Flight or a similar company if you can or dont be as tight as i was. Extra few quid is worth it rather than using this company. The stress of a vacation is bad enough… Read Full Review

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★★★★★

“My boyfriend and I booked with Southall Travel to go...”

Written on: 13/04/2010 by Ionea (1 review written)

My boyfriend and I booked with Southall Travel to go to Dubai. Brad was informative and helpful. Excellent service, would definitely use them again… Read Full Review

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★★★★★

“I have used southall travel services for the last 7...”

Written on: 11/04/2010

I have used southall travel services for the last 7 years. Never had any problems or concerns. The service is always good and very reliable. The prices are usually the best around. I have shopped around but I alway come back to southall travel. I would have no hesitation in recommending southall travel. Thank you to all at southall travel over the last 7 years for an excellent service and prices. I will be booking again around July for this year… Read Full Review

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★★★★★

“I booked with south hall travel first time i think it...”

Written on: 23/03/2010

I booked with south hall travel first time i think it worked very well for me i got cheaper ticket to pakistan and i belive if you pay by debit card online when booking the ticket the prices are confirmed

Thanks… Read Full Review

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★★★★★

“I bought 4 tickets to go to Malaysia from Southall...”

Written on: 18/03/2010 by yevonne (1 review written)

I bought 4 tickets to go to Malaysia from Southall travels and I have to say that they have the best pricesin the market w I saved quiet a lot to spend on other things in my trip. thanks you southall travels. I Will book my next trip with them only… Read Full Review

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★★★★★

“Used twice now and on both occasions they were about...”

Written on: 27/11/2009

Used twice now and on both occasions they were about 20% cheaper than anywhere else, great service
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★★★★★

“Fantastic flight only deal and despite negative...”

Written on: 04/09/2009

Fantastic flight only deal and despite negative comments here found that when my confirmation e-mail failed to arrive, I called Southall Travel to find out what happened. I got a callback as promised and have now received my e-tickets and confirmation promptly. Just to make sure I checked the Airlines own website and it was all recorded there… Read Full Review

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★★★☆☆

“I am taking time out - to especially thank Southall...”

Written on: 13/08/2009

I am taking time out - to especially thank Southall Travel for the service they provided. - This experience of mine has added great value to Southall Travel i think. This is the second time I have used Southall Travel, the way i was dealt with by the agent and previously , I have to say Southall Travel will be my first choice as a branded way of travel.

The agent was very patient (as my computer kept failing whilst booking) she had a very professional, personable and positive attitude and… Read Full Review

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★★★★★

“I just booked my tickets to Mumbai India through the...”

Written on: 29/06/2009

I just booked my tickets to Mumbai India through the Southall Travel website. Within 24 hours I had a confirmed e-ticket. Using the PNR number in the e-ticket I am also able to view my travel-plan on the airlines website (Gulf Air).

Prices were among the lowest I saw online...even cheaper than what was offered on gulf airs website! Maybe they have a few tickets blocked for themselves… Read Full Review

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★★★★★

“I have received a good price for my flight (shopped...”

Written on: 28/06/2009

I have received a good price for my flight (shopped around) Southall was cheapest and price matched another dealer, probably should have gone lower!!!

9/10… Read Full Review

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★★★☆☆

“the service rendered tio me by southall travel has...”

Written on: 02/05/2009 by guestshah (1 review written)

the service rendered tio me by southall travel has made me immensely happy. i am surprised how easy and quick the procedure was to book with them. I travelled after a long time and found them to be lot user friendly . good that they book hotels also othrwise i would have to book it with other agent and have more hassles. I liked the one stop shop nature of this agency, fares were cheap and hotel was nic. thank you all for helping me there.
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★★★★★

“Me and my boyfriend have just booked with Southall...”

Written on: 30/03/2009 by murbikiss (1 review written)

Me and my boyfriend have just booked with Southall Travel over the weekend, THEY WERE BRILLANT. Very helful,we recieved one phone call as flight times had changed but with no extra cost. Once I noticed the money had left my account our e-ticket reached us within a couple of hours. I was quite sceptical at first as the deal was too good to be true but it was all geniune,we even confirmed with emirates to check our resevation had gone through. I will be sure to use thee services for future… Read Full Review

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★★★★★

“Price is the biggest factor at Southall Travel. Only...”

Written on: 01/03/2009 by kalragk (1 review written)

Price is the biggest factor at Southall Travel. Only extra request you can confirm online is about the meal choice. To be very honest many airlines do not give you the option to book your preference of seat through agents. In that case one can always request the airlines directly. Tickets at very good price at Southall Travel and more choice of airlines. Bad points are as any other online agents. Check the conditions on the ticket before you buy them… Read Full Review

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★★★★★

“Southall Travel, they are fantastic and they always...”

Written on: 15/11/2008

Southall Travel, they are fantastic and they always have good deals to offer. They also advise everyone whether the tickets are refundable or not… Read Full Review

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419897_Glidemstr's Comment

Written on: 23/11/2008

Pity they don't check reviews to make sure southall employees are not allowed to post!

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★★★★★

“I found dealing with Southall Travel a very good...”

Written on: 08/11/2008

I found dealing with Southall Travel a very good experience. The operator was very helpful and had all the time and patient to give me a number of options to travel. I was very satisfied with the customer service given to me. The operator was friendly and professional. Had no hesitation to look for the best travel deal for me… Read Full Review

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★★★★★

“We had a great holiday everything went smoothly,...”

Written on: 22/08/2008 by tracy dodd (1 review written)

We had a great holiday everything went smoothly, thanks Southall Travel. I will be booking again. I liked the convenience of booking my holiday on the inter- net, with southall travel. I hate sitting round in over crowded travel agents where everyone can hear where you are going on holiday. Southall were very good with us. Before we confirmed anything with them, we sent emails of how we wanted our names spelt, dates and times, and nothing was paid for until this was correct and I must admit… Read Full Review

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