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Review by
amitjain
on 20th Mar 2006
User Rating : 10
Respect :
0
I was planning for holiday with my family to Dubai. My friend told me about Southall travel and hence I contacted them. Their services were outstanding. They planned my holiday. It was a hassle free trip. From transfers to city tours everything was on time etc. and all this in much affordable price ...
amitjain's full review | 69 words
Review by
priti
on 21st Feb 2006
User Rating : 0
Respect :
0
I booked a trip in July 05 and had to cancel it 2 months later for medical reasons. 6 months later I am still trying to get my money back, despite having sent doctors letters. Southall don't return calls, emails or letters.
Do not use this agency.
priti's full review | 54 words
Review by
Hatish
on 14th Feb 2006
User Rating : 9
Respect :
0
This was the first time I bought my tickets from Southall. These people not only helped me in UK but also in India. I need to change my return date and want to comeback early airline was of no help. I called Southall Travel customer service and they spoke with the airline and got the change done. I ...
Hatish's full review | 73 words
Review by
Eloise44
on 12th Jan 2006
User Rating : 6
Respect :
0
I booked flights and paid for Southall over the phone. After receiving no form of confirmation despite the money having gone from my account I began to think the worst. I made several unhelpful calls to customer services, each time to be told confimation would arrive in 5-6 working days. I was sure ...
Eloise44's full review | 92 words
Review by
sdesai
on 5th Dec 2005
User Rating : 0
Respect :
0
A poor excuse for a travel agent.....Do not book with Southall, had pretty much the same experience as the other 2 reviewers.
I booked a flight with them nearly 2 months ago and still haven't received my ticket after the original tickets were lost (can't confirm they ever got posted in the first ...
sdesai's full review | 95 words
Review by
daleyboy
on 18th Oct 2005
User Rating : 9
Respect :
0
I see the two negative responses to Southall travel, but I have used them a dozen or so times and never had a problem with them. They always supplied a first class service to both myself and my friends who have used them, and I would recommend them.
daleyboy's full review | 51 words
Review by
johnleepbs
on 1st Oct 2005
User Rating : 0
Respect :
+1
Having issued incorrect tickets Southall's "Customer Services" just put the phone down, twice when I tried to resolve the problem. Complaint going to ABTA of course. Check the Advertising Standards Authority website and look them up.
johnleepbs's full review | 44 words
Review by
kjwales
on 9th Sep 2005
User Rating : 0
Respect :
+2
Do not book with Southall Travel, terrible customer service, they say they'll phone you back and never do, they don't respond to e-mails, they never sent my tickets to me until a week before I left - far too late, even when I kept ringing them they said they'll be sent out ASAP - liars. They never n ...
kjwales's full review | 86 words
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