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Review by
Guest.
on 1st Mar 2008
User Rating : 2
Respect :
0
This is first time I booked through Southall Travels. and unfortunately with Air India. The agent pretended to be helpful in booking our seats with infant basinette. Being in this trade for so long, they obviously knew that Air India flights never have basinette seat concept, still they booked me wi ...
Guest.'s full review | 96 words
Review by
kjessica
on 29th Feb 2008
User Rating : 9
Respect :
0
Good customer service, agents are helpful. they always try and provide me better fare. Booked with them for last 2 years now and I never had any problems with them except receiving my travel details by post.I am very much satisfied with customer service too. Overall service was pretty much satisfact ...
kjessica's full review | 61 words
Review by
Guest.
on 27th Feb 2008
User Rating : 7
Respect :
0
Overall, although being concerned about using Southall I had no major problems with them. I was very worried about using Southall Travel and only checked the review pages AFTER booking. The only problem was that they only took part of my full amount of my card and then told me I had to pay the remai ...
Guest.'s full review | 120 words
Review by
kamibasra
on 26th Feb 2008
User Rating : 0
Respect :
0
Booked a flight at the end of January 2008, once I received the confirmation it was totally the wrong flight. I rang to let them know and they agreed the full refund back within the next 3 - 4 working days, been ring since chasing the refund and rang yesterday 25th February 2008, and was told that i ...
kamibasra's full review | 99 words
Review by
Guest.
on 22nd Feb 2008
User Rating : 3
Respect :
0
I had to go through such anxiety after booking with them online. They said the eticket would be sent within 24 hours, but it didn't arrive. I read all the reviews here, and started to be very very worried!!! They eventually emailed me the ticket in 2 days, but having all the emotional waiting time, ...
Guest.'s full review | 148 words
Review by
Guest.
on 21st Feb 2008
User Rating : 8
Respect :
0
No company is perfect. Compare any company and we would find un-satisfied customers as well. Overall I would say Southall travel is a good company. With few unsatisfied customers we can't conclude that the company is not good. If a get a good price and all my details in time the company is doing per ...
Guest.'s full review | 113 words
Review by
Guest.
on 13th Feb 2008
User Rating : 8
Respect :
0
Good customer service, agents are helpful. they always try and provide me better fare. Booked with them for last 2 years now and I never had any problems with them except receiving my travel details by post.
Guest.'s full review | 36 words
Review by
kookaburra717
on 1st Feb 2008
User Rating : 1
Respect :
0
Quite the most frustrating experience I have had in all my travel experiences. Not Recommended!!
kookaburra717's full review | 84 words
Review by
Guest.
on 29th Jan 2008
User Rating : 10
Respect :
0
I booked tickets with Southall travel for a trip to Sydney, the price was very good as compared to other travel agents in UK. I am very much satisfied with customer service too. Overall service was pretty much satisfactory...
Guest.'s full review | 39 words
Review by
alhadxx
on 27th Jan 2008
User Rating : 0
Respect :
0
This agent is the least considerate, professional I ever dealt with. I booked three tickets with them in October 2007 to travel in mid December, at a price considerably higher than the advertised price, needless to say. This is only the start. Two weeks later, I needed to rearrange my departure d ...
alhadxx's full review | 193 words
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