Travelodge Reviews

Click here if this is your business
★★☆☆☆
1.8 / 5
23% of users recommend this
Click here if this is your business
  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

? Ask our helpful community of experts about this product or company
Travelodge - Ask a question now

Media Gallery for Travelodge

Travelodge
Travelodge

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★★★

“My husbands illness”

Written on: 19/05/2014 by sanjon (0 reviews written)

We had been on holiday in Spain, on our return to Bristol airport my husband was taken seriously ill, the travel lodge at Bridgwater was like an oasis in the desert.From the moment we arrived the all the staff were SO helpful with calling the ambulance and so caring of all our needs. It really helped so much to have a feeling of true friends around us when we were in trouble so far from home. Many Thanks to the manageress and all her staff who couldn't have been more helpful. Thank you ALL… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't stay ”

Written on: 19/05/2014 by mermision (1 review written)

This is my first and unfortunately, not my last night, at a travel lodge. The one star rating is for the Housekeeping staff who have cleaned the rooms faultlessly. During the day, receptionists hideaway in the staff room, refusing to answer requests. And when they do, well, you would have been safer if they'd stayed behind doors; wrong directions, inaccurate information - just keep your mouth shut if you're don't know something. If you want a broken jaw then certainly - eat here. The chicken… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Travelodge (York Central)”

Written on: 14/04/2014 by ColinP2014 (1 review written)

Four of us (three adults and one child) stayed here on the 8th and 9th of April 2014. Rooms were very clean and comfortable. The Breakfasts were great!. A special thank you to all the Staff who made our stay so enjoyable. Well done! Travelodge… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A Horrible Experience”

Written on: 29/03/2014 by Alexis062212 (1 review written)

We had no problem booking our room for the week of spring break. When we got there we were checked in quickly. However our room smelt like mildew all week and the cleaning ladies had no personality and we're very rude. Also,we were told that the pool was heated when we booked our trip, but it was not. We were informed about multiple things that had happened a week before our arrival, and we were appauled. I wouldnt refer this company to anyone. Later in the week we noticed our prescription… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Travelodge Room Cancellation Insurance”

Written on: 25/03/2014

WARNING Before purchasing Travelodge 'Room Cancellation Insurance' be sure to read through the insurance policy terms and conditions. I assumed that I could cancel for any reasonable cancellation situation but I was wrong. I booked the room as I was attending an aunt's party. Unfortunately she passed away before the party so I wanted to cancel the room. Atlas Insurance PCC Limited, who administer Travelodge's insurance, do not consider this to be one of the insured risks and they refused… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Satisfaction.....Guaranteed !”

Written on: 21/03/2014

We use this hotel frequently, traveling up and down the country to visit family, we find it to be very convenient, clean and staff who are always polite, friendly and efficient. On our recent visit I managed to book (online) on the wrong dates before re-booking on the correct ones, only to find that I had then incurred double the charges ! Having tried, without success to resolve this by telephone with the central office I inquired again at the hotel as we booked in. A most polite and helpful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I will never use this company again”

Written on: 03/03/2014 by Helen098 (1 review written)

I phoned well in advance and asked if I could book a £30 room on the day. I was told that would be fine and there were rooms available. When I arrived in the late evening there were no rooms available, I was told it is not possible to pay for a room with cash without booking and was then offered a room in a nearby Travelodge. The room was three times the price and I was charged £111. The room was basic to say the least, with a bath I could only just sit in and no facilities other than a bed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fort Myers florida hotel”

Written on: 20/02/2014

we would like to tell you of our wonderful experience with your hotel. when we made our reservation with you we ended up having to cancel twice because of different reasons , one being the weather . We were able to make it at the last minute, your employee continued to work with us. We called at the last minute and she found a room for us. She went way out of her way to take care of us. we want you to know what a valuable associate you have working for you at the reservation desk… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Noisy, and disturbing.”

Written on: 09/02/2014 by Cast-Iron-Spider (1 review written)

Hotel allowed a passel of children to run, scream and jump up and down the hallway all evening. Very disturbing after a long day. Apparently hotel was hosting a scavenger hunt for a skating team during their stay and did not warn those of us that were paying to be able to sleep. Front desk person was obviously offended by us not being happy to see this. We stay in hotels often for both business and pleasure but will not be returning to this one… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Noisy sport teams”

Written on: 09/02/2014 by JanetRC (1 review written)

Ok rooms, but noisy as heck. Stayed 2 nights when they had a kids figure skating team booked. Second night I finally broke down and called the front desk to complain about the noise after 8:30 at night and was told the "team" was having a scavenger hunt in the hotel for another hour. We were not told this when we booked the room. Husband also went to front desk to say something about the noise and they said there was nothing they could do. We get up by 5 every morning, and were to drive across… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick and Easy”

Written on: 06/02/2014 by nt78seo (12 reviews written)

Easy to use website and good room prices when booked in advance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“So much better”

Written on: 02/02/2014 by dado (1 review written)

Returning to a well used Travelodge at Northwich yesterday we were more than pleased to see the improvements that have taken place. Firstly the decor of our room was much more upmarket, with a large abstract picture over the bed on a blue background wall. The bed was superb and the pillows all in place. I am always amazed that what appears to be a very small heater soon fills the room with warmth, even if not set at the required temperature on arrival. We always ask for a top sheet as the duvet… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Clean, comfy bed but very cold room”

Written on: 25/01/2014 by joea (1 review written)

Room was good, clean and tidy with a very comfy bed. But...It was cold come evening and the small useless heater did nothing to keep the cold at bay, the draughts through the sides of the windows were awful and they weren't even opening ones!Seals must have gone. My daughter had to move her bed and come closer to us.we all wore cardigans to bed and there were no blankets in the room either. Too cold for Jan stay!Would have been fine if not for this!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very friendly..great price!”

Written on: 17/01/2014 by Jenlang19 (1 review written)

Room is comfotable..staff is friendly..breakfast is good.will be staying here for another week..definatly would recomend this hotel..its a great.value. Wifi..cable..everything works great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Great”

Written on: 02/12/2013

I stayed here with my husband and we loved it. It was purely amazing. Great room size and very friendly staff. The food however was disappointing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sayitasitis2012's Comment

Written on: 26/12/2013

it would help if you stated which travelodge you are referring to.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“VERY DIRTY”

Written on: 20/11/2013 by ymcorbett (1 review written)

The price was great, however as the old saying goes you pay for what get!!!! And what we got was a very dirty room...there is nothing else I can say..our room was so dirty. I recommend that nobody stay at the Travelodge...I know I won't again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Docklands London travel lodge ”

Written on: 18/11/2013 by dibbin2010 (1 review written)

I work in London a lot often staying in different travel lodges and I have to say this is bad I know these hotels are now know as budget but this one takes the biscuit. The bathrooms are a disgrace the parking a joke and the food is better at the fake KFC down the road for £1.99. The staff at the bar and breakfast are rude and dam useless. Try this when you arrive ask if they have change for the parking 9 weeks in a row they have said no and two parking tickets later while checking I now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Disgusting”

Written on: 18/11/2013

The room was particularly dirty - Stains EVERYWHERE -. No parking on site and you have to pay for parking. The food was awful, they openly admitted it was all frozen. None of the vending machines worked. The bathroom wasn't clean as it should have been and towels appeared to have been used. we left early and booked into another hotel. It is a shame because where you are based is perfect for shoppers. you are not a far walk from the train station and hospital RI. A complete shambles and we wont… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Still waiting for refund”

Written on: 11/11/2013

I booked a flexible rate room but had to cancell my booking. I did this and recieved a conformation email on the 22nd October stating my refund will be credited back to my account within 10 working days, well I am still waiting!! Logged this complaint with them four days ago and again still waiting for their customer service to call me. Worst customer care I have ever come across!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Ayr Travelodge ”

Written on: 30/10/2013 by Jmillar (1 review written)

We had reason to stay at a travelodge recently so we could attend a family wedding. I would say that the rooms were perfect, roomy and spotlessly clean which has to be due to the staff. Also the reception staff were exceptionally helpfull as one of our party was disabled and he went out of his way to be of assistance. Would recommend this travelodge for a short visit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview