Pontins, Blackpool Reviews

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Pontins, Blackpool
★★★☆☆
3.1
58.0% of users recommend this
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  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Latest Reviews

“This review is to let people know that it was obvious...”

★★★★★

written by on 18/11/2010

This review is to let people know that it was obvious that pontins standards dropped over the last few years. I visited pontins twice a year as a kid this was in the 90s and it was amazing, the chalets were clean and looked after, the food was always gorgeous and full of choices and the bluecoats would do anything for you. It had blackpool down the road and the sand dunes across it.

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“Pontins in Blackpool was a great place when it was...”

★★★★★

written by best2best on 24/01/2010

Pontins in Blackpool was a great place when it was open , I am nearly crying now it's shut. I had so many memorys there. The free brakfast , dinner and tea was LUSH !! It was sooooo nice :) the food made youi drool! The shalets were so small, but so sweet ! There was soooo much room, the park was awsome, the pool was great, the night club was great with the blue coats. I really miss blackpool, I was there twice and I miss it sooo much. I hope they re-open it in the future. :[ x x x x x x x x

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“Pontins Blackpool was very good i know that the...”

★★★★★

written by william555 on 07/11/2009

Pontins Blackpool was very good i know that the chalets were run down. if there was a bit more pumped in to it. the facilities were very good and some of them need a bit of Updating. Just think of the poor staff who have lost their jobs. the entertainment was very good and the food was very good. Ponntins Blackpool will be missed. William

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“Pontins Blackpool was very good i know that the...”

★★★★★

written by on 07/11/2009

Pontins Blackpool was very good i know that the chalets were run down. if there was a bit more pumped in to it. the facilities were very good and some of them need a bit of Updating. Just think of the poor staff who have lost their jobs. the entertainment was very good and the food was very good. Ponntins Blackpool will be missed.

William

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Shirley46's Comment

Written on: 08/08/2011

this review is repeated 2 more times after this one

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“Pontins Blackpool was very good i know that the...”

★★★★★

written by on 07/11/2009

Pontins Blackpool was very good i know that the chalets were run down. if there was a bit more pumped in to it. the facilities were very good and some of them need a bit of Updating. Just think of the poor staff who have lost their jobs. the entertainment was very good and the food was very good. Ponntins Blackpool will be missed.

William

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“Pontins Blackpool was very good i know that the...”

★★★★★

written by on 07/11/2009

Pontins Blackpool was very good i know that the chalets were run down. if there was a bit more pumped in to it. the facilities were very good and some of them need a bit of Updating. Just think of the poor staff who have lost their jobs. the entertainment was very good and the food was very good. Ponntins Blackpool will be missed.

William

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“I remember the best times of my being life at Pontins...”

★★★★★

written by on 14/10/2009

I remember the best times of my being life at Pontins Blackpool used to go with my Parents, Grandma and Cosuins and we loved every minute. I went back earlier this year with my own young family my wife and my two sons (6) and (2) we had an absolute great time my son still talks about it now 6 month later and thats just the 2 year old and the the older one cried when he found out it had closed he is still hoping for repreive. Don't get me wrong it had bad point chalets were the same as when I was a kid but we were never in them anyway entertainment was good old fashioned family fun bluecoats were great! Just wish I could take my kids again next year but as always yet another Great British tradition has been wiped out forever.

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“Heard this morning that Balckpool Pontins is closing,...”

★☆☆☆☆

written by piglet0909 on 04/10/2009

Heard this morning that Balckpool Pontins is closing, best news ever.
I was there with my sons football team in May and I have never seen anything like it. The staff were unhelpful,rude and really just couldn't have done anything else to be so unhelpfull. The room was disgusting -dirty, holes in bed sheets, dirty cups and by the first morning after wakening up the room was crawling with ants.
We've been to Cuba twice and to different resorts and for basically a 3rd world country by god they could give Pontins a run for their money.
The Great Escape just comes to mind.
My husband put together a letter when we came back and I printed off the pictures and sent recorded delivery and to this day 5 moths later we still await their reply!!!!!!!!! wonder why it's closing eh

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Ucanseethejoin's Response to piglet0909's Review

Written on: 19/02/2011

I worked there back then the staff were rude to us as well, our chalets weren't up to scratch, mine had spiders in it, I had to move chalets when the carpet became all wet, none of the toilets had seats.

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“This is the third time I have been to Pontins,...”

★★★☆☆

written by on 04/10/2009

This is the third time I have been to Pontins, Blackpool - I'm sorry the camp is now closing.
The check-in is a bit chaotic - there were two areas to book in "A to L" and "M to Z" - but this was not obvious to people queueing out the door and we wasted 15 mins before we realised this.
The accommodation is basic and the whole camp looks a bit down at heel.
The entertainment at night was good and the Restaurant meals were very good - as they have been on each of my visits.
And of course it is a good base from which to explore Blackpool.

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“stayed at pontins mid september with enjoy travel with...”

★☆☆☆☆

written by on 01/10/2009

stayed at pontins mid september with enjoy travel with 4 friends we were totaly disgusted the chalets were filthy and stinking could not see out windows the door was filthy only one cup but no handle your feet stuck to the floor shudder to think what would what it would be tried to lift toilet seat and it fell off never again

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“i dont wonder pontins blackpool has closed the place...”

★☆☆☆☆

written by on 29/09/2009

i dont wonder pontins blackpool has closed the place is a mess chalets are rotten not clean at all, carpets needed a clean so did the windows, we did not get the vouchers in are pack ,so paid full wack in club and shop which was expensive and the mattress was disgusting, it was a disgrace, tomatoe sauce on the wall ,it the first time i have been ,it was terrible, food was ok breakfast and tea. oh and the staff were miserable in the dining room

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Ucanseethejoin's Comment

Written on: 27/09/2010

I found this review helpful because...they were a pretty miserable bunch in the restaurant when I worked there

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“what a shame there closing pontins at blackpool, dont...”

★★★☆☆

written by on 14/09/2009

what a shame there closing pontins at blackpool, dont get me wrong its well out of date,but weve just had a pontastic break there.we was just
gonna take our footie team there next year now what we gonna do!!!!!!!!
great food, hard working staff, fab entertainment

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“So,so, sad to see Pontins go from Blackpool. We first...”

★★★★★

written by on 10/09/2009

So,so, sad to see Pontins go from Blackpool. We first stayed there in 2000 courtesy of the Inverness Sunshine Holiday fund,(our young son has a serious heart problem)and we have returned every single year since, at our own expense. We have thoroughly enjoyed every single one of our holidays there over the past 9 years and were already planning next years visit when we heard the bad news. Thanks to all staff and good luck wherever life takes you....

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“Just heard Pontins is closing in October. About time...”

★☆☆☆☆

written by on 08/09/2009

Just heard Pontins is closing in October. About time too. I booked in for 4 nights in August this year with my daughter and her family. We got our keys at 4.45 had our money back by 5.20 and out of there by 5.30. I couldnt see through the windows of my chalet, but when I went in uggghhh the smell, knocked me sick, the room not cleaned, beds unmade, rubbish bin tipped, I stepped over the banana skins and stuck to the carpet, I wondered what was behind other door, but dont ask me what it was like, the bathroom, by this time I was frightned to look. I just had to get out, I honestly dont know how anyone could stay in such a disgusting place. My daughters room had been tidied, but cleaned??? There was no room for a cot unless you put it under the kettle, omg I ask you.
Anyway, we booked into a hotel and had a great time. Thank goodness Pontins is closing, no one else should have to be put through this experience.PS I didnt want to leave a rating but had too, so ignore my rating as it would have read Zero if was possible.

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“We have just come back from blackpool pontins. ”

★☆☆☆☆

written by on 08/09/2009

We have just come back from blackpool pontins.
Its still in the 80's! the entertainment if you call it that was cancelled at last minute as it was just out of season. They did have entertainment for the kids but nothing else. The crazy golf was a joke!The go-kart track was rubbish and out of the way! The only thing i can say was ok was the chalet, couldnt fault it, it was clean, good size only downfall sometimes late at night you did have the odd plane or helicopter go over from the airport over the back. They only used one room at night the other finished at half 7 not made good use of space! The shop was very limited and basic. Only reason for chosing was the fact kids went free that meant classing my 17 yr old as a kid! The food was good but not fantastic! same choice nearly every night. The food outlets whistlestop for chicken was discusting! The captain cods was ok.

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“We had a great time last weekend at Pontins,...”

★★★☆☆

written by on 06/09/2009

We had a great time last weekend at Pontins, Blackpool. We stayed in club chalets, basic but spotless. Fresh white towels and fresh bedding lovely. Good food in the canteen, friendly staff, the bluecoats very entertaining and great cabaret. We read the reviews before we went too but gave it a chance and our children loved it at Pontins. So remember its not a 5 star hotel but a good old fashioned british holiday!!!! Its a shame its so old because looks are deceiving.

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“i have heard lovely stories of pontins,but when i got...”

★★★☆☆

written by on 05/09/2009

i have heard lovely stories of pontins,but when i got there,was not true certainly not at blackpool pontins.desperate need of a lick of paint.room was grubby.not cleaners fault,everything drappy.kettle had crack in it so couldnt fill up.bed linen had holes in it,tea stains up the walls,parts of front door off.blue coats were great,food in the food hall nice.pool very basic.staff nice and polite.but when i went to hand keys back in the man said you just put them in the basket on counter,didnt sign it back to them.there was no complaint form around to fill in.cheap and tacky.noy what i expected.

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“Arrived at Pontins today oh my God! It looks like a...”

★☆☆☆☆

written by on 29/08/2009

Arrived at Pontins today oh my God! It looks like a run down prison and we were not even going to bother checking in. However I decided to take a look at the room it was a club room, basic but clean, the surrouning area was free from litter. The security staff were good, before checking in I tried to take a look and they would not allow me on site prior to checking in so thumbs up to them. After a wander around and seeing the people staying we decided to leave. Say no more ! Rundown and in desperate need of some TLC come on Pontins, had I read these reviews prior to booking (silly me) I would never have booked, take onboard the comments and bring this place up to date a lick of paint at least and a few shrubs to hide the exterior would be a start. Good Luck, I for one will never return.

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“I am most disappointed in the attitude shown by...”

★☆☆☆☆

written by on 22/08/2009

I am most disappointed in the attitude shown by Pontin's to their customers. I booked a family weekend in Pontin's Blackpool in October, to avail of the facilities, and see the illuminations. After paying the booking deposit, booked non refundable air fares. Pontin's contacted me to say the weekend was now going to be for over 55's, and cancelled my booking. Although I got a refund on the deposit, this was only after a considerable number of calls to their call centre. Despite 2 letters I remain signifacantly out of pocket due to the air fairs I have incurred, and they refuse to accept any responsibility towards me, despite their decission to cancel a family booking to concentrate on a more niche market

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“Paid £900 for 4 days in July, for Club Accomodation,...”

★☆☆☆☆

written by on 17/08/2009

Paid £900 for 4 days in July, for Club Accomodation, don't know why I bothered upgrading because they are disgusting. Spent the whole four days in Blackpool because nothing to do in the Camp, swimming pool smelled of urine, nothing for kids to do during the day, When we got home we discovered my little girls ipod missing, i phoned Pontins Blackpool to ask if it had been handed in they said they would get back to me, after four further calls they told me nothing had been found i also discovered we had left a bag of the kids stuff, ie a football, slippers, a cuddly toy, I phoned and spoke to them and after seven phone calls I have been told they have not found anything and that they have contract cleaners and it is up to them to hand anything found in (what a joke) if you go make sure you don't leave anything as you have no chance of getting it back (even the manager forgot to put the phone on hold and I heard her say this stupid woman is on about a bag with stuff in it ) Customer service what a joke I am not really bothered about the items they have all been replace but it is the principal of the matter as for the place in itself I would never return we have been going for 20 years on and of but it cannot possibly get any more run down and i am sure if the enviromental health and health and safety went in the place would be closed down for ever

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