Interflora Reviews - www.interflora.co.uk

Interflora House, Watergate, Sleaford, NG34 7TB
0333 003 3588
★☆☆☆☆
1.4 / 5
487
12% of users recommend this
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“birthday flowers”

Written on: 16/03/2015 by DestineeAbbott (1 review written)

I ordered birthday flowers for my daughter. They were delivered on time from a very pleasant delivery person who wished my daughter happy birthday as he handed over a beautiful arrangement. Well done InterFlora… Read Full Review

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“Live in England, tried to order a plant for my mum in...”

Written on: 12/03/2015 by 1962Anderson (1 review written)

Live in England, tried to order a plant for my mum in Limavady NI. Logged on entered details for £25 plant with free delivery. Said they didn't deliver to that area. Went on the Limavady Interflora site and tried to reorded two other items with free delivery......same thing....even when its their on the website and less than two miles from their shop. Rang the Interflora number, no longer in use. Rang the Limavady shop, lovely helpfull lady was very nice but told me they only had certain items… Read Full Review

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“they simply never delivered the flowers.”

Written on: 10/03/2015 by bluezzy (1 review written)

they simply never delivered the flowers… Read Full Review

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“Disappointing!!!”

Written on: 09/03/2015

review total order: £38, requested refund: full negotiated refund: down to £25 interflora refused & refunded: £14 argued over a measly £10 difference I ordered the spring scent bunch for my niece, her first bunch of flowers, 5 years old. I paid £10 to have them delivered especially before 12pm in time for her birthday party that day so she could show them off to everybody. Especially that I couldn't be there and wanted to her to know I was thinking of her. I was abroad and the flowers… Read Full Review

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“Faultless service!!”

Written on: 16/02/2015

I have recently ordered some flowers for my girlfriend for 13th Feb 2015. Unfortunately, neither my girlfriend or I were in to recieve the flowers. They phoned me and posted through a "could not deliver" note. I tried to phone the number as stated on the note.......to no reply. I thought I would try again the next day. However, to mine and my girlfriend's surprise, they were delivered the next day! This is a sign of great customer service were taking the initiative to re-deliver the next day… Read Full Review

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“Website photographs misleading”

Written on: 31/01/2015 by fsSheehan211 (1 review written)

The funeral arrangement I ordered looked considerably inferior to the photo shown on the website. I queried it with Interflora who said that it had the correct number of stems - whilst that may be right, the florist clearly used inferior, smaller blooms so the overall effect was mostly one of just greenery. Shameful that they would cut corners on a funeral wreath. Interflora did not respond to my complaint about this aspect… Read Full Review

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“Quick Delivery to Ireland”

Written on: 20/01/2015

Ordered flowers for my cousin in Laois Southern Ireland . The flowers delivered quickly and accommodated my cousin by delivering to an alternative address that fitted in with other commitments that she had that day… Read Full Review

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“No funeral wreath”

Written on: 10/01/2015 by Cyrus410 (1 review written)

No wreath was delivered for the funeral of a very dear aunt. Received an e-mail after the funeral saying that the florist had run out of flowers. Absolutely disgusted with this very poor service and attitude. Will not be using Interflora again… Read Full Review

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“don't use interfloa”

Written on: 23/12/2014 by adrianwendrich (1 review written)

Absolutely shocking, ordered RED ROSES yes RED rose for my girlfriends Birthday costing over £85 with a glass vars .. and inter flora got it all wrong and sent white flower instead . Thank you for your mistake which you do on many occasions ..nice to be part of the 1000's you mess deliveries up for .. thanks. adrian wend… Read Full Review

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“A week today and still not delivered for a Birthday!!”

Written on: 16/12/2014 by Presley1947 (1 review written)

I ordered flowers for my Aunt's Birthday one week ago to be delivered last Saturday, they had 5 days to deliver. A week after the order she still has not got them. I went back to the florist who proved to me the order had been sent. He called the Interflora Centre but no response. Finally today the have told him it will be delivered tomorrow as they had had problems... I don't know which florist will be delivering but feel my Aunt should get some compensation for the delay or at least receive… Read Full Review

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“ AVOID AVOID AVOID”

Written on: 19/11/2014 by AtticusPreston1 (1 review written)

Order did not arrive on time despite the text I got saying it would. My husband (the recipient) had to call and enquire about his gift. They ended up sending him 2 hampers. What's the point of that? Interflora never contacted me. No apology, no email, nothing at all. Funny enough, my husband sent me some flowers for the same date. Used interflora too. They arrived a day late despite the assurance that they would arrive on the date requested. Extremely disappointed. PLEASE AVOID… Read Full Review

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“Large Pink Radiance = Absolutely Disgraceful!”

Written on: 27/10/2014 by qnNelson135 (1 review written)

I ordered the above for my daughter on the birth of her first child and paid £40 plus delivery. I am not exaggerating when I say there was about £10 maybe £15 at a push of flowers and they lasted a week. When I complained to Interflora they had the audacity to send me a £10 voucher which means I would have to spend more money with them. I told them what to do with their voucher and what I want is what I paid for and that is £40 worth of flowers. I will never ever use Interflora again… Read Full Review

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“Obnoxious Customer Service”

Written on: 25/10/2014 by pmci (1 review written)

When we phoned up on behalf of our daughter in Australia about a missing delivery to her grandmother on her 80th birthday - we received a very high handed response of not being able to discuss the non-delivery due to "data protection" restrictions!! The missed delivery was bad The unhelpful high-handed attitude exacerbated matters - horrible uncaring people!! (Order No. 269690921)… Read Full Review

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“Total waste of time!!!”

Written on: 19/10/2014 by Kayden124 (1 review written)

Placed an order to be delivered at my address today for anniversary. Received email from interflora stating the order had been delivered. I contacted them. It was a mistake apparently. I tracked the order later in the day. It stated it had been delivered once again. I contacted interflora, they said it was refused at the address and signed by someone with a different surname to my own. Which is my address where I had been all day waiting!! I was told they would contact Fedex and get back to me… Read Full Review

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“Terrible service”

Written on: 26/09/2014 by Luisq350 (1 review written)

Ordered flowers to arrive within 3 hours (and paid extra for this). This was the only reason I had chosen this company, and the only period of time I could guarantee that the recipient would be in the house to receive the flowers. I have a phone call an hour after booking (10:30am), saying that they could not deliver within 3 hours and could not give me an estimated time, but that it would probably be before 5pm. They did not offer to refund me for the 3 hour delivery payment; I had to ask. No… Read Full Review

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“useless”

Written on: 09/09/2014 by Hunterk493 (1 review written)

Absolutely useless and dissppointing. I ordered flowers for a friend as a surprise last week to be delivered today (saturday) by 3pm they hadn't been delivered so I called customer services who suggested I call my friend and tell her to leave a note for the courier to leave the flowers with a neighbour if she had to go out. I pointed out that this would ruin the surprise and they just said "yeah, you're right". It's now 23:00 and no delivery notification. Useless overpriced service. I'll stick… Read Full Review

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“Don't use UK Interflora”

Written on: 08/09/2014 by ShaniS (1 review written)

I've used interflora for order from the UK to South Africa and it's been great- but never again internally in the UK! (Oxford). The delivery is late- it's my mother in law's 80th birthday and she still hasn't received them - not acceptable for a birthday and I ordered well within time. Hopefully when they DO arrive, the flowers are of a decent quality. I still wish I'd gone with someone else though… Read Full Review

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“Absolutely AWFUL”

Written on: 03/09/2014 by Houston396 (1 review written)

Ordered a beautiful looking bunch of flowers as a surprise for one of my closest friends who has been unwell for a few months and having a really rough time. They arrived and although she was happy to receive some flowers, I was horrified at the picture she sent me of them. Absolutely nothing like the arrangement I ordered. I didn't want to tell her and upset her, so I emailed the pictures to Interflora. I received a call a few days later apologising, but I was not offered a refund but for the… Read Full Review

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“Sympathy flowers died the next day”

Written on: 30/08/2014

I ordered a bouquet of sympathy flowers for a friend whose father had died. When they arrived the bouquet was of poor quality and the flowers started dying the next day. My friend said that it was the thought that counted, but it was not the service I expected… Read Full Review

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“Not Trusted at all..ruined the occasion. ”

Written on: 23/08/2014 by Kash801 (1 review written)

I chose a 12 rose Bouquet for £39 + 6 delivery all together £45 but then it was out of stock so i called the customer services number and was put through to a girl. She told me that the 12 Rose bouquet i was after was not available but she can make a bouquet with the similar amount of flowers including carnation and the other plants they mix it with. It was for my wife for our 16th anniversary. When my wife received the bouquet it was a shock to me the bouquet had 5 very small and cheap… Read Full Review

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