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Written on: 21/01/2010 by blacktaffy2003 (1 review written)
Ordered Purity Orchids from Interflora on Monday evening for delivery by courier on Wednesday for my wife's 60th, they eventually turned up at 5pm Thursday. I complained on Wednesday by email and was given an automated reply. Checked the website on Thursday at 13.30 and the order tracking said they had been delivered, which was wrong. Customer servile replied at 10.30 on Thursday and just referred me to terms and Cond which state that they do not guarantee any delivery. The Interflora website… Read Full ReviewVisit interflora.co.uk
Written on: 17/01/2010
Charged £30 by Interflora for flowers that looked as though they cost £3. Very poor value. I would not recommend them. You would be better of donating £30 to a worthwhile charity on behalf of your loved one… Read Full ReviewVisit interflora.co.uk
Written on: 23/12/2009
This is the first time I've used Interflora. I'm very pleased with how punctual the delivery was - arrived on the day I requested. However, part of my order was missing which I found really disappointing. I ordered a Christmas Poinsettia plant with a bottle of red wine included for my boyfriend as an early Christmas present, and it arrived without the red wine. I've emailed them to complain and not sure what they will do to rectify the problem. But it really is a shame that the delivery I… Read Full ReviewVisit interflora.co.uk
Written on: 27/11/2009
Okay there's no option for delivery too early! I ordered flowers for my girlfriend for the 4th of Dec. They came today - the 27th Nov. How stupid can you be. It says on the account order details the 4th. Where on earth did the 27th come from? Okay they have promised me a full refund but that's not good enough- the surprise is ruined. They have seriously affected my views of them. I would now actively discourage people not to shop with these people. Not only were the flowers delivered on the… Read Full ReviewVisit interflora.co.uk
Written on: 27/10/2009
The absolute worst service I have ever had in all of my life! Totally appalling and disgraceful. I ordered a personalised fleece baby blanket as a surprise for a friend who just had a baby.Delivery was scheduled for 3 days after order was placed. After the day, i wondered why my friend hadn't called to say she received it so I called her to find out (spoiling the surprise!) and she hadn't. i called interflora and they lied that delivery had been attempted on the day by courier and a card was… Read Full ReviewVisit interflora.co.uk
Written on: 14/10/2009
Purchased flowers, chocolates and balloons for my fiance for her 30th, they arrived but without the card. My fiancee had absolutely no idea they were from me. I complained and they insulted me by refunded the delivery charge, when I went back to address my dissatisfaction they actually completely ignored by email - Appalling customer service definitely not recommended… Read Full ReviewVisit interflora.co.uk
Written on: 12/10/2009
I ordered a bouquet of flowers for my Grandmother's 80th and thought Interflora was a good way to go.
I requested a red/autumn shade bouquet with no pink flowers to be delivered on the 7th. I got the "it's on its way" email the day before the requested delivery date so I thought everything was fine.
Then my Mum calls and tells me the bouquet arrived a day late (2 days after it was sent out???) and the flowers were pink! My Grandmother hates pink flowers hence the request. Don't rely on these… Read Full Review
Written on: 19/08/2009
Thought the flowers looked amazing and lasted a very long time to, the only thing I was disappointed with was the plastic bag that was meant to hold the bouquet was not supporting the flowers at all and I had to remove the flowers out of the bag. However I would use the Interflora website again and look out for free delivery… Read Full ReviewVisit interflora.co.uk
Written on: 24/07/2009
Ordered flowers for my grandmother's birthday - they sent a lesser arrangement that comprised wilted flowers long past their prime. I sent an email complaining about the service (I live in Toronto, so long distance calls are expensive) and heard nothing back. Sent a second email - that was over a month ago. Still nothing.
Will never use interflora again.
… Read Full Review
Written on: 18/06/2009
Absolutely appalling. Ordered flowers for a birthday - found out a week later they were never delivered. Chased Interflora and they promised they would be delivered that day with apology chocolates and letter. Turned up a day later with no chocs or letter. When I pointed this out to Interflora they promised to get back to me - a week later I had to chase and they agreed to refund £20 (within 5 business days). Guess what - over a week later and no refund. I can acccept the odd mistake but their… Read Full ReviewVisit interflora.co.uk
Written on: 09/06/2009
I ordered a bunch of flowers along with a balloon from Interflora for my mother last mothers' day. The balloon arrived on the Friday (and was luckily intercepted by my father who suspected it was to be hidden away until the Sunday). He duly presented her with the balloon on the Sunday- which my Mum loved and immediately rang to thank me. However you can imagine my annoyance at being thanked for a balloon when you have in fact spent a considerable amount of cash on flowers.
The flowers turned… Read Full Review
Written on: 27/05/2009 by rAceR09 (1 review written)
I was a bit dubious after reading these reviews after I had already ordered with Interflora... but I have to say I was worrying over nothing. The flowers and balloon arrived within time specified, on the correct day. Beautiful flowers. Spot on service. My wife was really chuffed!… Read Full ReviewVisit interflora.co.uk
Written on: 04/04/2009
Hurrah ! This time beautiful flowers arrived for my mother's birthday and she was very pleased. However, the bottle of wine that should have accompanied the flowers did not !! One can only assume the worst. This is the second time I have ordered flowers, the first being a disaster. Giving people a second chance is more than fair but I am disappointed that the delivery is not what I ordered… Read Full ReviewVisit interflora.co.uk
Written on: 26/03/2009 by shirleygroves (1 review written)
I recieved my rose plant from my daughter on mothers day and it was lovely. The the plant was fresh and came in a strong box… Read Full ReviewVisit interflora.co.uk
Written on: 25/03/2009 by ThomsonK (1 review written)
Interflora is not a recommended company!Flowers arrived hours late from the delivery time i was told. the flowers were not a patch on what i had selected in the store! they have not lasted four days and i am extremely unsatisfied with the quality of the flowers! i would not recommend this company to anyone like myself that wants to send flowers as a gift! they are not cheap and are certainly not for a high quality… Read Full ReviewVisit interflora.co.uk
Written on: 22/03/2009 by upnorspice (1 review written)
I spent over £100 ordering online for Mothers Day, I placed the order on the 10th March (in good time) to be delivered on the 22nd March for Mothers Day.
No Delivery, No Phone Call, No Email even though I had provided contact numbers for my Mother and myself. I called Interflora who acknowledged they had the order and the "florist" had accepted the order. That is all the information they had and could not tell me why it wasnt delivered.
My Mother thinks I have forgotten, I am going to have… Read Full Review
Written on: 08/03/2009 by reflexions (1 review written)
Very disappointed with Interflora, i paid extra delivery charge to deliver the bouque same day but very very poor service they havn't delivered plus they don't reply emails i would never recommend anyone to use there site totally waste of money… Read Full ReviewVisit interflora.co.uk
Written on: 03/03/2009 by talltaff (1 review written)
The items from Interflora delivered were of a substantially lower quality than that advertised. Very cheap, cheap looking products in my opinion. Was for 60th birthday gift and all items meant to be themed with '60'logo were absent. Completely ignored the order and all gifts arrived late and presented poorly. Would never use interflora again for any purchases… Read Full ReviewVisit interflora.co.uk
Written on: 24/11/2008 by Di5 (1 review written)
I ordered a bouquet on the Interflora website on Wednesday and specified that I wanted the flowers delivered on Friday using their delivery date calendar. I was completely unaware that the delivery date I selected meant absolutely nothing.
The flowers weren't delivered on Friday and nor were they delivered on Saturday as went in the wrong van. Hopefully they'll get there today (Monday).
When I complained to Interflora I was told that I should have read the terms and conditions that state the… Read Full Review
Written on: 02/11/2008
The nature of sending flowers Nationwide by Interflora means that it is difficult for the sender to compare what is actually delivered with what was ordered. I have suspected for some time that Interflora could use this to their advantage. However, I have made an effort on the last 3 occasions to compare order v delivery and whenever I have checked, they have always seemed to differ. I would recommend Interflora to no one… Read Full ReviewVisit interflora.co.uk
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Written by Timm456
" What you see is NOT what you get. " Read More
" NO stars!!!!!!! not even a fraction of one star! " Read More