PayPal Reviews - www.paypal.com

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★☆☆☆☆

“Untrustworthy For Pricey Transactions”

Written on: 08/02/2014 by BobbyH- (1 review written)

I want this to serve as a review and a warning for individuals buying phones on eBay using Paypal or BillMeLater services: On November 3, 2013, I purchased a Samsung Galaxy Note 3 SM-N9005 cell phone from a user on eBay, for $688.00. A little over 2 months after owning this device, on the morning of January 31, 2014, I was unable to use the T-Mobile carrier service on this phone, specifically a "Not registered on this network" error message. After trying everything I knew how to resolve what… Read Full Review

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★☆☆☆☆

“PAYPAL what a joke”

Written on: 19/01/2014 by unclepops999 (2 reviews written)

their TV advert says, "like taking candy from a baby" Hey guys you are the baby, PAYPAL takes the money, stupid site not governed in the UK, beware, as many have found to their cost, you could lose the lot… Read Full Review

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★★★★★

“I love PayPal”

Written on: 09/01/2014 by W3R3view (4 reviews written)

I sell easily 10K+ per month, my customers love it and so do i. The money gets in my bank within 3 days, always amazing customer service!… Read Full Review

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Carlajane123's Response to W3R3view's Review

Written on: 27/05/2014

if you have sales of 10k why use paypal it must be costing you a fortune or is this ebay where you have to use paypal meaning that if something goes wrong you lose out cant even take them to court as not governed under english law i hope things dont go wrong but have heard too many bad stories so good luck but be wary

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Honestyaccountability's reply to Carlajane123's Comment

Written on: 01/06/2014

Sounds like one of their directors or shareholders trying to 'up' PayPal's low score here.

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★☆☆☆☆

“its not available at all countries”

Written on: 08/01/2014 by fordcd (2 reviews written)

its not available at all countries… Read Full Review

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★☆☆☆☆

“PayPal is the worst never my pal but just make me pay”

Written on: 08/12/2013

PayPal is the worst making me wait 21 days to get my money I'm pissed.they need to be quicker or shut down. The dont even deserve nothing of a star… Read Full Review

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★☆☆☆☆

“Shabby service at point of sale, shabby after service.”

Written on: 30/11/2013 by NOJ_Norfolk (1 review written)

I bought some items off E-Buyer using Paypal, I was charged an additional fee as apparently my address was a Paypal unsecured address. I complained with little success to Paypal. The to prove a point I bought the same items on my credit card direct (the one you PAYPAL debited for the original transaction)) and it went through no problems. So what value did they add? Clearly Paypal and E-buyer have some issues the price doubled just because I used Paypal clearly not a value service to me. I… Read Full Review

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Toottoottoot's Response to NOJ_Norfolk's Review

Written on: 14/01/2014

PEEPS >> PAYPAL - E-BAY - GUMTREE all out of the same rotten apple, won't touch anyone of them, they are just set up just to dupe money out of people

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★☆☆☆☆

“Absolutely Horrible ”

Written on: 28/11/2013

Why should I have to wait 21 days after selling merchandise that Paypal did nothing to facilitate my sales. They took their cut of my money, charged me a fee for making money, made me wait 21 days for it, and then to top it off made me wait an additional 3 days to "verify" my bank account. I'm sorry, majority of us are normal hard working people, not criminals, and I should not have had to wait a month to get the money I rightfully made just because some company wants to hold it and scrap the… Read Full Review

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Carlajane123's Comment

Written on: 27/05/2014

imagine roughly 50000 people in same boat on average all waiting for £10 that is a quarter of a million pounds sat in paypal bank making interest they are not goverened under english law so just take the proverbial

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★★★★☆

“paypal review”

Written on: 27/11/2013 by kamathi (3 reviews written)

to have genuine goods on the site should protect consumers from fake seller as their state in their site.not every thing you see in the websites are genuine… Read Full Review

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★★★★★

“Review rigging”

Written on: 21/11/2013

I have just looked through five pages of reviews and the predominantly negative comments and noticed that I was reading the same ones as on earlier pages. Where are the other 200 reviews??????????????????????… Read Full Review

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Carlajane123's Comment

Written on: 27/05/2014

oh right get real paypal is rubbish they hold money when they shouldnt and take money when they shouldnt read all ebay reveiw sites same story do you think people should have to use this payment method when using ebay especially when they are not governed by english law get real

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★☆☆☆☆

“STILL ON THE PHONE...WORST EXPERIENCE EVER”

Written on: 18/11/2013 by stillhaventreceivedmymoney (1 review written)

I would NOT recommend this to small business owners. The delays it takes to get your money and the lack of customer service support are just the start. I have just now been transferred for the third time without notice because the first two people didn't understand what the issue was so in the middle of the conversation they just transferred me. I am furious to say the least… Read Full Review

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★★★★★

“Shocked with other reviews”

Written on: 09/11/2013 by LindaBezak (2 reviews written)

Member on the site since 2011, one of the best sites that I use on regular basis, either as a buyer or a seller. I heard a lot of terrifying stories about them, but never had an issue with PayPal and will always be my number # 1 payment method online… Read Full Review

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Carlajane123's Response to LindaBezak's Review

Written on: 27/05/2014

so you never had payment held for 21 days because that is the rules for new sellers on ebay
dont suppose its as bad as when you are paying but would you pay a fee to use your debit card when you had money in bank

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★★★★★

“Can't thank you enough!!”

Written on: 27/10/2013

I have never had any problems with paypal and use them always when ordering online. Recently they protected me against a fruadster company and refunded my money in full. I am totally grateful to paypal for being there as i would have lost quite a bit of money.... Ever grateful, will always recommend and use Thank you… Read Full Review

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★★★★☆

“PayPal is the best payment gateway for all kind of...”

Written on: 23/09/2013 by danieljohnston (1 review written)

PayPal is the best payment gateway for all kind of online shopping. I have a website and i used payment gateway for secure payment options… Read Full Review

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Harrijames's Response to danieljohnston's Review

Written on: 23/09/2013

good, glad for you everything is going well, just wait until something goes wrong then you will see how wonderful paypal really is
why do you think the overall average score is so low ? all these people cant be wrong, and i speak from bitter experience.

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★☆☆☆☆

“awful paypal i will never use again”

Written on: 21/09/2013 by harrijames (5 reviews written)

i have been informed by paypal that my account has been limited (frozen) i only found out as i made a purchase on e bay and paid via paypal and the seller contacted me to ask when was i paying for the item. i contacted paypal who couldnt answer why my account had been limited, so i lodged a complaint, to which i was informed it would take a minimum of 4 weeks for someone to just look at my complaint and it would probably take longer. JUST HOW MANY COMPLAINTS DO PAYPAL GET ???????????????????… Read Full Review

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★★★★★

“I am surprised to see the rating to be so low. ”

Written on: 08/08/2013 by rexyrex (1 review written)

I have been using paypal since the start of this year and this site offers so much protection to buyers. I seem to always have problems with my sellers and paypal has been just. I lost a dispute and paypal didn't ask me for evidence which they should have, so I called and complained and they gave me 25$ credits. This type of payment is way safer than paying by your credit card as you won't get a chance to get your money back if you are scammed. Whatever you are not satisfied with, call paypal… Read Full Review

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Carlajane123's Response to rexyrex's Review

Written on: 28/05/2014

if you are tricked on your credit card you are entitled to a full refund no quibble
i have had many arguments with paypal over money they are rubbish if they were so good why wont big four supermarkets let you pay by paypal ? and most other online websites wont touch paypal people mainly use paypal because most sellers on ebay have to use it give people a choice of recieving money direct to their debit card from buyer bypassing paypal and they would snatch your hand off
that day will come hopefully sooner than later

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★☆☆☆☆

“DO NOT USE PAYPAL”

Written on: 03/08/2013

I sometimes buy/sell on Ebay and do not accept Paypal. I had major problems with them and an overseas buyer who declared he had paid. It didn't show up on my account and he withdrew from the deal giving me some bad feedback. The bad feedback should have gone to our friends in Paypal. I contacted them and got nowhere… Read Full Review

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★☆☆☆☆

“Very dissapointed! Avoid these liars and their awful...”

Written on: 01/08/2013 by Yury86 (1 review written)

Try to avoid PayPal for your transactions, it is absolutely unreliable. I was using it both as a seller and a buyer and did not get the service I expected. For sellers it is very frustrating because of their buyer protection policy which is not reasonable at all. They don't care if you are right and if you complied with their policy in full, they will decide each time in favor of buyer. Last time a buyer stated that he received empty and broken package. I made everything as is stated in Seller… Read Full Review

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★☆☆☆☆

“Stay away from PayPal”

Written on: 20/07/2013

If PayPal were properly regulated they would have been closed down years ago. But they are registered in Luxembourg and can avoid every complaint procedure laid against them. After just a few weeks of online transactions my PayPal account was 'limited' (i.e. frozen) with £500 of my funds withheld. Asked to provide a long list of identifying documents for my company: Certificate of incorporation Proof of trading address Proof of my identity as Director Proof of my own address These… Read Full Review

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★☆☆☆☆

“DO NOT USE PAYPAL”

Written on: 04/07/2013 by denisedarwent (2 reviews written)

I paid for a holiday rental in London through paypal, great I thought, this is safe. They paid the amount that I asked them to, then credited it back to my account, because they said, my account had been compromised. Then they asked me for documents to prove who I am. I sent them everything, but you guessed it, my paypal account is frozen. Because of them, I lost the house, my deposit. An apology, no!!!, just rude, sarcastic people with an attitude. Beware, don't use paypal… Read Full Review

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★★☆☆☆

“Getting a Refund is a huge hassle”

Written on: 29/06/2013 by Sid544 (1 review written)

I purchased a home theatre system on eBay. When I received the product one of the speakers turned out to be defective. I contacted the seller. He said he'll get back to soon. 3 days later no response. I contacted him again, he doesn't' answer. I finally decided to contact Paypal. I filed a dispute with him. I requested a partial refund for the defective speaker. The seller never responded to the dispute. Paypal closed the dispute about 20 days later. I had to wait almost 23 days to get my issue… Read Full Review

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Mona.h's Response to Sid544's Review

Written on: 30/11/2013

sometime i feel paypal not really active bank may be the customer service need to be more useful and helpful

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