Reviews for Zen Internet www.zen.co.uk Reviews

Watch this item
Zen Internet www.zen.co.uk
3.8 stars
Average rating for this product is: 3.8 out of 5

From 4 ratings and 66 reviews

Thumb up 71% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Zen Internet www.zen.co.uk Reviews

Sort Reviews

  • Guest 23rd Jul 2008

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I've been with these people from the beginning and, although there might be cheaper ISPs about, you pay for their sheer professionalism and great service - brilliant. Well recommend Zen Internet.

  • danwilks Rank: Lance Corporal 21st Jul 2008

    Reviewer rating: 1.5 stars


    On average, people found this review very helpful
    Report this review



    This is a review for unix Hosting only. The price is good (for a UK company), however the real let down is there are a lot of service outages for me. You can check to see the planned outages on their website, but they will send you an email if they are going to turn your server off for a day / weeke ...

  • len10 26th Jun 2008

    Reviewer rating: 5 stars


    len10's review has yet to be rated - Be the first!
    Report this review



    Cannot say a bad word about theses guys. Phone them up - they answer and fast! Tech support articles are clear so you'll generally find what you want in their knowledge-base. However, if you want to discuss, they're always there and guess what - the sales guys know what they're talking about and ar ...

  • Guest 25th Jun 2008

    Reviewer rating: 4 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    After a lot of swapping between providers over the past 3 years i found Zen 10 months ago & have never thought about changing again.

  • Guest 20th Jun 2008

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    Absolutely exceptional customer service and support. I joined them years ago and my DSL connection has "Never" skipped a beat in all that time close on 7 years now. My connection was delivered in 3 days not 5 as suggested and the accolades they have continued to win for god knows how long must count ...

  • Guest 4th Jun 2008

    Reviewer rating: 4.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    Always reliable connection. Excellent customer and technical support. I moved over from Pipex Homecall. Within a week they had fixed the problem I had with my line to the exchange (needed an engineer which Tiscali wouldn't send out). Excellent service, well recommend Zen Internet.co.uk

  • Guest 3rd Jun 2008

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I have been using Zen for 6 years and the few connection problems I've experienced in all that time have all been caused by BT.

    They are the only home broadband ISP I have used and I have stuck with them for this long because they are excellent. I previously used several different dialup ISPs and ...

  • Guest 23rd May 2008

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    Seems pretty good so far. Had a bigger (and less expensive) provider before, but suffered slow speeds and daily downtime. So far, no downtime at all and it's twice as fast as before.

    Support is a cheap rate number and when I tried it out, was answered quickly by a helpful native English speaker who ...

  • Guest 14th May 2008

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I transferred to Zen from Orange about 12 months ago. The improvement couldn't have been more marked. Whereas with Orange I lost my connection virtually every day (sometimes several times) I have never noticed a moments downtime with Zen (and although I live some distance from my exchange my downlo ...

  • willmans 7th May 2008

    Reviewer rating: 5 stars


    willmans's review has yet to be rated - Be the first!
    Report this review



    Fast and consistent. If you ever have to speak to customer service you speak to a techie that knows his stuff and not a customer services on the other side of the world. Zen are the way to go.
    They should introduce another band as 2GB is never enough but 20 is too much for me.