Reviews for Zen Internet www.zen.co.uk Reviews

purlfrost's review has yet to be rated - Be the first!
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Zen Internet is great when it works. C panel goes down too often for my liking. My site is then off line and so is my business. it seems to happen every 3 to 4 months. As a business, I can't afford this type of service. Just not good enough.

GrahamStoneman's review has yet to be rated - Be the first!
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I've been with Zen Internet just over a year and not once have I lost my internet connection because of faults. Customer service has always replied within a few hours. They've never messed up the billing. Website (especially the customer portal) is excellent. Includes webspace ideal for photos a ...

r j oates's review has yet to be rated - Be the first!
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Zen Internet were reliable with great backup and good communications . I have been with Zen for years and have hardly ever had a problem, when I did it tended to be down to to an old modem, since getting the latest type from them I have never had another. The guys cannot be more helpful and problem ...

chrismj's review has yet to be rated - Be the first!
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Poor quality of hardware. Poor knowledge levels at technical support. Lack of English speaking tech support (only speak computerease, which I dont and they seem un willing to translate to plain English). So far over 4 hours on phone and no further on. Dreadfull for an award winner!

Jan42's review has yet to be rated - Be the first!
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Have been with Zen for almost 18 months... absolutely excellent, reliable broadband provider ... you get what you pay for. They email to advise how much of our monthly allowance we have used which is helpful. Customer service is something other providers could learn from. They help even when the pro ...

u02i045's review has yet to be rated - Be the first!
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I would recommend Zen Internet to everyone who wants a no hassle connection that is always up when you want it, and having never had to call them regarding connections issues since joining its made my life that much easier compared to friends who have wasted monies on premium rate Support lines on o ...

Guest's review has yet to be rated - Be the first!
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Used 8000 lite service for two years and never had a problem with them. They provided intelligent support beyond what would be expected when another hosting company implied my connection was at fault.(of course it wasn't). Although Zen are more expensive than most you get a good reliable service an ...

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I was with Virgin.net. Hopeless connection speed, terrible customer service that cost 45p a minute.. Having swopped with zero issues in 4 days I find my speed has increased 4 fold to just a few K short of the promised 2mb. JOY! I had a small problem setting up email which was my fault but they spott ...

sadgrove's review has yet to be rated - Be the first!
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I'm feeling really let down by Zen. For the last four days, my business has had no broadband, and Zen hasn't managed to resolve the problem. Zen's Technical Support refuses to get involved, saying that it's BT's problem. BT, meanwhile, says 'It's a problem caused by your broadband supplier, and we'v ...

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Been with zen after bad experiences with Eclipse, Bulldog and Freedom2Surf.Absolutely no problems with connection at allOn 8000 Active.