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Written on: 18/04/2008 by yuri75 (1 review written)
Booked all inclusive in Sharm el Sheikh, asked to confirm that we'll be able to use any restaurant or bar, agent confirmed 3 times and promised to email confirmation. Had to chase the email, after 5 phone calls and 3 mails - never got reply - got really cross and had to argue with the agent to give my email address. Email arrived after 4 more days chasing but not as promised, without any details. When arrived in resort had to breakfast in 1 place, go for lunch to another and evening meals… Read Full Review
Written on: 12/04/2008 by fridjarthur (1 review written)
I thought I would post this Positive review: Originally discovered Jetline via teletext but booked direct via their website. Booked holiday in Benidorm for March 2008 - we chose independent flights, hotel and the offered transfer. Booking and paperwork was handled efficiently and on the day everything was as it should have been. We were also very pleased with the overall price. Would definitely consider booking via Jetline again… Read Full Review
Written on: 04/04/2008 by opalfruit (1 review written)
Booked a holiday to Tenerife in hotel Marylanza, amazing hotel and really enjoyed it. Price was best I could get and would be happy to book with them again. Very impressed!… Read Full Review
Written on: 24/03/2008 by janeb99 (1 review written)
Good Value. Everything I was told was what I got Booked with Jetline Travel in January for a holiday to Tenerife. Found them on teletext and was very happy with the service. Found an excellent offer, called and booked. Would use again… Read Full Review
Written on: 20/03/2008
The staff seem friendly until there is a problem. One member of staff was rude and arrogant telling us it did not make good business sense to sell they holiday to us as they could get more money from someone else… Read Full Review
Written on: 01/03/2008
used this company in 2006 and they were superb. Tried to book a similar one and was quoted £1000 more than the last one and simply told if I could not get it cheaper , ...get me half a dozen as well....I asked for the quote to be emailed but nothing arrived. I had no callback, so I chased them up and just could not get any sense at all. I have now booked with a local agent and yes, Jetline, if you are prepared to take an interest in your customers, employ cruise specialists ? who are happy… Read Full Review
Written on: 25/02/2008 by hezzy100 (1 review written)
I tried to book a holiday through Jetline Travel's website and got as far as putting in my card details. This came back as unauthorised although I knew that there was money in my account. Found out from my bank later that money had been taken although Jetline Travel had told jme there was no record. When I called I got nowhere (told it wasn't the company but the computer??????) The people I spoke to were not really interested, calls were never returned and eventually got a Manager who had… Read Full Review
Written on: 16/01/2008 by Michael Clark (1 review written)
They told me day before I left that the hotel was overbooked and had to arrange another...by that point there was VERY limited availabilitiy and ended up on the other side or Majorca. I had to fork out the extra £130 to stay in another hotel as they said I couldn't cancel as they had already booked the fights! Resort Hoppa is the exchange they used once we arrived at Palma airport. Nodbody knows what they're doing in the company. 2 Years in a row, in different locations I've had to suffer that… Read Full Review
Written on: 25/07/2007 by ALISONJ (1 review written)
We booked a holiday for our family (2 adults and 2 children) with Jetline to Turkey. We stayed 5* All Inclusive in Marmaris. We went on 5th July and for the whole family, for seven nights, we paid £850 in total. we had spent days calling around for prices and then found www.jetlinetravel.com and booked it online. We had no problems and the holiday was excellent. We would strongly recommend them to friends.
We did not receive our confirmation email immediately but when we called it was… Read Full Review
Written on: 19/07/2007 by mrsmyth (2 reviews written)
Great Hotel and all details given were correct.
Flights on time.
Good service overall.
I thought I would leave a positive remark as we had such a good holiday and people don't normally say anything when they've had a good experience.
Would recommend and use again… Read Full Review
Written on: 12/07/2007 by sue1234 (1 review written)
I recently travelled with Jetline and had wonderful holiday. I don't normally leave feedback but it seems only fair to be appreciative, especially as the majority of people who leave feedback on these sort of sites are negative ones.
I went to Spain and paid far less than expected and got everything I asked for. I'm sure this company arranges lots of holidays so may have the odd issue but personally I have nothing but praise. Will definitely try them when we're next arranging a holiday.
Hope… Read Full Review
Written on: 06/07/2007 by stevejtheta (1 review written)
Jetline Travel offered a good base package price, but then pre-sold me a tour upgrade for £140 that was available locally on the holiday for only £56. But even worse, Jetline Travel didn't implement my upgrade, they didn't advise the local tour operator about my tour upgrade and so I had to also pay the £56 local fee to actually get my tour upgrade. I now find Jetline Travel being slow to respond, they have never returned my calls after promising they would. I also feel they are just ignoring… Read Full Review
Written on: 20/05/2007 by asmith99 (1 review written)
We recently booked a holiday with Jetline Travel to go to the Red Sea. We paid an unbelievably low price and to be honest I was worried that as it was so cheap that something was up but to our surprise, when we arrived at our hotel we found that in fact we had got a superior sea view room, we booked a standard. The hotel was spot on and we had a fantastic time.
The only set back was that we had to wait a little longer than we were told for confirmation of details but I guess they are a very… Read Full Review
Written on: 25/03/2007 by surgeon (1 review written)
I have booked my holidays over the phone through Jetline Travel. I paid with my card but they didn't send confirmation, as promised, by email. I called the booking centre twice and both times staff were very rude and unhelpful. Don't know yet if we are travelling and where from, so I can't book the airport parking yet. Five days to travel and no news!… Read Full Review
Written on: 06/02/2007 by snowflake (1 review written)
The worry of the cruise tickets, which we were were told would arrive about 10 days before leaving, arrived 2 days before. The supposed connecting flight was impossible to catch, as there was simply not enough time. We almost missed the cruise because of this. The hotel in Miami was way out, and it smelt bad. The taxi cost us more than if we had paid for an overnight stay in a NEARBY hotel. Flight connections need to be looked into by Jetline Travel… Read Full Review
Written on: 01/02/2007 by chocolatebudgie (1 review written)
My booking with Jetline saved me over £100pp on other quotes that I had. We travelled to an all inclusive resort on the Costa Brava in Spain and paid less than £160pp in a named hotel! I am surprised by some of the reviews on the Review Centre website as we had no problems at all and this is the third time we've booked with Jetline. We actually booked online at www.jetlinetravel.com and someone phoned to confirm all the details.
Will definitely be booking our next holidays with… Read Full Review
Written on: 06/01/2007 by Ruhi (1 review written)
I shall be using and recommending Jetline in the future. This is certainly the travel agent for people who like to travel with friends but have their own room at a good price. I will not go back to Thomas Cook / First Choice etc.
The website is easy to use and there is excellent information available about the hotels, there is more choice at your fingertips… Read Full Review
Written on: 20/10/2006 by steve m (1 review written)
I was amazed at some of the negative comments, but I would think this company deals with thousands of customers. It is the old saying about pleasing some of the people etc. Perhaps they should book with Butlins. We were well looked after by Jetline Travel, and we wish them all the best… Read Full Review
Written on: 12/10/2006 by harrygol (1 review written)
I booked my holiday with Jetline Travel. They gave me a very good offer for a holiday to Spain. They booked us a nice hotel. I had some problems, but they were so helpful.
Overall, my holiday was very nice, with very good food and hotel. Everything was perfect, so I strongly recommend this company… Read Full Review
Written on: 14/09/2006 by Tadpole (1 review written)
Anybody that had a complaint against this company both now and in the past are advised to contact consumer direct tel. no. 08454 04 05 06. who can be helpful… Read Full Review
As rated by our community of reviewers
" Very much satisfied " Read More
" Great holiday experience. " Read More
" Cheapoair is Great " Read More
" Absolutely Disgraceful " Read More
" Ignored " Read More