Jetline Travel Reviews

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★★☆☆☆
1.9 / 5
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☆☆☆☆☆

“Jetline Travel refused to send me out a receipt for...”

Written on: 22/08/2006 by Kristel9 (1 review written)

Jetline Travel refused to send me out a receipt for £1200 I had paid for my friend and myself. I had to call and e-mail over 15 times, and eventually they sent one out 8 weeks after the had debited my account, but to the wrong address. When we tried to advise them of their mistake they would not accept the change as it did not match the address they had?! Again this took at least 10 calls.

When we had not received out tickets 2 weeks prior to departure I called again. I was then told that we… Read Full Review

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★☆☆☆☆

“Jetline Travel need to train their staff to be more...”

Written on: 15/08/2006 by jessica2307 (1 review written)

Jetline Travel need to train their staff to be more efficient and helpful, instead of making excuses as to why things have not been done. I phoned six times and asked for a fax to be sent through. I was told that the member of staff who could send a fax was not available.

I was not impressed all, and staff were extremely unhelpful. I was basically told they were too busy, and it was no big deal to them that I had still not received my confirmation documents after being sent the wrong ones… Read Full Review

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348575_Cei's Response to jessica2307's Review

Written on: 01/03/2008

I totally agree with all the comments, I have just returned from a holiday with Jetline, it was a package comprising of flight to New York, stay in New York and cruise. The flight and the cruise were fine but I am having an ongoing dispute with them over the hotel. As previous comments have mentioned, the staff are extremely rude and very unhelpful thats if you can get to speak to anyone as they never answer the phone and if they say they will call back they never do, they need to be better trained in customer relations.

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★★★★★

“Jetline Travel were very helpful, and they were the...”

Written on: 27/05/2006 by steven19 (1 review written)

Jetline Travel were very helpful, and they were the cheapest travel agency that we contacted.

We got through quickly, and the agent was very helpful, she was also able to beat all our previous quotes.

Our first choice holiday sold out before we made our mind up. Jetline helped us find an alternative, it was slightly more expensive, but it was excellent… Read Full Review

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★★★★★

“I went to Egypt with Jetline Travel and paid less than...”

Written on: 06/12/2004 by macca002 (1 review written)

I went to Egypt with Jetline Travel and paid less than half the price of other people in the resort and I was in a better hotel. I cant thank Jetline enough for the best holiday of my life!!

Fantastic!!… Read Full Review

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★☆☆☆☆

“Jetline Travel: ”

Written on: 24/11/2004 by chris007 (1 review written)

Jetline Travel:
The hotel, the ROYAL BEACH at Lloret was supposed to be 4 star but was more like 2 star, facilities were very poor, food mediocre, located on a side street with our room facing a block of flats (we were told it had sea views!)
No residents lounge, and the bar was like a works canteen. There was no contact for Jetline Travel in the resort… Read Full Review

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Diann Williams's Response to chris007's Review

Written on: 15/03/2006

we travelled with jetline to costa brava, hotel osiris all inc, the price was spot on, hotel tops in fact the whole stay from leaving liverpool airport to coming home was tops.

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★☆☆☆☆

“I feel Jetline Travel misled us and over charged us. ...”

Written on: 03/11/2004 by john rafferty (1 review written)

I feel Jetline Travel misled us and over charged us. The holiday ended up costing a lot more than had if we booked through PROPER travel agents.
I was told we were going to a five star hotel when it was only a four. We were also told to forget the transfers and make our own way to the accommodation, this ended up costing €110 instead of €60. I was also led to believe that we would be a short walk from the town when infact we had to get a bus! I don't recommend anyone using this so… Read Full Review

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208187_Gaz123's Response to 175922_john rafferty's Review

Written on: 30/08/2005

I have dealt with jetline travel for the past five or six years and have found them to be the cheapest and most informative travel company around. We have had about 8 holidays to destinations from Costa Brava right through to Egypt and have paid less than everybody else on holiday at the time every time.

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★★★★★

“Jetline Travel was an excellent company to deal with....”

Written on: 27/09/2004 by tommc (1 review written)

Jetline Travel was an excellent company to deal with. They were very helpful and knew what they were talking about. Flight from Prestwick by Ryanair on time at Girona, hotel excellent, good value for money… Read Full Review

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★★★★★

“JETLINE TRAVEL Most helpful travel agency I have ever...”

Written on: 09/03/2003 by JOHNNO. (1 review written)

JETLINE TRAVEL Most helpful travel agency I have ever booked with. There prices are excellent and hotel descriptions and service is spot on… Read Full Review

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