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Written on: 06/01/2007 by Ruhi (1 review written)
I shall be using and recommending Jetline in the future. This is certainly the travel agent for people who like to travel with friends but have their own room at a good price. I will not go back to Thomas Cook / First Choice etc.
The website is easy to use and there is excellent information available about the hotels, there is more choice at your fingertips… Read Full Review
Written on: 20/10/2006 by steve m (1 review written)
I was amazed at some of the negative comments, but I would think this company deals with thousands of customers. It is the old saying about pleasing some of the people etc. Perhaps they should book with Butlins. We were well looked after by Jetline Travel, and we wish them all the best… Read Full Review
Written on: 12/10/2006 by harrygol (1 review written)
I booked my holiday with Jetline Travel. They gave me a very good offer for a holiday to Spain. They booked us a nice hotel. I had some problems, but they were so helpful.
Overall, my holiday was very nice, with very good food and hotel. Everything was perfect, so I strongly recommend this company… Read Full Review
Written on: 14/09/2006 by Tadpole (1 review written)
Anybody that had a complaint against this company both now and in the past are advised to contact consumer direct tel. no. 08454 04 05 06. who can be helpful… Read Full Review
Written on: 04/09/2006 by a ali (1 review written)
I am very disappointed with there service. No one replied back to my question before I went on holiday, and we received an incorrect description about the holiday that was given to us. I would use them again, but the manager in charge should take note of the complaints… Read Full Review
Written on: 24/08/2006 by mem (1 review written)
Jetline Travel were so unhelpful I had to do all the running around and make necessary calls myself; eg. hotel reservations (they said they could not get a person going on holiday for 1 week to share with 2 people booked for two weeks), but I made the call to the hotel company and they said it was not a problem. Jetline also told me that the flight was fully booked, but when I rang Thomsons Direct, they told me they had 4 seats available. I felt that as soon as your money has been debited from… Read Full Review
Written on: 22/08/2006 by Kristel9 (1 review written)
Jetline Travel refused to send me out a receipt for £1200 I had paid for my friend and myself. I had to call and e-mail over 15 times, and eventually they sent one out 8 weeks after the had debited my account, but to the wrong address. When we tried to advise them of their mistake they would not accept the change as it did not match the address they had?! Again this took at least 10 calls.
When we had not received out tickets 2 weeks prior to departure I called again. I was then told that we… Read Full Review
Written on: 15/08/2006 by jessica2307 (1 review written)
Jetline Travel need to train their staff to be more efficient and helpful, instead of making excuses as to why things have not been done. I phoned six times and asked for a fax to be sent through. I was told that the member of staff who could send a fax was not available.
I was not impressed all, and staff were extremely unhelpful. I was basically told they were too busy, and it was no big deal to them that I had still not received my confirmation documents after being sent the wrong ones… Read Full Review
Written on: 27/05/2006 by steven19 (1 review written)
Jetline Travel were very helpful, and they were the cheapest travel agency that we contacted.
We got through quickly, and the agent was very helpful, she was also able to beat all our previous quotes.
Our first choice holiday sold out before we made our mind up. Jetline helped us find an alternative, it was slightly more expensive, but it was excellent… Read Full Review
Written on: 06/12/2004 by macca002 (1 review written)
I went to Egypt with Jetline Travel and paid less than half the price of other people in the resort and I was in a better hotel. I cant thank Jetline enough for the best holiday of my life!!
Fantastic!!… Read Full Review
Written on: 24/11/2004 by chris007 (1 review written)
The hotel, the ROYAL BEACH at Lloret was supposed to be 4 star but was more like 2 star, facilities were very poor, food mediocre, located on a side street with our room facing a block of flats (we were told it had sea views!)
No residents lounge, and the bar was like a works canteen. There was no contact for Jetline Travel in the resort… Read Full Review
Written on: 03/11/2004 by john rafferty (1 review written)
I feel Jetline Travel misled us and over charged us. The holiday ended up costing a lot more than had if we booked through PROPER travel agents.
I was told we were going to a five star hotel when it was only a four. We were also told to forget the transfers and make our own way to the accommodation, this ended up costing €110 instead of €60. I was also led to believe that we would be a short walk from the town when infact we had to get a bus! I don't recommend anyone using this so… Read Full Review
Written on: 27/09/2004 by tommc (1 review written)
Jetline Travel was an excellent company to deal with. They were very helpful and knew what they were talking about. Flight from Prestwick by Ryanair on time at Girona, hotel excellent, good value for money… Read Full Review
Written on: 09/03/2003 by JOHNNO. (1 review written)
JETLINE TRAVEL Most helpful travel agency I have ever booked with. There prices are excellent and hotel descriptions and service is spot on… Read Full Review
As rated by real users
" Very helpful and pleasant " Read More
" Quickest feedback I had " Read More
Written by AlfGo
" Fantastic hotel and great place to visit " Read More
I can find cheapest prices possible.
Customer service is fine. They... " Read More
" Second nature! " Read More