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Written on: 18/07/2008 by deborahmh (1 review written)
I would never use Jetline travel again, and would advise anyone thinking of booking a holiday to go elsewhere. The customer service is very poor. I booked a 2 week stay in Antigua to find I have been allocated a substandard room with no air-conditioning, TV or bath!
Jet line didn't explain this at the time of booking, and when I finally did get hold of them, after making several calls which I never got a return to and then refused to change it.
Now I have found out that as this is not a… Read Full Review
Written on: 08/07/2008 by monkeyface (1 review written)
Operator tried extremely hard to get me a good price fare outward to pick up the cruise. Without his effort I could not have afforded the holiday. A responsible and ethical company to use and I have no hesitation using them again… Read Full Review
Written on: 21/05/2008
We had a good experience with Jetline. We have booked with them before and we did notice that the service was maybe not as great as previously but we got a great price and the overall experience was more than acceptable. I guess as with any company there are good and bad days.
We travelled 8/4 Sharm el shiekh… Read Full Review
Written on: 21/05/2008 by bloodymary69 (1 review written)
We booked a holiday in January and travelled to Red Sea Sharm in April with Jetline. We have used them before. Noticed that the booking process was not as smooth but overall everything was acceptable. Holiday was excellent and we had no problems at all. I guess as with any company there are happy customers and unhappy customers, we are happy and would recommend for sure. Hope this review is useful… Read Full Review
Written on: 08/05/2008
Booked holidays, paid and received a phone call that this package is not available. Took ages to get money back. Rubbish !!!!!!… Read Full Review
Written on: 28/04/2008 by lesliebean (1 review written)
We booked a holiday in January to travel to Sharm El Sheikh in Egypt in April. Having just returned I must say it was a fantastic holiday and we returned very relaxed and happy! We stayed at a hotel called Three Corners St George which was All inclusive. Price was excellent for 14nts. Would recommend Jetline Travel to friends and family… Read Full Review
Written on: 22/04/2008 by lesliebean (1 review written)
Made a booking on their website www.jetlinetravel.com for a holiday in Sharm el Sheikh at the Sharm Holiday Resort. Price was much cheaper than anyone else we tried and we were able to get free transfers as well. Received email confirmation immediately.
Holiday was excellent and all booked as requested. Nice hotel too! In the past we have booked on websites where we receive a call asking for more money or other tricks so its refreshing to book with someone who sells the holiday at the price… Read Full Review
Written on: 18/04/2008 by yuri75 (1 review written)
Booked all inclusive in Sharm el Sheikh, asked to confirm that we'll be able to use any restaurant or bar, agent confirmed 3 times and promised to email confirmation. Had to chase the email, after 5 phone calls and 3 mails - never got reply - got really cross and had to argue with the agent to give my email address. Email arrived after 4 more days chasing but not as promised, without any details. When arrived in resort had to breakfast in 1 place, go for lunch to another and evening meals… Read Full Review
Written on: 12/04/2008 by fridjarthur (1 review written)
I thought I would post this Positive review: Originally discovered Jetline via teletext but booked direct via their website. Booked holiday in Benidorm for March 2008 - we chose independent flights, hotel and the offered transfer. Booking and paperwork was handled efficiently and on the day everything was as it should have been. We were also very pleased with the overall price. Would definitely consider booking via Jetline again… Read Full Review
Written on: 04/04/2008 by opalfruit (1 review written)
Booked a holiday to Tenerife in hotel Marylanza, amazing hotel and really enjoyed it. Price was best I could get and would be happy to book with them again. Very impressed!… Read Full Review
Written on: 24/03/2008 by janeb99 (1 review written)
Good Value. Everything I was told was what I got Booked with Jetline Travel in January for a holiday to Tenerife. Found them on teletext and was very happy with the service. Found an excellent offer, called and booked. Would use again… Read Full Review
Written on: 20/03/2008
The staff seem friendly until there is a problem. One member of staff was rude and arrogant telling us it did not make good business sense to sell they holiday to us as they could get more money from someone else… Read Full Review
Written on: 01/03/2008
used this company in 2006 and they were superb. Tried to book a similar one and was quoted £1000 more than the last one and simply told if I could not get it cheaper , ...get me half a dozen as well....I asked for the quote to be emailed but nothing arrived. I had no callback, so I chased them up and just could not get any sense at all. I have now booked with a local agent and yes, Jetline, if you are prepared to take an interest in your customers, employ cruise specialists ? who are happy… Read Full Review
Written on: 25/02/2008 by hezzy100 (1 review written)
I tried to book a holiday through Jetline Travel's website and got as far as putting in my card details. This came back as unauthorised although I knew that there was money in my account. Found out from my bank later that money had been taken although Jetline Travel had told jme there was no record. When I called I got nowhere (told it wasn't the company but the computer??????) The people I spoke to were not really interested, calls were never returned and eventually got a Manager who had… Read Full Review
Written on: 16/01/2008 by Michael Clark (1 review written)
They told me day before I left that the hotel was overbooked and had to arrange another...by that point there was VERY limited availabilitiy and ended up on the other side or Majorca. I had to fork out the extra £130 to stay in another hotel as they said I couldn't cancel as they had already booked the fights! Resort Hoppa is the exchange they used once we arrived at Palma airport. Nodbody knows what they're doing in the company. 2 Years in a row, in different locations I've had to suffer that… Read Full Review
Written on: 25/07/2007 by ALISONJ (1 review written)
We booked a holiday for our family (2 adults and 2 children) with Jetline to Turkey. We stayed 5* All Inclusive in Marmaris. We went on 5th July and for the whole family, for seven nights, we paid £850 in total. we had spent days calling around for prices and then found www.jetlinetravel.com and booked it online. We had no problems and the holiday was excellent. We would strongly recommend them to friends.
We did not receive our confirmation email immediately but when we called it was… Read Full Review
Written on: 19/07/2007 by mrsmyth (2 reviews written)
Great Hotel and all details given were correct.
Flights on time.
Good service overall.
I thought I would leave a positive remark as we had such a good holiday and people don't normally say anything when they've had a good experience.
Would recommend and use again… Read Full Review
Written on: 12/07/2007 by sue1234 (1 review written)
I recently travelled with Jetline and had wonderful holiday. I don't normally leave feedback but it seems only fair to be appreciative, especially as the majority of people who leave feedback on these sort of sites are negative ones.
I went to Spain and paid far less than expected and got everything I asked for. I'm sure this company arranges lots of holidays so may have the odd issue but personally I have nothing but praise. Will definitely try them when we're next arranging a holiday.
Hope… Read Full Review
Written on: 06/07/2007 by stevejtheta (1 review written)
Jetline Travel offered a good base package price, but then pre-sold me a tour upgrade for £140 that was available locally on the holiday for only £56. But even worse, Jetline Travel didn't implement my upgrade, they didn't advise the local tour operator about my tour upgrade and so I had to also pay the £56 local fee to actually get my tour upgrade. I now find Jetline Travel being slow to respond, they have never returned my calls after promising they would. I also feel they are just ignoring… Read Full Review
Written on: 20/05/2007 by asmith99 (1 review written)
We recently booked a holiday with Jetline Travel to go to the Red Sea. We paid an unbelievably low price and to be honest I was worried that as it was so cheap that something was up but to our surprise, when we arrived at our hotel we found that in fact we had got a superior sea view room, we booked a standard. The hotel was spot on and we had a fantastic time.
The only set back was that we had to wait a little longer than we were told for confirmation of details but I guess they are a very… Read Full Review
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