Jetline Travel Reviews

★★☆☆☆
1.9 / 5
383
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★☆☆☆☆

“Booked a 2week stay in Egypt for myself and my partner...”

Written on: 24/04/2009

Booked a 2week stay in Egypt for myself and my partner back in december with Jetline Travel, we had paid for a 5star all inclusive hotel, and paid to stay in one of the suites. Just rang the hotel to confirm the booking, after reading some worrying reviews on tripadvisor, and have been told that we do not have a suite and one is not available. Waste of time and money, do not use jetline travel!… Read Full Review

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★★★★★

“All the lads, 10 of us had a wicked time, the operator...”

Written on: 05/12/2008 by larryk (1 review written)

All the lads, 10 of us had a wicked time, the operator sorted the 3 night break out for us, price was perfect cheaper than any other company we spoke to, fantastic job, cheers Jetline… Read Full Review

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★☆☆☆☆

“It seemed very easy to book via Jetline however we...”

Written on: 01/12/2008 by persimion (1 review written)

It seemed very easy to book via Jetline however we phoned to book in the evening but the lines were busy so we left our number for contact, they rang us the next morning, by which time the cost of the holiday had gone up.
The Hotel we went to, The Annabella Hotel in Incecum, Turkey, was a disaster. The hotel was mainly Russian/German and we were not made aware of this fact. We have nothing against other nationalities, it's just that we found it difficult to find anyone who spoke English even in… Read Full Review

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★★★★☆

“Jetline travel, did what they said they would. Hotel...”

Written on: 10/10/2008

Jetline travel, did what they said they would. Hotel was as they said, resort Calas de Mallorca was just as they said, the hotel, staff were great! Well done jetline travel … Read Full Review

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★☆☆☆☆

“When booking the holiday Jetline said they had to call...”

Written on: 21/08/2008

When booking the holiday Jetline said they had to call back to confirm that the flight had been booked ok. 2 hours later no phone call so I rang them. They then said they would call me back in 5 mins to confirm but 2 hrs later still no call so I called them again & finally got confirmation. They then said they had to call me to confirm that the hotel had been booked ok in the morning but they did not call etc. etc.

Once the booking details came through, the tickets were not sent and also the… Read Full Review

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★★★★★

“Excellent value for money. Specially the red sea...”

Written on: 21/07/2008

Excellent value for money. Specially the red sea holidays fantastic prices and really good hotels. We would surely use them again for our December holidays. Delay in the customer service they need to look upon. But I think its the same anywhere these days. I must say the agents do take care to listen to you and find a perfect solution. Keep up the good work. We will use you again Jetline… Read Full Review

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☆☆☆☆☆

“I would never use Jetline travel again, and would...”

Written on: 18/07/2008 by deborahmh (1 review written)

I would never use Jetline travel again, and would advise anyone thinking of booking a holiday to go elsewhere. The customer service is very poor. I booked a 2 week stay in Antigua to find I have been allocated a substandard room with no air-conditioning, TV or bath!

Jet line didn't explain this at the time of booking, and when I finally did get hold of them, after making several calls which I never got a return to and then refused to change it.

Now I have found out that as this is not a… Read Full Review

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★★★★☆

“Operator tried extremely hard to get me a good price...”

Written on: 08/07/2008 by monkeyface (1 review written)

Operator tried extremely hard to get me a good price fare outward to pick up the cruise. Without his effort I could not have afforded the holiday. A responsible and ethical company to use and I have no hesitation using them again… Read Full Review

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★★★★☆

“We had a good experience with Jetline. We have booked...”

Written on: 21/05/2008

We had a good experience with Jetline. We have booked with them before and we did notice that the service was maybe not as great as previously but we got a great price and the overall experience was more than acceptable. I guess as with any company there are good and bad days.

We travelled 8/4 Sharm el shiekh… Read Full Review

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★★★★☆

“We booked a holiday in January and travelled to Red...”

Written on: 21/05/2008 by bloodymary69 (1 review written)

We booked a holiday in January and travelled to Red Sea Sharm in April with Jetline. We have used them before. Noticed that the booking process was not as smooth but overall everything was acceptable. Holiday was excellent and we had no problems at all. I guess as with any company there are happy customers and unhappy customers, we are happy and would recommend for sure. Hope this review is useful… Read Full Review

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★☆☆☆☆

“Booked holidays, paid and received a phone call that...”

Written on: 08/05/2008

Booked holidays, paid and received a phone call that this package is not available. Took ages to get money back. Rubbish !!!!!!… Read Full Review

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★★★★★

“We booked a holiday in January to travel to Sharm El...”

Written on: 28/04/2008 by lesliebean (1 review written)

We booked a holiday in January to travel to Sharm El Sheikh in Egypt in April. Having just returned I must say it was a fantastic holiday and we returned very relaxed and happy! We stayed at a hotel called Three Corners St George which was All inclusive. Price was excellent for 14nts. Would recommend Jetline Travel to friends and family… Read Full Review

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★★★★★

“Made a booking on their website www.jetlinetravel.com...”

Written on: 22/04/2008 by lesliebean (1 review written)

Made a booking on their website www.jetlinetravel.com for a holiday in Sharm el Sheikh at the Sharm Holiday Resort. Price was much cheaper than anyone else we tried and we were able to get free transfers as well. Received email confirmation immediately.
Holiday was excellent and all booked as requested. Nice hotel too! In the past we have booked on websites where we receive a call asking for more money or other tricks so its refreshing to book with someone who sells the holiday at the price… Read Full Review

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★★☆☆☆

“Booked all inclusive in Sharm el Sheikh, asked to...”

Written on: 18/04/2008 by yuri75 (1 review written)

Booked all inclusive in Sharm el Sheikh, asked to confirm that we'll be able to use any restaurant or bar, agent confirmed 3 times and promised to email confirmation. Had to chase the email, after 5 phone calls and 3 mails - never got reply - got really cross and had to argue with the agent to give my email address. Email arrived after 4 more days chasing but not as promised, without any details. When arrived in resort had to breakfast in 1 place, go for lunch to another and evening meals… Read Full Review

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★★★★★

“I thought I would post this Positive review:...”

Written on: 12/04/2008 by fridjarthur (1 review written)

I thought I would post this Positive review: Originally discovered Jetline via teletext but booked direct via their website. Booked holiday in Benidorm for March 2008 - we chose independent flights, hotel and the offered transfer. Booking and paperwork was handled efficiently and on the day everything was as it should have been. We were also very pleased with the overall price. Would definitely consider booking via Jetline again… Read Full Review

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★★★★★

“Booked a holiday to Tenerife in hotel Marylanza,...”

Written on: 04/04/2008 by opalfruit (1 review written)

Booked a holiday to Tenerife in hotel Marylanza, amazing hotel and really enjoyed it. Price was best I could get and would be happy to book with them again. Very impressed!… Read Full Review

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★★★★★

“Good Value. Everything I was told was what I got...”

Written on: 24/03/2008 by janeb99 (1 review written)

Good Value. Everything I was told was what I got Booked with Jetline Travel in January for a holiday to Tenerife. Found them on teletext and was very happy with the service. Found an excellent offer, called and booked. Would use again… Read Full Review

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☆☆☆☆☆

“The staff seem friendly until there is a problem. One...”

Written on: 20/03/2008

The staff seem friendly until there is a problem. One member of staff was rude and arrogant telling us it did not make good business sense to sell they holiday to us as they could get more money from someone else… Read Full Review

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★☆☆☆☆

“used this company in 2006 and they were superb. Tried...”

Written on: 01/03/2008

used this company in 2006 and they were superb. Tried to book a similar one and was quoted £1000 more than the last one and simply told if I could not get it cheaper , ...get me half a dozen as well....I asked for the quote to be emailed but nothing arrived. I had no callback, so I chased them up and just could not get any sense at all. I have now booked with a local agent and yes, Jetline, if you are prepared to take an interest in your customers, employ cruise specialists ? who are happy… Read Full Review

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☆☆☆☆☆

“I tried to book a holiday through Jetline Travel's...”

Written on: 25/02/2008 by hezzy100 (1 review written)

I tried to book a holiday through Jetline Travel's website and got as far as putting in my card details. This came back as unauthorised although I knew that there was money in my account. Found out from my bank later that money had been taken although Jetline Travel had told jme there was no record. When I called I got nowhere (told it wasn't the company but the computer??????) The people I spoke to were not really interested, calls were never returned and eventually got a Manager who had… Read Full Review

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359321_Mazius's Response to 347587_hezzy100's Review

Written on: 14/04/2008

It happens to me as well

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