Disappointing service. I hate it when somebody's traying to sell me something that I don't want!

I PURCHASED A CREDA TUMBLE DRYER, FROM COMET - ST OSWALDS PARK, GLOUCESTER, IN 2012. I ONLY HAD IT FOR 2 DAYS AND IT DEVELOPED A FAULT. I WENT BACK TO THE STORE, AND COMPLAINED. THEY SAID THEY WOULD ARRANGE FOR IT TO BE PICKED UP AND REPLACED. TWO WEEKS LATER, AFTER PHONE CALLS, NO SIGN OF COMET, SO WENT BACK TO THE STORE AND COMPLAINED AGAIN. STILL NO JOY. IT WAS NOT UNTIL I WENT TO TRADING STANDARDS THAT THE BALL STARTED ROLLING, AND EVENTUALLY HAD A NEW TUMBLE DRYER DELIVERED. WHY DOES ONE HAVE TO GO TO SUCH LENGTHS TO HAVE MATTERS PUT RIGHT. IT'S NOT THE FIRST TIME I'VE HAD TROUBLE WITH COMET. THEY WERE PROFESSIONALS AT CAUSING AGGRO FOR THE CUSTOMER. I AM GLAD TO SEE THE BACK OF THEM AND THEIR STAFF.

I love shopping in Comet, the staff there is so knowledgeable and helpful, and I always seem to find the right item, of the right colour shape and form. Great shop that one.

I went to Comet yesterday to a store that was closing for good. It's such a shame. My heart goes out to those individuals who have worked there for years. People who I have always found to be kind and genuinely interested in helping and who through no fault of their own are now out of a job. This recession is being very cruel and who knows how businesses that actually have stores can keep going?

As we all know Comet has been taken over by the administratos Deloitte. I bought a Samsung television in September of 2008 and took out an extended warranty.The television developed a fault on 12/11/12.I rung Comet and was advised it was still business as usual and arranged for it to be picked up on the 15/11/12 From that day until today 10/12/12,I have been fobbed off and essentially 'led up the garden path' in regard to any inquiries regarding the repair. Initially I was told the repair centre was awaiting a part.After a few calls ,I was told this part was due to arrive on the 3/12/12 and would be called that evening to arrange a return delivery. On the 4/12/12 I called after no contact from Comet and was advised that the system was still showing that the part was delivered.However,there were no couriers that were contracted to deliver any stock for Comet.By this time I requested my television returned unrepaired. To this the reply was ,there were no couriers to deliver my tv back.Secondly the repair centre would not allow me to come and get it myself due to health and safety.Also I could not hire a delivery company to get it back to me. On 8/12/12 I spoke to the helpline again and was advised all stock was being returned to the depot and I should get a call the week beginning the 10/12/12 to arrange a delivery as they now had couriers. I have phoned today 10/12/12 just to be advised that the part for my television was due on the 12/12/12.I have explained that I just wanted my television back as I had lost faith in their system.To this I was told there were actually no couriers in place and I could not have it back. My extended warranty company have taken the position of :'a comet manager has to sign off stating that my television is beyond repair.Essentially it is as they have not got the part . If the practices of Comet are not unlawful(keeping my property,unwilling to return,fully paid for) I certainly consider it unethical.

Have extended warranty, tv went n for repair but parts are not available. We were due to have a replacement tv sent but 2 days before delivery date the news of administration broke out - to cut a long story short £20 worth of about 30 phone calls, no tv, no refund and Comet have our £800 tv. No-one will help us and keep getting told a different story every time I phone.

I said in a complaint last year that if they continue to treat customers like they do they won't have a business left. This is nothing to do with the recession as places like Currys and Argos are still going strong. Why? Simple because they treat the customers decently, fairly and with dignity. Good riddance.

I purchased a TV which was faulty when I opened it , I returned it to the store in Birstall Leeds and was informed they could not exchange it and I would have to get an engineers report in order to either get a refund or exchange. I contacted the engineer who could not visit for two weeks, when he did he established the set was faulty and I should return it to the store. I returned it and got an exchange, at no point did any one appologised for the I inconvenience or the fact that it had taken over two weeks to authorise a return. I did contact customer services and they were rude and unhelpful. I was out of pocket with this having to drive to the shop an additional twice 14 miles each way and the cost of the calls to contact the engineer were £4.10 p. This is very poor customer service I'm not surprised Commet is going out of business they should have looked after there customers a lot better !!!!!

Got some gift vouchers for my birthday now they are not valid as they are in administration. Great now I lose my money and have no chance to get it back =-(

I bought and paid for a fridge freezer 13/10/12 delivery arranged for Sun 4/11/12. Sunday I get a call from the delivery guy at 2.30 pm he will be here in an hour. 5pm still no delivery rang the guy back he hung up then turned hos phone off.Rang customer services Monday was told the van broke down delivery re booked for today am. Midday I called again my delivery is on its way they are running late; 5pm still no delivery called customer services again this time told they had no money to fuel the van. I can t have a refund as they are in administration, they have offered to deliver this Thursday!! I am now in a position I have paid for goods I am extremely unlikely to receive, and I have to apply to the administrators for a refund which will be a complete waste of time of they have no money how are they going to give me my money back!!! What I feel most aggrieved about is they knew they were in trouble but still took my money anyway.

company doesn't follow the law re faulty goods rubbish store you would think the refunds were deducted from the staff wages the way customer service and store managers treat you I hope they get the same treatment from the benefits system now they are bust computer says NO go karma go

purchased a laptop from this company...had it less than a year it's been in for repair, hinges and screen needed replacing, needs to go in again for replacement battery as it will not hold it's charge and it keeps overheating, comet won't give me my money back or a replacement laptop so now stuck with a pile of rubbish