Reviews for Comet Reviews

Red Fox's review has yet to be rated - Be the first!
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When my 7 year old washing machine broke down, I decided to buy a new one rather than get it repaired. I went along to my local Comet one Saturday and was pleasantly surprised at the choice, and that the staff, although on hand if I needed anything, left me alone to look around. Once I'd decided w ...

rbutters's review has yet to be rated - Be the first!
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Comet's customer service leaves much to be desired. My son bought a video camera from them and 1 bracket dropped off when he only used it once. Took it back to be repaired and they had the same fixed. When my son opened the box he took out the camera and woe and behold the other bracket broke. I ...

ip's review has yet to be rated - Be the first!
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I bought a computer from Comet which didn't work. Even though I returned it within 24 hours I could not get it exchanged or sorted in anyway. It took six visits multiple phone calls and 2 months to get a cheque back from them. I advise people to test any high value item in store thoroughly before p ...

On average, people found this review very helpful
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I ordered a Washing Machine, a Cooker, and a Fridge Freezer from Comet, and what a total mess!

I ordered early on Wednesday and chose a delivery date of the following Monday, using the so called "live delivery system". Simple? ah?

Well then I got an email confirming they had received my order ...

clairus99's review has yet to be rated - Be the first!
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MONDAY:

I ordered a washing machine over the phone, using an account I had with Comet's "Your Way" card. I didn't quite have enough to cover the delivery and the extended warranty, so I just said, "Leave the warranty for now then".

Instead, the sales person asked me to hold, and then came bac ...

ABC1960's review has yet to be rated - Be the first!
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I bought a Bosch Tumble Dryer, and in an 8 week period it required 5 seperate visits by an engineer to try and repair it.

I know Bosch is a good make, so I can only assume the engineers are incompetent.

The Call centre refused to replace or refund me the money... to them a mere £150... p ...

mos13's review has yet to be rated - Be the first!
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I purchased a 42" Plasma Screen from my local Comet branch in Newport Road, Cardiff. The service was absolutely excellent. The staff were keen and approachable, and they were able to answer all my questions and concerns. I have had many many problems with their competition before but can highly reco ...

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I had been spending an average of £2000 per annum at Comet store in Tunbridge Wells (I run a small hotel).
I wished to return a Panasonic Tape/Disc player because the item was not suitable for my purpose. The package had been opened but nothing had been removed from the box. Although only thr ...

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Bought a firdge freezer in March - by May it had broken down. We have had one service call. The engineer ordered a part that we have been waiting for for one month. We are still waiting
They will not replace or refund.

Ridiculous - DO NOT USE COMET

On average, people found this review very helpful
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To be precise - although I could go on for pages in much detail: It has taken 4 deliveries from Comet, yes FOUR - to receive a Samsung Fridge Freezer, in perfect working order/condition.

The first time they came, the driver DROPPED it off the lorry.
The second came and the right front foot was ...