Review by
Guest.
on 30th Apr 2008
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User Rating : 0
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I had used Natwest for personal banking without too much trouble. This would soon change. Setting up a business account took about two months. They made appoints for us to meet with the business manager at a branch which does not have a business manager. And then they made appointments for us to mee ...
Guest.'s full review | 219 words
Review by
funkyspuke
on 30th Apr 2008
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User Rating : 1
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Open an account with Natwest 3 weeks and 2 days ago via telephone banking. All was confirmed over the phone and I was asked to take my passport to a local branch to confirm my identity and then all would be sorted with a week or so (10 working days is there time scale).
Went into the branch and tol ...
funkyspuke's full review | 467 words
Review by
toulky
on 3rd Mar 2008
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User Rating : 2
Respect :
0
Changed bank to Alliance & Leicester get double the interest than Natwest. When informed Natwest I was closing account they asked why to which I informed them better interest rate they said well we can do that !!!
Only been with them since 1993 and Bank Manger is looking after my best interests, I d ...
toulky's full review | 87 words
Review by
Guest.
on 26th Feb 2008
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No offer is good enough to make it worth banking with these. Took four weeks before I had had enough- still no cards, paying in book or cheque book, company name was mis-spelt and staff were very rude
Guest.'s full review | 43 words
Review by
mgoodemrics
on 17th Feb 2008
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Natwest Business Bank Account's online system is too complicated with silly card reader machine.
Customer relations an absolute joke. No one will accept responsibility for their negligence and ridiculous policies.
Please do not use NatWest go somewhere else. Even HSBC are better. ...
mgoodemrics's full review | 46 words
Review by
Guest.
on 29th Jan 2008
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User Rating : 1
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I have banked with Natwest for over 15 years personal and Business , putting millions through my accounts year on year.
I now will be changing, In the last 12 months Nat West have failed to support business needs, failed to carry out sameday transfers from branch even thought instructions are made i ...
Guest.'s full review | 202 words
Review by
Guest.
on 24th Jan 2008
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User Rating : 0
Respect :
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Took many weeks to set up an account whereas Halifax did it in a day. Was treated rudely by service staff, had to tell them what their duties were. Did not return calls on many occasions. Take your business elsewhere ... I did! Was very disappointed with the service I received. In the end I closed m ...
Guest.'s full review | 64 words
Review by
Guest.
on 29th Dec 2007
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User Rating : 1
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We're now with Lloyds!
Guest.'s full review | 48 words
Review by
mitchos
on 26th Dec 2007
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User Rating : 2
Respect :
0
If you just need to get basic transfers done and are unlikely to need any admin updated, changes made, accounts closed, then the online banking service is efficient and easy to use, but it ends there..
mitchos's full review | 252 words
Review by
dixie1
on 29th Nov 2007
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User Rating : 0
Respect :
0
Good website & facilities completely spoilt by lack of concern for customer requirements.
dixie1's full review | 64 words

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