Reviews for Natwest Business Account Reviews

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Natwest Business Account Reviews

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  • nialake 8th May 2009

    Reviewer rating: 0.5 stars


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    We have been banking with Natwest for about 3 years now, and we have only been able to get hold of a business manager a couple of times. In fact apart from charging for the use of the accounts, there is isn't much service they provide to my business.It is also quite hard to get anyone to deal with i ...

  • Guest 29th Apr 2009

    Reviewer rating: 2 stars


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    We are happy with our Natwest Business Account sterling accounts with the basic online package. Except for paying in cheques, we don't need to visit a branch or speak to anyone, which is just how we like it. For our Euro accounts, it's a very different story; time-consuming, frustrating and expensiv ...

  • Guest 28th Apr 2009

    Reviewer rating: 0 stars


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    I was current account holder for 5 years and applied for Business Account with Natwest. they gave appointment 2 weeks later to meet some manager for account opening..i asked what documents I should bring as 2 weeks is too long to wait just for opening the account..
    the manager promised me everythin ...

  • charlie1234 23rd Mar 2009

    Reviewer rating: 0 stars


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    Natwest Business Account never get hold of or return your calls personal banker not willing to help at all
    Not interested in small businesses at all

  • Guest 6th Feb 2009

    Reviewer rating: 0 stars


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    I've been trying to speak with my Natwest Business Account "relationship manager" since before Christmas only direct number to her is mobile, always on voicemail where she says she will endeavour to get back to me by the end of the day ha ha ha. The office number where I am assured that someone will ...

  • mark johns 4th Jan 2009

    Reviewer rating: 0 stars


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    I have been with Natwest for 20 years and am utterly disgusted with there service I have received over last three months. Arranging finance, I met all criteria stated but goal posts moved every time met requirements, interest rates put up 1.5% when Bank of England reduced it by 1.5%, managers choppi ...

  • Tes123 4th Nov 2008

    Reviewer rating: 0 stars


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    I have had a business account for 20 months now. I have done over 200K of business with them. I have missed one Natwest Credit card payment due to customers paying me late. Instead of being helpful - they closed my credit card account. I thought they are supposed to be helpful to small businesses - ...

  • VHENRY 21st Oct 2008

    Reviewer rating: 0.5 stars


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    Some of the call centre staff I've spoken to seem to have little clue and often put me on hold while they "ask someone" and quite often put me back through to the first menu so I have to do security again.
    Simple purchaces always need varification at the trade point taking up my time. They are slopp ...

  • smswan Rank: Corporal 14th Oct 2008

    Reviewer rating: 0 stars


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    I have just had the phone put down on me because I was rude, I did not swear, I just said the bank was incompetent and I did not believe what they say anymore because they say the same things and yet still don ' t action what they promise to do, this drove me to ask for someone to actually look at t ...

  • johntarpey 13th Oct 2008

    Reviewer rating: 3.5 stars


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    Have always found Natwest to be supportive of our business even during tough times. Have found on line banking easy and efficient and the card reader easy and probably necessary for security. Business managers have always been helpful and generally say "yes".
    Overall it would take a lot to move us a ...