Argos Reviews - www.argos.co.uk

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Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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★☆☆☆☆

“Bad customer service from driver van with full of bad...”

Written on: 20/11/2015 by Ashworth54 (1 review written)

My g.f ordered bed with mattress and sheets from Argos in Newmarket road, cambridge and we were expecting it next day between 7 and 10 am . Driver called us at 9 am and he said he will be in one hour my g.f said to him to go to the car park in Main Street cos he will lose his way if he tried to find where is her apartment , we have been waiting almost two hours waiting him and then he called and she answered the phone and said to him my b.f will be at you he is going downstairs now I found the… Read Full Review

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★☆☆☆☆

“NEVER SHOP HERE!”

Written on: 20/11/2015

The worst customer service I have ever received, Argos received my order on the 1st October 2015 failed to deliver 3 times each time a different excuse takes almost an hour for them to answer the telephone, I have never encountered anything like it, shocking service but the best is they delivered a sofa to me today (not my original order) just for me to use until my order arrives (which I don't have to return) and guess what I will now apparently never receive my original order!!!!! Shocking… Read Full Review

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★☆☆☆☆

“Same day delivery and the drivers are rubbish”

Written on: 18/11/2015 by Ebril (1 review written)

Ordered this morning for delivery 7-10pm I'm here waiting just had a text saying unable to deliver as no one in, well I'm here waiting. Phoned them and was made to feel sorry for them, no way, asked for comp,aunts email to claim delivery back and refund, wait 7 working days for delivery, quick enough taking my money though, and email address was bogus..........bad service Argos, bad customer relations and bad delivery drivers, if you can't deliver same day then don't offer it, I still want to… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 18/11/2015 by Wendyjt1981 (1 review written)

Ordered several homeware items talking over £100 was given free next day delivery option as was over £50! I requested 7-10pm. Waited in for it and did it arrive? No! Emailed them with no response and numbers I called hung up on me. Got email in morning to say had tried to deliver and would need call to rearrange. Not true. Contacted them again following morning and was told that could arrange delivery between 2 and 6 as van broke down last night! Would have been nice to receive text to that… Read Full Review

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★☆☆☆☆

“Sold A Out Of Stock Item For Home Delivery”

Written on: 18/11/2015 by Doherty1952 (1 review written)

Nov 13,2015 I placed a order for a 15 tog goose feather & down kingsize duvet by downland and paided for next day/saturday delivery. Was then sent a text saying my item would be delivered on saturday between 7am-6pm. Come saturday at 10am I'm sent other text saying sorry your item will now be delivered monday! I went to try and email them via the contact us page and clicked on the link that would normally open my email to send a email but this time it did not it just kept refreshing the… Read Full Review

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★★★★★

“Feeling sorry for Argos”

Written on: 16/11/2015 by Mueller417 (1 review written)

It's a shame people only leave reviews when they have had a bad experience. Have used Argos many times and they have always been very helpful, delivery has always been faultless, also if I've not been happy with a product they have always refunded. Not so bad I don't think… Read Full Review

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★☆☆☆☆

“Not to be trusted with there on line shopping”

Written on: 12/11/2015 by ndm6666 (2 reviews written)

Went on line shopping with Argos, purchased a Sony TV and paid by PayPal. Found it strange I never got a email with my details or a order number but left it that night hoping I would get a email in the morning. Morning came and no email, so I rang the number provided and was put on hold,47 minutes later still on hold so I hung up. I emailed them again only to get a reply saying we need your order number which they had not sent. Went back on there web site only to find the TV was now a extra… Read Full Review

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Deano13's Response to ndm6666's Review

Written on: 17/11/2015

just had similiar experience - over 1 hr on phone, passed from pillar to post. Stayed in for 5 hours waiting for "Fast Track" (joke) delivery which didn't arrive and now they can't find the order. Never again.

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★☆☆☆☆

“Not to be trusted with there on line shopping”

Written on: 12/11/2015 by ndm6666 (2 reviews written)

Went on line shopping with Argos, purchased a Sony TV and paid by PayPal. Found it strange I never got a email with my details or a order number but left it that night hoping I would get a email in the morning. Morning came and no email, so I rang the number provided and was put on hold,47 minutes later still on hold so I hung up. I emailed them again only to get a reply saying we need your order number which they had not sent. Went back on there web site only to find the TV was now a extra… Read Full Review

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★☆☆☆☆

“Poor delivery service”

Written on: 08/11/2015 by Royce25 (1 review written)

I wanted to order a hoover via their website. Once my item was in the basket I got thrown off their website with a msg saying they are limiting visitors to their site. I waited an hour to get back in, checked out and arranged delivery for same day. I then received confirmation of my order and delivery time 1900 to 2200. At 1855 I received a message saying delivery would be 1905 to 2105. At 2107 I then received a message saying that they tried to deliver my order but now need to ring a number… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 06/11/2015

Having had to cancel an order due to it being delivered to wrong address; I am now having to constantly chase up a refund from argos direct. Ten days later still no joy. They seem to not give a monkeys. My last call to tjem the rep did not place me on hold while she asked what should she tell me and another colleague could be heard saying... just tell her the finance dept has been shut to do technical issues!!!!! I am disgusted by the service… Read Full Review

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★☆☆☆☆

“Argos you suck !!!”

Written on: 06/11/2015 by ArabellaHay485 (1 review written)

I ordered a fug 3 weeks ago I was given the date of delivery which passed and it never turned up so I was given another date it never turned up again and this happened 4 times it still hasn't arrived although I am annoyed about the item not arriving yet I understand that sometimes this happens my annoyance is with Argos so called "customer service" or more to the point their lack of said service Quite simply the worst customer service of any company anywhere in the world .... It is ridiculous… Read Full Review

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★☆☆☆☆

“Rubbish Service ”

Written on: 05/11/2015

I order 15 oct washing machine and dryer cost me 379 got early delivery slot 3rd Nov 10am to 2pm still waiting delivery no reply called customer not very helpful i wish i knew their delivery system will not buy next time from this company stayed all day home????????????????????lot faster ebay amazon currys asda tesco etc … Read Full Review

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★☆☆☆☆

“Promised 5 day delivery ??? ”

Written on: 03/11/2015 by arMitchell339 (1 review written)

Purchased dishwasher on 30/10/2015 promised a 5 day delivery . Receive text saying delivery approx 20/11/2015 Very disappointed . Don't sell what you haven't got !! No customer service whatsoever on the 0345 number . Will not buy anything there again… Read Full Review

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★☆☆☆☆

“ARGOS - Anything but Customer Service”

Written on: 02/11/2015 by SteveKC (1 review written)

Took delivery of a kitchen unit this morning. Went off to work but came home early to assemble. On opening the box I discovered one of the side panels was cracked right across the width. Spent 51 minutes holding on for customer services between 3-4pm. Tried again at 6pm and was on hold for 40 mins. Trying for the 3rd time now and it's been another 16 minutes of repetitive classical music regularly interrupted by a message telling me I "may continue to hold, alternatively call us back". Why in… Read Full Review

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★☆☆☆☆

“Disgusting customer service”

Written on: 28/10/2015 by SuziC3 (1 review written)

Called regarding a dishwasher that I bought in January as they are expecting me to wait forever for parts! Ivecplained that I although a dishwasher is a luxury to some people I have a disabled son and I do need the dishwasher. Argos just don't care the people I spoke to were as useless as chocolate fire guards! Argos you should be ashamed! I reccomend to anybody that was thinking of buying from Argos to check out Amazon or somewhere else before getting involved with this company… Read Full Review

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★☆☆☆☆

“Appalling service”

Written on: 27/10/2015 by Parkyrich (1 review written)

Ordered a fridge online. Failed to turn up and customer services couldn't be less interested. Will never use this company again... useless… Read Full Review

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★☆☆☆☆

“Failed to deliver - twice”

Written on: 27/10/2015 by 1983Peacock (1 review written)

Ordered an item at lunchtime Saturday 17 October for delivery using their fast track service for delivery that evening. The item failed to turn up. When I tried to find out where my item was, their on line tracking system did not even recognise my order number. Tried to speak to customer services the following day but gave up waiting for ages on the phone for someone to reply so cancelled the order and asked for my money back. Still no reply to my cancellation request on the following Monday… Read Full Review

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★☆☆☆☆

“What a mess”

Written on: 21/10/2015

What a hassle and never again. They didn't deliver my order on the day I was off, Homebase and Argos are sister companies. They don't deliver the stock on the day the customer's choosers. When no-one is home, they immediately cancel the order and refunds you. As a customer, we take hours to browse their stock and then choose what we need. I have told them to keep their money. After breaking my front gate,they compensated me with a £50 gift voucher and I chose what I wanted. All this took six… Read Full Review

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Nevermind55's Comment

Written on: 24/10/2015

I found argos to be very good with the delivery of white goods just to let you know
as I oder a lot.

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★☆☆☆☆

“ABSOLUTELY TERRIBLE CUSTOMER Service ”

Written on: 19/10/2015 by Pinal89 (1 review written)

I bought fifa 16 xbox 1 game, which was pre ordered. I ordered the incorrect one so i had to resend it back. As they company didnt send me a label to send the item back i had to phone them up they agreed to send someone to pick it up which was good. I then get a phone call the next day saying because it is a small item i will have to send it rather then someone picking it up. This was sent back on the 2nd sep 2015 and still this now i am waiting for my refund. Emails have gone back and fouth… Read Full Review

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★☆☆☆☆

“Don't trust Argos 'deliveries'”

Written on: 18/10/2015 by tem23 (2 reviews written)

Don't buy from Argos if you want anything delivered. Stayed in all Sunday for delivery of an expensive mattress (delivery I had paid for), and it never came, despite automated call claiming it would come between 12 and 6. They also hadn't sent an email with an order number, so I couldn't track it online, and no response from customer service by phone. Totally useless bunch of liars, in my opinion. I wish I'd checked them here first. … Read Full Review

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