Argos Reviews - www.argos.co.uk

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★★☆☆☆
1.8 / 5
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  • Customer Service

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  • Value For Money

Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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★☆☆☆☆

“ARGOS DIRECT DONT USE VERY POOR”

Written on: 08/06/2013

CALL CENTRE OPERATORS VERY UNHELPFUL 22 DAYS TO RECIVE MY ORDER THE DELIVERY FIRM NO FAULT WITH THEM ARRIVED ON TIME… Read Full Review

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★★★★★

“CORNER SOFA”

Written on: 04/06/2013

Ordered a corner sofa in store for delivery was given a date an time slot to which i received in perfect time. After a matter of weeks one of the cushion was lumpy so i contacted them as i was still in my 30 days return period to inform them of my custhion i spoke to a lovely lady who got me a replacement out in a matter of 3 days an to my work address so i didnt have to stay home again :-)… Read Full Review

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★☆☆☆☆

“Delivery a joke! Customer service and drivers are liars!”

Written on: 02/06/2013

After spending thousands on an entire kitchen full of appliances, complete living room furniture and more bits and bobs for our first house and being given a delivery slot of 12pm to 6pm I waited in with excitement. The night before I checked the tracker and it said dispatched for delivery in that given time slot. The morning of the delivery I got to our new house at around 10am and once again checked the tracker and it said dispatched for our given time slot. By 5pm I realised there was a… Read Full Review

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★☆☆☆☆

“Self Assembly Disaster”

Written on: 29/05/2013

Bought a self-assembly wheelbarrow catalogue number 720/5499. 1) The pre-drilled holes in the frame and in the body did not match up. This is perhaps because of the next problem. 2) The body supplied looked different from the pictures shown on the packaging and on the instruction leaflet. It seems possible that it was completely wrong. 3) The body supplied looked scuffed and scraped on the inside. This was almost certainly because there was no packaging for the metal frame parts, which were… Read Full Review

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★☆☆☆☆

“Stay clear of delivery!!!”

Written on: 28/05/2013 by Nic-Watson (1 review written)

Absolute joke.. Spent 800 on furniture, after 10 weeks still no delivery even though I have had 3 different delivery dates given to me, but always seem to get cancelled last minute!!! Customer service is awful, they don't seem to care!!! Stay well clear!!!!… Read Full Review

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★☆☆☆☆

“BUSH ELECTRIC COOKER (order number 203980401)”

Written on: 09/05/2013

i just bought bush electric cooker on 09/04/13 from argos but unfortunatly item was damaged when i got it, so i just phoned them to refund that and also email them but no body response of that,its very terrible costumer services so i dont recommend it… Read Full Review

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★☆☆☆☆

“half price”

Written on: 30/04/2013 by sarahacer (1 review written)

Looking on the argos website at things to buy they say you are getting a saving on the item. But when you look in the argos catalog you are not getting a saving it is the same price. You are saving from the previous catalog not the new one I think this is wrong… Read Full Review

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★☆☆☆☆

“Diabolical customer service ”

Written on: 22/04/2013 by bevmander (1 review written)

Ordered a watch on line for delivery as it was out of stock in the Argos shops. Did not receive a confirmation email so was advised by Argos Direct to order again as it had not been processed properly. I did this but to my dismay Argos took 2 payments and when I rang Argos again I learnt that I would receive 2 watches :( Both customer service assistants were very hostile and unfriendly. I have been assured that the first watch will b be now cancelled and therefore I won't receive it...we will… Read Full Review

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Aikonamushi's Response to bevmander's Review

Written on: 25/04/2013

Echoes. My saga still goes on since before Xmas into April, Promptly debited, but item delivered to wrong address- as proved eventually and definitely. Responsibility seems to transfer to 'Suppliers' from Argos. Customer services team has endless changing members . I have found them polite, but inconclusive.
Presently, I am left with no product and no refund . And no responses .(no arrangements with me, for original delivery despite many requests, by the way)

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Ramttin's Response to bevmander's Review

Written on: 09/05/2013

thats true mate, i agree with you ,i have got the same experience, very bad customer service

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★★★★★

“Service in argos”

Written on: 18/04/2013 by Misstbj (1 review written)

I left my purse in Argos, Huddersfield Leeds road store. The sales advisor saw it and when I went back to collect it everything was intact. Not many people are honest and look out for others now and it was such a relief to have it back. He was the angel of the day for me and if he wasn't as vigilant it would have easily been taken by someone who wasn't as honest. Thanks so much. On a less positive note, I tried to call the store many times as I live 8 miles away, I rang and not once did anyone… Read Full Review

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★★★★★

“Fantastic service!”

Written on: 17/04/2013 by LAR59 (3 reviews written)

How easy is this?! Ordered our new TV on a Sunday morning and collected it half an hour later. No waiting in for deliveries; a great stress free way of shopping. Our new flat screen TV was great and only £149.99. Plug and play? Yes! Turned it on, pressed a few buttons and we are away. With are fortunate enough to have an Argos about a mile away so we will be using this service as much as possible from now on. Well done Argos!… Read Full Review

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★☆☆☆☆

“Dreadful delivery experience”

Written on: 03/04/2013 by William79 (1 review written)

Just to let others know please don't order for delivery from Argos. They failed to deliver when promised and to add insult to injury (and more lost wages waiting around) when I asked for another date they said it would be 9 days later. Express delivery was ordered and was not fulfilled. I felt on the many, many minutes on the phone with them that they had the attitude of "To-big-to-fail". Well, Argos, I for one will never buy another large appliance from you again. And I hope after reading… Read Full Review

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★★★★☆

“Excellent and Convenient”

Written on: 24/03/2013 by TerryRs (4 reviews written)

I have used Argos several times. They have a store about 1 mile from my house and it's so handy being able to reserve an item online then jump in the car and pick it up. Just the other day my sister-in-law suggested a birthday present for my neice from Argos and the whole process was about as smooth as it could be. I'm knocking a star off because the link I received for the item directed me to the mobile version of Argos and I was on a desktop. It lets you switch.. but sends you to the home… Read Full Review

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★☆☆☆☆

“Delivery of products”

Written on: 23/03/2013

I ordered multiple items online value approximately £150 and whilst I was ordering all items were fine for home delivery. I got a date set but no set time line in between hours on a Saturday, had to get my MOT done that day basically 5 minutes drive away but unluckily for me the delivery came when I was out, driver phoned me to say he was at my place advised him I was around the corner and on my way back. Driver great left items in my "porch" which he did no problem and met him when exiting… Read Full Review

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★★★★☆

“Quick delivery”

Written on: 21/03/2013 by SaSa45 (6 reviews written)

Ordered a couple of items from Argos now. All arrived quickly without any problems… Read Full Review

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★★☆☆☆

“Delivery men great but due to these being very heavy...”

Written on: 21/03/2013

Delivery men great but due to these being very heavy I had to wait for hubby to get home (late) to assemble them together. To then discover on the last biggest item was the wrong colour but did have correct colour on the label so so so frustrating. Also missing screws and cam locks… Read Full Review

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★★★★☆

“Fender Squir Acoustic Guitar Pack”

Written on: 14/03/2013

The Fender Squir Guitar Pack is perfect for the beginner as it came with essential accesories to get me started. It sounded really nice when I strummed it and I would recommend it to anybody who is starting out. It was very good value, GREAT BUY!!!… Read Full Review

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★☆☆☆☆

“customer care lol.....”

Written on: 14/03/2013

My 9 month old 42" plasma TV broke down 3 weeks ago. AFter three visits from repair men, I'm now told it can't be repaired. I phoned customer care, explained I wanted a refund - they put me on hold and have hung up! I am still without a TV. Argos - Care less!!!!!!! why don't you just replace a product that's under guarantee instead of inconveniencing customers… Read Full Review

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Ramttin's Comment

Written on: 09/05/2013

i agree with you ,,they have got very bad customer services

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★★★★★

“chicco winter london black puchchair”

Written on: 14/03/2013

I love this pram light weight but good build and strong, my 13month old loves it and cosy toes got loads of room and a great bargain… Read Full Review

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★☆☆☆☆

“dont let you change your product when its broken”

Written on: 14/03/2013

i was really disappointed to hear that if you have a faulty computer Argos will not allow you to change it, i got a macbook pro then i installed a few games and they didn't work so i contacted them and they told me i had to send it in to be checked but the problem is i don't want to send my games in just incase i don't get them back. this was really annoying because i had a £999 computer that didn't work to how i wanted it so i really advise you NOT to ever buy a computer from Argos or any… Read Full Review

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★★★★★

“nest of tables......”

Written on: 14/03/2013

We bought a nest of tables from our Bolton store no complaints what so ever.it was only t6oday that when we assembled them the middle one x 3 has got 3 chips in at the top !We are hopeing that when we take it back we can get compensated because i love the tables ..We where served by [name removed] who was very polite and help full he carried the box to our car.thankyou… Read Full Review

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