Argos Reviews - www.argos.co.uk

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★★☆☆☆
1.8 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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★☆☆☆☆

“Worst Customer service ever !!!”

Written on: 25/11/2013 by wednesday123 (1 review written)

Ordered a gaming chair for home delivery and was given a date.After waiting in all day the delivery was not made.I telephoned Argos to ask why and was told that they had not sent the paperwork to the courier.Despite having my mobile number it was obviously to much trouble to call me and tell me this so i would not waste a full day waiting. I cancelled the order and was promised the refund to my card in 5 days.after a week still no refund.I contacted argos customer services to be told it will be… Read Full Review

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★★☆☆☆

“Not letting me finish my online orders!!!”

Written on: 24/11/2013 by Dazzle111 (1 review written)

Very dissapointed as I have spent a long time tonight choosing and looking to spend quite a lot of money not to able to order as when I come to the delivery options and type my details in it won't go any further after that! Why is this..??? Very annoyed… Read Full Review

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★☆☆☆☆

“Disaster Darling”

Written on: 24/11/2013

Tried to order online site supposedly supports international address but tries to validate against UK post code !!! Some fields marked * mandatory but other fields also mandatory but unmarked. Cannot edit or delete address, system keeps adding new address. Credit card payment didn't work, maybe busy for Xmas, wouldn't you want to cater for that if you were hoping to profit from sales boost ? Slightly cheaper but gave up and ordered elsewhere… Read Full Review

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★☆☆☆☆

“Xbox one failed to deliver”

Written on: 22/11/2013 by Yerrmann (1 review written)

I ordered and paid for xbox one pre order to be delivered on release date. They sent me texts and email proudly proclaiming xbox one delivered on release date 22nd nov. Your xbox one is packed and sent. You will recieve xbox one tomorrow . Don,t worry xbox one will be with you on release date. Sitting here at home whole day and still waiting for xbox one. Total waste of a day They have had my money since 30th sept. You would think they could manage to get it out to me on time. I AM REALLY SICK… Read Full Review

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Rob7Roza's Response to Yerrmann's Review

Written on: 25/11/2013

they r treating us like idiots and dont care as long as they are in profit lets see how long thats for when the idiots start shopping else where

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Yerrmann's Response to Yerrmann's Review

Written on: 25/11/2013

Monday evening and still waiting. NEVER use Argos. They not give a care once they have your money.

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★★☆☆☆

“Home delivery farmed out to local couriers, inc. Yodel : /”

Written on: 21/11/2013

Price and promised delivery date looked AOK on Argos's website so I placed my order. Everything went downhill from there... Having failed to receive the promised 2 hour slot notification email on Argos's website, I checked first with Argos who could not assist due to computer issues. They did mention the dreaded Y-word, however. :/ My first realization that Yodel had actually visited was 10 minutes too late when the Royal Mail postman arrived and I spotted the card on the floor, having been… Read Full Review

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★★☆☆☆

“What's the point of the vouchers?”

Written on: 20/11/2013 by Mrs M (6 reviews written)

OK. Normally I quite like Argos as I can reserve online and collect when I drop the kids off at school. I do this a lot! For various reasons, I decided to get an item delivered. This is what has got me miffed. I decided to buy an extra item so I could get the £5 voucher, not realising that it can only be used at Argos.co.uk when you buy online. The lowest delivery rate is £3.95. What is the point of waiting in ALL DAY for something to be delivered when I can pop in and collect it.. for a… Read Full Review

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★☆☆☆☆

“when its busy it is not available...just when you need...”

Written on: 11/11/2013

bad website. Need to buy emergency items for baby coming to stay buy website busy all week????? so its Christmas..thats what you do....USLESS...will go elsewhere… Read Full Review

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★☆☆☆☆

“Don't Argos it!”

Written on: 08/11/2013

I shopped on line and ordered a game which supposedly had a two day delivery. Strangely, when I checked the order status, it stated delivered, but this only meant to the courier who was then going to deliver it to me. The game arrived late, and trying to return it is practically impossible. The local Argos store won't take it and three post offices have raised concerns with the "Freepost" address provided by Argos and consequently have been reluctant to accept it. The return label promised… Read Full Review

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★☆☆☆☆

“Wrong item delivered”

Written on: 02/11/2013

I ordered a freshwater pearl jewellery set & pay for standard deliver. When the item was delivered it was a men's watch! How ridiculas, who do you have working in the packing department a complete idiot obviously. how can you Mix these items up, they are nothing alike. So after paying for delivery I have to go to the store anyway which is A 20mimute drive! Not happy at all… Read Full Review

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★☆☆☆☆

“Argos in financial trouble or just run by bean counters?”

Written on: 01/11/2013

Seems evident that Argos are running their stocks as low as possible which is counterintuitive to their long- standing ethos of if its on the shelf someone will buy it! 4 x occasions recently I have been in to my local Argos and they have not had stock. Value of the goods I would have bought around £1k. Pay and reserve? What excuse for a business person thought of that contemptible concept? You mean put money into Argos' coffers immediately and then trapes back the next day wasting time and… Read Full Review

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★☆☆☆☆

“never use them again”

Written on: 25/10/2013

ordered a desk and chair for grandson delivery was supposed to be within 21 days...when i hadn't heard from them ..i phoned only to be told someone would phone me in the next 48 hours....when i didn't get a phone call i called them again....to be told goods were out of stock and it would be another two weeks before they were back in stock....i cancelled and asked for my money to be refunded...why was i not told that the goods were out of stock...when i was ordering i put in my post code to… Read Full Review

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★★☆☆☆

“Payment Disaster”

Written on: 24/10/2013 by thgun (1 review written)

I'm pleased with my goods but the perlathervI went through just to get it. Went into my local strore to purchase an ipad 3 which was currently out of stock. At the time it was apples latest tablet. When stock eventually became available it was at a branch in Leicster not far from me. I immedietly reserved the item on my mobile then went in to my local store just to double check as I did not want to make a wasted journey. Got to the store asked to view the Item then came to buy the item . I… Read Full Review

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★☆☆☆☆

“Don,t shop here”

Written on: 22/10/2013 by dede06 (1 review written)

Ordered a bed over a month ago with Argos,arranged delivery on 11th October arranged day off for delivery, the day before they text to say unable to deliver as out of stock!!! They had two weeks to relay that info to me, arranged another date 22nd I told them that I would not be in to accept the bed but I could get someone to be there at ten, they told me they would pass on to driver. On the day of 22nd a received a call from driver who wanted to deliver the bed told him I was not there and… Read Full Review

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★☆☆☆☆

“Pre order ”

Written on: 20/10/2013

Useless used the pre order service to order skylander swap force for my 7 year old son how has counted down the days until the release date but it never arrived !!!!!!! Absolutely disgusted that a company as big as Argos are unable to make sure that these items are received on the release date !!!!… Read Full Review

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★☆☆☆☆

“Disaster putting bed together”

Written on: 16/10/2013

Hygena Allegra double bed frame - the holes didn't line up for screwing, the support bar in the middle was a good 2-3 inches too short so I had to screw my own piece of wood in, I had to saw some bits of wood off that we're too long, and some of the screws needed a stubby screwdriver as we're in such an awkward position- basically it took a good few hours and all the tools and materials under the sun just to put together! They must have no quality control department in the factories. Bed… Read Full Review

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★☆☆☆☆

“Rubbish Packaging!!”

Written on: 14/10/2013 by lynsey111 (1 review written)

I ordered some new lampshades for my new house, they turned up a few days later which was great.. however they were packaged in a plastic bag with no other protection. Needless to say they were useless as they were smashed to pieces… Read Full Review

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★★★★☆

“Easy shopping”

Written on: 12/10/2013 by Susiejones80 (39 reviews written)

I liked shopping at Argo using their catalogs! Every time I am looking for a certain item, I am sure to find it there. Easy pick, easy pay. I don't like that I sometimes have to wait for delivery a little longer. But for large items, it's alright… Read Full Review

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★☆☆☆☆

“Very bad customer service - complete fob off!”

Written on: 12/10/2013

Reference returning a Batman figure 908/8968 which was purchased by a friend for my son's 4th birthday. Within 10 to 15 minutes of my son opening this action figure it had broken (legs came off), I returned it to the Argos store in Abingdon who said they could tell it had been forced and were not prepared to offer me a refund but would send the toy away for further investigation - I stated I was not happy with this as goods should be fit for purpose and last a reasonable length of time. I also… Read Full Review

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★☆☆☆☆

“DISASTER”

Written on: 11/10/2013

Spent over £800 on items for our new house. Delivery date agreed was the 27th September. 4 days off work for failed delivery and many irate phonecalls later and we are still waiting for it to be delivered. Customer services was terrible. No one seems to know where our items are or when they will be delivered. All they have offered so far is a £10 gift voucher which is useless since i will NEVER order from them again. My advice would be to steer well clear!… Read Full Review

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★★★★☆

“Fine for me”

Written on: 09/10/2013 by Karenjoness (2 reviews written)

Plenty of choice online and the prices always seem good. Not always the best customer service, but I do believe you get what you pay for!! I will use again… Read Full Review

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