Argos Reviews - www.argos.co.uk

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Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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★☆☆☆☆

“One of worst customer services ever had mis-fortune to...”

Written on: 15/10/2015 by avenged65 (1 review written)

Ordered new bed, mattress, mattress topper and electric blanket on the 9th October for delivery 7pm 10pm that evening. Got confirmation email but no goods never arrived. Have phoned customer services numerous times eventually told 3 of items was out of stock and was a system error. The total amount still remains on my bank account 5 days later. To get the outstanding funds back yet again phoned numerious times only for every single one of there costomer services to contradict one another this… Read Full Review

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★☆☆☆☆

“DELIVERY DATES ARE A JOKE”

Written on: 14/10/2015 by Argosunhappycustomert (1 review written)

Ordered a table and chairs and fridge on line. Clicked on delivery dates for both and also paid extra for special delivery on the fridge to arrive on a Saturday. Received Emails and texts confirming delivery and got my parents to drive 100 miles to receive the table and chairs on a Thursday. Nothing showed up so one day of my parents time wasted + cost of 200 mile round trip and one day of my time wasted staying in on a Saturday. Argos advertise and offer a specific delivery date and are then… Read Full Review

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★☆☆☆☆

“Solid pine Desk?”

Written on: 10/10/2015 by AidenBowers217 (1 review written)

Having just collected this solid pine computer desk and partially unpacked it, there are numerous quality issues. In fact it has NO quality whatsoever! The timber cutting is abysmal...misshaped items. Plywood rear cover is a piece of junk and warped/twisted in every direction. The desk top is split and joints are parting. This item claims to have some form of "finish", that is not even close. Some attempt to THROW some poor quality colouring agent on it has been made. There is a positive… Read Full Review

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★★★★★

“lightweight scales”

Written on: 06/10/2015 by Christievj128 (1 review written)

recently bought set of lightweight scales which are easy to use. as i do not use them frequently the amount i paid for them was sufficient. I would recommend them to family and friends because they are light and compact for storage… Read Full Review

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★☆☆☆☆

“no help”

Written on: 05/10/2015 by riccyb (1 review written)

bought a corded lawn mower from ARGOS TAUNTON STORE, IN THE PAST CUSTOMERS COULD GO TO THERE BACK DOOR WITH THE CAR AND LOAD ANY HEAVY PURCHASE NO PROBLEM. ME THINKING THE BACK DOOR WAS STILL BEING USED PURCHASED THE LAWN MOWER BUT WAS THEN TOLD THE BACK DOOR WAS NOT USED ANY MORE, SO I HAD TO CARRY THE HEAVY MOWER AT LEAST 600 YARDS TO THE NEAREST CAR PARK BECAUSE OF THE DOUBLE YELLOW LINES OUT SIDE THE FRONT OF THE STORE, I AM 76 YEARS OLD AND I WAS NOT OFFERED ANY HELP, WHEN I SENT A E-MAIL… Read Full Review

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★☆☆☆☆

“For kitchen appliances - shop elsewhere !”

Written on: 05/10/2015 by ServerGoblin (5 reviews written)

Having recently moved house, we wanted to order a integrated fridge freezer, dishwasher and cooker hood. As we both work full time we had to pick a company that offered Saturday delivery, and were happy to pay a little more for that service. We found the items that we wanted on Argos's web site and before placing the order phoned them with the product numbers to check that we could indeed have a Saturday delivery. It took ages to get through - which should have set the alarms bells off… Read Full Review

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★☆☆☆☆

“Order From Hell”

Written on: 03/10/2015 by 185McKinnon (1 review written)

I am an international student going to Uni, I had arrived with practically nothing. Being new, I had never really heard of Argos, what I did here was that they were reasonable priced. With me being a student, it was all I needed to get me to order. I spent hours looking through their maze of a catalog, before placing my order. From bedding to kitchen items, I had spent a lot of time and money that day with Argos. I had chosen to have the items delivered the next morning, just before my first… Read Full Review

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Shopdirect's Comment

Written on: 07/10/2015

That is Argos all over, they are always making mistakes and cause chaos for the customers. Most of their staff are not very professional, it is all very hit and miss I'm afraid. Sorry to hear of your absolute nightmare hope you got your refund, if not, approach your bank for a refund and they will investigate this.
Good luck

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★☆☆☆☆

“will NEVER order from argos again!! ”

Written on: 26/09/2015 by 6Forsyth (1 review written)

Abselutely appalling!!!! Ordered 4 items from argos 2 weeks ago, i then recieved one of the items a few days later, i then had to email them to ask about the other products because i was on hold for about at hour!! they then had to resend the items i did not recieve. a few days later 2 more items were delivered. i was getting angry at this point that i had wasted my time spending days in the house waiting for this order! i then had to phone them again about the last item i did not recieve… Read Full Review

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★☆☆☆☆

“Delivery of goods ordered on line”

Written on: 23/09/2015 by Campbellu1973 (1 review written)

Having ordered a coffee table on line from Argos with an order acknowledgement from Argos showing the delivery on the 21st September 2015 between 7am ad 12am, I received a telephone call today 20th September asking if they could book my delivery in for next Tuesday the 29th September, I then spoke to a manager who said they have had a problem with their system not booking deliveries but she would refund the delivery charge as I had paid extra and she could do nothing to improve on this… Read Full Review

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★★☆☆☆

“disappointed with a poor service”

Written on: 13/09/2015 by MarciaHuffman (2 reviews written)

The next day, still having not heard from anyone at John Lewis, I called again to try to inquire about my blinds only to hear that the order had not been processed upon the day of purchase and had only been placed after I had gone to inquire in store!… Read Full Review

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★☆☆☆☆

“7 Day Blind Service”

Written on: 13/09/2015 by ChasityMejia (2 reviews written)

I ordered blinds through the 7 Day Blind Service with John Lewis with meI ordered blinds through the 7 Day Blind Service with John Lewis with measuring and fitting services and paid in full on the day in store. I did not hear from them in regards to the fitting service and after ten days I went into store to follow up. I was told by the sales associate that the person who dealt with the blinds and curtains orders were on break and they would contact me by the end of the day... The next day… Read Full Review

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★★☆☆☆

“Absolutely terrible”

Written on: 13/09/2015 by GilbertHays (2 reviews written)

Paid for a guaranteed delivery and no show. On calling John Lewis they can't say where our delivery is and whether we will receive it today. Absolutely gutted we have wasted our evening waiting for an expensive TV which is no where to be seen. Ridiculous, customer service zero. Will not be recommending to any family, friends or colleagues… Read Full Review

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★☆☆☆☆

“Overcharged”

Written on: 13/09/2015 by OpheliaForeman (2 reviews written)

I've just spoken to Scott in customer services and he tells me he needs photographic evidence of this overpayment. The charge should total… Read Full Review

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Mitchelldeleon's Response to OpheliaForeman's Review

Written on: 13/09/2015

helpful comments very usefull really

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★★☆☆☆

“I purchased a Bosch hub and installation on John Lewis...”

Written on: 13/09/2015 by MarcieBerger (2 reviews written)

I purchased a Bosch hub and installation on John Lewis website, to replace the older Bosch hob. The hob stopped working within less than 12 hours post installation. I called John Lewis to request that they send an engineer to check the hob and the connections to complete the installation. I ended up being transferred several times, with no single department willing to take the responsibility for this. John Lewis' online department did not want to deal with this as well. It turns out, when a… Read Full Review

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★☆☆☆☆

“TERRIBLE DELIVERY SERVICE”

Written on: 13/09/2015 by DiannBlevins (2 reviews written)

I ordered a baby monitor and some baby clothing online a week ago. I received email from Hermes on Tuesday afternoon saying my John Lewis order had been successfully delivered, with no trace of my parcel's whereabouts. On calling Hermes they took no responsibility for the parcel and I was told to contact JL. On calling JL and after holding the line for 30 minutes I was told that the parcel may have been wrongly delivered and Hermes will get back in touch. The next morning there was an email… Read Full Review

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★☆☆☆☆

“INEFFIECIENT STAFF AND FRAUDULENT EXTENDED WARRANTY”

Written on: 10/09/2015 by Bowen250 (1 review written)

I returned a Morphy Richards microwave to Argos as the turntable glass plate cracked whilst I was cooking, and broke in half as I was washing it. I had only had the microwave 6 weeks and had also taken out an extended warranty for 3years. I didn't want to reorder the same microwave so chose a more expensive one. When I came to pay the bill the assistant asked did I want extended warranty again, so I told her I would just pay the difference between the two warranties which was £3.59, she said I… Read Full Review

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★☆☆☆☆

“Appalling Communication”

Written on: 02/09/2015 by GWhitney (1 review written)

We ordered a washing machine and were given a delivery date. having missed the delivery my partner spent an hour in their holding queue only to be told the item wasn't in stock. When i phoned to complain i was told that a refund would take 5 days????? I questioned this as it only took a moment for me to process my transaction why would a refund take 5 days from there end?This was in their Terms and Conditions The gentleman then asked me to wait a moment. I waited 10 minutes. Whilst… Read Full Review

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★★★★★

“Excellent sameday delivery ”

Written on: 25/08/2015 by ann-marieteresadriver (1 review written)

Ordered 3pm delivered by 930pm will definitely use in future delivery staff polite and helpfull… Read Full Review

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★☆☆☆☆

“Absolute Fackin zhite”

Written on: 25/08/2015 by LOLinArgos (1 review written)

Never again will I use your crape fluckin store!!! You cannot get a thing right you fluckin morons!!!! A shlitty fluckin way to spend your time on line to end up with a fluckin non excepted phone number, go fluck yourselves Argos, you are a fluckin joke for people who want to spend cash but cannot in your schitty web page!!! Never ever again clunts!… Read Full Review

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★☆☆☆☆

“Argos corner sofa delivery appalling!”

Written on: 19/08/2015 by 98Hansen (1 review written)

We had to wait over 6 weeks for our Heart of House corner sofa to be delivered, when it did come they delivered two right hand pieces, instead of one right hand and one left hand that slots together. Despite their extensive network, Argos told me they couldn't get the right part until 3 weeks after. Which tells me they didn't actually construct the sofa properly, or there would be the corresponding left hand sofa somewhere that they could deliver. The were reluctant to give me any gesture of… Read Full Review

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