Argos Reviews - www.argos.co.uk

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★★☆☆☆
1.8 / 5
19.9% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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★★★★★

“Best customer service”

Written on: 31/08/2013

Served at the Truro store absolutely brilliant customer service, helpful , friendly, polite, as indeed all the staff are brilliant , but the person we were served by went the extra mile, first class, Thank You… Read Full Review

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★☆☆☆☆

“Home Delivery Service is Atrocious”

Written on: 31/08/2013

I've recently ordered a rug from Argos online and paid extra for it to be delivered on Saturday. Was awake from 7am and stayed in all day waiting on it . At 6pm nothing had arrived so I attempted to contact their Customer Services department. After 35 minutes on hold I eventually got through to a member of staff. I was told rather abruptly, according to their systems, it had been delivered and was basically made out to be lying. Eventually, after going round in circles, it was agreed that… Read Full Review

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★★☆☆☆

“delivery”

Written on: 20/08/2013

Given 2hr time slot and told I would be contacted by phone one hr before actual delivery. Item delivered one hr before allocated time and no phone call… Read Full Review

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★☆☆☆☆

“Washing machine delivered broken, still waiting for refund”

Written on: 18/08/2013 by northern lass (9 reviews written)

Ordered a washing machine from Argos online, it duly arrived and they took away our old one. The delivery guys asked if we wanted them to unwrap it but we said no, we'd do it. Started to unwrap it immediately, and found the a massive crack along the back, the front panel was hanging off, dispenser drawer was totally broken. Totally unusable, looked like it had been dropped from a great height! My husband ran out to try and stop the van driving away but it was too late, so he phoned them on the… Read Full Review

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★☆☆☆☆

“False delivery dates for goods not actually in stock ”

Written on: 15/08/2013

Placed an order with Argos Direct for a Samsung fridge/freezer and was told we would receive it in 5 days. After many phone calls by me and visits to the store we were eventually give a lead time of 5 weeks after placing my order. It was suggested in the end that I would eb better off selecting an alternative unit. The alternative unti was over £100.00 more than the original. All I was offered was £50.00 as a gesture of good will. This comes nowhere close to putting right the distress and… Read Full Review

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★☆☆☆☆

“Poeple beware argos. Orderd on Tuesday ”

Written on: 10/08/2013 by Deselward (1 review written)

Hi there ordered on a Tuesday asked me when I wanted delivery I say Friday . Friday afternoon they phone my house told my wife they could not deliver on Friday it will be Saturday . Saturday I phoned them they said there Was out of stock I said can I have my money back it takes seven days to give your money back beware people advertiseing things they haven't got people beware… Read Full Review

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★☆☆☆☆

“Disgrace!”

Written on: 09/08/2013 by Norbit (1 review written)

I ordered a corner sofa from Argos around 3 weeks ago and have not received it! I got rid of my old sofa the night before i was due for the new 1 as it was being delivered between 7:30 and 12:00 am, but instead of it being delivered i got a phone call at 8:30am to tell me iv to wait 1 full week before i receive it. I do not think this is acceptable as i have no sofa to sit on until then!! I spoke to the manager and is giving me 2 camping chairs until then. Disgraceful to ring on the morning its… Read Full Review

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★☆☆☆☆

“Absolutely Rubbish Service”

Written on: 09/08/2013

Delivery 1: Table with half the parts missing. Made to wait 2 weeks for the missing parts. Delivery 2: Freezer delivered 2 hours before our time slot. We weren't in so it was left with our neighbours who we didn't know as we'd only just moved in. Very irresponsible. Delivery 3: Bookcase not delivered in the 13 hours slot we were given. So waiting in from 7am-8pm was a total waste of a day. Then they had the gall to tell us on the phone that they had attempted to deliver at 10am when the flat… Read Full Review

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★★☆☆☆

“Delivery is a nightmare”

Written on: 07/08/2013

I would reccomend buying from Argos if you can go pick it up in store, but if you plan to get it delievred you can forget about it or give it a 3 month buffer. Their delivery is like a mightmare. They don't deliver on the day they are supposed to, then they deliver to the wrong address, then they make you wait while they interview the drivers to ask where they delivered. I would never order anything from here again!… Read Full Review

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★☆☆☆☆

“cheap chinese imports”

Written on: 18/07/2013 by paulprice01 (1 review written)

Bought a spear and jackson brushcutter from argos which gave me trouble all its short life ( approx 25 / 30 hrs use over a couple of years).it finally siezed up so i tried to buy a new motor from spear and jackson,,,: thier reply was.....nit one of our sir,,,its made under license for argos,,,its a cheap chinese import with our name on....so i returned to argos for help and an answer to why i had been mis-led with the product,,,,, argos agreed it was from china and it was to keep costs… Read Full Review

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★☆☆☆☆

“0845 640 0700 Number for 20 minuits”

Written on: 18/07/2013

I Called the 08456400700 customer service number to get my Argos card online account unblocked I gave up after 20 minuits Of listening to how important I was to them and music I am going To close my account because this is totaly unacceptable customer service… Read Full Review

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Shopaholic67's Comment

Written on: 02/10/2013

I had the same problem tonight.I waited for 15 minutes & gave up after listening to the same garbage. My account is blocked online but interestingly not my card. I wouldn't mind but I tried to pay over the phone 3 times but the service was down, so I have spent over 40 minutes in total in calls & god knows how much money on the 0845 number. Very disappointed in Argos, oh yeah, their music stinks too!

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★☆☆☆☆

“Never buy a tablet from them”

Written on: 12/07/2013 by Paul.swansea (1 review written)

I very foolishly bought a Computer tablet from them without trying it out elsewhere When I got home and switched it on I found the screen not very clear for me to view I returned it to. The shop but because I had switched it on they would not give me a return I am now suck with and item which I will never use and they will not refund me Please be careful and never buy from them go PC where they will refund if not liked … Read Full Review

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★★☆☆☆

“Not on time”

Written on: 05/07/2013 by Andre2013 (1 review written)

I have been waiting all day to my packet from Argos just to find out I have to wait for the next working day just because someone in Argos has messed something up, I'm not happy… Read Full Review

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★☆☆☆☆

“Training in customrer services would be a...”

Written on: 29/06/2013

I ordered a sideboard, only to be told 2 days before delivery that the item was unavailable and the next time they could deliver on a Saturday was in 4 weeks. I told them that it was unacceptable, as the problem was their end. The woman I spoke to in customer services was less than helpful and wouldn't even come up with an apology or try to make the effort to make acceptable alternative arrangements. I cancelled the order. I did reorder the item a few weeks later as I really did want it. I was… Read Full Review

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★☆☆☆☆

“WASTE OF TIME”

Written on: 25/06/2013 by kevo1603 (2 reviews written)

While this is a fantastic product, Argos has made my purchase feel like a nightmare. 3 deliveries later and still they don't take responsibility for their short comings. I won't be surprised if they go down just like comet. Pathetic customer service… Read Full Review

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★☆☆☆☆

“Rejected customer feedback ....”

Written on: 23/06/2013 by CTC21 (1 review written)

Having solicited a comment on a recent purchase Argos then reject it despite it being positive about the product and neutral about the company. Review of Silver Sony Alarm Clock Radio: - *Basic clock radio works well* It is a Sony. As you would expect it works well and is simple to use and for under thirteen quid good value. Would have bought a DAB version if they had been a more sensible price but as those types of radio are still at a massive premium (for something I only listen to for 10… Read Full Review

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★☆☆☆☆

“Rubbish service”

Written on: 21/06/2013

I bought a wash machine from Argos. The washing machine is making high noises. It has been making noises since the beginning when I bought the washing machine. I called the customer service. The customer service sent an engineer.  The engineer said that high noise is made by the drum when it hits the back cover of the washing machine. He said that they have often this problem.  He said that it often happens during delivery, when the washing machine is delivered carelessly, which cause that… Read Full Review

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★☆☆☆☆

“Vax C89-P6-B Power 6 Bagless Cylinder Vacuum Cleaner”

Written on: 12/06/2013 by PetePeterson (1 review written)

Vax C89-P6-B Power 6 Bagless Cylinder Vacuum Cleaner. Bought this one 1 yr ago based on Argos reviews. Big, big mistake. In mean time lid button broke, new lid of Vax £12, then new filter at £14. each time I had to pay £5.60 for delivery which was Royal Mail 2nd class and in nylon envelope. Packaging cost are high!!! Now back to faults. It gets blocked very often, usually after 10 min of hoovering a living room carpet and laminates around flat. It overheats very fast and rear filter pops out… Read Full Review

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★☆☆☆☆

“washing machine not delivered”

Written on: 12/06/2013

went instore to buy a new washing machine, asked me for my mobile number which i gave to the woman behind the counter so they could contact me, she was busy chatting to her work mate next to her and made an mistake as when i waited for a phone call about delivery dates i got nothing so called them up and the asked for my number and yes she had put an extra digit on it so made them change it and then got a letter from hotpiont on saturday asking me to arrange delivery slot took 4 days off sat… Read Full Review

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★☆☆☆☆

“ARGOS DIRECT DONT USE VERY POOR”

Written on: 08/06/2013

CALL CENTRE OPERATORS VERY UNHELPFUL 22 DAYS TO RECIVE MY ORDER THE DELIVERY FIRM NO FAULT WITH THEM ARRIVED ON TIME… Read Full Review

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