Argos Reviews - www.argos.co.uk

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★★☆☆☆
1.7 / 5
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  • Customer Service

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  • Value For Money

Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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★☆☆☆☆

“Don,t shop here”

Written on: 22/10/2013 by dede06 (1 review written)

Ordered a bed over a month ago with Argos,arranged delivery on 11th October arranged day off for delivery, the day before they text to say unable to deliver as out of stock!!! They had two weeks to relay that info to me, arranged another date 22nd I told them that I would not be in to accept the bed but I could get someone to be there at ten, they told me they would pass on to driver. On the day of 22nd a received a call from driver who wanted to deliver the bed told him I was not there and… Read Full Review

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★☆☆☆☆

“Pre order ”

Written on: 20/10/2013

Useless used the pre order service to order skylander swap force for my 7 year old son how has counted down the days until the release date but it never arrived !!!!!!! Absolutely disgusted that a company as big as Argos are unable to make sure that these items are received on the release date !!!!… Read Full Review

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★☆☆☆☆

“Disaster putting bed together”

Written on: 16/10/2013

Hygena Allegra double bed frame - the holes didn't line up for screwing, the support bar in the middle was a good 2-3 inches too short so I had to screw my own piece of wood in, I had to saw some bits of wood off that we're too long, and some of the screws needed a stubby screwdriver as we're in such an awkward position- basically it took a good few hours and all the tools and materials under the sun just to put together! They must have no quality control department in the factories. Bed… Read Full Review

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★☆☆☆☆

“Rubbish Packaging!!”

Written on: 14/10/2013 by lynsey111 (1 review written)

I ordered some new lampshades for my new house, they turned up a few days later which was great.. however they were packaged in a plastic bag with no other protection. Needless to say they were useless as they were smashed to pieces… Read Full Review

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★★★★☆

“Easy shopping”

Written on: 12/10/2013 by Susiejones80 (39 reviews written)

I liked shopping at Argo using their catalogs! Every time I am looking for a certain item, I am sure to find it there. Easy pick, easy pay. I don't like that I sometimes have to wait for delivery a little longer. But for large items, it's alright… Read Full Review

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★☆☆☆☆

“Very bad customer service - complete fob off!”

Written on: 12/10/2013

Reference returning a Batman figure 908/8968 which was purchased by a friend for my son's 4th birthday. Within 10 to 15 minutes of my son opening this action figure it had broken (legs came off), I returned it to the Argos store in Abingdon who said they could tell it had been forced and were not prepared to offer me a refund but would send the toy away for further investigation - I stated I was not happy with this as goods should be fit for purpose and last a reasonable length of time. I also… Read Full Review

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★☆☆☆☆

“DISASTER”

Written on: 11/10/2013

Spent over £800 on items for our new house. Delivery date agreed was the 27th September. 4 days off work for failed delivery and many irate phonecalls later and we are still waiting for it to be delivered. Customer services was terrible. No one seems to know where our items are or when they will be delivered. All they have offered so far is a £10 gift voucher which is useless since i will NEVER order from them again. My advice would be to steer well clear!… Read Full Review

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★★★★☆

“Fine for me”

Written on: 09/10/2013 by Karenjoness (2 reviews written)

Plenty of choice online and the prices always seem good. Not always the best customer service, but I do believe you get what you pay for!! I will use again… Read Full Review

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★☆☆☆☆

“This rug destroyed my new white lino from the dye and...”

Written on: 05/10/2013 by julesbiggirl12345 (1 review written)

924/4977 Living shaggy rug ( red ).............. i purchased this to add the finishing touch to my red and white poppy kitchen. i had brand new white lino fitted. 1st of all the rugs moults constantly absolutely gets everywhere and it doesnt stop. Even worse my lovely white lino has been stained pinky red by it, im so upset. 4 weeks ago i sent in pictures with a letter and receipts to argos insurance dept as advised by customer services. i sent it 1st class recorded delivery and tracked. it… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 03/10/2013 by Ha7iz (1 review written)

Did not receive items - have contacted them several times and yet to hear a reply - it's not even like the prices are cheap anymore for such poor customer service… Read Full Review

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★★★★★

“good service”

Written on: 23/09/2013 by killbill376 (2 reviews written)

value for money. i travelled half the city and they are the only company that have stock in shop… Read Full Review

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★☆☆☆☆

“Home delivery never arrived to my 80 year old mother ”

Written on: 19/09/2013 by Barrybadargos (1 review written)

Ordered a new TV for my 80 year old mother, email said next day delivery text arrives next day saying will delivery between 7 am and 8pm BUT it did not arrive and no text or phone call to say they had a problem. As a typical old woman my mother sat waiting all day believing it would arrive as ARGOS said would...oh yeah dream on. Argos you suck Sent an email of complaint to receive back a confirmation saying customer service are open Mon to Fri till 10pm to ring after 8 and find they closed… Read Full Review

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★☆☆☆☆

“Don't buy a gazebo!!!”

Written on: 19/09/2013 by Juliette1912 (1 review written)

We bought a Gazebo from Argos. big and nice looking one. not to hard to assemble. 651/0037 POP UP Gazebo. Dinn't last for more than 2 hours and broke cause of the wind. Not suitable for local weather. might be good for summer days, but surely not for rainy/ windy days!!! called Argos and they said there's no refund since it says it's only for light wind and not strong one. so £90 down the drain in just few hours. Don't buy this Gazebo!!! I tried to write a review on Argos' web site but didn't… Read Full Review

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★☆☆☆☆

“Avoid at all Costs”

Written on: 18/09/2013

This is the first time I have felt the need to openly complain about such a poor service. We ordered a furniture set for our soon to be first child about a 3 weeks ago. Argos gave us a delivery date via email for the 4 Sept. My wife booked the day off work to which the items never arrived. I called argos and they said "we do not know where it is and when it will arrive" upon further conversations the next day they said it is out of stock! I said you must of known it was out of stock well… Read Full Review

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★★☆☆☆

“Can't use gift cards.”

Written on: 02/09/2013

It's hard to use. I hate that you can't use gift cards online. Seriously what is the point in having them? The store itself is okay, but not great. It always takes ages to get stuff. If you want to reserve something to collect in store, because you want to pay for it with your gift cards that you received for Christmas and you reserve it in the evening, it will only be reserved for one day. It is so annoying! Their musical instruments aren't any good and the quality of the products are… Read Full Review

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★★★★★

“Best customer service”

Written on: 31/08/2013

Served at the Truro store absolutely brilliant customer service, helpful , friendly, polite, as indeed all the staff are brilliant , but the person we were served by went the extra mile, first class, Thank You… Read Full Review

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★☆☆☆☆

“Home Delivery Service is Atrocious”

Written on: 31/08/2013

I've recently ordered a rug from Argos online and paid extra for it to be delivered on Saturday. Was awake from 7am and stayed in all day waiting on it . At 6pm nothing had arrived so I attempted to contact their Customer Services department. After 35 minutes on hold I eventually got through to a member of staff. I was told rather abruptly, according to their systems, it had been delivered and was basically made out to be lying. Eventually, after going round in circles, it was agreed that… Read Full Review

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★★☆☆☆

“delivery”

Written on: 20/08/2013

Given 2hr time slot and told I would be contacted by phone one hr before actual delivery. Item delivered one hr before allocated time and no phone call… Read Full Review

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★☆☆☆☆

“Washing machine delivered broken, still waiting for refund”

Written on: 18/08/2013 by northern lass (10 reviews written)

Ordered a washing machine from Argos online, it duly arrived and they took away our old one. The delivery guys asked if we wanted them to unwrap it but we said no, we'd do it. Started to unwrap it immediately, and found the a massive crack along the back, the front panel was hanging off, dispenser drawer was totally broken. Totally unusable, looked like it had been dropped from a great height! My husband ran out to try and stop the van driving away but it was too late, so he phoned them on the… Read Full Review

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★☆☆☆☆

“False delivery dates for goods not actually in stock ”

Written on: 15/08/2013

Placed an order with Argos Direct for a Samsung fridge/freezer and was told we would receive it in 5 days. After many phone calls by me and visits to the store we were eventually give a lead time of 5 weeks after placing my order. It was suggested in the end that I would eb better off selecting an alternative unit. The alternative unti was over £100.00 more than the original. All I was offered was £50.00 as a gesture of good will. This comes nowhere close to putting right the distress and… Read Full Review

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