Argos Reviews - www.argos.co.uk

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★★☆☆☆
1.8 / 5
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Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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★★☆☆☆

“Not on time”

Written on: 05/07/2013 by Andre2013 (1 review written)

I have been waiting all day to my packet from Argos just to find out I have to wait for the next working day just because someone in Argos has messed something up, I'm not happy… Read Full Review

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★☆☆☆☆

“Training in customrer services would be a...”

Written on: 29/06/2013

I ordered a sideboard, only to be told 2 days before delivery that the item was unavailable and the next time they could deliver on a Saturday was in 4 weeks. I told them that it was unacceptable, as the problem was their end. The woman I spoke to in customer services was less than helpful and wouldn't even come up with an apology or try to make the effort to make acceptable alternative arrangements. I cancelled the order. I did reorder the item a few weeks later as I really did want it. I was… Read Full Review

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★☆☆☆☆

“WASTE OF TIME”

Written on: 25/06/2013 by kevo1603 (2 reviews written)

While this is a fantastic product, Argos has made my purchase feel like a nightmare. 3 deliveries later and still they don't take responsibility for their short comings. I won't be surprised if they go down just like comet. Pathetic customer service… Read Full Review

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★☆☆☆☆

“Rejected customer feedback ....”

Written on: 23/06/2013 by CTC21 (1 review written)

Having solicited a comment on a recent purchase Argos then reject it despite it being positive about the product and neutral about the company. Review of Silver Sony Alarm Clock Radio: - *Basic clock radio works well* It is a Sony. As you would expect it works well and is simple to use and for under thirteen quid good value. Would have bought a DAB version if they had been a more sensible price but as those types of radio are still at a massive premium (for something I only listen to for 10… Read Full Review

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★☆☆☆☆

“Rubbish service”

Written on: 21/06/2013

I bought a wash machine from Argos. The washing machine is making high noises. It has been making noises since the beginning when I bought the washing machine. I called the customer service. The customer service sent an engineer.  The engineer said that high noise is made by the drum when it hits the back cover of the washing machine. He said that they have often this problem.  He said that it often happens during delivery, when the washing machine is delivered carelessly, which cause that… Read Full Review

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★☆☆☆☆

“Vax C89-P6-B Power 6 Bagless Cylinder Vacuum Cleaner”

Written on: 12/06/2013 by PetePeterson (1 review written)

Vax C89-P6-B Power 6 Bagless Cylinder Vacuum Cleaner. Bought this one 1 yr ago based on Argos reviews. Big, big mistake. In mean time lid button broke, new lid of Vax £12, then new filter at £14. each time I had to pay £5.60 for delivery which was Royal Mail 2nd class and in nylon envelope. Packaging cost are high!!! Now back to faults. It gets blocked very often, usually after 10 min of hoovering a living room carpet and laminates around flat. It overheats very fast and rear filter pops out… Read Full Review

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★☆☆☆☆

“washing machine not delivered”

Written on: 12/06/2013

went instore to buy a new washing machine, asked me for my mobile number which i gave to the woman behind the counter so they could contact me, she was busy chatting to her work mate next to her and made an mistake as when i waited for a phone call about delivery dates i got nothing so called them up and the asked for my number and yes she had put an extra digit on it so made them change it and then got a letter from hotpiont on saturday asking me to arrange delivery slot took 4 days off sat… Read Full Review

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★☆☆☆☆

“ARGOS DIRECT DONT USE VERY POOR”

Written on: 08/06/2013

CALL CENTRE OPERATORS VERY UNHELPFUL 22 DAYS TO RECIVE MY ORDER THE DELIVERY FIRM NO FAULT WITH THEM ARRIVED ON TIME… Read Full Review

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★★★★★

“CORNER SOFA”

Written on: 04/06/2013

Ordered a corner sofa in store for delivery was given a date an time slot to which i received in perfect time. After a matter of weeks one of the cushion was lumpy so i contacted them as i was still in my 30 days return period to inform them of my custhion i spoke to a lovely lady who got me a replacement out in a matter of 3 days an to my work address so i didnt have to stay home again :-)… Read Full Review

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★☆☆☆☆

“Delivery a joke! Customer service and drivers are liars!”

Written on: 02/06/2013

After spending thousands on an entire kitchen full of appliances, complete living room furniture and more bits and bobs for our first house and being given a delivery slot of 12pm to 6pm I waited in with excitement. The night before I checked the tracker and it said dispatched for delivery in that given time slot. The morning of the delivery I got to our new house at around 10am and once again checked the tracker and it said dispatched for our given time slot. By 5pm I realised there was a… Read Full Review

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★☆☆☆☆

“Self Assembly Disaster”

Written on: 29/05/2013

Bought a self-assembly wheelbarrow catalogue number 720/5499. 1) The pre-drilled holes in the frame and in the body did not match up. This is perhaps because of the next problem. 2) The body supplied looked different from the pictures shown on the packaging and on the instruction leaflet. It seems possible that it was completely wrong. 3) The body supplied looked scuffed and scraped on the inside. This was almost certainly because there was no packaging for the metal frame parts, which were… Read Full Review

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★☆☆☆☆

“Stay clear of delivery!!!”

Written on: 28/05/2013 by Nic-Watson (1 review written)

Absolute joke.. Spent 800 on furniture, after 10 weeks still no delivery even though I have had 3 different delivery dates given to me, but always seem to get cancelled last minute!!! Customer service is awful, they don't seem to care!!! Stay well clear!!!!… Read Full Review

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★☆☆☆☆

“BUSH ELECTRIC COOKER (order number 203980401)”

Written on: 09/05/2013

i just bought bush electric cooker on 09/04/13 from argos but unfortunatly item was damaged when i got it, so i just phoned them to refund that and also email them but no body response of that,its very terrible costumer services so i dont recommend it… Read Full Review

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★☆☆☆☆

“half price”

Written on: 30/04/2013 by sarahacer (1 review written)

Looking on the argos website at things to buy they say you are getting a saving on the item. But when you look in the argos catalog you are not getting a saving it is the same price. You are saving from the previous catalog not the new one I think this is wrong… Read Full Review

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★☆☆☆☆

“Diabolical customer service ”

Written on: 22/04/2013 by bevmander (1 review written)

Ordered a watch on line for delivery as it was out of stock in the Argos shops. Did not receive a confirmation email so was advised by Argos Direct to order again as it had not been processed properly. I did this but to my dismay Argos took 2 payments and when I rang Argos again I learnt that I would receive 2 watches :( Both customer service assistants were very hostile and unfriendly. I have been assured that the first watch will b be now cancelled and therefore I won't receive it...we will… Read Full Review

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Aikonamushi's Response to bevmander's Review

Written on: 25/04/2013

Echoes. My saga still goes on since before Xmas into April, Promptly debited, but item delivered to wrong address- as proved eventually and definitely. Responsibility seems to transfer to 'Suppliers' from Argos. Customer services team has endless changing members . I have found them polite, but inconclusive.
Presently, I am left with no product and no refund . And no responses .(no arrangements with me, for original delivery despite many requests, by the way)

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Ramttin's Response to bevmander's Review

Written on: 09/05/2013

thats true mate, i agree with you ,i have got the same experience, very bad customer service

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★★★★★

“Service in argos”

Written on: 18/04/2013 by Misstbj (1 review written)

I left my purse in Argos, Huddersfield Leeds road store. The sales advisor saw it and when I went back to collect it everything was intact. Not many people are honest and look out for others now and it was such a relief to have it back. He was the angel of the day for me and if he wasn't as vigilant it would have easily been taken by someone who wasn't as honest. Thanks so much. On a less positive note, I tried to call the store many times as I live 8 miles away, I rang and not once did anyone… Read Full Review

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★★★★★

“Fantastic service!”

Written on: 17/04/2013 by LAR59 (3 reviews written)

How easy is this?! Ordered our new TV on a Sunday morning and collected it half an hour later. No waiting in for deliveries; a great stress free way of shopping. Our new flat screen TV was great and only £149.99. Plug and play? Yes! Turned it on, pressed a few buttons and we are away. With are fortunate enough to have an Argos about a mile away so we will be using this service as much as possible from now on. Well done Argos!… Read Full Review

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★☆☆☆☆

“Dreadful delivery experience”

Written on: 03/04/2013 by William79 (1 review written)

Just to let others know please don't order for delivery from Argos. They failed to deliver when promised and to add insult to injury (and more lost wages waiting around) when I asked for another date they said it would be 9 days later. Express delivery was ordered and was not fulfilled. I felt on the many, many minutes on the phone with them that they had the attitude of "To-big-to-fail". Well, Argos, I for one will never buy another large appliance from you again. And I hope after reading… Read Full Review

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★★★★☆

“Excellent and Convenient”

Written on: 24/03/2013 by TerryRs (4 reviews written)

I have used Argos several times. They have a store about 1 mile from my house and it's so handy being able to reserve an item online then jump in the car and pick it up. Just the other day my sister-in-law suggested a birthday present for my neice from Argos and the whole process was about as smooth as it could be. I'm knocking a star off because the link I received for the item directed me to the mobile version of Argos and I was on a desktop. It lets you switch.. but sends you to the home… Read Full Review

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★☆☆☆☆

“Delivery of products”

Written on: 23/03/2013

I ordered multiple items online value approximately £150 and whilst I was ordering all items were fine for home delivery. I got a date set but no set time line in between hours on a Saturday, had to get my MOT done that day basically 5 minutes drive away but unluckily for me the delivery came when I was out, driver phoned me to say he was at my place advised him I was around the corner and on my way back. Driver great left items in my "porch" which he did no problem and met him when exiting… Read Full Review

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