Bunches Reviews - www.bunches.co.uk

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★★☆☆☆
2.3 / 5
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★☆☆☆☆

“flowers ordered for a friend and NEVER arrived!...”

Written on: 03/03/2010 by epreston (2 reviews written)

flowers ordered for a friend and NEVER arrived! contacted the customer services on a number of occasions and heard NOTHING back.
Day light robbery! No refund was given no apology! disgusting company… Read Full Review

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★☆☆☆☆

“When these flowers arrived I was appalled at how small...”

Written on: 18/02/2010 by pippa10 (1 review written)

When these flowers arrived I was appalled at how small the bunch was. I have never seen such stinginess in any other flower company in my life. I would not use this company again as they are a rip off!

Marks and Spencer, Interflora etc.. would not disappoint in this way, don't disappoint yourself or loved ones with these inferior flowers at such a high price… Read Full Review

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★★★★☆

“The Mothering Sunday Orchids from Bunches arrived in...”

Written on: 16/02/2010 by MihaiBlue (1 review written)

The Mothering Sunday Orchids from Bunches arrived in beautiful condition, the blooms are very fresh and crisp with loads of healthy buds. They are now displayed in a vase and I expect them to last a long time. Thank-you!… Read Full Review

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★☆☆☆☆

“I ordered a special bunch of flowers to be delivered...”

Written on: 10/02/2010

I ordered a special bunch of flowers to be delivered on my wife's 40th birthday, unfortnately it didn't turn up. When it hadn't arrived by 3.00 on the day I phoned to check it would be arriving and was told deliveries are up until 5.30 and to phone after that. When I called the next day, they blamed the courier… Read Full Review

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★☆☆☆☆

“flowers ordered through website confirmation of order...”

Written on: 13/12/2009

flowers ordered through website confirmation of order but not delivery
One would assume if that order with details provided could only be confirmed if the delviery requirements could be satisifed

Flowers were not deliverd for 75 yr old mother customer services could not offer any solution only repeatedly say read the small print

where delivery date is paramount in this industy i find companies like "Bunches" take the money first and blame their 3rd parties (delivery companies ) for all late… Read Full Review

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★★★★★

“Ordered flowers from Bunches for my girlfriend's...”

Written on: 06/06/2009

Ordered flowers from Bunches for my girlfriend's Birthday from Australia to UK, reasonably priced, communicated order and delivery prompt and efficiently.

Goods delivered on time and girlfriend said flowers were just opening up and looked beautiful.

Bunches has kept me in the good books with girlfriend and out of the dog house for another year.

Thank you
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★★★★★

“Very pleased with service with definately order with...”

Written on: 29/04/2009 by Cherubscherry (19 reviews written)

Very pleased with service with definately order with Bunches again. Delivered on the Tuesday morning following the order being placed on the Sunday! On a budget I ordered the £13.95 bunch, although it was very small my mum was overjoyed especially with the chocs and cheerful delivery man! Will re-order when I have more money to spend as from the reviews on here really sell the larger flower presents well… Read Full Review

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★★★★★

“Excellent service and extremely helpful Very pleased,...”

Written on: 22/03/2009 by jsimmons (1 review written)

Excellent service and extremely helpful Very pleased, will definitely use Bunches again in the future! :)… Read Full Review

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★★★★★

“The Mothering Sunday Orchids from Bunches arrived in...”

Written on: 20/03/2009 by Grannifer (1 review written)

The Mothering Sunday Orchids from Bunches arrived in beautiful condition, the blooms are very fresh and crisp with loads of healthy buds. They are now displayed in a vase and I expect them to last a long time. Thank-you!… Read Full Review

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★★★★★

“I've used Bunches for the past seven years and they've...”

Written on: 09/03/2009

I've used Bunches for the past seven years and they've never failed to give great service and beautiful flowers… Read Full Review

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★☆☆☆☆

“My Order with Bunches for Valentine's Day just never...”

Written on: 17/02/2009

My Order with Bunches for Valentine's Day just never arrived!!! Despite placing my order on the 2nd of Feb. Emailed to complain about a delivery not arriving at 8:30AM asking someone to call me, It's now 13:00 - still waiting for a call.

Not impressed at all!!… Read Full Review

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Bunchesflorapost's Comment

Written on: 13/10/2010

I hope that your flowers arrived or you contacted us for a refund / replacement and apologise for any inconvenience.
<br/>
<br/>If not then please send your details including your OrderId to flowers@bunches.co.uk with the subject line of 'FAO: Ingmar Boddington' and I can look into this for you.

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★★★★★

“I love bunches- the orders are exactly what you place...”

Written on: 08/01/2009 by jwoolger (2 reviews written)

I love bunches- the orders are exactly what you place they arrive prompt and with free delivery and chocolates you cant go wrong, they usually except discount codes plus they give you posey points when you order which in turn work out as money off vouchers. . Also try balloon gifts my friends loved them , the one i had delivered next door on 26th nov 08 is still up and on display!!
Give bunches a try i am sure you wont be disappointed… Read Full Review

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★★★★★

“Looking on the net at sending my mother some flowers...”

Written on: 07/01/2009 by weatherwax (1 review written)

Looking on the net at sending my mother some flowers for her birthday, I came across this site. I'd never heard of them before, but I liked what I saw: the site is very 'flowery', but that just reinforces the fact that flowers and plants is what they sell. Finding what I wanted and ordering were both pretty straightforward, so went ahead and ordered. Flowers were delivered on the day I asked for, and my mother was delighted with both the flowers and the free chocolates that came with them. Only… Read Full Review

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★★★★★

“Excellent delivery from Bunches, customer service and...”

Written on: 24/11/2008 by normo (1 review written)

Excellent delivery from Bunches, customer service and quality of flowers

Arrived with no problems at all… Read Full Review

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★★★★★

“I have ordered both online and over the phone on...”

Written on: 17/09/2008 by Ingmar (1 review written)

I have ordered both online and over the phone on several occasions and my only issue (which turned out to be the fault of Royal Mail) was dealt with quickly and I received a prompt replacement for no extra charge… Read Full Review

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★★★★★

“I have used Bunches.co.uk many times and have always...”

Written on: 29/04/2008 by pam gwynn (1 review written)

I have used Bunches.co.uk many times and have always found the service very good. The selection offered is brillant and my family and friends have always been very pleased with what I have chosen to send to them.
Up to now I have always ordered by telephone and cannot speak highly enough of the staff that have taken my orders. Bunches gives a quality service with a great range of prices… Read Full Review

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★☆☆☆☆

“Very few stems in the bouquet, plus scraps of foliage...”

Written on: 12/04/2008 by josh rogan lamb (1 review written)

Very few stems in the bouquet, plus scraps of foliage and other greenstuff that looked like sweepings from a florist's workshop floor. When I put the flowers in an average size vase, they disappeared down into it. The chocolate box was 4.5 inches long by 2.5 inches wide and just 1 inch deep and contained a handful of chocolate coins. I won't be telling my son what a waste of his money this was - he would be horrified that he gave such a poor gift to his mother on her 60th birthday… Read Full Review

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☆☆☆☆☆

“Bunches www.bunches.co.uk were 7 days late for a...”

Written on: 01/03/2008 by Richard Boardman (1 review written)

Bunches www.bunches.co.uk were 7 days late for a funeral. Flowers looked like they were bought from a garage for £1.99. Quite evidently not worth what was paid.Would not recommend this company to anyone. The service and quality of product should be investigated by trading standards… Read Full Review

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Snilloc's Response to Richard Boardman's Review

Written on: 20/08/2008

My mum recently used this company. It was ordered in advance so the flowers should have arrived by this Monday at the latest.
<br/>It was for a 90th birthday. the flowers did not arrive. My mum had to phone up to complain, but they did arrive until today wednesday 20th August. My mum is going to write and complain. I wouldn't recommend them either.
<br/>
<br/>Carolyn

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☆☆☆☆☆

“*BEAR IN MIND* that if you're not at home on the day...”

Written on: 15/02/2008 by swerytd (2 reviews written)

*BEAR IN MIND* that if you're not at home on the day of delivery your flowers will be taken to a (undoubtedly) closed Post Office depot and will stay at least the night there. While this is not a problem for the majority of cases, if you want a delivery for an important day, such as Valentines Day (their most lucrative day of the year) it IS NOT GUARANTEED. If you have ordered the majority of gifts from them, with their chocolates/balloons/teddy bear add-ons, you will leave your loved ones… Read Full Review

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☆☆☆☆☆

“I ordered flowers from Bunches for my mother for her...”

Written on: 12/02/2008 by Burnham (1 review written)

I ordered flowers from Bunches for my mother for her anniversary as my father died recently and knowing she would be upset I thought it would be a nice idea to send her some flowers. Having done a bit of research I chose Bunches, as they appeared to be reputable, dependable and had exactly the flowers I was looking for,. I paid an extra fee to ensure the flowers would be delivered today.

As you can imagine the day was aparticularly difficult day for my mother but I believed a little bit of… Read Full Review

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