Bunches Reviews - www.bunches.co.uk

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★★☆☆☆
2.3 / 5
33% of users recommend this
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★☆☆☆☆

“Very poor service”

Written on: 11/04/2012 by Kettlezon (1 review written)

Not delivered on time even with advance booking,no communication from them but they took my money straight away via PayPal.I am currently trying to sort this out,still no communication from Bunches. Second time they did not deliver on time,would not recommend and would avoid!! Easy to use website but difficult to contact them in person… Read Full Review

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★☆☆☆☆

“ignorant, non-communative... DO NOT USE!!”

Written on: 22/03/2012 by syderz69 (1 review written)

ordered mothers day flowers. they never arrived. sent an email, no reply. tried calling, no reply. luckily, i paid through paypal and should get a refund. they still havent even replied to the paypal claim, over a week later. bunch of frauds. DO NOT USE! syd… Read Full Review

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★☆☆☆☆

“Disgusting company 'service'”

Written on: 18/03/2012 by Kaz76 (1 review written)

Ordered flowers on the wed for a friend whos mother had passed away. After constant chasing, no one would email bak, live chat doesnt work!!! So called flowers arrived on the sat, in a box, no water left, DEAD!!! Absolutely appalling, the only wsy this 'business' is still running is because no one can call them ad no telephone contact!! I have since enailed demanding a full refund and fresh bouquet of flowers delivered to my friend whos nother had passed away!!! She opened the door to a dead… Read Full Review

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★★★★☆

“my flower gifts”

Written on: 17/03/2012 by sylviaelstob (1 review written)

this is the second bunch of flowers i have recieved, first ones of my son for my birthday and second bunch of my daughter for mothers day. i am very happy with both bunches and will reccommend you to my friends… Read Full Review

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★☆☆☆☆

“No quibble guarantee a joke..asked to return before...”

Written on: 16/03/2012

Was the receipient of a bunch for Mother's day..which is on Sunday, bought by my dear husband. Arrived today (Friday) with stems as dry as anything. Flowers browning at edges and tulips flopping! Husband phoned up and told(very rudely) that if need refund will have to post the flowers back to them (as how did they not know if we were being liars and trying to get a free bunch!!!). Their welcome letter says.... 'no quibble guarantee if not 100% happy with your gift you'll receive a… Read Full Review

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★★★★★

“Very good company for on line flower delivery”

Written on: 09/03/2012 by FitzPatrick (6 reviews written)

Have used many times, and recipients have been delighted. Good value, Choice, speedy delivery and service. This mothers day sent two stem orchid with ceramic pot, card and chocolates which arrived the next day in Guernsey. You also receive credit points when using for your next order… Read Full Review

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★★★★★

“EXCELLENT”

Written on: 18/02/2012 by jacko999 (1 review written)

I have used bunches.co.uk for about 3 years now and I have to say they have been brilliant. I am sad to hear all of these negative reviews. I am either very lucky to of had such good service or the other customers are just unlucky. I have even used them whilst serving in the Falklands to get flowers delivered to my wife and they have always been spot on. I will continue using them and i highly recomend them… Read Full Review

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★☆☆☆☆

“Ruined Valentine”

Written on: 14/02/2012

I ordered a bunch of roses for my very ill fiancee for valentines a more than a few weeks prior to the date, i texted my loved one at 3.30pm on the 14th to see if she had received them, the answer was no. I called Bunches to see what had happened and they said that the courier ( fedex ) has tried to deliver, but it had failed. this confused me greatly since i knew the recipient had been home all day. I queried this and the lady on the phone said I needed to talk to fedex, gave me their number… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 23/01/2012 by smurf12 (1 review written)

I ordered these flowers for someone's retirement what a waste of time, had to order some new ones which were more expensive but worth the money, when the flowers came what a shock for the same flowers in a supermarket you would have paid about £5.00… Read Full Review

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★☆☆☆☆

“Complete no-show!”

Written on: 19/12/2011

Ordered an azalea basket for delivery on 15th December. Today is the 19th December 2011 and nothing has arrived. On phoning customer service, my order number brings up an unrelated name (Michael Palmer???) and now the azalea basket is out of stock. I have had to phone my elderly Grandmother to establish that the goods have not arrived (thus completely spoiling any surprise factor) and now the alternative I have been offered (a basket with a cyclamen and a snowman) really won't be to her taste… Read Full Review

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★☆☆☆☆

“Go to a Supermarket instead”

Written on: 09/11/2011 by Jeremy101010 (1 review written)

The flowers delivered bore no relation to the pictures on the web and I was disappointed for my wife. They were quick to deliver, a day early in fact. Would have been better if they had delivered on her birthday instead of the day before, but saying that I would rather she was disappointed the day before her birthday rather than on the day itself. Some stems were broken and overall the quality was poor. I could have got a much better bunch at a supermaket for less than half the price. Will… Read Full Review

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★★☆☆☆

“I ordered a bunch which was well priced but failed to...”

Written on: 22/05/2011

I ordered a bunch which was well priced but failed to deliver on day specified which spoiled the surprise. They did email to apologise and the flowers were delivered the next day. However, i had to contact the recieient to ask if they had arrived which spoiled things… Read Full Review

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★☆☆☆☆

“Ordered flowers for Mother's Day for my Mum using this...”

Written on: 03/04/2011

Ordered flowers for Mother's Day for my Mum using this company for the first time. They arrived on time, but my mother thought the box they came in was probably worth more than the flowers! Quantity of flowers was poor. I too feel I could have bought the same flowers from a Market for less than a third of the price. A waste of money and cannot recommend to anyone nor use them again. Very disappointed… Read Full Review

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Elle55's Comment

Written on: 04/04/2011

I have now heard from Bunches and am pleased to say they have sent a new bouquet of flowers to my Mum with apologies. Thank You Bunches.

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Guest's Comment

Written on: 13/08/2011

I have to agree, lovely box all excited then I looked at the flowers. As they were a gift I do not know how much they cost but could buy for £3 at a supermarket.

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★☆☆☆☆

“Brought flowers for mothers day. Paid extra to ensure...”

Written on: 02/04/2011

Brought flowers for mothers day. Paid extra to ensure they were delivered in time. Delivery was fine however the flowers were very dull. It was a tiny bunch of flowers and a total waste of money. I have since had to go back out to buy a proper bunch of flowers. I paid less, and got more! I would not recommend… Read Full Review

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★★★★★

“Ordered yesterday for my best friends birthday and she...”

Written on: 08/03/2011

Ordered yesterday for my best friends birthday and she got them this morning, Orchids, choc's, mini balloon and free postage all for 18 pounds! Fabulous!! Thank you for making her day!!… Read Full Review

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★★★★☆

“After fiddling through a poorly designed website I...”

Written on: 26/02/2011 by HarryRev04 (8 reviews written)

After fiddling through a poorly designed website I found the perfect bunch of flowers. Ordering was easy and the items were good quality once delivered (on-time) Would have given 5* if the website looked like it belongs in the 2010's instead of the 1990's… Read Full Review

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★★☆☆☆

“The flowers were ordered for my mums birthday, they...”

Written on: 03/02/2011

The flowers were ordered for my mums birthday, they arrived on time as expected but I was gutted at the value for money, my brother had bought her some flowers off the market for £4 and they were much fuller and nicer than the ones I had bought. Really dissapointed, dont waste your money!… Read Full Review

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★★★★★

“Got there in time for my grandma's 80th Birthday. She...”

Written on: 25/01/2011

Got there in time for my grandma's 80th Birthday. She loved the flowers, found them well wrapped, in good condition and loved the free chocolates with it. Haven't seen many flowers cheaper- good value at Bunches. Would recommend to anyone… Read Full Review

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★☆☆☆☆

“Ordered flowers for 25th anniversary 3 weeks early,...”

Written on: 22/12/2010

Ordered flowers for 25th anniversary 3 weeks early, for guaranteed delivery date.. they failed to show.
phoned to ask for refund and was asked if i wouldn't mind waiting another day..
told them i wanted a refund straight away, but had to wait for a supervisor to decide. i had to wait for a phone call to confirm this.
I got my refund... no sorry, no apology.. nothing..

definitely wont use these again.
very unprofessional… Read Full Review

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★☆☆☆☆

“Ordered flowers online on Sunday evening for them to...”

Written on: 16/12/2010

Ordered flowers online on Sunday evening for them to be delivered 3 days later on Wednesday to Holy Island off Northumberland for a retirement. Their bumpf stated 1-2 days delivery via Royal Mail. It's now Thursday afternoon, and I still haven't had any notification from the recipient's organiser that they've arrived. (And they hadn't arrived at 10.30 this morning.) To be fair to Bunches, they've offered me a full refund. Needless to say, I'll be taking them up on their offer. My wife has used… Read Full Review

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