Bunches Reviews - www.bunches.co.uk

Click here if this is your business
★★☆☆☆
2.3 / 5
104
35% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Bunches www.bunches.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“False Advertising ”

Written on: 04/02/2013

The last two Bunches of flowers sent to Mother-in-law in U.K.,were nothing like flowers advertised ,so was very disappointed in trust, I had placed in this Company :Bunches U.K. . Had photos returned of them and could just not believe what was delivered . No reply to my email Complaints from this Company ,so have decided not to use this unreliable company in Future. The basic Idea is great ,but if the service is unreliable and complaints are not followed up, there is only one way that a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid to avoid disappointment- dishonest and unreliable”

Written on: 21/01/2013 by MRSBOTT (1 review written)

I ordered some flowers, cards, extras the full whack really, for my mothers birthday, I paid extra for fed ex to guarantee its arrival. My mum spent most of her 60th at home awaiting the arrival of something special in the post. It never came and there explanation was they sent it with Royal Mail( I could not track it) Very unhelpful says its Royal Mail's fault)despite me paying for fed ex) They suggested they resent new ones but she had to wait another two days. They said phone back tomorrow… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“An Embarrasement”

Written on: 07/01/2013 by lynnegunn (1 review written)

I ordered flowers for my sister in law as a thank you gift. When she received the flowers they were worse than any flowers you can buy in a garage. My brother sent me a picture of the flowers next to a pint tumbler and they were not even as big as the tumbler. I have never felt so embarrassed in my whole life. In addition the flowers did not even include the flowers shown in the picture in them. disgusting service. I did receive a refund from them hassle free however this did nothing for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“O my god”

Written on: 29/12/2012 by Star262ie (1 review written)

I ordered my partner flowers for the new year , we recived them this morning .. I am so disgusted they were broke half dead and they were like £6 bunches you get from a garage .. I paid £24 I could of bought 3 bunches from the garage .. Never again and I advise agaisted anyone to buy from bunches.co.uk I have emailed them and I want a refund but we will see .. I was so embarrassed when my partner took them out .. Flower shops from now on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A bunch of disappointment”

Written on: 22/12/2012

Just recieved a bunch of flowers and when I opened the box the flowers had wilted better off going to a garage we definitely won't use the company ourselves… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor”

Written on: 29/08/2012

Received flowers today as a gift, really disappointed don't waste your money. You may aswell post some from the local garage, thats the only thing they reminded me of. Chocolates are like chocolate coins not really suitable as a gift.... What a poor show. Wouldn't recommend.Flowers on website are photographed well and are displayed, I received 3 bunches of 5 stems they were awful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“flowers arrived wilted and limp ”

Written on: 16/08/2012

flowers were old and limp.next time I will phone the local florist ,not a postal service .Learnt my lesson the hard way!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“I've used Bunches a few times over the years. However...”

Written on: 12/07/2012 by matilday (1 review written)

I've used Bunches a few times over the years. However recently I've had a few problems. I sent an orchid to my sister for her Birthday. The Orchid was fine the chocolates were missing (freebie) I emailed them and they sent out a replacement box. I then ordered some flowers for my mother-in-laws Birthday these failed to arrive. I had to send several emails and eventually after I posted on their Facebook page they sent out a replacement bouquet (upgraded to a bigger bunch) via a courier. After… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“What went wrong?”

Written on: 18/05/2012

Very disappointing. Ordered a bouquet from the luxury range. Unable to see the flowers myself as now live abroad but when my disappointed mother in law tells me the flowers would be put to shame by a cheapie bunch from the supermarket, when she's previously been chuffed to bits with previous bouquets, that tells me there's a serious problem. Made a complaint and was fobbed off with a "sorry for any disappointment" email asking me to get my mother in law to count off each flower so they could… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Really poor value”

Written on: 02/05/2012 by bohomama (1 review written)

My sister-in-law sent me the freesia "bouquet" for my birthday. The floweres were already wilting and some of the foliage was actually mouldy. The flowers had no scent. Also included was a truly terrible birthday card - really cheap and nasty. I discovered they charged £2.99 for that little extra. The mini birthday cake looks ok, but is pretty tiny and not worth the £3.99 extra they charged. I phoned to complain and they sent a replacement bunch the next day. Again, the flowers looked limp… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“The best !!!”

Written on: 24/04/2012 by Lidia.oti (3 reviews written)

I have ordered from Bunches several times! They never failed to satisfie me! Delivered on time, good quality and fantastic prices! They also have a good website and its easy to use! They always replied to my emails promptly and came out of their way to help me!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Got Full Refund!!”

Written on: 13/04/2012

I ordered some flowers for my mother in law for her 50th birthday, what arrived was nothing like the picture on the website, the stems were dry, no water, flowers were limp and the quantity was an insult for the £23 I had paid. I emailed them straight away saying that I felt embarressed, and that I had read peoples reveiws AFTER placing my order and that I was not alone in my dissappointment. I made it very clear that should the matter not be rectified TODAY (yesterday) then I would be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mrsbott's Comment

Written on: 21/01/2013

this isnt compensation, they got it wrong but just gave you the money back what you paid. Atrocious company never use again

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Very poor service”

Written on: 11/04/2012 by Kettlezon (1 review written)

Not delivered on time even with advance booking,no communication from them but they took my money straight away via PayPal.I am currently trying to sort this out,still no communication from Bunches. Second time they did not deliver on time,would not recommend and would avoid!! Easy to use website but difficult to contact them in person… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ignorant, non-communative... DO NOT USE!!”

Written on: 22/03/2012 by syderz69 (1 review written)

ordered mothers day flowers. they never arrived. sent an email, no reply. tried calling, no reply. luckily, i paid through paypal and should get a refund. they still havent even replied to the paypal claim, over a week later. bunch of frauds. DO NOT USE! syd… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Disgusting company 'service'”

Written on: 18/03/2012 by Kaz76 (1 review written)

Ordered flowers on the wed for a friend whos mother had passed away. After constant chasing, no one would email bak, live chat doesnt work!!! So called flowers arrived on the sat, in a box, no water left, DEAD!!! Absolutely appalling, the only wsy this 'business' is still running is because no one can call them ad no telephone contact!! I have since enailed demanding a full refund and fresh bouquet of flowers delivered to my friend whos nother had passed away!!! She opened the door to a dead… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“my flower gifts”

Written on: 17/03/2012 by sylviaelstob (1 review written)

this is the second bunch of flowers i have recieved, first ones of my son for my birthday and second bunch of my daughter for mothers day. i am very happy with both bunches and will reccommend you to my friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“No quibble guarantee a joke..asked to return before...”

Written on: 16/03/2012

Was the receipient of a bunch for Mother's day..which is on Sunday, bought by my dear husband. Arrived today (Friday) with stems as dry as anything. Flowers browning at edges and tulips flopping! Husband phoned up and told(very rudely) that if need refund will have to post the flowers back to them (as how did they not know if we were being liars and trying to get a free bunch!!!). Their welcome letter says.... 'no quibble guarantee if not 100% happy with your gift you'll receive a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very good company for on line flower delivery”

Written on: 09/03/2012 by FitzPatrick (6 reviews written)

Have used many times, and recipients have been delighted. Good value, Choice, speedy delivery and service. This mothers day sent two stem orchid with ceramic pot, card and chocolates which arrived the next day in Guernsey. You also receive credit points when using for your next order… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“EXCELLENT”

Written on: 18/02/2012 by jacko999 (1 review written)

I have used bunches.co.uk for about 3 years now and I have to say they have been brilliant. I am sad to hear all of these negative reviews. I am either very lucky to of had such good service or the other customers are just unlucky. I have even used them whilst serving in the Falklands to get flowers delivered to my wife and they have always been spot on. I will continue using them and i highly recomend them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Ruined Valentine”

Written on: 14/02/2012

I ordered a bunch of roses for my very ill fiancee for valentines a more than a few weeks prior to the date, i texted my loved one at 3.30pm on the 14th to see if she had received them, the answer was no. I called Bunches to see what had happened and they said that the courier ( fedex ) has tried to deliver, but it had failed. this confused me greatly since i knew the recipient had been home all day. I queried this and the lady on the phone said I needed to talk to fedex, gave me their number… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview