Bunches Reviews - www.bunches.co.uk

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★★☆☆☆
2.3 / 5
33% of users recommend this
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★★★★★

“Very satisfied”

Written on: 18/03/2013

I ordered an XL bunch of flowers to be delivered to my mother that lives 150 miles away for Mothers Day.I had heard nothing from her on the day of delivery so thought i would check out Bunches reviews to see if maybe i had made a mistake using this company. I didn't want to phone my mum incase i spoilt the surprise of a late delivery. Most of the reviews where awful and i started to panic thinking i would have to fight for a refund and my mum would not be receiving her Mothers day gift. Living… Read Full Review

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★★★★☆

“Beautoful bouquet for Mother's Day”

Written on: 11/03/2013 by limpet_love (1 review written)

I ordered a bouquet to be delievered for Mother's Day 2013, in the hope that it would arrive the Saturday before Mothering Sunday. The bouquet was bigger than I thought (I ordered one called 'Mother's Pride') and the flowers were beautiful and just as described. They were fresh, and no wilting. Only gripe is that is was delivered on the Thursday before. At least it wasn't late - and mum was very pleased!… Read Full Review

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★☆☆☆☆

“Four Stems of Flowers”

Written on: 08/03/2013

I ordered the butteffly bliss flowers for mothers day nice simple flowers. However I didnt realise they were going to be that simple. Therr were four stems of flowers they looked so cheap and tacky to think I paid 18.99 for that sad looking bunch (if can be classed as a bunch).of flowers. Had I gone to a supermarket I coul of paif at most 13 pounds and got an amazing bunch of flowers. I would definately not recommend bunches.co.uk to anyone. When they use the word mini it means mini yes I am… Read Full Review

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★☆☆☆☆

“Poor quality flowers and very poor value for money”

Written on: 25/02/2013

I received flowers from a special friend and the quality of the flowers were very poor with some dead. When I looked at the website and saw the price I thought that I should complain as these were not good value for money and very poor customer service. I will never order or recommend this company for flowers… Read Full Review

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★☆☆☆☆

“Inferior,substandard”

Written on: 16/02/2013

A relative ordered these flowers for my 97 year old Mums Birthday. I dread to think how much she paid for these half dead specimins.A small bunch of rejects that a supermarket would sell when past their sellby date for half price or less. This relative sends flowers every year,from a different company,always good quality. She wont be using this company again! Were delivered on time and well packaged.So disappointed when she saw them. The chocolate coins?? Naf ! … Read Full Review

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★★☆☆☆

“Very Poor Quality Flowers”

Written on: 14/02/2013 by BradAgnew (1 review written)

While the delivery was prompt, the flowers I ordered for my wife were of extremely poor quality. Two dozen roses with a hefty price tag and glowing description is not what materialised. the flowers were very small, slightly shriveled and with browning petals. All in all, very disappointed. … Read Full Review

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★☆☆☆☆

“Dreadful”

Written on: 14/02/2013 by j786464 (1 review written)

Ordered flowers for Valentines day. When I called to see where they were I was told 'they have gone missing'. I was offered a delivery the next day or a refund! They later said that they had run out of red roses even if I wanted delivery the next day. Cannot be relied upon when it counts the most… Read Full Review

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★☆☆☆☆

“Delivery date wrong!”

Written on: 13/02/2013 by leonm987 (1 review written)

I ordered flowers to be delivered to my girlfriend for valentines day to be delivered on the 14th and they came a day earlier. What a terrible company!!… Read Full Review

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★☆☆☆☆

“False Advertising ”

Written on: 04/02/2013

The last two Bunches of flowers sent to Mother-in-law in U.K.,were nothing like flowers advertised ,so was very disappointed in trust, I had placed in this Company :Bunches U.K. . Had photos returned of them and could just not believe what was delivered . No reply to my email Complaints from this Company ,so have decided not to use this unreliable company in Future. The basic Idea is great ,but if the service is unreliable and complaints are not followed up, there is only one way that a… Read Full Review

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★☆☆☆☆

“Avoid to avoid disappointment- dishonest and unreliable”

Written on: 21/01/2013 by MRSBOTT (1 review written)

I ordered some flowers, cards, extras the full whack really, for my mothers birthday, I paid extra for fed ex to guarantee its arrival. My mum spent most of her 60th at home awaiting the arrival of something special in the post. It never came and there explanation was they sent it with Royal Mail( I could not track it) Very unhelpful says its Royal Mail's fault)despite me paying for fed ex) They suggested they resent new ones but she had to wait another two days. They said phone back tomorrow… Read Full Review

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★☆☆☆☆

“An Embarrasement”

Written on: 07/01/2013 by lynnegunn (1 review written)

I ordered flowers for my sister in law as a thank you gift. When she received the flowers they were worse than any flowers you can buy in a garage. My brother sent me a picture of the flowers next to a pint tumbler and they were not even as big as the tumbler. I have never felt so embarrassed in my whole life. In addition the flowers did not even include the flowers shown in the picture in them. disgusting service. I did receive a refund from them hassle free however this did nothing for… Read Full Review

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★☆☆☆☆

“O my god”

Written on: 29/12/2012 by Star262ie (1 review written)

I ordered my partner flowers for the new year , we recived them this morning .. I am so disgusted they were broke half dead and they were like £6 bunches you get from a garage .. I paid £24 I could of bought 3 bunches from the garage .. Never again and I advise agaisted anyone to buy from bunches.co.uk I have emailed them and I want a refund but we will see .. I was so embarrassed when my partner took them out .. Flower shops from now on… Read Full Review

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★☆☆☆☆

“A bunch of disappointment”

Written on: 22/12/2012

Just recieved a bunch of flowers and when I opened the box the flowers had wilted better off going to a garage we definitely won't use the company ourselves… Read Full Review

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★☆☆☆☆

“Poor”

Written on: 29/08/2012

Received flowers today as a gift, really disappointed don't waste your money. You may aswell post some from the local garage, thats the only thing they reminded me of. Chocolates are like chocolate coins not really suitable as a gift.... What a poor show. Wouldn't recommend.Flowers on website are photographed well and are displayed, I received 3 bunches of 5 stems they were awful… Read Full Review

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★☆☆☆☆

“flowers arrived wilted and limp ”

Written on: 16/08/2012

flowers were old and limp.next time I will phone the local florist ,not a postal service .Learnt my lesson the hard way!… Read Full Review

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★★★☆☆

“I've used Bunches a few times over the years. However...”

Written on: 12/07/2012 by matilday (1 review written)

I've used Bunches a few times over the years. However recently I've had a few problems. I sent an orchid to my sister for her Birthday. The Orchid was fine the chocolates were missing (freebie) I emailed them and they sent out a replacement box. I then ordered some flowers for my mother-in-laws Birthday these failed to arrive. I had to send several emails and eventually after I posted on their Facebook page they sent out a replacement bouquet (upgraded to a bigger bunch) via a courier. After… Read Full Review

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★★☆☆☆

“What went wrong?”

Written on: 18/05/2012

Very disappointing. Ordered a bouquet from the luxury range. Unable to see the flowers myself as now live abroad but when my disappointed mother in law tells me the flowers would be put to shame by a cheapie bunch from the supermarket, when she's previously been chuffed to bits with previous bouquets, that tells me there's a serious problem. Made a complaint and was fobbed off with a "sorry for any disappointment" email asking me to get my mother in law to count off each flower so they could… Read Full Review

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★☆☆☆☆

“Really poor value”

Written on: 02/05/2012 by bohomama (1 review written)

My sister-in-law sent me the freesia "bouquet" for my birthday. The floweres were already wilting and some of the foliage was actually mouldy. The flowers had no scent. Also included was a truly terrible birthday card - really cheap and nasty. I discovered they charged £2.99 for that little extra. The mini birthday cake looks ok, but is pretty tiny and not worth the £3.99 extra they charged. I phoned to complain and they sent a replacement bunch the next day. Again, the flowers looked limp… Read Full Review

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★★★★★

“The best !!!”

Written on: 24/04/2012 by Lidia.oti (3 reviews written)

I have ordered from Bunches several times! They never failed to satisfie me! Delivered on time, good quality and fantastic prices! They also have a good website and its easy to use! They always replied to my emails promptly and came out of their way to help me!… Read Full Review

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★★☆☆☆

“Got Full Refund!!”

Written on: 13/04/2012

I ordered some flowers for my mother in law for her 50th birthday, what arrived was nothing like the picture on the website, the stems were dry, no water, flowers were limp and the quantity was an insult for the £23 I had paid. I emailed them straight away saying that I felt embarressed, and that I had read peoples reveiws AFTER placing my order and that I was not alone in my dissappointment. I made it very clear that should the matter not be rectified TODAY (yesterday) then I would be… Read Full Review

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Mrsbott's Comment

Written on: 21/01/2013

this isnt compensation, they got it wrong but just gave you the money back what you paid. Atrocious company never use again

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