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Written on: 16/04/2006 by Tasheka11213 (1 review written)
The Capital One credit card APR is way too high, and if you go over your limit once, or make a late payment once, then that's it! They'll give you the highest APR they can find, and they will not lower your APR until about a year or so later, which is very unfair… Read Full Review
Written on: 12/04/2006 by robert credit (1 review written)
An item was bought using the Capital One credit card, but the item was not as described, and under section 75 of the credit act they are equally responsible. Even when provided with proof they ignored it without reason… Read Full Review
Written on: 09/04/2006 by shammymaid (1 review written)
I have been off work with sickness for a few months and have been paying off what I can on my Capital One Classic credit card. After many phone calls to India the interest is still running away with me.
I live in Sussex, and last week, DONT ASK ME HOW, Capital One rang my daughter asking if I was there? She doesn't have a Capital One account, never has had, and I have NEVER given them my daughters telephone number! I want this investigated!… Read Full Review
Written on: 03/04/2006 by maria87 (1 review written)
As an 18 year old, I needed to build my credit rating up. I decided to apply for a Capital One classic credit card to do so. I was given an instant decision online within one minute. After I applied, the credit agreement was sent quickly. Once I sent it back, I received my card a couple of weeks later.
Capital One gave me a responsible credit limit based on my circumstances at that time. I have contacted Capital One with queries relating to my account, and have found the customer service very… Read Full Review
Written on: 30/03/2006 by malteseman (1 review written)
The Capital One Classic Credit Card is a card for people who have bad credit or very low credit scores. It's rubbish!! They are kind of saying that no one else will touch you, so take it or leave it! I told my sister to leave it! if you miss a payment they harass you by telephone. I told my sister to change her telephone number and pay the card off. They only gave her a credit limit of £200!… Read Full Review
Written on: 08/03/2006 by DennisG (1 review written)
watch the interest that Capital One charge with balance transfers, as they deduct purchases before your balance transfer, so you will end up paying interest plus a 2% fee… Read Full Review
Written on: 13/02/2006 by DestinyandBuster (2 reviews written)
Excellent customer service from Capital One Classic Credit Card. Excellent understanding of each customers specific needs. Best credit card company in my opinion and yes i have had others so can comment on my personal experience… Read Full Review
Written on: 13/02/2006 by o2guy (13 reviews written)
The Capital One Classic Credit Card proved to be good for me. My credit rating was absolutely shocking due to shear stupidity when I turned 18 and was like a kid in a sweet shop, my fault but mistakes I paid dearly for with my credit rating. Anyway, I applied for one of their Classic cards on the "we'll say yes if you do" scheme, where by as long as you are not bankrupt and are on the electoral register and not on a CIFAS fraud database, you are guaranteed to be accepted, but you may need to… Read Full Review
Written on: 09/01/2006 by fearlessflo (4 reviews written)
I have never had any problems with the Capital One Classic credit card. They increased my credit limit after 12 months with no problem… Read Full Review
Written on: 03/01/2006 by zellka (19 reviews written)
Capital One are very slow to apply payments to accounts, often needing 4 to 5 days to apply credit.
Statements are sent very close to the due payment date, so if you are away, the payment is often late, which is in their favour.
They do supply money back on some credit cards however… Read Full Review
Written on: 15/11/2005 by sparkle953 (1 review written)
Basically, I'm a US citizen and came to London to study. Since the exchange rate was so bad between 2003- present, I couldn't use my US credit card, and I needed to build credit to get a flat off campus.
Capital one and NatWest were the only ones to give me credit cards. Capital One has never charged me for being over the limit as long as it was paid off before the statement date. Whilst the interest rate is high and the limit is low, it has helped me build my credit and ended up being… Read Full Review
Written on: 30/09/2005 by Kiss my As (1 review written)
I paid all outstanding bills with Capital One every month, and always on time. They say it takes 5 working days to process, when it only takes three. One month I paid in more than they asked, so the card was over limit (in my favour). The next month they charged an extra £60 for a late payment and interest charges??… Read Full Review
Written on: 21/09/2005 by EmmaCostello (1 review written)
Have had nothing but problems with the Capital One Classic Credit Card. When I originally set it up it took so long because there were all sorts of admin errors made on there part so ended up calling them many times to sort it out. Once I had the card it took ages to sort out the direct debit, they said it was set up and then the money didn't come out and they tried to charge me interest. It took about 4 months all in all to get everything running smoothly, and to top it all off customer… Read Full Review
Written on: 02/06/2005 by geniechat (1 review written)
In the years I spent at Uni I got myself in serious debt, and had many CCJ's and many visits from bailiffs etc. So my credit just didn't exist, even the high street banks wouldn't give me a current account, but capital one classic accepted me and even though there rates are on the high side they where very handy in repairing my credit, after only 7 months I was being offered credit cards from most other companies and was accepted by the ones that I decided to change to, this card is great for… Read Full Review
Written on: 01/06/2005 by delsol1 (1 review written)
Customer service is awful - 90% of reps don't seem to speak clear English; I got charged a $25 over my limit fee due to being $.02 over my limit, which was caused by the interest being added on to my balance which would have been offset had they taken off the charge that I was disputing when they were supposed to. I contacted them and went up the chain of command, threatening to close the account because of this $25 charge, and they all waved goodbye - absolute horrible experience - wouldn't… Read Full Review
Written on: 19/01/2005 by vas143 (1 review written)
It is a card for the people whose credit rating is worse.
Even then, I got rejected twice or thrice for Capital One and immediately with in a couple of months or so I got accepted for Natwest Classic, Barclay Card and a Mint… Read Full Review
Written on: 01/07/2004 by johnny100 (7 reviews written)
The Capital One Classic Credit Card card was a great way to build up credit. It had a higher interest rate but also had a grace period. Capital one was great the entire time I had this card and I eventually moved up to a platinum card… Read Full Review
Written on: 20/06/2004 by dencl1 (1 review written)
The Capital One Classic Credit Card sounds like a good idea but you can soon learn that the opposite is true. Interest is really around 20% or more so your bill very soon increases even if you are trying hard to keep your bill down… Read Full Review
Written on: 24/05/2004 by dazzler (2 reviews written)
I have never been so annoyed with a company in my life. I foolishly applied for a capital one card and have had nothing but problems from late payment charges that were paid on time too customer service advisors that were rude and totally unhelpful. I am still having problems trying to close the account as they say I am in arrears from an account I paid off. They have now sent a letter from a debt recovery firm!!!!What ever you do leave this company well alone… Read Full Review
Written on: 23/04/2004 by gaylee1 (1 review written)
Do not, I say again, do not use capital one. In June of 2003 I transferred a balance to capital one at a FIXED-RATE of 6.99%. In March of 2004 I noticed the rate for the transfer portion of my balance had jumped from 6.99 to 10.99% with no notification. After reviewing previous statements I found that the actual hike in the %rate had occurred back in October of 2003.
I made a call to capital one, spoke with a customer service advisor. The advisor assures me it was their computer's mistake… Read Full Review
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