Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 24/07/2006 by DonkeykongUK (1 review written)
I've had my Capital One credit card for a good few years, and in that time I've managed to get my credit back on track.
Firstly, I took the card because of bad credit in the past. I was never great with payment dates etc. Capital One however helped me with this.
The charges for missing payments or going over the limit were sky high. After a few discrepancies, I realised that I needed to make sure I sorted it out, and paid on time all the time, or I'd be up to £45 out of pocket in a month.
I… Read Full Review
Written on: 10/07/2006 by jpok1000 (17 reviews written)
I would not recommend a Capital One credit card as they are far too keen to slap charges and interest on to your account if you was slightly over the credit limit. Also, when you call customer service you can barely understand a word that they are saying as they don't speak very good English… Read Full Review
Written on: 05/07/2006 by Luluturk83 (2 reviews written)
CI needed a credit card for things like internet purchases, and at the time Capital One was my only option, and I must agree that if you do have a bad credit history, then this card will help to rebuild it, as long as you make sure you make your repayments on time. It's not as bad as the Vanquis card at least! So I'd recommend it to anyone who is able to meet their payments on time, and anyone who needs to build their credit rating. If you're like me though and have never learned how to deal… Read Full Review
Written on: 11/06/2006 by o2guy (13 reviews written)
I have had a Capital One credit card for about a year. I made full payments every month without fail, and now, for the first time, I forgot to pay, so they have slapped a £20 charge on me for going overdue, and that has now sent me £6.50 over my credit limit, so no doubt they are going to charge me for that now too. Thanks. So, I tried to call to pay over the phone. After 10 minutes of pressing buttons to actually get to speak to a human being, I was told they were closed and to call back… Read Full Review
Written on: 16/04/2006 by Tasheka11213 (1 review written)
The Capital One credit card APR is way too high, and if you go over your limit once, or make a late payment once, then that's it! They'll give you the highest APR they can find, and they will not lower your APR until about a year or so later, which is very unfair… Read Full Review
Written on: 12/04/2006 by robert credit (1 review written)
An item was bought using the Capital One credit card, but the item was not as described, and under section 75 of the credit act they are equally responsible. Even when provided with proof they ignored it without reason… Read Full Review
Written on: 09/04/2006 by shammymaid (1 review written)
I have been off work with sickness for a few months and have been paying off what I can on my Capital One Classic credit card. After many phone calls to India the interest is still running away with me.
I live in Sussex, and last week, DONT ASK ME HOW, Capital One rang my daughter asking if I was there? She doesn't have a Capital One account, never has had, and I have NEVER given them my daughters telephone number! I want this investigated!… Read Full Review
Written on: 03/04/2006 by maria87 (1 review written)
As an 18 year old, I needed to build my credit rating up. I decided to apply for a Capital One classic credit card to do so. I was given an instant decision online within one minute. After I applied, the credit agreement was sent quickly. Once I sent it back, I received my card a couple of weeks later.
Capital One gave me a responsible credit limit based on my circumstances at that time. I have contacted Capital One with queries relating to my account, and have found the customer service very… Read Full Review
Written on: 30/03/2006 by malteseman (1 review written)
The Capital One Classic Credit Card is a card for people who have bad credit or very low credit scores. It's rubbish!! They are kind of saying that no one else will touch you, so take it or leave it! I told my sister to leave it! if you miss a payment they harass you by telephone. I told my sister to change her telephone number and pay the card off. They only gave her a credit limit of £200!… Read Full Review
Written on: 08/03/2006 by DennisG (1 review written)
watch the interest that Capital One charge with balance transfers, as they deduct purchases before your balance transfer, so you will end up paying interest plus a 2% fee… Read Full Review
Written on: 13/02/2006 by DestinyandBuster (2 reviews written)
Excellent customer service from Capital One Classic Credit Card. Excellent understanding of each customers specific needs. Best credit card company in my opinion and yes i have had others so can comment on my personal experience… Read Full Review
Written on: 13/02/2006 by o2guy (13 reviews written)
The Capital One Classic Credit Card proved to be good for me. My credit rating was absolutely shocking due to shear stupidity when I turned 18 and was like a kid in a sweet shop, my fault but mistakes I paid dearly for with my credit rating. Anyway, I applied for one of their Classic cards on the "we'll say yes if you do" scheme, where by as long as you are not bankrupt and are on the electoral register and not on a CIFAS fraud database, you are guaranteed to be accepted, but you may need to… Read Full Review
Written on: 09/01/2006 by fearlessflo (4 reviews written)
I have never had any problems with the Capital One Classic credit card. They increased my credit limit after 12 months with no problem… Read Full Review
Written on: 03/01/2006 by zellka (19 reviews written)
Capital One are very slow to apply payments to accounts, often needing 4 to 5 days to apply credit.
Statements are sent very close to the due payment date, so if you are away, the payment is often late, which is in their favour.
They do supply money back on some credit cards however… Read Full Review
Written on: 15/11/2005 by sparkle953 (1 review written)
Basically, I'm a US citizen and came to London to study. Since the exchange rate was so bad between 2003- present, I couldn't use my US credit card, and I needed to build credit to get a flat off campus.
Capital one and NatWest were the only ones to give me credit cards. Capital One has never charged me for being over the limit as long as it was paid off before the statement date. Whilst the interest rate is high and the limit is low, it has helped me build my credit and ended up being… Read Full Review
Written on: 30/09/2005 by Kiss my As (1 review written)
I paid all outstanding bills with Capital One every month, and always on time. They say it takes 5 working days to process, when it only takes three. One month I paid in more than they asked, so the card was over limit (in my favour). The next month they charged an extra £60 for a late payment and interest charges??… Read Full Review
Written on: 21/09/2005 by EmmaCostello (1 review written)
Have had nothing but problems with the Capital One Classic Credit Card. When I originally set it up it took so long because there were all sorts of admin errors made on there part so ended up calling them many times to sort it out. Once I had the card it took ages to sort out the direct debit, they said it was set up and then the money didn't come out and they tried to charge me interest. It took about 4 months all in all to get everything running smoothly, and to top it all off customer… Read Full Review
Written on: 02/06/2005 by geniechat (1 review written)
In the years I spent at Uni I got myself in serious debt, and had many CCJ's and many visits from bailiffs etc. So my credit just didn't exist, even the high street banks wouldn't give me a current account, but capital one classic accepted me and even though there rates are on the high side they where very handy in repairing my credit, after only 7 months I was being offered credit cards from most other companies and was accepted by the ones that I decided to change to, this card is great for… Read Full Review
Written on: 01/06/2005 by delsol1 (1 review written)
Customer service is awful - 90% of reps don't seem to speak clear English; I got charged a $25 over my limit fee due to being $.02 over my limit, which was caused by the interest being added on to my balance which would have been offset had they taken off the charge that I was disputing when they were supposed to. I contacted them and went up the chain of command, threatening to close the account because of this $25 charge, and they all waved goodbye - absolute horrible experience - wouldn't… Read Full Review
Written on: 19/01/2005 by vas143 (1 review written)
It is a card for the people whose credit rating is worse.
Even then, I got rejected twice or thrice for Capital One and immediately with in a couple of months or so I got accepted for Natwest Classic, Barclay Card and a Mint… Read Full Review
As rated by our community of reviewers
" Marbles credit card " Read More
" Worst company ever " Read More
Written by Claire7485
" Appalling from start to end " Read More
Written by kaywalvin
" Bad credit ok " Read More
" Argos rip of! " Read More