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Written on: 01/10/2009
I have purchased many things until now from Asos.Orders come usually in time.Once i had faced a problem with a package that was lost but i ve been fully refunded immediatelly.It 's own brand worths the money only when on sale because of the mediocre quality.What I like most is their shoes and accesories… Read Full ReviewVisit asos.com
Written on: 23/09/2009
I wouldn't use this online shopping site again. I've been contacting customer service the last two days and still have not had a reply. I ordered clothes on the 13/09/09. It says it was dispatched on 14/09/09. The due date was 21/09/09 and it is now 3 days overdue. When/if I get my stuff I'll never go back to ASOS. I wouldn't waste my time on a poorly run business… Read Full ReviewVisit asos.com
Written on: 11/09/2009 by SamanthaB (2 reviews written)
I would never use asos again they are an absolute nightmare. I ordered a dress from their maternity section to wear to a wedding, paid £5.95 next day delivery which didn't turn up. There are no phone numbers so all correspondence is via email, when I chased my delivery I was given the number for the courier to chase it myself. The dress arrived 3 days later, in error they sent me 2. I didn't want them so sent them back together, have sent numerous emails chasing my refund, I only got a… Read Full ReviewVisit asos.com
Written on: 09/09/2009 by mini334 (7 reviews written)
I am an international customer and i got a prompt express delivery from ASOS..the quality of the purse i bought is good and am looking forward to shop more..
The website looks attractive.. I would suggest this shop for international customers for the prompt delivery and quality..
Dont know much about clothing stuffs as i didnt try... prices are reasonable which made me buy this stuff… Read Full Review
Written on: 09/09/2009 by Rajapk86 (1 review written)
So, I love ASOS .. I have an experience of around 3 years with it and I have never looked back to another. It shows us what the celebrities wear. There is a big range of accessories, fashionable clothes, footwear and underwear is the fabulous for men and women...
There is everything from low budget fashion to high top branded fashion and amazing sale items!
I think one of the best purchase I got from here was a one off black all saints leather jacket, I have never ever seen anyone else with… Read Full Review
Written on: 09/09/2009 by jaysumalnap (3 reviews written)
I recently came across a brilliant website that sells the latest fashion for men and women called Asos, they sell a mixture of branded and unbranded clothing items and they also sell lots of celebrity fashion wear i.e in the style of Kate Moss, Jessica Alba etc so you can dress like your favourite celebrity.
There is a realy good choice of clothing and the website is realy well thought out and easy to use.
There are various sections such as jeans, jackets and coats, going out tops, dresses… Read Full Review
Written on: 09/09/2009 by rahul233 (3 reviews written)
The Asos has nice dresses with a large number of varieties. It has a good customer service then problem which you are facing can be solved by the customer service immediately. And the delivery may be delay in some times due to the shipping delay. This has a good website which you can buy from it and its safer to buy. You will be satisfied when you buy a dress from Asos and there will be no loss for your money, you can have value of worth to it… Read Full ReviewVisit asos.com
Written on: 07/09/2009
I bought a pair of shoes from ASOS .. pleased with the price and speed of delivery. but on closer inspection of the shoes i realised though one of the shoes was in crisp condition, one shoe looked as if it had been briefly worn and had a stain on it...
I've had such a hard time trying to get ASOS to pick up the pair of shoes first saying they could replace them now saying they will refund me.. a complete waste of time… Read Full Review
Written on: 25/08/2009
after pondering for a long time i decided to give Asos a try. seeing that they have nice clothing, and they have XS (which is the same size as Topman, and the size that fits me perfectly), i ended up buying 3 polo tees.
(1) Fast delivery
(2) Easy web navigation
(3) Great designs
(1) Super Lousy quality (the worst quality polo tees i've ever bought in my entire life.)
- textile feels like paper, no elastic. (2 out of 3 polos that i bought)
- sizing is bigger (no elastic = stretched… Read Full Review
Written on: 19/08/2009
The first order I placed arrived on time and overall the service was good, however every order since then has been a nightmare. I placed a order for a item to take on holiday I received an e-mail confirming my order and the expected delivery date advising me that the item I ordered is not in stock and they do not know if or when they will have any more ( this did not stop them from debiting my card). How could the item not be in stock as if thet was the case at the time of ordering it would… Read Full ReviewVisit asos.com
Written on: 06/08/2009
From the very beginning I really liked asos website. I thought it was a nice and easy way of staying trendy. Well, apparently not! I have been extremely disappointed by asos's service quality every time I ordered something. And this will be the last time I will even enter their website. A few days ago I ordered a package for my holiday. Some dresses, shoes, bikinis, etc. And I chose Next Day Delivery because I would leave for my holiday the day after. The package did not arrive… Read Full Review
Written on: 31/07/2009
I gave them the wrong address and they wouldnt change it. So they sent it to that address. Where my ex used to live not in the same town and he don't live there no more. Still waiting for response as parcel has gone missing. Loss of £80. Hello credit crunch. Disgraceful I mailed them 7 times now still no joy. WHY WHY OOH WHY!! I want my money back.
disgruntled fiona… Read Full Review
Written on: 31/07/2009 by amberwood (8 reviews written)
When I first shopped with ASOS I was impressed. I have ordered 4 times and delivery has always been on time. However after two good experiences, I ordered a dress that was supplied without the matching belt. When I complained (by email as you cannot speak to anyone there which I think is poor) I did get a swift response but was told to return the dress for an exchange. When I explained that there were no more in stock, I just wanted the belt they said there was nothing they could do. Because I… Read Full ReviewVisit asos.com
Written on: 30/07/2009
i recently bought a dress from asos.com but was too small, i got an exchange for the right size only 2 be sent out a size 8 on three different occasions and still waiting for the right size to be delivered i still think the selection of clothes is good and wouldnt have minded as much about the mistakes if i wasnt buying the dress for a special occasion and for that reason alone i dont think i would be buying anything else… Read Full ReviewVisit asos.com
Written on: 27/07/2009
I've been shopping with Asos for about 5 years and always rated them highly, although over the last 12 months they've gone really downhill, the service is terrible, they constantly mess up orders, deliver late etc, the customer service dept is a joke, I've given up ordering from them now whoch is a shame as their selection is good but I'd rather give money to a company that deserves is!!!… Read Full ReviewVisit asos.com
Written on: 24/07/2009
I have used ASOS since it first launched when everything was cheap but still on trend, of late they are much more about high end expensive clothes. But thats not my issue! I am concerned that within the past few months I have been hearing a number of stories of customers paying for next day delivery and not receiving their orders! And today its happened to me. I am livid as I ordered a dress for a christening in good faith that the dress would arrive! I have been told I have no chance of… Read Full ReviewVisit asos.com
Written on: 24/07/2009
ASOS are completely useless, they state that orders will be delivered within or by a specified day...you wait and they don't turn up, me and several friends have shopped there these past few weeks(four of us) and over a week after the day of delivery and we are still waiting. So we seperately all contacted asos, and were all given different excuses as to why they arent with us yet!
1. a techincal difficulty
2. The sale
3. problems with the warehouse x2
There is no phone number to contact, and… Read Full Review
Written on: 18/06/2009
Paid for next day delivery from ASOS, and ITS STILL TELLING ME ITS BEING PROCESSED....?
Any don't even try and get a response from their online "customer service", thats absolutely useless...
I have my college boat party to go to in less that 4 days...if my dress doesn't arrive i will personally search out the little wretches at the "dispatch" centre, wring their necks.......
ok well thats a bit drastic… Read Full Review
Written on: 17/06/2009 by hollyu (4 reviews written)
Been shopping with asos since they 1st launched and I've had brilliant service ever since… Read Full ReviewVisit asos.com
As rated by our community of reviewers
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" My dress delivered on time " Read More
" I always purchase my goods in the Ludlow store. The staff are alwa... " Read More
Written by DodieJoJo