Amazon Reviews - www.amazon.co.uk

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★★★★☆
3.8 / 5
75% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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“Prime is Excellent Value”

Written on: 16/06/2013 by Leonico (5 reviews written)

I have been using Amazon Prime for a number of years now and I find it excellent value for money. Want 1 CD for under a £10, can order it today and have it the next day without paying extra for postage as it's all covered under the Prime deal, it's a great money saver at Christmas time :-) Now if only they can sort out away to order via Prime from the other Amazon country websites… Read Full Review

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“great service, product and price”

Written on: 15/06/2013

really good service - as always. quick delivery… Read Full Review

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“This is the best company on the net to do business with.”

Written on: 13/06/2013 by AndySav (4 reviews written)

I have been ordering stuff from Amazon now for years and just thought I should write a quick review mentioning the fact that they are a "nearly invisible company" What that means is that you don't need to think when you are using them. You pick what you want from their massive selection and then it arrives at your door. Everything I have received from them has been in good condition and arrived promptly. Sometimes when I'm after something expensive I will save it to my wish list & wait for… Read Full Review

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“Always use Amazon!”

Written on: 07/06/2013 by lisasherratt01 (1 review written)

Purchased items directly from amazon.co.uk without any issues, they have always been fast and enjoyable to deal with. I would only say watch out because sometimes it's not Amazon who is selling the items directly. It's only these times where I have had any issues… Read Full Review

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“great service”

Written on: 31/05/2013 by rjacko2000 (3 reviews written)

simply the best, thats all I have to say about amazon… Read Full Review

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“Still waiting on my in-stock item to ship six months...”

Written on: 28/05/2013 by Steinar80 (1 review written)

On December 20th I ordered a Yamaha A-S500 amplifier from Amazon.co.uk, through Amazon Global (I live in Norway). It was in stock, and delivery date no later than Jan 25th was promised. Then on Jan 25th, the delivery estimate was revised by a month to Feb 20th or thereabout. This has kept up in a continuous cycle of missed promises and revised delivery estimates and it is now almost June and I still have no amp. Amazon.co.uk customer service has been of no help from, I get replies from… Read Full Review

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“Great Service”

Written on: 26/05/2013 by hanifamirudin (3 reviews written)

I recently bought a perfume, and I didn't expect that I will be deliver to my home in jut one day. Overall, I love my shopping with them, and now I have a great perfume to support my activities. Thanks… Read Full Review

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“Delivered quite quickly”

Written on: 24/05/2013 by natal7365 (1 review written)

I often order items on Amazon and 95% of the time they are delivered fairly promptly even if you just select the standard free shipping service. There site is reasonably user friendly although certain items can only be purchased if you order other items with them… Read Full Review

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“Price Hikes At Basket! And They've Become a Laughable Joke”

Written on: 20/05/2013 by paul201245645 (10 reviews written)

Well, what can I say about Amazon? I have been happily using them for the last 4 years. Their prices were excellent, and customer service the best I've dealt with. But lately, their prime delivery has become `slower than a snail in slow motion` and don't get me started on "Free Super Saver Delivery" They are cost cutting on prime delivery by using 2nd class Royal Snail and the pitiful HDML/Yodel... Why Amazon?? Yesterday, I tried to order a DSLR Camera at £498.49 but as soon as I went to… Read Full Review

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“Great prices, great support”

Written on: 18/05/2013 by Gwenkessler (2 reviews written)

I recently bought a USB drive for half the price I get on my local store. Awesome!… Read Full Review

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“Received Wrong Macbook”

Written on: 16/05/2013

I ordered a Macbook Pro from Amazon. It cost 2.100 pounds. I received the wrong Macbook, one that cost 1.039 pounds. I had to wait 2 days before Amazon could complete its "enquiry" into what went wrong. I ended up calling them again. They told me the item I ordered was no longer available. I have to return the one they sent me at their own expense and have been promised a full refund. Very disappointing… Read Full Review

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“Awesome Customer Service!! ”

Written on: 14/05/2013

I ordered myself an enthusiast level motherboard from Amazon for £378 with the intentions of building myself a new machine. The order was sent via their free "supersaver" service and arrived a day before the expected deadline. However the board arrived damaged, immediately I contacted Amazon's customer service to explain my problems and they offered to swap the board out as soon as the original was returned. The replacement was then sent via a "Expedited " service at no cost to myself, I… Read Full Review

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“Samsung Smart TV 32"”

Written on: 14/05/2013

Recently bought this TV, delivered swiftly by Amazon. Screen arrived seriously cracked during transit, Amazon immediately issued a new unit, which arrived in 2 days. Brilliant customer service, really bent over backwards to help. Really happy with it, great picture clarity and sound, with 3 HDMI ports. Definitely use the cabled LAN connection option, rather than the "expensive" wireless USB. Would purchase again… Read Full Review

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“Slow unless your on prime”

Written on: 11/05/2013 by mikethebikefromreading (3 reviews written)

I have cancelled my prime subscription and was shocked at how slow delivery now takes. It seems Amazon are deliberately slowing down processing other orders to 'encourage' people to join prime. If often now pay for 'guaranteed next day delivery' and after 2 days they have not even dispatched. Even on prime 40% of the items I ordered with their 'guaranteed next day delivery' were just sent first class. If you complaint they refund you a months subscription to this rubbish. Not sure how they… Read Full Review

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Stylecode's Response to mikethebikefromreading's Review

Written on: 14/05/2013

Free delivery is always slow regardless of which retailer you use. Should be thankful you didn't buy at WAE+ as their idea of a "free delivery" takes up to a month for goods to materialize. Even worst are their customer service.

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“Nearly always pleased”

Written on: 10/05/2013 by StephKofler (1 review written)

I've bought many things over the years from Amazon, and quite honestly, I'm always pleased. They nearly always come the next day, even with super saver delivery. I have had a few items that have come faulty, for example a CD I purchased recently. I sent it back and got another copy within the next few days, with no hassle. Refunds are always done smoothly, and with no extra cost. Even if you throw away the returns slip, you can report it to amazon and pop it in to your nearest collection… Read Full Review

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“Good selection of products to choose from and often...”

Written on: 08/05/2013 by MichaelCornall (1 review written)

Good selection of products to choose from and often some great prices. Fast postage and often comes before the estimated delivery date… Read Full Review

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“Amazing service!”

Written on: 29/04/2013 by GypsySoul (2 reviews written)

I love this site, you can find everything you want (make up, books, music, clothing)... everything in one place! There are so many brands and so many offers. Excellent service and very fast shipping ( four or a maximum of six days to Italy with SDA courier). Really perfect!… Read Full Review

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“Used for the first time - wonderful!”

Written on: 27/04/2013 by BingoStar (1 review written)

Great product and really fast postage. My first online purchase and well-pleased!… Read Full Review

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“I love Amazon”

Written on: 26/04/2013

Amazon is really fab. You can buy absolutely anything there and I love the quick checkout process and the fact that so many items have free delivery… Read Full Review

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“Best customer service EVER”

Written on: 23/04/2013 by disney_cjd (1 review written)

I will always try and use Amazon, both here and in the UK. There is simply nothing better than them in terms of customer service. We bought five kindles from them, they changed the shipping free of charge to next day to make sure we got them. So good at what they do. Other companies need to learn from them… Read Full Review

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