Amazon Reviews - www.amazon.co.uk

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★★★★☆
3.8 / 5
75% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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“The Best Company In The World”

Written on: 27/12/2013 by jasondunlop (11 reviews written)

I have nothing but praise for Amazon, for me they are the best of the best in every department. I find them so reliable & so customer aware that i will sometimes pay more for a product from them than pay less for the same item from a third party seller on their website. I know that if im not happy in any way that i can return my purchase with ease and ill receive a no quibble refund or replacement. Great prices, Great products, Great Service, Fast Delivery, Easy Returns 10/10… Read Full Review

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“Disgusting customer service ”

Written on: 22/12/2013 by Alq21 (2 reviews written)

I have never received as bad service before as I did from amazon this November/December. They made non stop mistakes with my order which ended in them 'accidentally' deleting it yet still requesting my money which my bank then held on too for two weeks just before Christmas. We had a preorder slot for a ps4 bundle with them dating back 3 mths. We were told it was being sent on the release date. The money disappeared from my account but no ps4 arrived. I rang them up concerned as they were… Read Full Review

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“Delivery Service Extremely Poor”

Written on: 11/12/2013 by moby79 (16 reviews written)

I used Amazon for the first time and found some DVDs I wanted at reasonable cost and placed my order which went through fine. Then few days later I get an email confirming my order had been delivered, I rang to advise it had not but was assured it had. I was very angry and and decided to escalate the matter which I was informed will take a few days....this is no good if you are ordering a gift. I then checked with all the neighbours and found from someone who lives in the same block of… Read Full Review

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“nothing to shout about”

Written on: 07/12/2013 by jackyhaynes (5 reviews written)

I ordered from amazon the prices were good but the website was a bit confusing the could make it a bit easier the delivery was ok it was free but took 4days which is not to bad will be using again but there are other sites better… Read Full Review

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“No problems”

Written on: 01/12/2013 by SteoD (2 reviews written)

ordered several items from here over the last few months and had few problems apart from delivery sometimes a little longer than expected. But very happy overall no other complaints. would recommend them good company… Read Full Review

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“i love amazon!”

Written on: 29/11/2013 by argy02 (5 reviews written)

amazon is simply amazing, the cheapest deals online and the best site in the world for sure, i love it and will continue using amazon for a very very very long time! i highly reccomend it to everyone and will be back!… Read Full Review

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“Xbox One pre-ordered 5 months ago, not delivered. Useless”

Written on: 22/11/2013 by Gameondaily (1 review written)

You would expect this kind of shambolic customer service from the lesser known companies but ho no, Amazon have taken ineptitude to a whole new level. I pre-ordered my console 5 months ago and Amazon assured me I would receive my order on release day (today). Yesterday morning I see that the item is not dispatched. Concerned, I call up Amazon and ask them why it wasn't dispatched yet. They say its just an error on their system and they say this, and I paste this from my email… Read Full Review

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“Good prices bit cheaper than in town shopping”

Written on: 06/11/2013 by Neil_Furgusson (3 reviews written)

I used most Amazon online many good product & lots of things product & good delivery arrived & bit cheaper than in town shopping not cheap. On Argos I searched Dock charging for Sony Xperia Z & belt pouch case & mobile cases & laptop cooler stand & coin sorter & 12000mAh portable charger & electric bug swatter & CREE torch & IR infrared thermometer & personal table folding for laptop & mobile stand & breffo spiderpodium but none there on Argos is suck not enough products. I found 32Gb MicroSD… Read Full Review

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“Amazon Dictatorship”

Written on: 31/10/2013 by Malunia (1 review written)

I bought Lansky sharpening system, I hate it and wanted to share my opinion and argues with other Amazon members. Amazon want allow me to place my arguments saying they do not comply with their guide lines. I tried 2 times then they say I am not allowed to please review on this item. It is a shame amazon you sell amarican rubbish then you protect it from bad opinion I feel very disappointed with amazon. … Read Full Review

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“Unlawful conduct”

Written on: 26/10/2013

When a manufacturer's guarantee and warranty have expired, under English law, the contract with the retailer does not expire after 12 months, or 2 years (as per EU law). The UK Sale of Goods Act 1979 states that purchased goods must be of "satisfactory quality". This includes fitness for purpose, appearance and finish, freedom from minor blemishes, safety and durability. The "durability" requirement is that the item should work or last for a reasonable time. Depending on the product and… Read Full Review

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“excellent customer service! ordered the wrong item,...”

Written on: 24/10/2013

excellent customer service! ordered the wrong item, and instead of having me ship it back for a refund they just credited my card and let me keep it!… Read Full Review

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Jr26686's Comment

Written on: 25/10/2013

I 've been buying and selling on Amazon for a few years and can only say it is a VG organisation. But when I buy a book through them I don't always know what I'm getting. When a book is up for sale, there should be an Amazon table that gives its size, number of pages, graphics, condition, HB or SB. These are sometimes given by the seller, but on occasion I have expected more than I received. ie - I ordered a book but got what was little
more than a magazine for over £10 - poorly written it went straight in the bin - disappointed - John Richardson

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“Best Online Shopping Centre Ever!”

Written on: 21/10/2013 by janesmith1975 (36 reviews written)

Amazon is the first place I look for most things. Prices are extremely reasonable, delivery is quick and any problems rectified straight away. Best Online Shopping Centre Ever! Could do with a loyalty scheme or a points system to reward their returning customers… Read Full Review

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“YOU GET WHAT YOU PAY FOR”

Written on: 15/10/2013 by VLONG (3 reviews written)

Have never once had a problem with Amazon. Delivery times are clearly stated and usually things arrive a lot sooner. Warehouse deals are great - just picked up a hoover that currently retails in Argos for £200 for £84 - apparently it had 'slight' cosmetic damage - I certainly can't see any. Prices may not always be the cheapest on the web but delivery and customer service seems to be second to none… Read Full Review

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“best site out there”

Written on: 09/10/2013

best site for all sorts of stuff!!!… Read Full Review

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“The Best Online Seller there is”

Written on: 04/10/2013 by fairytooth (2 reviews written)

I am not slow to deliver criticism where it is deserved BUT Amazon are virtually faultless in my opinion. I have bought so many things from them and on the rare occasion I have needed to return an item the service has been truly excellent. For a company this big that is quite an achievement in my view. So credit where it is due Amazon, keep up the great work… Read Full Review

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“Brilliant site for everything”

Written on: 03/10/2013 by petebob (1 review written)

This site is fantastic. You can find everything on there and at unbeatable prices. I have purchased many items from amazon and I have never had a problem with the site, service or product. I would highly recommend it, you can't go wrong really… Read Full Review

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“Never sell on Amazon, Ever!”

Written on: 30/09/2013 by fripple (1 review written)

To make this story short.. if you make the smallest mistake on your listing, or if a buyer thinks the items condition is "Used-Very Good" instead of your having listed it as "Used-Like New" (for example) then some buyers know how to exploit this and file an A to Z claim, once this is passed they get a full refund and Amazons policy states if you list an item incorrectly they don't have to return the item back to you. Amazon have no intention to protect the rights of the seller, no matter how… Read Full Review

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“Lots of badly listed products ”

Written on: 25/09/2013 by Shermone (4 reviews written)

Typical example I bought a snorkel turned out it was a cheap Chinese quality non branded but because the seller listed it along with some good quality items you instinctively go for the bit cheaper 1 because it looks great in the picture. But when you actually get it delivered straight away I could tell id been ripped off. Amazon is good for some things electronics etc but you have to be very careful not to get tricked still… Read Full Review

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“PAY YOUR TAXES”

Written on: 22/09/2013 by FraserCA (2 reviews written)

I'm not ordering another thing from this company until it pays the taxes it owes the UK government. Make money here, pay your taxes here. It may be legal to transfer your tax liabilities to tax havens, but doesn't make it right. Slavery was legal once, but it wasn't right!! PAY YOUR TAXES… Read Full Review

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Lithoman's Response to FraserCA's Review

Written on: 04/10/2013

Not bought off Amazon this year, for just this reason, let other small traders have your business, they will pay taxes (if they make a profit)

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“Great prices & fast delivery”

Written on: 20/09/2013 by wilsonian667 (2 reviews written)

Been using amazon for years and they just get better all the time! They have a massive range and the prices are amazing. Delivery is nearly always quick on on-time. The only negative thing is Amazon prime, when buying items from resellers they are often not included the special deal that Prime offers… Read Full Review

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