Amazon Reviews - www.amazon.co.uk

Click here if this is your business
★★★★☆
3.8 / 5
661
76% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
? Ask our helpful community of experts about this product or company
Amazon - www.amazon.co.uk - Ask a question now

Media Gallery for Amazon - www.amazon.co.uk

Amazon - www.amazon.co.uk
Amazon - www.amazon.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“Refuses to refund money”

Written on: 09/02/2016 by itchy1977 (4 reviews written)

I purchased a dining table set for £200.00. The item arrived horrendously packaged and with marks all over it. It was damp, the table and chairs were damaged, and covered in bird poo! I contacted the seller and eventually got a replacement that was worse than the first one. I now have 2 rubbish tables that are not fit for purpose. Amazon simply refuse to do anything, saying that I did not contact the seller within 30 days, despite the fact that I did by telephone. I am now £200.00 out of… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sleeves's Response to itchy1977's Review

Written on: 25/02/2016

Take your case to Trade and Standards or CAB. What you have received is not fit for purpose. or take them to the small claims court. They don't have a leg to stand on.

I am in the same frame of mind. I no longer deal with them. Just got too big for their boots.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Itchy1977's reply to Sleeves's Comment

Written on: 25/02/2016

I've actually finally managed to get the funds refunded. I managed to source the email address for the Managing Director of Amazon UK, and copied him in to my complaint. 24 hours later they refunded the money, but it was lots of hassle and took ages!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments

“Amazon & Footloose”

Written on: 08/02/2016 by 2Brian2 (3 reviews written)

Amazon appears not to like bad comment. I get the impression that you have to write something nice not to get your rating/comments rejected. Disgraceful. Please read the following. You can make up your own mind. Your review could not be posted. Thanks for submitting a customer review on Amazon. Your review could not be posted to the website in its current form. While we appreciate your time and comments, reviews must adhere to the following guidelines: from Amazon Customer on 08… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sleeves's Response to 2Brian2's Review

Written on: 25/02/2016

Ditto. I had the same response from them. But recently I tried to purchase a bottle of Braggs Apple Cider Vinegar around £8-9. Which I have done in the past with no problem. As the amount was below £20 they put it as an add on until I purchased something else to make the payment £20 or more.

This company has got too big for its Boots.

When you purchase through the Market Place they only give you one month to return the item. This is wrong. Customers rights are that, if you purchase from Amazon then your contract is with Amazon, not the company that supplies the item.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Shopdirect's reply to Sleeves's Comment

Written on: 10/11/2016

Amazon is better than ebay for customer service, not as difficult to approach.
The retailers are a nightmare sometimes. I got some shoes from them but the seller from China not only sold me the wrong size but the size was not even entered on shoe now they expect me o pay for return!
Just be careful about the sellers location.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

2Brian2's Response to 2Brian2's Review

Written on: 25/02/2016

Thanks for your comments on this. Amazon appear to be less than useless, just not impressed. As far as footloose are concerned I'm in the process of raising Small Claims Court proceedings. Sending what I did not order in essence means they have not sent my order. By not sending my order and keeping the money - well lets see what a judge makes of it?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Shopdirect's reply to 2Brian2's Comment

Written on: 10/11/2016

surprised you have to let it go that far.
Did you not file an A to Z claim?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 4 Comments

“Poor service”

Written on: 05/02/2016 by Thebigcat (1 review written)

Unfortunately Amazon are big enough to silence customers when things go wrong. Had a terrible time purchasing an item from one I their sellers and Amazon did not appear to care too much i.e just told me to talk to seller. They then asked me to post a review of the transaction which was obviously critical but it got rejected. Apparently I am only allowed to say nice things about Amazon. Not had such a problem with other sites I purchase from… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Amazing store”

Written on: 27/01/2016 by lasam (2 reviews written)

Yeah, this website store is really good ,I am very happy for the quality of the products and the shopping is fast than eBay or aliexpress. I will continue buy the things on this site. Hope this reviews is helps to you… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“happy customers”

Written on: 20/01/2016 by fixuphone (2 reviews written)

the people throughout the course of my order was placed flawless good prices nice correspondence quick shipment!… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Delivery Nightmare!”

Written on: 22/12/2015 by Carla1509 (1 review written)

The products themselves are absolutely fine once I received them. My delivery experience has been a total nightmare. One attempt to deliver last week, left a card saying they would try again...nothing! I logged onto my account which advised it had been delivered to a neighbour under a surname I didn't recognise...no neighbour had these. Spoke to an Amazon agent yesterday (21/12/15) advised of the situation who resolved perfectly and re-issued my goods. My parcels arrived 22/12/15 however I… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Amazing Service”

Written on: 17/12/2015 by SamanthaJones001 (2 reviews written)

Great online shopping.I love to shopping and amazon one of the best shopping website for me.Great Fast delivery service… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Amazon Gift cards”

Written on: 16/12/2015 by PaddockwoodJane (1 review written)

Up until now always bought and given gift cards from Amazon. This year they have taken my money but no gift certificates have arrived. I have resent them to no avail, checked junk mail. Not there. Any advice?… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Consumers Deserve Better”

Written on: 30/10/2015 by joshuakanerevan (1 review written)

First and foremost if you have an online platform from which to sell your goods make sure that it works before rolling it out to the general public. I ordered (past tense) quite regularly on Amazon. Between issues with discount codes, deliveries magically disappearing, system errors, poor and completely facile support system I would strongly recommend anybody that is looking to leave a good review DON'T as it is misleading to those perusing to find reassurance regarding Amazon. After their… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Olgit's Response to joshuakanerevan's Review

Written on: 06/12/2015

You claim the system wouldn't let you change an old address, you then placed an order knowing the address was wrong, and then you phoned them to tell them it was the wrong address. Yes, I think I can see who was at fault there.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“JUST RUBBISH.”

Written on: 07/10/2015 by Stanton1986 (1 review written)

Amazon.co.uk. Blocked my account for no reason. Not a reason they can give me anyway. They do this frequently to many people worldwide. They treat their staff as bad as they treat their customers. I would avoid Amazon… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“cant delievr your mail to the right address and lie...”

Written on: 03/10/2015 by johndoegamer29 (4 reviews written)

wont be using amazon again on the 30th sept 15 i ordered 4 dvds /teenage mutant ninja turtles £5 / dumb and dumber to £4.99 / dead rising watch tower £4.99 / kingsman £6.99 = £21.97 and they sent me an email saying on the 3rd oct 15 it is out for delivery then a few hours later i checked the amazon tracking site and it said delivered and handed to recipient. i contacted amazon and asked whats going on and said im in 24/7 as im disabled and i have an ip camera out front to so not like i… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Olgit's Response to johndoegamer29's Review

Written on: 06/12/2015

It was a courier delivered to the wrong address, not Amazon, so why take it out on them?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Amazon delivering to backward N. Ireland”

Written on: 23/08/2015 by Dickens1 (2 reviews written)

Ordering off Amazon for years without probs. Was impressed with the American customer service ethos etc. The last year or so has been one of trying to order something & then finding out they don't deliver to N. Ireland. Why don't they put an indicator beside their products indicating that item is not available due to the backward nature of the six counties etc. Would save a lot of hassle. Switched to other online retailers for REAL hassle free online shopping. Amazon was a great logistics Co… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good Products”

Written on: 21/08/2015 by MargaretAnderson (3 reviews written)

Good products store , good prices and good staff and delivery… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“fantastic service”

Written on: 21/08/2015 by Danu.Livera (1 review written)

All are said in the topic… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great !!”

Written on: 15/08/2015 by MartinShield (3 reviews written)

Good website and good store , everything including price and other features are good. Nice support as well. Recommended… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“A Good And Efficient Service”

Written on: 27/07/2015 by Cola777 (1 review written)

A good and helpful website. The prices are competitive and the service is reliable and efficient. Packaging is very good. Recommended… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Deals”

Written on: 03/07/2015 by lilykendrick4588 (4 reviews written)

I always buy something from amazon, then get a discount code or a sale starts for the same item a few days later. Happens every time no one is that unlucky! This is probably a marketing plan to make me get my friends to buy the item as I can attest to their quality I bet. Still, custome rservice are great when returns are needed, the website is easy to navigate and the value is still always good despite me getting codes few days after buying… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“crorkzz”

Written on: 01/06/2015 by apOgden273 (1 review written)

5PChoB That is very fascinating, You are a very skilled blogger. I have joined your feed and sit up for searching for extra of your great post. Also, I have shared your website in my social networks!… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Told I would get free shipping then told I would not”

Written on: 26/05/2015 by Wiley188 (1 review written)

Shipping and Lies The products I have bought at Amazon are okay and they arrive quickly however I was getting ready to order over $200 worth of stuff and questioned the shipping charges. I didn't expect to get anything free however I got an e-mail from Amazon saying this one time they would waive my shipping charges. After I received my order I was to cut and paste the order number and send it to them and they would take the shipping charges off. I did as asked..but then I received an e-mail… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Love it”

Written on: 13/05/2015 by tekkiguru (3 reviews written)

This actually is a very good website for purchases. You have to remember you're buying from independent sellers (unless is specifically states it's an Amazon purchase). This site keeps track of your purchases and your account,it makes everything so much easier for the shopper. When I can't remember what I purchased 6 months ago and I want to refill the same order I just go into my account and it keeps it all there for me… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
amazon.co.uk