Amazon Reviews - www.amazon.co.uk

Click here if this is your business
★★★★☆
3.8 / 5
75% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
? Ask our helpful community of experts about this product or company
Amazon - www.amazon.co.uk - Ask a question now

Media Gallery for Amazon - www.amazon.co.uk

Amazon - www.amazon.co.uk
Amazon - www.amazon.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

“good fast service”

Written on: 26/06/2014 by JBW39 (1 review written)

Only a quick review really, but I would like to say I am a small business owner and when I have had dealings with Amazon ordering various items they always appear within the time scale stated and everything I have ordered has been good quality. Always sing their praises in the shop :)… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“they do not care”

Written on: 25/06/2014 by samw2014 (1 review written)

Placed order from amazon and was asked were I would like it delivered if I was out. My request was ignored. I contacted Amazon and received a reply to say was left at another address to which I did not request . Amazon were not interested in investigation my complaint and I said this had happened before and they could also check this. I received a reply from amazon " We won't be able to provide further assistance for your request." This is not joke, just goes to show. AMAZON could not… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Delivered To Wrong Address But Brilliant Customer Service”

Written on: 18/06/2014 by BraelynDonahue382 (1 review written)

Despite my parcel being delivered to the wrong address which is why its not 5 star but the response from the customer service team was faultless. Completely refunded delivery costs and resent what they were able to. Always kept me informed and quickly dealt with the issue These things happen but its the service provided that you dont usually recieve now days that is worth commending… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“AVOID THIS AT ALL COSTS”

Written on: 12/06/2014 by Gunner185 (1 review written)

I ordered a book through Amazon and promptly received it through Alibris. At the same time, without my authorization, they enrolled me for a "subscription" for (well your guess is as good as mine) at a cost of £79!!!! charged, of course, to my credit card account. I am disgusted with Amazon for supporting this. In future I will buy through my local book store. I vaguely recall clicking an "OKAY" message which asked if I wanted a free subscription to special offers. At no time, however… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Regular happy customer”

Written on: 16/05/2014 by Amanda_Williams (6 reviews written)

By now I'd have to say that Amazon is my go to place for a lot of stuff. Books and various electronic or household items are among the items I've ordered in the past and to date everything has been delivered on time and as ordered. So far I made 7 purchases and only had 1 small problem which amazon sorted out quickly so 10/10 from me… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Always great service”

Written on: 03/05/2014 by Dale75 (1 review written)

Amazon have always offered me a great service. I've ordered hundreds of things from them over the years, and I think in all that time they've only got one thing wrong (which they exchanged free of charge and with no complaints). Prices here are also usually excellent. The only downside with these guys is the fact that it's now an internet retail monopoly...I just wish they didn't offer such good service… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Replacement 3DS”

Written on: 15/03/2014 by Ash1971 (2 reviews written)

MY sons Nintendo 3ds became faulty and the company reacted very quickly with a replacement and a returns package with which to send back the faulty item. The whole process took less than 5 days and my son was really happy… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Fantastic!”

Written on: 11/03/2014 by catann87 (4 reviews written)

What can I say: fantastic! Used it for 6 years and is really great! I can not complain. Of course, they sent me the wrong stuff once, last year to be exact, spent 15 minutes on the phone, but I returned for free and they delivered the right stuff after few days, less than a w3eek! Hey, they can get it wrong once, there are humans after all:) Use it, don't be shy!… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Brilliant”

Written on: 07/03/2014 by Jacentarm (1 review written)

Used amazon a lot, never had a problem, however if you can always get your products delivered with amazon and not another like ups or fedex. Check we're the product comes from before ordering as some cheap products come from china… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“UK site with Chinese and Canadian sellers”

Written on: 03/03/2014 by Crombe76 (2 reviews written)

Bought some Sony headphones and also a bottle holder for my bike. Bought both using Amazon.co.uk. After completing my purchase and seeing the usual safe dispatch times of between 3-30 days that most sellers list and then often dispatch with 2 days I thought nothing of the dispatch times. after 2 weeks contacted both sellers and one was from Canada, the other China. at no stage did either company include in the listing this fact. I complained to Amazon and got a reply of we will forward this… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent service”

Written on: 05/02/2014

I recently ordered a DVD player from Amazon. The price was the cheapest I could find online and despite selecting the free super saver delivery it arrived the next day. Excellent service and the product was well packaged… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Simple and easy ”

Written on: 03/02/2014 by Davidhoward (2 reviews written)

Bought a few old CD's off Amazon that I had trouble finding elsewhere. Easy transaction and they arrived a few days later. Happy with such an easy purchase… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“More mistakes, but consistent at sorting out.”

Written on: 03/02/2014 by ChrisMaxard (2 reviews written)

Have been shopping with them for 10 years now, and have had great sale prices for items, or generally lower prices for a range of items. But last couple years noticed increased likely hood of things going wrong, such as: -Pre-orders coming 2-3 weeks AFTER release date. -Wrong items in order turning up or not turning up. -Allowing of ridiculous postage from 3rd parties. -Fake items sold, even by Amazon themselves. -And occasionally if a refund or discount has been given to others for the same… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Excellent!”

Written on: 30/01/2014 by LuLu007 (3 reviews written)

I find myself preferring to use this site more to buy items - especially after several nightmare experiences with Ebay. I very rarely have problems with items I buy with them and it's easy to check reviews for item before deciding to buy. If something ever goes wrong, the process of rectifying this has always been easy / quick. I can honestly say that I have never had a bad experience with them… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“use to be good”

Written on: 23/01/2014 by JP1978 (5 reviews written)

i use to love using amazon but then they started using yodel and that really messed them up. amazon were very good at resending my item out but since then i have not used them until they use a different delivery servuice… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Amazon Prime Membership, good value for money ”

Written on: 14/01/2014 by caitlinb (1 review written)

I’m a fan of Amazon. I’ve recently joined Amazon Prime. It’s good value for money. I have a lot of purchases from there so I’ve been trying to find a way to create a digital inventory of all of them where I can include all the information that comes with each purchase. I’ve came across an Amazon purchase tool called Unioncy that automatically creates a catalogue of all my belongings. I’m curious to hear if anyone else has tried and can share their experience? Seems to be quite… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good Prices, Awful Service”

Written on: 08/01/2014 by Harvey10 (2 reviews written)

Amazon prices are competitive however their service sucks. I sold 3 books to Amazon, They've received the books over a 1 week now. They still haven't issued me a E-gift Card to my account. I've contacted Amazon support they say they will get back to me in 24-48 hours. I'm extremely disappointed with this the slow service… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Always had great service”

Written on: 05/01/2014 by galadriel2x (6 reviews written)

I use a lot on online companies to place orders with for many varied items. I have to say that one of the best I use is Amazon. The goods always arrive very quickly and are well packed. The prices are very competitive and I have had several good experiences with customer services resolving problems for me. The prices are competitive and most items have a lot of reviews that can be read before making a purchase. On the one rare occasion that I had a problem with a market seller, Amazon stepped… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“The Best Company In The World”

Written on: 27/12/2013 by jasondunlop (11 reviews written)

I have nothing but praise for Amazon, for me they are the best of the best in every department. I find them so reliable & so customer aware that i will sometimes pay more for a product from them than pay less for the same item from a third party seller on their website. I know that if im not happy in any way that i can return my purchase with ease and ill receive a no quibble refund or replacement. Great prices, Great products, Great Service, Fast Delivery, Easy Returns 10/10… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Disgusting customer service ”

Written on: 22/12/2013 by Alq21 (2 reviews written)

I have never received as bad service before as I did from amazon this November/December. They made non stop mistakes with my order which ended in them 'accidentally' deleting it yet still requesting my money which my bank then held on too for two weeks just before Christmas. We had a preorder slot for a ps4 bundle with them dating back 3 mths. We were told it was being sent on the release date. The money disappeared from my account but no ps4 arrived. I rang them up concerned as they were… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
amazon.co.uk