Reviews for HSBC Internet Banking www.hsbc.co.uk Reviews

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HSBC Internet Banking www.hsbc.co.uk
2 stars
Average rating for this product is: 2 out of 5

From 41 ratings and 70 reviews

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HSBC Internet Banking www.hsbc.co.uk Reviews

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  • naveen327 10th Aug 2005

    Reviewer rating: 0.5 stars


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    HSBC Internet Banking- switch to Nationwide flex account.
    I am sad I have to give it one star by default. An abhorent bank, with an unbeliveable amount of red tape in its procedures, while the head is incapable to telling what it's tail is doing!

  • rwardle 3rd Aug 2005

    Reviewer rating: 0.5 stars


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    I've never had a problem with HSBC until now but for the last 2 weeks I have been unable to access my account with the Jersey HSBC offshore. First I have found it difficult to access the log on page. When I do, I can sometimes reach the last part of the log on process, only to lose the connection wi ...

  • jason004 18th Jul 2005

    Reviewer rating: 3 stars


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    There were not enough staff!! Their opening times are hard for me, as I work full time from 8am until 5pm, so I have to take time off just to get in the bank.

  • terry dipple 18th Apr 2005

    Reviewer rating: 0 stars


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    When you phone the HSBC you get someone in India who can hardly speak English, that in itself is not their fault but the banks. After giving as much detail as I could the lady said she would get back to me tomorrow, she didn't for over 1 week, then phoned to say she could not help with my problem. ...

  • dapurveur Rank: Lance Corporal 24th Mar 2004

    Reviewer rating: 4.5 stars


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    Before the advent of internet banking HSBC was already providing 24x7 access via their telephone banking facility. It was therefore a very painless process for me to apply for their secure and easy to use online service. Also with telephone banking as a back up I don't have to worry if I can't get t ...

  • stephtaylor79 Rank: Sergeant 8th Jan 2004

    Reviewer rating: 4.5 stars


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    I use the HSBC site almost everyday and I've never had any problems at all with it. The main plus for me is that call centre staff have visibility of whatever you do online - i.e. if you change an address online, you don't ring up only to find it needs changing again for offline channels.

    It's h ...

  • burrowz Rank: Lance Corporal 6th Jan 2004

    Reviewer rating: 5 stars


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    The HSBC have a speedy Internet Banking site. Never had a problem with any aspect of this site. Setting up payments,direct debits,Standing orders and transfer of money all excellent. Cant find any aspect that I have had any problems, Secure with 3 entries needed to access accounts.
    First class serv ...

  • mystic_bin. 27th Mar 2003

    Reviewer rating: 0 stars


    On average, people found this review somewhat helpful
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    I have held an account with HSBC for over 10 years and never had a problem...until recently. I rang up to cancel a standing order with them, and they for some reason assumed that I only wanted to cancel one payment. This is where the problems started. First month, fine no money gone. Second month, m ...

  • r.a2. 31st Oct 2002

    Reviewer rating: 5 stars


    On average, people found this review very helpful
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    Took a little while to get set up (but I was on the first list of people to get on the service). Excellent way to manage finances on a real-time basis. Once you use the service you never want to go back - bit like buying a PC (once you have had one you can't imagine life without one - but there are ...

  • Darth Andy. Rank: Lance Corporal 28th Oct 2002

    Reviewer rating: 4 stars


    On average, people found this review very helpful
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    Whilst accessing my HSBC Internet bank account with long numbers can be a pain, you know there is no way someone could guess your access codes.

    The service is easy and intuitive, and quite frankly makes paying bills or viewing your transactions a doddle.

LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a