Reviews for HSBC Internet Banking www.hsbc.co.uk Reviews

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HSBC Internet Banking www.hsbc.co.uk
2 stars
Average rating for this product is: 2 out of 5

From 41 ratings and 71 reviews

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HSBC Internet Banking www.hsbc.co.uk Reviews

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  • Guest 13th Jan 2008

    Reviewer rating: 2.5 stars


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    Feeling more and more let down by HSBC bank. After 44 years as a customer with HSBC BANK i as well as every customer will be charged £25 for being approved for another year to carry on with the same amount of over draught as i have always had.

  • Guest 12th Jan 2008

    Reviewer rating: 0.5 stars


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    Low interest rates and not getting a lot from my savings ... had to go to branch to sort out my accounts because they have no contact telephone. Friendly staff though.

  • Guest 12th Jan 2008

    Reviewer rating: 0 stars


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    I have been using HSBC's business internet banking since it was first introduced without too many problems, but on two occasions recently I have gone to pay a bill on a future date only to find that the payment hasn't gone through, even though other payments I made on the same day have. I am an exp ...

  • suichyahoocom 3rd Jan 2008

    Reviewer rating: 1 stars


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    HSBC used to be a good bank. They would answer your calls directly when calling customer service, and had a great high interest rate. They now have a horrible phone tree, and have raised many of their fees and lowered interest rates . I'm saying goodbye to HSBC.

  • Adzha Rank: Corporal 25th Dec 2007

    Reviewer rating: 5 stars


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    HSBC have been consistently excellent for me!

    Well recommended.

  • theoldbill 28th Nov 2007

    Reviewer rating: 0 stars


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    Would never ever go anywhere near again Would not touch apart from with a very very long stick.

  • LPANthony 10th Nov 2007

    Reviewer rating: 0 stars


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    Always a problem when amending standing orders as cannot change date on line

  • mediatide 1st Nov 2007

    Reviewer rating: 0.5 stars


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    I had £3000 taken fraudulently from my business accounts, over 2 hours of calls to foreign call centres was frustrating almost unproductive and still don't know where I stand on the loss. I am told by HSBC it may take 5 days to respond to me. Phoned them on another matter a few weeks back and ...

  • ACRIPPON 31st Oct 2007

    Reviewer rating: 2.5 stars


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    Great until you can't log on to their website. This first happened a couple of months ago. The site - indeed, no site beginning www.hsbc... would load. Call centre in India and no-one in UK was at all helpful. They just tried to tell me it was my fault, (although four different browsers on four diff ...

  • artofohm Rank: Staff Sergeant 20th Sep 2007

    Reviewer rating: 0 stars


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    HSBC took from the 31st August until I received an email dated 16th September to reply to a complaint.

    Their online message system is merely a gopher passing on messages to other departments and are not very helpful at all.

LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%N/A