Reviews for HSBC Internet Banking www.hsbc.co.uk Reviews

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HSBC Internet Banking www.hsbc.co.uk
2.1 stars
Average rating for this product is: 2.1 out of 5

From 41 ratings and 69 reviews

Thumb down 36% of users recommend this product

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HSBC Internet Banking www.hsbc.co.uk Reviews

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  • Jonathan Onigbinde 3rd May 2008

    Reviewer rating: 3 stars


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    I have been banking with HSBC for 33 years. No serious complain; I like the Internet banking. It's user friendly. May be it's because I only use it ocassionally (about 3 times amonth - max).

  • Guest 22nd Apr 2008

    Reviewer rating: 0.5 stars


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    You can't view an online statement, nor can you see transactions made on your credit cards. Customer service is also a serious fault as nobody at HSBC cares.

  • BLEA36 3rd Apr 2008

    Reviewer rating: 0.5 stars


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    Did not like their attitude and also insisting that you go to one of their branches with some form of id which includes your identity.
    One of the worst banks that I have had the misfortune to deal with.

  • jpraties 27th Mar 2008

    Reviewer rating: 4 stars


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    As a U.K. domicile, i find the service very suitable for my needs and will continue to use the service.

  • justarant 27th Feb 2008

    Reviewer rating: 0 stars


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    Awful. Worst banking experience I have ever had, they cannot get anything right.

  • melaniedrake 10th Feb 2008

    Reviewer rating: 0.5 stars


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    HSBC sells itself as a global financial institution but in reality acts like a small narrow minded business whose only purpose is to make money at their customers expense. I live in London and deposited a U.S. currency cheque from Fidelity Investments three weeks ago. HSBC claim it can take up to 8 ...

  • Guest 8th Feb 2008

    Reviewer rating: 0 stars


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    Overdraft facility cancelled without warning because correspondence had been returned!!!!!!

    Did this twice. ONE and a HALF hours in WORK TIME sorting it out. Was passed between a total of 5 people.
    Been a good customer for over 10 years, never went over OD limit.

    UNFORGIVABLE
    Luckily I didn't have ...

  • mikeharman 5th Feb 2008

    Reviewer rating: 0.5 stars


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    WARNING -I experienced a HSBC Internet Banking (www.hsbc.co.uk) system major flaw - When I tried to pay off a credit card it did not work and I ended up with late payment charges and interest on my outstanding balance.
    Reported this to HSBC complaints department ref 1201798XXX and they did not seem ...

  • Guest 13th Jan 2008

    Reviewer rating: 2.5 stars


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    Feeling more and more let down by HSBC bank. After 44 years as a customer with HSBC BANK i as well as every customer will be charged £25 for being approved for another year to carry on with the same amount of over draught as i have always had.

  • Guest 12th Jan 2008

    Reviewer rating: 0.5 stars


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    Low interest rates and not getting a lot from my savings ... had to go to branch to sort out my accounts because they have no contact telephone. Friendly staff though.