Reviews for HSBC Internet Banking www.hsbc.co.uk Reviews

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HSBC Internet Banking www.hsbc.co.uk
2.1 stars
Average rating for this product is: 2.1 out of 5

From 41 ratings and 69 reviews

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HSBC Internet Banking www.hsbc.co.uk Reviews

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  • Wynn Kenny Rank: Lance Corporal 11th Jan 2009

    Reviewer rating: 1.5 stars


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    I am living 90% of my time in Thailand with an excellent internet reception ( I am on the sixth floor overlooking the sea.) I can access all my other banking needs speedily and to the end. HSBC will not allow me to access my business accounts, it keeps "timing out" which is very expensive (I have ...

  • Guest 4th Jan 2009

    Reviewer rating: 2 stars


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    General layout of Internet Banking with HSBC is good, when I can receive it. Transfers and payments work immediately - good system.
    After being able to log in the process is fine but I have had to use telephone banking recently as it is far quicker, but I do need to see my on line statements regular ...

  • Guest 3rd Dec 2008

    Reviewer rating: 0 stars


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    I have been a HSBC customer since I first set up a bank account at 17. They have done nothing to make my banking experience a nice 1. They recently phoned me on a daily basis chasing me for money over my overdraft despite the fact that I told them that I was going through a separation from my partne ...

  • Guest 22nd Sep 2008

    Reviewer rating: 4.5 stars


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    I have recently had the internet installed at home after years of fighting it. I have used Internet Banking before, at a branch, but mainly telephone banking to pay bills & transfer funds. I have found both easy to use & convenient but the best thing is, I don't have to write a list any more. I can ...

  • RichieA Rank: Lance Corporal 9th Jul 2008

    Reviewer rating: 2.5 stars


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    I have been with HSBC since 1984 when it was Midland Bank. I have used internet banking since they first introduced it. I am a website designer. I tolerated their redesign. Why they insisted on using the unnecessary Flash image (moving graphic currently a lizard) on their homepage when their custome ...

  • Guest 21st Jun 2008

    Reviewer rating: 5 stars


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    Staff are always very helpful and polite.

  • mcskwared 19th Jun 2008

    Reviewer rating: 0 stars


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    I'd been with HSBC for pretty much my entire financial life. From the moment I got my first part time job, through university, through my gap year and now through my master's.
    Recently, they began chasing me for an overdraft, even though I had only been overdrawn a few months in the ENTIRE time I ha ...

  • r8gvb 15th Jun 2008

    Reviewer rating: 1 stars


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    Whilst we finally managed to reset our mortgage with HSBC, it was an arduous task. We chased and chased for information and assistance over a period of 7 weeks. Their general level of customer service has been quite appalling and after complaining we received little in the way of comfort that they r ...

  • Guest 16th May 2008

    Reviewer rating: 4 stars


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    I am very please with the HSBC bank. Good security, easy to set up the online saving account. I had a online saving account and has a good experience.

  • Guest 8th May 2008

    Reviewer rating: 2 stars


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    HSBC reworked their online banking a year or so ago, and what was a perfectly usable service became very slightly prettier and frequently too slow to get even as far as the logon screen. The main improvement was to avoid restricting the user to a smaller popup window - now you can browse the rest of ...