EasyJet Reviews

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★★★☆☆
2.5 / 5
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★★★★☆

“Cheapest yet one of the best”

Written on: 28/10/2013 by ExoticMary (8 reviews written)

The no frills concept is available round the world, but EasyJet is my top choice. Flown with them numerous times and they have always done right by me. Wish they would include a few long haul routes to top holiday locations round the world. But I am definitely satisfied with their current level of service because they are well worth the money spent!… Read Full Review

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★★★☆☆

“Cheap, basic, just okay”

Written on: 27/10/2013 by barrydavids1 (20 reviews written)

In most cases for short flight within Europe Easyjet will probably be the cheapest option. If like me, you do not have a huge issue with basic a to b travel then this will be the best option for you. Yes the standard, comfort and quality of service and transport is as basic as the prices, however in most cases where things go smoothly this really isn't a huge issue and in my opinion well worth the savings. I would envisage though that should there be an incident or delay whereby your journey… Read Full Review

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★★★★☆

“Eazyjet do well in dealing with disruption beyond...”

Written on: 20/10/2013 by Nervousflyer (1 review written)

We flew to Gatwick from Palermo in Sicily on 18th October 2013. Italian air traffic controllers were striking from 13.00 to 17.00. Our flight was scheduled for take off at 22.35 but fog at Gatwick meant it arrived late. Turn around was very swift and the crew tried desperately hard to take off before the strike, but we were effectively grounded by the Palermo tower. The good thing was that the Captain kept us informed of exactly what was going on in a very difficult situation. We were given… Read Full Review

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★★★★★

“the Moore family”

Written on: 13/10/2013 by conde (1 review written)

all staff very helpful, my husband is disabled and when asking for wheelchair assistance desk informed us we could take his mobility scooter on holiday with us,taken to the plane, also off the plane with no steps involved, had a huge impact on us having a first class holiday… Read Full Review

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★★★★☆

“No Duty Free Sales”

Written on: 11/10/2013

I recently went on a flight to Agadir with Easyjet from London Gatwick. The normal drinks and snacks were served on the flight but I was dismayed to find that there was no duty free sales of cigarettes or alcohol. I feel that it would have been useful to be told this at check-in so I could have purchased my items at the duty free shop in Gatwick. I normally wait to buy my items on the plane as they represent good value for money so if not available perhaps this could be mentioned before… Read Full Review

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★★★★★

“Best low price airline”

Written on: 08/10/2013 by gle727 (3 reviews written)

Great service, punctual, very good prices compared to some other so called budget airlines. I have used Easyjet for both golfing holidays for a large group and for family holidays, and weekend breaks. They have never let me down and I would recommend them against the other budget airlines I have had the displeasure to use. Rather than use this review to criticise other airlines, I'll stick to saying Easyjet can be recommended. The APP you can get for your mobile is brilliant too, lets you… Read Full Review

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★★★★★

“my v.i.p holiday with easyjet”

Written on: 03/10/2013 by michaelbelfast2009 (1 review written)

wow. I was treated like a VIP with my holiday to Malta. from the check in staff, cabin crew to the private taxi waiting for my party of 4 to the hotel and the same back to Belfast. the hotel in Malta was blue seas at st Georges and the staff there were very friendly and helpful, the only problem was the air conditioning wasn't working but this is not a compliant as they did have ceiling fans. we did not pay a lot for this holiday ( £250.00) each and we weren't expecting to be treated as good… Read Full Review

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★★★★★

“Brilliant Service!!!!!!!!”

Written on: 15/09/2013 by Sueben11 (1 review written)

Just returned from a short break in Rome, we booked through a tour operator, and I can say we were concerned when we knew we were flying with Easy jet due to past reviews and television series. How wrong we're we, we went from Bristol Airport checked in our case with the Speedy boarding, excellent service no queues. When boarding was called we went straight to priority boarding, because of SB, again excellent. We were in row 4 on departing and row 7 on our return flight good seats. Cabin… Read Full Review

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★☆☆☆☆

“Avoid at all costs - all risk is covered by passenger!!”

Written on: 15/09/2013 by Nina_M (1 review written)

Terrible Customer service, complete disregard for passengers' concerns. Felt like cattle. I flew from Geneva to Nice on the morning flight. The plane was late by over 3 hours because they were completely disorganized (missing crew person). We were told it was because the plane was broken. It was a lie. I had to buy a new plane ticket for my connecting flight. It cost me over 200 euros. Easyjet doesn't care and will not refund me a cent. Because 1 shmuck in the Easyjet crew did not wake… Read Full Review

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★☆☆☆☆

“I had booked this airline at a certain price. When I...”

Written on: 09/09/2013 by BEACHBUM68 (1 review written)

I had booked this airline at a certain price. When I saw my bank statement it was a completely different price. I am not fighting it. It all began when I arrived 5hours early at ORLY Paris airport. I checked in my luggage. That passed their inspection. Then they checked my purse and my carry-on so ensure proper weight and size to take on the plane. I then waited another hour until we boarded. There was a French family that was three heads in front of me.. They boarded with no problems. Then… Read Full Review

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★☆☆☆☆

“The most rude and unfriendly staff ever!”

Written on: 08/09/2013 by Teobnc (1 review written)

I have just travelled from London Gatwick to Milan and I want to share the terrible experience I had! Staff was extremely rude and unpolite! They don't look happy at all about working for this company. Especially a young dark hair English hostess at the Gatwick gate! She treated me in a very bad way..Moreover the volume of the announcement during the flight is too high and you cannot relax at all!! I definitely recommend other companies. Oh I forgot, the flight was not cheap… Read Full Review

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Ehsrhrhreshrh's Response to Teobnc's Review

Written on: 09/09/2013

brits are racists

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★☆☆☆☆

“easyjet - sleazyjet - Most horrible airline I have...”

Written on: 26/08/2013

Unbelievably terrible, rude customer service. Daylight robbery by making you pay a fortune for luggage. They seem to be able to get away with charging whatever fees they want. Liars, cheats,give nothing "extra" not even a free snack. They probably even charge for a glass of water, wouldn't surprise me. They are completely uncaring, unprofessional and have, for far too long, got away with too much abuse. Perhaps soon someone will sue them!. In the US they would have been shut down by now. You… Read Full Review

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★★★★★

“Easyjet surprised us”

Written on: 21/08/2013 by Murrell1968 (1 review written)

2 families 10 people including children flew out to Ibiza last Monday on the 6 am out of London stansted, we have flown many times before to Ibiza and other destinations all over the world, this was one of the best flights we've had as a family. We were nervous of flying low cost airlines after last year flying to our apartment with Ryanair , we paid speedy boarding with Ryanair and might as well chuck Money down the drain, it just don't work, this year we had heard good things about easyjet… Read Full Review

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★☆☆☆☆

“SUPER EXPENSIVE”

Written on: 10/08/2013

It's not a LOW COST aircompany anymore. It's a SUPER HIGH COST ......an one way ticket in europe costs 400€....WHAT THE F ...ARE YOU SERIOUS????? F YOU EASYJET!!!!!!!!!!!!!… Read Full Review

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★★☆☆☆

“hence the name !!!”

Written on: 09/08/2013

Well hence the name easy jet they choose easy food, easy service and easy seating which therefore means cheap food, rude service and uncomfortable seating. I suppose unless you pay a reasonable price for a flight you wouldn't get brilliant services however I couldn't even eat the food which looked like the remains of a dogs dinner and made me feel sick. And the prices of the snacks and wine was unbelievable for the quality of them. I had a 9 hour journey to suffer and was reluctant to get off… Read Full Review

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★☆☆☆☆

“Chaos at Alicante”

Written on: 01/08/2013 by elbow831 (1 review written)

Has anyone experienced missing a flight through Easyjet's new non designated check in policy.As a family of five (including an eighteen month child) we queued for two hours at Alicante airport for a flight to Bristol. The only option was a general queue on a check point with no designated flight details displayed on the screen.An announcement was made by an assistant that the flight to Bristol was closing,there was a mad panic as customers broke ranks from the queuing and dashed to the check… Read Full Review

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★☆☆☆☆

“Avoid this airplane at all cost!”

Written on: 29/07/2013 by Daviden1 (1 review written)

Be careful! the easyjet assistants can make you lost your flight if you complain against their policies or the high fees they charge. Today, 29th July 2013, the flight assistant in Catania for easyjet, after we complain about the 50 euros per laptop bag that we though were included on the ticket fees (as in all the other airline company) started to answer in a very unprofessional way, such as: " stop complain, if you want to board you have to pay or I will close the gate right now" or "pay now… Read Full Review

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★☆☆☆☆

“Easy jet never again”

Written on: 28/07/2013 by Jamlek (2 reviews written)

Wake up add up the price of all the extras and realise how much cheaper it is to get a regular flight… Read Full Review

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★★★★★

“Excellent check-in, helpful staff, good customer service”

Written on: 24/07/2013 by Maz194909 (1 review written)

Easyjet was booked as part of our package deal. To keep costs down we chose to take one large suitcase per couple and each traveller the Easyjet allocated hand luggage allowance. We checked in online, so were able to ensure seats together, therefore once at airport all that was left to do was check in luggage. Due to Easyjet having recently changed their hand luggage allowance sizes we were previously informed that we may not be able to carry these into the cabin with us, however at check-in we… Read Full Review

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★☆☆☆☆

“customer service in India to be avoided at all cost”

Written on: 10/07/2013

just to upset to write details right now. but talking to their customer service in India is like talking to a cement beton wall. just fall down and cry. will never ever ever deal with the hell again… Read Full Review

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